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Southbourne Beach Care Home - Avery Collection

42 Belle Vue Road, Southbourne, Bournemouth, Dorset BH6 3DS
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Southbourne Beach Care Home - Avery Collection, Bournemouth
Southbourne Beach Care Home - Avery Collection, Bournemouth
Southbourne Beach Care Home - Avery Collection, Bournemouth

Southbourne Beach is located a short walk from the sea front and its excellent beaches, perfect for a refreshing walk or for some fresh sea air. The home attracts residents and their families from all over the wider Dorset area, including Christchurch, Ringwood and the New Forest. The home offers high quality care including both residential and dementia care as well as shorter respite stays. The care home has 104...  

Care Provided by Southbourne Beach Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 104 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,500
Residential Dementia CareFrom £1,600From £1,700

Contact Southbourne Beach Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Morgyn Ross(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (17)
  • Single Rooms with ensuite Wet Room (70)
  • Couples/Companion Rooms with ensuite Wet Room (15)

Southbourne Beach Care Home - Avery Collection Reviews (180)

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9.9

Southbourne Beach Care Home - Avery Collection has a Review Score of 9.9 (9.903) out of 10, based on 27 reviews in the last 2 years. Over all time Southbourne Beach Care Home - Avery Collection has 180 reviews.

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Showing 180 reviews matching selected criteria
Review from Betty F (Resident / Service User) published on 12 April 2017 Submitted via Postal Card
Overall Experience
There are lots of things I love about Sunrise of Southbourne.
The staff they really are carers. Those who respectfully help with personal care, while fully respecting our dignity, those who work behind the scenes, my clothes come back perfectly laundered. The food is very palatable, my room is always lovely and clean, my medication needs are fully supported.
The activities: I look forward to these and enjoy them.
I really enjoy the outings and quizzes, the gentleman who helps is a lovely, caring man with a great sense of humour.

Comfort, I love my nice quiet room and sleep really well at night.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

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Review from Joan H (Resident / Service User) published on 12 April 2017 Submitted via Postal Card
Overall Experience

I have had to use a wheelchair since my arrival here but due to the help of carers and staff who generally are very pleasant and helpful, I'm somehow managing to get around. The arrangements made to entertain are generally very good the entertainment coming in on various days, piano, singers and various groups are very good. It is a very pleasant home to be in the furniture is excellent and colour every where. Generally, care is very good but sometimes certain things are overlooked or take a long time to get a result.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
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Treated with Dignity
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Activities
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Review from J W (Grandson of Resident) published on 30 March 2017 Submitted via Postal Card
Overall Experience

Granny uses memory café and respite facilities this home provides. It's an incredibly friendly, accommodating home. On first visit, it looks like a hotel but very quickly people know your name and involve you in conversations, activities, invites to lunch etc. The staff are very friendly, very helpful and somehow always smiling. All the residents I have seen/spoken to have a very fulfilled and happy life. Always telling me how great it is.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Activities
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Review from Fiona H (Wife of Resident) published on 28 March 2017 Submitted via Postal Card
Overall Experience
My husband was suffering terminal cancer and I chose Sunrise because he needed a high level of care in pleasant surroundings. Although he would naturally have preferred to be at home, he was too ill to do so.

Staff are extremely kind and caring and obviously some were very fond of him. They were also very supportive to me. More night staff would be an improvement as there were very few.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Southbourne – particularly at such a difficult time.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great...  

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Review from G B (Resident / Service User) published on 28 March 2017 Submitted via Postal Card
Overall Experience
My stay in the nursing home was perfect.
The staff could not have been kinder.

All the staff have been great.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C M (Daughter of Resident) published on 21 March 2017 Submitted via Postal Card
Overall Experience

My mother has received excellent care. During her stay her dementia deteriorated considerably- Sunrise made the transition to Reminiscence seamlessly and made it all so much easier for us. It is friendly, clean, well organised and supportive.

Reply from Marketing Manager, at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Deborah W (Resident / Service User) published on 17 March 2017 Submitted via Postal Card
Overall Experience

Staff friendly and helpful. Always ready to listen. Good varied entertainment especially the piano.

Reply from Marketing Manager, Marketing Manager at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B F (Cousin of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience

I would be happy here.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B B (Friend of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience

A very pleasant experience very friendly atmosphere. Staff all very helpful. It is always clean and welcoming. Very nice guest dining room and good choice of meals. Rooms of a good standard.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E W (Wife of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience

At the time of writing the survey my husband has only been at Sunrise of Southbourne for 3 weeks and therefore my comments are only based on short time in respite care. When visiting I find the home is very welcoming with excellent helpful reception staff who make everyone feel at ease and everyone you meet has a smile and seems to be happy. The carers seem to know everyone and always stop to speak to them. It is very encouraging that there are many activities available to people of varying abilities and bistro good for meeting others. Overall I would say a very well run home.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Roger W (Power of Attorney of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience

A close relative was a resident here. My experience was that the home was excellently run. The staff extremely pleasant and efficient and the environment couldn't be better. The food was good.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M M (Son of Resident) published on 3 March 2017 Submitted via Postal Card
Overall Experience

Other than the consistently high standard of basic facilities such as accommodation, decor, food and hygiene, what has most impressed me is the continuity (over nearly three years) and very high standard (empathetic, professional and understanding) of all the care team. Thanks

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B B (Friend of Resident) published on 3 March 2017 Submitted via Postal Card
Overall Experience

The reception received on entering is first class, very welcoming and cheerful. Any questions are answered simply and with knowledge. I'm so impressed how quickly all the concierge staff recognise me and call me by name and have a few friendly words with me as I sign in. From the care point of view, I find my friend extremely well looked after. Again they know her name and my name as well. Because she is so forgetful, they seem to channel her to where she should be without making it obvious. My friend is very relaxed with the care staff because of their understanding and good humour.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E F (Resident / Service User) published on 16 February 2017 Submitted via Postal Card
Overall Experience

I am a vegetarian and the food provides for my needs very well, except I would like quorn steaks sometimes (I think I am already getting it minced). I love the fact that a range of salads is always available. I love all the activities and outings, and I feel very secure here, the staff, without exception, are wonderful.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F D (Resident / Service User) published on 23 January 2017 Submitted via Postal Card
Overall Experience

My wife and I are residents of 2 years standing and are surprised how good it is in this care home. The care provided the food, the laundry, the cleanliness are all excellent. We cannot praise the staff too much. Indeed we are amazed how they keep it up on a long term basis. Before we moved here, we visited other care homes and this one (Sunrise) impressed us the most and we have not been disappointed. In short, they richly deserve the outstanding rating they received from the government inspections.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ann H (Daughter of Resident) published on 13 January 2017 Submitted via Postal Card
Overall Experience

Excellent staffing levels mean residents needs are attended to without delay. Staff are not rushing around. The atmosphere is calm and purposeful. Excellent standard of housekeeping. The place is spotlessly clean and smells fresh (no reek of air freshener!) white cloths on the tables in the dining area. Food looks lovely and residents get plenty to drink and eat. Design and layout of reminiscence 'neighbourhood ' is attractive and comfortable with no barren corridors and plenty of visual cues to help the residents navigate around. My father seems to be settling very quickly.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L L (Resident / Service User) published on 23 December 2016 Submitted via Postal Card
Overall Experience

I am 94 and due to health reasons I had to leave my 40-year bungalow to move- reluctantly- into care accommodation. A year later my physical and mental health have greatly improved. The location, care, staff, food are all excellent and I greatly enjoy all the pampering and all the social activities. Furthermore, the layout of the building is such that I forget that I am in a care home.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M L (Son of Resident) published on 23 December 2016 Submitted via Postal Card
Overall Experience

It is difficult to describe the peace of mind I have knowing that my mother is residing in the best environment that is possible. I cannot thank them enough.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stuart (Son-in-law of Resident) published on 12 April 2016 Submitted via Postal Card
Overall Experience

Sunrise has a real homely feeling, my father in law lives here with his dog! In a ground floor apartment with French door onto the garden, perfect! He is always well entertained either in trips out on the minibus or by singers, pianist, school children, quizzes and more, he even attends the flower arranging and exercising classes.

Facilities
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Review from Mandy R (Daughter of Resident) published on 22 February 2016 Submitted via Postal Card
Overall Experience

My father has been at Sunrise for just over a year and a half. The establishment and staff have given dad a new life (he previously lived on his own with carers going in). He is always telling us about the different entertainment and activities and trips in better weather. He didn't want to particularly go in anywhere but soon adjusted and is much safer. He loves his balcony with his plants on. The staff are very good, respectful and understanding to him and us. They are professional and friendly. As dad's ability is diminishing he is happy for them to help him (a great relief for us). My husband and I feel included in Sunrise too we are invited to events, training courses and assessments.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 April 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (5)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Southbourne Beach Care Home - Avery Collection.

Meet the Team (6)

Morgyn Ross
Morgyn RossJob Title:General ManagerJoined: 2023

I have worked in the care sector for over 12 years now, joining Southbourne Beach in 2023. My journey in care began as a care assistant, this was a role I truly loved and quickly realised that the care sector was where I was meant to be. My passion for delivering high-quality care developed from my personal experiences of caring for family members and continues to grow, surrounded by compassionate and selfless colleagues. I have been fortunate enough to achieve further training and qualifications, allowing me to progress into managerial positions.

I have lived in the Dorset area for most of my life and I love being part of my local community with our residents and staff. I am incredibly proud to lead a special team at Southbourne Beach, where the needs of our residents are always the number one priority. Outside of my work, I enjoy regular exercise, travelling, sports and always seeking new experiences.

Santa Bukovska
Santa BukovskaJob Title:Client Liaison ManagerJoined: 2010

I have been part of this family since 2010. Caring is one of my passions in life and having a care background is a great addition to my role as it involves supporting all new prospective residents and their families through sometimes difficult, stressful and emotional decisions. My role is supported by a dedicated team who are passionate about delivering exceptional person-centred care. Nothing is more rewarding than making a positive contribution to the daily lives of each and every one of our residents.

Jackie Hymus
Jackie HymusJob Title:Business Office Coordinator

I joined towards the end of 2020 and really enjoy my role here – it is very diversified and no two days are the same. Prior to joining I worked as a Senior Administrator in another nursing home and have a long history of PA and administration work. I really enjoy meeting the residents and their families and getting to know everyone.

On a personal note, I have lived in Christchurch for the past 20 years and continue to do so with my husband and two children. We love walking along the beach and visiting the local cafes for coffee and a naughty treat.

Ami Merisan
Ami MerisanJob Title:Dementia Care Manager

I have worked in dementia care for 16 years now, it has always been my passion, and I find it very rewarding.

As Dementia Care Manager it is my aim to ensure those living with dementia can live as independently as possible and experience high standards of daily living. I have a great team working alongside me to ensure that we achieve positive changes and continue improving our care delivery.

Adam Sitarz
Adam SitarzJob Title:Dining Services Coordinator

I started working here as a Catering Assistant in 2007. Since then I have taken on new tasks and responsibilities which lead to being promoted to the current position of Dining Services Coordinator. I am responsible for all aspects of delivering nutritionally balanced meals, including special diets and dietary needs. It is very rewarding to see residents having a great dining experience, from the meal they have to the service they receive in a restaurant-style dining room. It motivates me and my fantastic team to provide the best possible service for them every day.

Kirsty Ellis
Kirsty EllisJob Title:Lead Concierge

Having studied and worked in performing arts for 15 years in London, I also gained experience in the hospitality industry organising events in Mayfair before moving to Bournemouth to work in sales and team management. For 3 years I worked in domiciliary optical care travelling around care homes on the south coast. This taught me a better understanding in dementia and vulnerable people. I joined the Concierge team in 2013 and worked my way up to lead concierge.

I love my job, the staff and all the characters we here (including the pets). I now look after a team of 7 concierges at Southbourne. Never a dull moment, we are the eyes, ears and heart of the community. The relationships I build with the residents and families are so special and I value listening and trying to solve any request or concerns they may have.

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