Amberwood House

There is a friendly atmosphere in this well-appointed care home and the same applies to the staff. Facilities are excellent.

My relative came to this care home after a prolonged period in the hospital. Her needs are complex and challenging. The staff have been very professional, caring and proactive. I am enormously impressed by the care my sister-in-law is receiving and grateful.

Friendly, clean, tidy and good food. My mother is very happy here and finds the staff very friendly, kind and attentive. Thank you.

Pleasant environment, friendly and helpful staff.

I have 2 friends who are residents - both very well cared for - physically and psychologically. Nursing care is with kindness, compassion and respect and dignity. Social interaction is respectful of people's wishes but the "entertainment" is very good. Participation encouraged with both clients and visitors. Excellent all round.

And then I met one of the to Colten Companion Team and the magic happened. I was released and I could book my return train ticket confident that mum was being looked after totally. Thank you Coulton Companions and all at Amberwood House.

We needed a safe warm environment for mum after a serious fall. She is an independent very elderly lady, who appreciates privacy, empathetic care and beautiful surroundings. After a big confidence knock back she wanted to be able to recover steadily, choosing her own pretty room at her own pace. All needs were met at Amberwood House, after a trusted friend's recommendation. Mum wanted to extend her respite fortnight so although expensive we felt Amberwood House represented all she needed as we are 80 miles away. Warm understanding competent staff, tranquil, stylish rooms, frequent diverse staff visits a lovely home.

The residents must like it there because they are also chatty and friendly.

Very caring home. All staff are talkative to residents and very accommodating. Beds could be a bit more comfortable. Staff treat you like humans. Food is good and well cooked, could be a bit more variety.

I regularly meet with the Home Manager and assist with interviews as the homes residents representative.

7. Might consider getting in a manicurist a couple of days a week in the room used by the hairdresser.

Always clean and fresh smelling. Good/pleasant atmosphere. Approachable staff. Excellent food. Plenty of activities. Nice areas for tea/coffee. Minus point - sometimes parking is difficult.

This home is well run, clean and comfortable. The staff are very kind and considerate to all residents and they maintain a happy and cheerful environment which is very reassuring for myself and my family knowing that our mum is so well cared for now she is bed bound. I would have no hesitation in recommending this home, which is more like a luxury hotel than a nursing home. Well done and thank you to all concerned.

The care my Mum is receiving is first class and all the staff under the manager's guidance are excellent.

My father arrived as an interim resident, however quickly settled and enjoys life so much at Amberwood he has decided to stay. Every member of staff appears to have time not just for dad but for me too when I visit. Nothing is a silly question, from management to laundry staff, they all have a smile on their faces. The whole environment is spotless and a joy to be in. Everyone values dad as we do and that's wonderful.

I am happy with all the care and support I get in Amberwood House. I think it's a five-star hotel and I was looking forward to coming back again. They are all kind and helpful, such as the manager and nurses and all other staff.

I do get very fond of some of the lovely nurses who look after me, I am very grateful when they cheer me up when I feel low. Some even offered to go shopping with me. I feel so lucky to have them. I am deeply sorry when they are sent to another ward or room.

Excellent.

Rooms are very comfortable and attractive, though chairs could have been more comfortable. Bathroom ok, a good variety of food, laundry service could have been better, I lost two items of clothing which were never found. Staff were great, always pleasant and ready to help.

Amberwood House is an excellent residential and nursing care home, with a superb staff who gave me great care and treated me with so much kindness. When I spent two weeks there for extra rest after my operation to remove a large growth and full hysterectomy at the age of 91 years. I thank them all/