Search...

Southbourne Beach Care Home - Avery Collection

42 Belle Vue Road, Southbourne, Bournemouth, Dorset BH6 3DS
Southbourne Beach Care Home - Avery Collection Logo
Jobs
Southbourne Beach Care Home - Avery Collection logo
Southbourne Beach Care Home - Avery Collection, Bournemouth
Southbourne Beach Care Home - Avery Collection, Bournemouth
Southbourne Beach Care Home - Avery Collection, Bournemouth

Southbourne Beach is located a short walk from the sea front and its excellent beaches, perfect for a refreshing walk or for some fresh sea air. The home attracts residents and their families from all over the wider Dorset area, including Christchurch, Ringwood and the New Forest. The home offers high quality care including both residential and dementia care as well as shorter respite stays. The care home has 104...  

Care Provided by Southbourne Beach Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 104 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,500
Residential Dementia CareFrom £1,600From £1,700

Contact Southbourne Beach Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Morgyn Ross(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (17)
  • Single Rooms with ensuite Wet Room (70)
  • Couples/Companion Rooms with ensuite Wet Room (15)

Southbourne Beach Care Home - Avery Collection Reviews (180)

Submit a Review
9.9

Southbourne Beach Care Home - Avery Collection has a Review Score of 9.9 (9.903) out of 10, based on 27 reviews in the last 2 years. Over all time Southbourne Beach Care Home - Avery Collection has 180 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Southbourne Beach Care Home - Avery Collection
Loading...
Showing 180 reviews matching selected criteria
Review from J B (Friend of Resident) published on 16 November 2017 Submitted via Postal Card
Overall Experience
On every visit I have found the care home to be warm in every sense of the word. Staff are friendly, helpful and smiling. Food, I hear is excellent and one day I may get to try it.

It seems to have a 'Hotel' feel about it and the lady I visit appears to be happy and content and after leaving her own home after 50years that is very good.

Reply from Marketing, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Phyllis W (Resident / Service User) published on 7 November 2017 Submitted via Postal Card
Overall Experience

Very happy with nine months I've been here.

Reply from Marketing, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne-Marie B (Friend of Resident) published on 7 November 2017 Submitted via Postal Card
Overall Experience

I feel most strongly this standard should apply to all care homes. It is important to keep them occupied and keep their dignity.

Reply from Marketing, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Denise S (Daughter of Resident) published on 19 September 2017 Submitted via Postal Card
Overall Experience

A very good care home with friendly, kind staff. Mum enjoyed her stay and was only moved to a nursing home when her health deteriorated.

Thanks to everyone for making mum's time at Sunrise a good experience.

Reply from Lewis Sluman, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V W (Friend of Resident) published on 19 September 2017 Submitted via Postal Card
Overall Experience

Always find the staff extremely helpful and courteous to the residents and to me. The environment is very pleasant with lots of activities for the residents.

Reply from Lewis Sluman, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter P (Resident / Service User) published on 19 September 2017 Submitted via Website
Overall Experience

My wife and I entered the home on 13.02.17. The first thing that we discovered was that ringing the bell for assistance meant that somebody came within 15 minutes, but only to tell us that someone else would come 'shortly' to find out what we wanted, however urgent. The second person/persons would be anywhere up to an hour in coming and occasionally did not come at all. My wife is suffering from Parkinson's disease and at times was immobile. She often needed immediate attention.

We found that other members of staff entered our rooms, and only knocked perfunctorily if at all. Our locking the door meant nothing, They simply used a key. They also entered while we were out and took stuff without our being asked. Mostly this was laundry, but much of it never returned, although other stuff was left in its place, My wife's wardrobe became partly unrecognisable, and many of her favourite things disappeared. In the process, my wife lost her hair dryer and I lost my treasured slippers.

Reply from Lewis Sluman, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to review Sunrise of Southbourne.

Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns further and would be grateful if you could email more information to us on...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ann T (Resident / Service User) published on 31 August 2017 Submitted via Postal Card
Overall Experience

Very pleasant and a lot of variety of entertainment. I call living here my finishing school. It is nice to have your clothes washed and ironed and I like singing even when I am not expected to.

Reply from Lewis Sluman, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Avril P (Resident / Service User) published on 22 June 2017 Submitted via Postal Card
Overall Experience

Sunrise is a wonderful home. When I came here I was quite ill. With the care I received am now healthy again. Would like to have a singing group "singing for health" here.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. I'll pass your suggestion on to the rest of the team.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B O (Relative of Resident) published on 5 June 2017 Submitted via Postal Card
Overall Experience
On entering the facility one is greeted with a warm caring sensation of the décor and staff.
There are excellent facilities and activities are well organised and stimulating for the residents.
The various clubs are frequently operational and residents are not left around the edge of a room.

Very homely and well thought out.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jan W (Niece of Resident) published on 22 May 2017 Submitted via Postal Card
Overall Experience

Virtually all staff smile and are helpful, excellent care.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Derek H (Brother-in-law of Resident) published on 15 May 2017 Submitted via Postal Card
Overall Experience

I am responding on behalf of my brother-in-law who lives here. He has lived here since January 2015 and has settled in very well.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne H (Regular Volunteer) published on 15 May 2017 Submitted via Postal Card
Overall Experience

Professional and caring, excellent facilities with a wide range of activities always available.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from James W (Partner of Resident) published on 15 May 2017 Submitted via Postal Card
Overall Experience

The buildings are constructed and maintained to a high standard. Cleanliness is exemplary. The staff are friendly, helpful and well motivated.

The layout of the public spaces is similar to a very good hotel (instead of chairs placed around the walls ie in lower quality care homes) and encourages residents to mix and socialise.

Activities are well thought out and varied - but it's a pity the residents do not support them to the full. I would be happy to be a resident there.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tim Q (Nephew of Resident) published on 15 May 2017 Submitted via Postal Card
Overall Experience

I've been to Sunrise in Southbourne quite a few times now to visit my aunt. I've always been very impressed with the care and consideration given by all staff to the residents here. There are many fun activities to include and enthuse residents, including dances, piano recitals and day trips. Staff are respectful, courteous, helpful and fun. The food is excellent (I've been lucky enough to sample it!). All in all a top notch residential home.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C M (Friend of Resident) published on 28 April 2017 Submitted via Postal Card
Overall Experience

Staff very friendly and helpful. Nice atmosphere. Nothing is too much trouble.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John S (Son of Resident) published on 28 April 2017 Submitted via Postal Card
Overall Experience

Sunrise provide excellent care with the ambience of a 5-star hotel. The management and staff are always friendly and helpful and do their very best for their residents.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Juana S (Resident / Service User) published on 21 April 2017 Submitted via Postal Card
Overall Experience

Good - the place is excellent. The cooking can be very good but because I have a Spanish taste, the food does not always suit me.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S E (Sister of Resident) published on 21 April 2017 Submitted via Postal Card
Overall Experience

Everything is excellent.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judy H (Daughter of Resident) published on 21 April 2017 Submitted via Postal Card
Overall Experience

It's always a pleasure to visit my father and his dog as the atmosphere is welcoming and he has made some great friends at Sunrise, residents and staff. They are also good fun and a pleasure to sit with or go out walking with. The garden is beautiful and is well cared for like the accommodation and residents. Trips out are so important to the residents and they really enjoy them. Keep up the good standards.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Niki S (Daughter of Resident) published on 21 April 2017 Submitted via Postal Card
Overall Experience
I can sleep peacefully knowing that he is in good hands.

The people always remember everyone's names and are always very friendly and accommodating.

Reply from UK Marketing, Marketing Assistant at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 April 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (5)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Southbourne Beach Care Home - Avery Collection.

Meet the Team (6)

Morgyn Ross
Morgyn RossJob Title:General ManagerJoined: 2023

I have worked in the care sector for over 12 years now, joining Southbourne Beach in 2023. My journey in care began as a care assistant, this was a role I truly loved and quickly realised that the care sector was where I was meant to be. My passion for delivering high-quality care developed from my personal experiences of caring for family members and continues to grow, surrounded by compassionate and selfless colleagues. I have been fortunate enough to achieve further training and qualifications, allowing me to progress into managerial positions.

I have lived in the Dorset area for most of my life and I love being part of my local community with our residents and staff. I am incredibly proud to lead a special team at Southbourne Beach, where the needs of our residents are always the number one priority. Outside of my work, I enjoy regular exercise, travelling, sports and always seeking new experiences.

Santa Bukovska
Santa BukovskaJob Title:Client Liaison ManagerJoined: 2010

I have been part of this family since 2010. Caring is one of my passions in life and having a care background is a great addition to my role as it involves supporting all new prospective residents and their families through sometimes difficult, stressful and emotional decisions. My role is supported by a dedicated team who are passionate about delivering exceptional person-centred care. Nothing is more rewarding than making a positive contribution to the daily lives of each and every one of our residents.

Jackie Hymus
Jackie HymusJob Title:Business Office Coordinator

I joined towards the end of 2020 and really enjoy my role here – it is very diversified and no two days are the same. Prior to joining I worked as a Senior Administrator in another nursing home and have a long history of PA and administration work. I really enjoy meeting the residents and their families and getting to know everyone.

On a personal note, I have lived in Christchurch for the past 20 years and continue to do so with my husband and two children. We love walking along the beach and visiting the local cafes for coffee and a naughty treat.

Ami Merisan
Ami MerisanJob Title:Dementia Care Manager

I have worked in dementia care for 16 years now, it has always been my passion, and I find it very rewarding.

As Dementia Care Manager it is my aim to ensure those living with dementia can live as independently as possible and experience high standards of daily living. I have a great team working alongside me to ensure that we achieve positive changes and continue improving our care delivery.

Adam Sitarz
Adam SitarzJob Title:Dining Services Coordinator

I started working here as a Catering Assistant in 2007. Since then I have taken on new tasks and responsibilities which lead to being promoted to the current position of Dining Services Coordinator. I am responsible for all aspects of delivering nutritionally balanced meals, including special diets and dietary needs. It is very rewarding to see residents having a great dining experience, from the meal they have to the service they receive in a restaurant-style dining room. It motivates me and my fantastic team to provide the best possible service for them every day.

Kirsty Ellis
Kirsty EllisJob Title:Lead Concierge

Having studied and worked in performing arts for 15 years in London, I also gained experience in the hospitality industry organising events in Mayfair before moving to Bournemouth to work in sales and team management. For 3 years I worked in domiciliary optical care travelling around care homes on the south coast. This taught me a better understanding in dementia and vulnerable people. I joined the Concierge team in 2013 and worked my way up to lead concierge.

I love my job, the staff and all the characters we here (including the pets). I now look after a team of 7 concierges at Southbourne. Never a dull moment, we are the eyes, ears and heart of the community. The relationships I build with the residents and families are so special and I value listening and trying to solve any request or concerns they may have.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Southbourne Beach Care Home - Avery Collection to verify any information. View our terms and conditions. Southbourne Beach Care Home - Avery Collection has an Enhanced Service -more info.