Castle View

Bridport Road, Poundbury, Dorchester DT1 2NH
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9.9 85 Reviews
  • Castle View, Dorchester
Thomas Hardy country is the setting for Castle View in Dorchester. This uniquely designed home is built on the Poundbury Estate with its links to the Duchy of Cornwall. The spacious reception area welcomes you to the home offering luxury en-suite accommodation to fifty-seven residents.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

Castle View provides an atmosphere of spaciousness and light, with its luxurious reception lounge, garden room with French doors leading to patio and garden, large terrace, and second-floor lounge with panoramic views over the surrounding countryside.

The home offers four luxury suites with separate sleeping and living areas. A well-equipped activities room and cafe for the use of residents and visitors alike.

There are a fully equipped hairdressing salon and a selection of specialist bathrooms including a hydrotherapy bath.
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Care Provided by Castle View

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 57 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1316

These prices are only a guideline, please contact Castle View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Ashika Reddy (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (57)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • At Castle View, there's are no specific visiting hours, all that is asked is that you let the home know your in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at Castle View, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.

Castle View Reviews (85)

9.9

Castle View has a Review Score of 9.9 (9.946) out of 10, based on 20 reviews in the last 2 years.
Over all time Castle View has 85 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Castle View
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Review from L W (Daughter of Resident) published on 31 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at the care home take excellent care of my mother. Her dietary needs are known and catered for. I am particularly pleased with the wide range of activities on offer. It is good to see crosswords and word games were given such high priority - very important to help keep elderly brains active!
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Review from C O (Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came here from hospital with breast cancer and have been wonderfully cared for the past three years. I intend to remain here for the rest of my life.
I have made lots of friends here as all are friendly.
The food is excellent and resident's friends are always made welcome.
My only sadness is the
absence of animals but I can understand the attitude re this.
I find it a most comfortable and friendly home.
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Review from Patrick B (Son of Resident) published on 18 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we moved Mum into Castle View care home the whole family was apprehensive. However, the moment we walked through the door we knew we had made the right decision.
All the staff were friendly and professional, our family could not be happier with the care our dear mother is getting. Knowing she
is in safe hands has given us peace of mind.
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Review from E J G (Friend of Resident) published on 12 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been visiting my friend in Castle View for many years and am very pleased to say the standard is very high in all respects.


The staff are all very caring and helpful at all times. I am very happy with everything.


Thank you very much.

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Review from Christopher G (Friend of Resident) published on 12 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having been visiting Castle View for many years, I have always been greeted well by the staff. We have also been very pleased with the way the staff have looked after our friend, with all her needs.


Now she is in very senior years and needs much more medical attention, again we have found her needs

are well attended to.
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Review from Jillie E (Daughter of Resident) published on 12 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All wonderful, friendly, caring staff.
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Review from Lesley W (Daughter of Resident) published on 12 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is like a 5 star hotel! From the moment we came to look around, the staff have been so welcoming, helpful and caring. My father loves his room, which is spotlessly clean, and looks out over playing fields. The food is superb.


We and my father are so delighted to have found Castle View and

look forward to many happy times here with the reassurance that he will be well looked after. I would highly recommend Castle View to anyone seeking top quality care in a friendly environment.
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Review from H F (Daughter of Resident) published on 23 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, caring, supportive ambience throughout the home. Staff are all very welcoming, polite, friendly and always smiling. All are most helpful with any queries or concerns. My mother's room is clean, tidy and pleasantly decorated.
My mother is treated as though she is the most important person
in the home. She didn't want to go into care but because of her condition, she could no longer live at home. The staff have helped her accept her situation, she has settled well.
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Review from Sue F (Daughter of Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care and support for mum and family from both care staff and management.
Despite mum's failing health, every effort is made to include her in daily activities eg craft, music.
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Review from Jennifer L (Respite Resident) published on 15 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I needed respite care for a couple of weeks post operatively. My reception on arrival was warm and friendly. There is an excellent level of staffing, including registered nurses, 24 hours a day. I commented on the level of training that is given to staff because it is clearly very high. I was here
for only 2 weeks until I was confident enough to go home and live alone. I could so easily have stayed longer, because of the professionalism, the kindness, the activities and the facilities. Castle View has helped me enormously and has enabled me to go home with confidence.
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Review from David G (Resident) published on 15 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed. I stayed for 2 months in February on respite. I have since viewed 2 other homes with a view to long term care. Although these homes were cheaper my heart ruled my head as I feel Castle View is my family.
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Review from Dominic L (Niece of Resident) published on 12 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt was in the care of the staff at Castle View for her last two weeks. The nursing and kindness shown to her, delivered respectfully, was of the highest standard. Thank you to all the staff who looked after her, read to her and administered her afternoon scotch!
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Review from Pamela A (Resident) assisted by family/friend published on 2 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm and comfortable room with a view of the garden. An en-suite shower would be an improvement.
Managers and staff were always helpful and thoughtful. My needs for pureed food and thickened drinks were met.
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Review from Peter N (Resident) published on 3 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very nice stay. The staff were wonderful, food very good and the service in the dining room was very good. I would be pleased to be a permanent resident when I require it. There was a few minor items that could be improved as I listed in my leaving letter.
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Review from Kenneth (Friend of Resident) published on 13 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst the care, support and friendliness is excellent, the activities do not get the prominence they deserve. Regular trips out, this week to Tyneham Village (Lulworth) with a picnic under the shade of a tree, a priceless experience for residents. Also, the art sessions where even at such an age, the
individual creativity is quite inspiring. Regular quizzes ensuring mental exercise, regular music entertainment all combine to form an overall wonderful experience, well above and beyond the necessities of residential care and support.
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Review from Harry B (Relative of Resident) published on 23 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am next of kin to a 99-year-old male who requires nursing care. The perception of the resident is always glowing with compliments, he actually describes the staff from the manager down as his extended family. From the visitor's point of view, it starts with a welcoming smile at reception which permeates
through the entire establishment. All residents look smart and healthy, and above all very happy and content.
It is inevitable that the skills of the nursing staff are put to test from time to time, and when they are, they are never found lacking, like all of the staff, quietly professionally, always available, always patient!
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Review from Anthony P (Son of Resident) published on 23 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are all friendly, professional, caring and communicative.
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Review from Madeleine I (Resident) published on 16 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived here since 2006. I am very happy. Everyone at the nursing home is wonderful, very friendly and helpful. I have my hair done regularly and when I was ill, I had my meals delivered from the kitchen. I can only praise all the staff who help and are always there to give you advice and help.
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Review from Brenda T (Friend of Resident) published on 11 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and welcoming. Good food, well served. Clean rooms. Residents get exceptional care! All are very happy and entertained.
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Review from Amanda R (Daughter of Resident) published on 28 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my mother every week and stay for lunch. As I suffer from food allergies my mother checks the menu for flexibility. Both the lady at reception and the kitchen help her with this. It can be a lengthy process and they do it with good grace every week. I am greeted by all the staff on my visit
and often in town as well. It is a great sadness when a parent leaves their home- your family home- but we are all made welcome at Castle View by the manager and her staff.
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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Castle View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.946 for Castle View is calculated as follows: ( (227 Excellents x 5) + (13 Goods x 4) ) ÷ 240 Ratings = 4.946
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Castle View is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jun 2019

Overall Good

  • Caring Good
  • Effective Outstanding
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (2)

Ashika

Ashika Reddy

Job Title: Home Manager

Ashika leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.

Anca

Anca Opris

Job Title: Clinical Lead

Anca is responsible for leading a team of registered nurses and carers in delivering consistently high levels of clinical care to meet the individual needs of residents.

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