These prices are only a guideline, please contact Castle View to find out the exact price for your requirements.
At Castle View, there's are no specific visiting hours, all that is asked is that you let the home know your in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.
Parking is available on site at Castle View, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.
Castle View has a Review Score of 9.9 (9.940) out of 10, based on 18 reviews in the last 2 years. Over all time Castle View has 83 reviews.
Review from Carole P (Daughter of Resident) published on 15 August 2025
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Reply from Ashika Reddy, Home Manager at Castle View
Its wonderful to hear how well your mum has settled in since moving to Castle View. Were so pleased she feels happy and at home here, and that the space, care, and support around her are helping her maintain as much independence as possible. Your kind words about the team and the home mean a lot to us all. Thank you for taking the time to share them.
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Review from Barry K (Son of Resident) published on 14 July 2025
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Reply from Ashika Reddy, Home Manager at Castle View
Thank you for sharing your review with us at Castle View. It's been a privilege to support your mother over the past seven years, and we're so pleased to hear that the care she's received has met her changing needs. I'll be sure to share your kind words with the rest of the team. Thank you again.
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Review from C W (Daughter of Resident) published on 14 March 2025
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Reply from Ashika Reddy, Home Manager at Castle View
Thank you for sharing such kind words about your mother's time at Castle View. It's so lovely to hear how warmly she was welcomed and how much she enjoyed the companionship, activities, and care provided by our team. It was wonderful to have her part of our community here, and she will be missed by us all. Thank you again, and if there's anything we can do, please don't hesitate to reach out.
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Review from Julie A (Daughter of Resident) published on 18 November 2024
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Reply from Ashika Reddy, Home Manager at Castle View
Thank you for sharing such a wonderful review. It was a privilege to care for your mother, and we're so pleased to hear that she thrived during her time with us. We really appreciate your kind words about our team and are glad that she felt respected and valued. If there's anything else we can do to support you or your family, please don't hesitate to get in touch.
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Review from John B (Resident) published on 18 November 2024
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Reply from Ashika Reddy, Home Manager at Castle View
Thank you for your kind feedback. We're pleased to hear that you had a satisfactory experience and that our staff met your expectations. We really appreciate your comments and thank you once again.
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Review from D S (Respite Resident) published on 28 June 2024
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Reply from Ashika Reddy, Home Manager at Castle View
Thank you for sharing your experience at Castle View following your surgery. We are very pleased to hear that you had a pleasant stay with us. Maintaining the highest standard of care is very important to us, and it's wonderful to know that our efforts did not go unnoticed. We are very proud of our team here, and it's great to hear that their politeness, friendliness, enthusiasm, and attentiveness made a positive impact on your stay. We look forward to welcoming you back to Castle View should you need us in the future.
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Review from S J (Niece of Resident) published on 12 June 2024
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Reply from Ashika Reddy, Home Manager at Castle View
Thank you for taking the time to share your comments about your experiences at Castle View. We are delighted to hear that your Auntie has felt welcomed into our home. Our team is dedicated to providing the highest standards in all aspects of care, so it is very reassuring to receive your wonderful feedback.
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Review from D A (Resident) published on 4 June 2024
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Reply from Ashika Reddy, Home Manager at Castle View
Thank you for providing your feedback of your time with us here at Castle View so far. We are very happy to have you as part of our community, and to hear that you feel well-cared. We hope that being surrounded by the familiar sights brings you comfort, and we look forward to celebrating your milestone birthday with you.
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Review from P G (Respite Resident) published on 29 May 2024
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Review from J H (Son of Resident) published on 12 April 2024
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Review from D P (Niece of Resident) published on 8 March 2024
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Review from E M (Daughter of Resident) published on 4 March 2024
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Review from R H (Daughter of Resident) published on 8 December 2023
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Review from Jane B (Daughter of Resident) published on 20 November 2023
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Review from C G (Wife of Resident) published on 20 November 2023
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Review from Amanda G (Daughter of Resident) published on 16 November 2023
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Review from Alison F (Daughter of Resident) published on 16 November 2023
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Review from Michele K (Friend of Resident) published on 10 November 2023
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Review from F C (Resident) published on 14 March 2023
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Review from J W (Resident) published on 20 February 2023
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The Review Score of 9.9 (9.940) out of 10 for Castle View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.940 for Castle View is calculated as follows: ( (203 Excellents x 5) + (13 Goods x 4) ) ÷ 216 Ratings = 4.94
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Castle View is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Jun 2019
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Job Title: Home Manager
Ashika leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.
Job Title: Clinical Lead
Anca is responsible for leading a team of registered nurses and carers in delivering consistently high levels of clinical care to meet the individual needs of residents.
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