Abbey View Nursing & Residential Home

Fairfield, Bristol Road, Sherborne DT9 4HG
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9.9 80 Reviews
  • Abbey View Nursing & Residential Home, Sherborne
Abbey View is ideally located in the historic English country town of Sherborne and is only a few minutes walk from the abbey, the old town and its amenities. Abbey View offers tasteful comfort in a warm and friendly setting.

From the welcoming reception area to the spacious lounges and dining room at Abbey View the comfort of residents is paramount.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

The fully equipped hairdressing salon is a favourite with the ladies and the garden area is popular for a gentle walk. A variety of specialist bathrooms including the luxury of a hydrotherapy bath are available for the residents to enjoy.

Together with excellent care and health-related services, Abbey View residents enjoy a wide range of activities and themed days organised by the owners to make for an enjoyable day-to-day lifestyle.

Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 52 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1309

These prices are only a guideline, please contact Abbey View Nursing & Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Elena Barna (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (52)
  • Single Rooms with ensuite Wet Room (9)

Visiting

  • At Abbey View, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at Abbey View, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.

Abbey View Nursing & Residential Home Reviews (80)

Total of 80, showing 1-20
9.9

Abbey View Nursing & Residential Home has a Review Score of 9.9 (9.872) out of 10, based on 15 reviews in the last 2 years. Over all time Abbey View Nursing & Residential Home has 80 reviews.

Overall Experience

  • 70
  • 10
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80
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Overall Experience  Overall Experience 5.0 out of 5

It is difficult to portray in words just how wonderful this home is. I put my mother here for respite back in January and she has stayed here ever since. What makes this home so wonderful is the staff who are amazing. Every member of staff is happy and always willing to help, regardless of their official
role and what is being asked. The staff and the home have a real family feel. When something is happening with mother, such as a hospital appointment, every member of staff knows who I am and what is happening with my mother. This is a reflection of the communication amongst the staff and it really shows. I have seen newer more expensive homes where the staff isnt such a positive. This is one of, if not the, best home I have seen. Anyone looking for a home for an elderly relative, whether for respite or permanent residency, will be very hard pressed to find anywhere as good as Abbey View

Reply from Elena Barna, Home Manager at Abbey View Nursing & Residential Home

It means so much to read your words about our home. We're delighted that your mother has felt so well cared for since her first respite stay, and that you've seen first hand how the whole team works together and communicates to support her. Knowing you feel part of that family feel too is exactly what we hope for. Thank you for such wonderful comments, it really does mean a great deal to everyone here.

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Overall Experience  Overall Experience 5.0 out of 5

I came in for four weeks as my family were all away at the same time and they do my shopping/washing etc. If I was here, they would not worry. I know most of the staff as I take a Bible study group once a fortnight and also several residents. Also, my mother was here 10 years. I had a wonderful welcome,
which continued throughout the four weeks. The staff was so caring and attentive. The food was excellent and varied. I slept well and made good friends. There is such a warm, friendly atmosphere here.

Reply from Elena Barna, Home Manager at Abbey View Nursing & Residential Home

It's lovely to hear how warmly you were welcomed and how much you enjoyed your time with us. Having that personal connection through your Bible study group, and your mother's time here, makes it all the more special. We're so glad you felt at ease, well cared for, and part of the community during your stay. Thank you again for your kind words.

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Overall Experience  Overall Experience 5.0 out of 5

In my search for a good care home for my older sister, my priorities were to look for a home that was rated highly by, the CQC and where the staff showed kindness, compassion and good nursing care. In addition the home had to be comfortable, well furnished and with a good atmosphere.
I was struck by
the warm welcome I received in reception and throughout the home. The staff in their distinct uniform to indicate their roles, are a very united team who treat a resident with dignity, make them feel nothing is too much trouble.

Reply from Elena Barna, Home Manager at Abbey View Nursing & Residential Home

Thank you for sharing your feedback. It's wonderful to hear that you felt such a warm welcome from the moment you arrived, and that the kindness and professionalism of the team stood out to you. Creating a supportive, respectful environment where residents feel truly cared for is very important to us, so your comments mean a great deal.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Abbey View for 1 year this week and we couldn't be happier. Her health has improved no end now that she is receiving all the care and support that she requires. Not only is she well fed and watered but the activities keep her fit, healthy and engaging with the world. I truly
recommend Abbey View.

Reply from Elena Barna, Home Manager at Abbey View Nursing & Residential Home

Thank you for taking the time to leave your lovely review. It has been wonderful to have your mother as part of our community over the past year. Knowing she's thriving, staying active, and enjoying life means a great deal to us all. Your recommendation is really appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

An excellent service in all respects. The personal care of my condition was very caring and sympathetic by both the nursing and care staff. The medication was always prompt and well organised, and as initially I felt a little confused at times, there was never any problem in when or what should be taken.
The personal care was very good, The meals were always varied and encouraged me to eat more. Being also Coeliac, was not a problem for the excellent chef, As I became more mobile, it was possible to visit the garden every day, to exercise my rather reluctant legs, I was initially rather reluctant to go into respite care, but whilst I hope not to repeat the experience, I have retuned home in a much better state.
There are no complaints, all the staff were so kind, understanding and supportive, and I thank them all with respect and gratitude. They put me back together. Thank you

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Overall Experience  Overall Experience 5.0 out of 5

My mother came to Abbey View in April 2023 and settled wonderfully during the eleven months she had with you. From the first time we visited, we have been treated with care, kindness and friendship. Mum became increasingly fond and used to care, nursing and activity staff alike and was able to share
important aspects of her long and happy life with people who really listened so well. As a family, we can not thank all the staff enough, particularly in their support and care of us in her final week with you. You are just a super, super team.

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Overall Experience  Overall Experience 5.0 out of 5

The whole team at Abbey View are efficient, calm and caring. The purpose-built home is comfortable with great rooms and several comfortable spaces for social interaction. The nursing staff are both responsive and proactive in monitoring my mother's health. The activities coordinator is inventive and
committed. All very good.

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Overall Experience  Overall Experience 5.0 out of 5

The level of care and support our whole family received during a very difficult and emotional time was truly outstanding. My mother-in-law could not have received better care. The whole staff team were so thoughtful, gentle and understanding. It is clear that the home is incredibly well led cultivating
a team ethic which is second to none. We cannot thank you all enough for your professionalism and kindness.

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Overall Experience  Overall Experience 5.0 out of 5

Abbey View ticks all the boxes and fully merits its grading as 'excellent' on all counts. It is well-run. Without exception the staff are kind, competent and enthusiastic and always helpful. I cannot find fault with Abbey View. Its fees are money well spent, I cannot say more.

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Overall Experience  Overall Experience 5.0 out of 5

From the moment I first visited Abbey View, I knew it was an amazing place for Mum to stay. Every member of staff is so friendly and helpful in every way. My sister and I think the same. Cleanliness is pristine - in fact, more like a five-star hotel. Everywhere smells fresh. The room Mum is in is perfect
and always clean and tidy. Her clothes well looked after and she always looks so nice when we visit. We know Mum is now safe and secure and that is peace for us. I know Mum does not eat much, but what we have seen of the food is amazing!

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Overall Experience  Overall Experience 5.0 out of 5

Abbey View provided Dad with the care he needed and as his needs grew, so did the support he received from the staff. Nothing was too difficult. As a family, we were kept informed and were able to help Dad make informed decisions. Obviously, we rather would not need the services provided or Dad to have
been in care but I could think of no better place for him to have lived when that level of care was required.

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Overall Experience  Overall Experience 5.0 out of 5

My 3-month stay here has been excellent. The staff are always pleasant and happy to help. There have been some entertainment group activities. My ongoing situation is uncertain but if I need permanent residential care I would be very happy to reside at Abbey View. My appetite isn't good hence the slightly
reduced rating.

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Overall Experience  Overall Experience 5.0 out of 5

This nursing home is providing homely and yet professional care for our friend. We really have nothing but praise for all that happens at the home. We are welcome whenever we call. The "coffee shop" is a particular boon. It is never smelly or unkempt. We have another friend who has been in Abbey View
Nursing & Residential Home for two years and he is equally lovingly cared for.

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Overall Experience  Overall Experience 5.0 out of 5

A short service was needed for respite care. From the very start, the welcome and support could not have been better. As the recipient, I was made welcome from first contact. The assessment was deep and took into account my needs, social, medical and emotional. From the start, and now four weeks in,
the support I have been given has been excellent at all times. And my wife has been supported equally well. My stay is short-term, but if needed, I would happily stay here.

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Overall Experience  Overall Experience 5.0 out of 5

As a nurse, I am very aware of all aspects of the care of older people. My mother has been a resident at Abbet View for over a year, and her care has been really excellent. During her "well days", she has been looked after with a "light" touch, and on her frail day, she has been cared for with impressive
attention to detail. All the staff I have had contact with have been great.

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Overall Experience  Overall Experience 5.0 out of 5

Our experience here has been excellent, everybody has been very friendly and helpful and the whole atmosphere is very cheerful.

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Overall Experience  Overall Experience 5.0 out of 5

A very friendly atmosphere with all the staff being very helpful. A lovely place.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly staff and residents and many opportunities for hands-on and mental activities to keep us occupied.

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Overall Experience  Overall Experience 5.0 out of 5

My Mother was a resident at Abbey View for over 7 years. She was beautifully cared for throughout that time. The home was always clean and fresh. The staff were fantastic and caring. The staffing ratio in my experience was very good. Many of the staff were long-serving members which indicates the apparent
good morale. During her final illness, my Mother could not have been cared for better and she was given a huge amount of time and care by all the staff. Abbey View and especially the Staff were fantastic.

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Overall Experience  Overall Experience 5.0 out of 5

Very friendly and comfortable.

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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Abbey View Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for Abbey View Nursing & Residential Home is calculated as follows: ( (158 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 180 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey View Nursing & Residential Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Sep 2023

Overall
Outstanding

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (11)

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Meet the Team (2)

Elena

Elena Barna

Job Title: Home Manager

Elena leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.

Becco

Becco Joff Thomas

Job Title: Clinical Lead

Becco is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

Frequently Asked Questions about Abbey View Nursing & Residential Home

What types of Care is Abbey View Nursing & Residential Home registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Abbey View Nursing & Residential Home have?

There are 52 Single Rooms.

What are the Facilities & Services at Abbey View Nursing & Residential Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbey View Nursing & Residential Home to the centre of Sherborne?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey View Nursing & Residential Home to verify any information. View our terms and conditions. Abbey View Nursing & Residential Home has an Enhanced Service - more info.