Primary Care Categories
- Older Person Care
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 55 Service Users
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
It feels very homely and I feel confident that my father is in a safe placeKeith F(Son of Resident/Service User)
Lovely caring staff, excellent food and everything run at an extremely high standard.J R(Resident / Service User)
It feels very homely and I feel confident that my father is in a safe placeKeith F(Son of Resident/Service User)
Lovely caring staff, excellent food and everything run at an extremely high standard.J R(Resident / Service User)
Located close to Ferndown Golf Club, Amberwood House offers residential and nursing care in bright, peaceful surroundings with strong connections to the local community. For more than 20 years, the home has supported residents to live well, combining experienced care with an atmosphere that feels relaxed and welcoming.
Inside, elegant lounges, a welcoming café and comfortable activity spaces offer plenty of choice. Wide French doors open from the main lounge onto...
Care Provided by Amberwood House
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Amberwood House for full pricing details and T&Cs.
Contact Amberwood House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Colten Care Ltd
- Private Owned
Person in charge
- Kerry Mason (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (1)
Visiting
- There are no specific visiting hours at Amberwood House; all that is asked is you let the home know you are in the building by signing in on the iPad in Reception. If you are visiting outside of Reception hours, ring the bell and a member of the team will assist you.
Parking
- Parking is available on site at Amberwood House, and all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be reserved.
Amberwood House Reviews (80)
9.9
Amberwood House has a Review Score of 9.9 (9.924) out of 10, based on 21 reviews in the last 2 years.
Over all time Amberwood House has 80 reviews.
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Review from M Q (Respite Resident) published on 2 October 2020 Submitted via Postal Card•
Overall Experience
All staff very helpful and considerate. Meals good, garden lovely.
↩Reply from Eleanor Abrams, Home Manager at Amberwood House
Thank you so much for your kind review and the likelihood you would recommend us in the future. Let us hope the next time you visit, the varied activities will be back on for you all to enjoy. As a team, we will always do our best to keep you safe and happy.
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Review from P B (Resident / Service User) published on 7 July 2020 Submitted via Postal Card•
Overall Experience
I feel very safe and cared for, they look after me very well. I enjoy the food and company of others. Staf always treat me with respect.
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Review from Margaret S (Resident / Service User) published on 23 June 2020 Submitted via Website•
Overall Experience
Amberwood staff do really well looking after us all. The food and the way it is served is very appealing always with nice choices, good cutlery and serviettes. Coffee is good too. The staff take their time, they are kind and always on the go. You can ask them any questions. I don't stay up too long, and I enjoyed the art classes in the morning.
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Review from Judith B (Resident / Service User) published on 22 June 2020 Submitted via Website•
Overall Experience
Although I found it quite strange living in a care home initially, I feel far more relaxed about it now.
The staff are very good from the young ones to the elderly ones; they are all really lovely.
The staff are very good from the young ones to the elderly ones; they are all really lovely.
On the whole, I enjoy the meals, but I am a fussy eater. If I ask for something special, the staff always try to get it for me. The gardens are very well maintained, and I enjoy spending time sitting outside.
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Review from B W (Friend of Resident) published on 22 June 2020 Submitted via Website•
Overall Experience
I want to thank everyone at Amberwood House for all the care they have provided. The staff are very friendly and nothing is too much trouble. They have been great, especially as it has been a tough time over the last few weeks not being able to see my friend regularly. It is lovely that we are able to start visiting again even with restrictions.
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Review from Neil M (Friend of Resident) published on 28 April 2020 Submitted via Website•
Overall Experience
From initial contact to placing my friend in Amberwood, the attention to detail from the type of care through to medical needs was dealt with professionally but also considerately. When there has been any need to contact me with regard to hid health or needs; this has been done straight away.
Given the extremely testing circumstances, we all face at this moment in time, Amberwood has kept us up to date with all matters that may be of interest or concern to us. Although worried and frustrated by the circumstances, he finds himself very satisfied with his level of care.
↩Reply from Eleanor Abrams, Home Manager at Amberwood House
Thank you for your kind words about how considerate and professional the staff at Amberwood House are. We note that 4 stars have been awarded for food and drink and want to reassure we have addressed the issue where your friend was given something he didn’t like to eat. Our chef has now met with your friend and is aware of his preferences.
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Review from L H (Resident / Service User) published on 2 April 2020 Submitted via Postal Card•
Overall Experience
A true care home with kindness and respect for the patient. My one month here has felt like home. Although I am a poor eater after a major operation, the food was well prepared and mashed at the same time of arrival and now improved to proper meals, all be it small size.
↩Reply from Eleanor Abrams, Home Manager at Amberwood House
Thank you for your kind review and the likelihood you would recommend us. It's good to see you are recovering so well and hopefully, it won’t be long until you can start going to your regular Tennis Club.I know the staff and the residents look forward to you visiting us once you are able.
I...
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Review from Linda A (Daughter of Resident) published on 24 October 2019 Submitted via Website•
Overall Experience
My Mother has been a permanent resident at Amberwood House for six years and throughout this time she and we, her family, have been very happy with the care and nursing that she has received. The home is well maintained with lovely gardens to use and comfortable lounges for relaxation. The whole building is spotlessly clean. She enjoys a wide range of activities and bus excursions. We are very happy with the care given to our Mother and know that we can always chat with the Manager if any problems arise.
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Review from Paul S (Son of Resident) published on 23 October 2018 Submitted via Postal Card•
Overall Experience
I found the staff to be very friendly and polite and two staff I had a good laugh with, with my impersonation of Darth Vader of Star Wars. They thought it was great!
The care given to my mum was very good and on the two occasions I was able to get to see Mum, a meal was provided which was very kind of them!
Great staff, first class!
NB - the food and menu were not great and Mum said they kept getting the request for the menu wrong.
↩Reply from Elaine Farrer, Operations Director at Amberwood House
Thank you for your review and likelihood to recommend the home. I understand that since submitting this review, the Home Manager has made direct contact with your mother who has clarified that on one occasion the wrong meal was served to her room, she made staff aware of the issue and this was...
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Review from Julie S (Daughter of Resident) published on 15 August 2018 Submitted via Postal Card•
Overall Experience
My mother went to Amberwood House for respite care. Prior to this Mum was living alone with carers going in twice a day. When the respite period came to an end, Mum realised that she would miss the companionship. Not only is it wonderful for Mum but it gives me the comfort that Mum is cared for so well. The staff at Amberwood are a credit to Colten Care. Nothing is too much of a chore for them and they are so caring.
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Review from Pamela D (Resident / Service User) published on 5 July 2018 Submitted via Postal Card•
Overall Experience
Having no family and unable to fully care for myself, it was inevitable to come into care. I have accepted the situation gratefully.
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Review from Angela A (Friend of Resident) published on 25 June 2018 Submitted via Postal Card•
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My neighbour came for 4 we4eks respite after leaving hospital. He loved the care and friendship of all the team and promptly decided to sell his house and move in. I have been delighted with the reception he has received and the way his friends are always welcome to visit. It is truly his home already and I am so glad he is happy here.
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Review from P R (Resident / Service User) published on 21 May 2018 Submitted via Postal Card•
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My experience at Amberwood was a very pleasant surprise. I had torn an achilles tendon and couldn't manage at home. I found the staff exceptional, always charing and going the extra mile to help and assist the patients. The food was good - myself and friends having some very pleasant meals.
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Review from J C (Brother of Resident) published on 14 May 2018 Submitted via Postal Card•
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Very pleased with the service.
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Review from Peter B (Respite Resident) published on 11 May 2018 Submitted via Postal Card•
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Caring, happy environment. Good balance of activities. Comfortable accommodation, relaxing with high standard of food.
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Review from Walton S (Resident / Service User) published on 10 May 2018 Submitted via Postal Card•
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During my stay of 11 weeks, I could not have asked for better treatment. The whole 4 weeks were thoroughly enjoyable.
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Review from Lois H (Resident / Service User) published on 8 May 2018 Submitted via Postal Card•
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Very good.
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Review from P S (Resident / Service User) published on 19 April 2018 Submitted via Postal Card•
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I found the home staff very kind and helpful. The rooms were clean and comfortable. Great care was taken for my comfort. The food was very good, nothing was too much trouble for the staff.
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Review from Isabel S (Resident / Service User) published on 17 April 2018 Submitted via Postal Card•
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Equal to a five-star hotel.
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Review from Jean S (Wife of Resident) published on 10 April 2018 Submitted via Postal Card•
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The home was very welcoming and made my husband feel safe for a few days respite care. He had a lovely room and enjoyed very good food.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 June 2019Overall
Outstanding
Outstanding
- CaringGood
- EffectiveOutstanding
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
News
- 09 Jul 2026
More than 35 managers in various roles have participated in Colten Care’s third-level ‘Excel’ Leadership & Management Course in the past 18 months to two years. They include the group’s...
- 18 Feb 2025
A Strictly-style ballroom dance competition supported Colten Care has raised more than £80,000 for a Dorset-based palliative care charity. Forest Holme Hospice’s Strictly Extravaganza, which had headline sponsorship from Colten...
- 18 Feb 2025
Colten Care has trained 32 team members as Mental Health First Aiders (MHFAs) to help colleagues maintain and improve their work-life balance. Colten Care has prioritised the training as part...
Upcoming Events
There are no upcoming events for Amberwood House.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Colten Care Ltd
- 31 Jan 2025Recipient: Colten Care Ltd
- 31 Jan 2024Recipient: Colten Care Ltd
Accreditations
There are no accreditations posted yet for Amberwood House.
Meet the Team (2)
Kerry MasonJob Title:Home Manager
Kerry leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.
Michayla WestJob Title:Clinical Lead
Michayla is responsible for leading the team of registered nurses and carers to meet the individual needs of the residents through the delivery of consistently high levels of clinical care.
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