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Southbourne Beach Care Home - Avery Collection

42 Belle Vue Road, Southbourne, Bournemouth, Dorset BH6 3DS
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Southbourne Beach Care Home - Avery Collection, Bournemouth
Southbourne Beach Care Home - Avery Collection, Bournemouth
Southbourne Beach Care Home - Avery Collection, Bournemouth

Southbourne Beach is located a short walk from the sea front and its excellent beaches, perfect for a refreshing walk or for some fresh sea air. The home attracts residents and their families from all over the wider Dorset area, including Christchurch, Ringwood and the New Forest. The home offers high quality care including both residential and dementia care as well as shorter respite stays. The care home has 104...  

Care Provided by Southbourne Beach Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 104 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,500
Residential Dementia CareFrom £1,600From £1,700

Contact Southbourne Beach Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Morgyn Ross(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (17)
  • Single Rooms with ensuite Wet Room (70)
  • Couples/Companion Rooms with ensuite Wet Room (15)

Southbourne Beach Care Home - Avery Collection Reviews (180)

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9.9

Southbourne Beach Care Home - Avery Collection has a Review Score of 9.9 (9.903) out of 10, based on 27 reviews in the last 2 years. Over all time Southbourne Beach Care Home - Avery Collection has 180 reviews.

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Showing 180 reviews matching selected criteria
Review from Josephine B (Resident / Service User) published on 10 April 2018 Submitted via Postal Card
Overall Experience
Carers are really nice!

The home is really lovely and my family enjoy visiting me here.

Reply from Marketing, Marketing at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

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Review from Sheila B (Respite Resident) published on 10 April 2018 Submitted via Postal Card
Overall Experience

Have enjoyed my respite care and all the available activities have been a great help and are a must for the less able. Would prefer dining staff to tie their hair back.

Reply from Marketing, Marketing at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to review Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future, if your requirements change.

The Sunrise of Southbourne Team

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Review from Sandra P (Sister-in-law of Resident) published on 12 March 2018 Submitted via Postal Card
Overall Experience

Friendly, happy environment.

Reply from Marketing, Marketing at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team.

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Review from Anne K (Respite Resident) published on 6 March 2018 Submitted via Postal Card
Overall Experience
I came here after seven days in hospital. Two of my sisters had died in September and December. Sunrise is a wonderful place.
I have a lovely room and bathroom on the ground floor overlooking a patio.
Everyone from managers to carers and cleaners are very kind.
Some staff are local and others are from other countries.
There is a wonderful chef, I am putting on weight.

I will recommend Sunrise to everyone.

Reply from Marketing, Marketing at Southbourne Beach Care Home - Avery Collection
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Southbourne – particularly at such a difficult time.

Your feedback is important to us, as is the care and well-being of all of our residents. We take great...  

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Review from C B (Resident / Service User) published on 29 January 2018 Submitted via Postal Card
Overall Experience

I have only been resident for 2 weeks but am so happy here and am making lots of nice friends. Also, the staff work very hard and do all they can to make you feel at home right from the very beginning, including all knowing your name and greeting you on sight from day 1. The food is excellent as is the accommodation and the hygiene and there is more than enough to occupy one with a great range of activities, including evenings and minibus trips to beautiful and interesting places 3 times a week. Besides meals, snacks and drinks, hot and cold available 24 hours daily.

Reply from Marketing, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team.

Facilities
Care / Support
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Treated with Dignity
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Staff
Activities
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Safety / Security
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Review from Jacqueline B (Friend of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

All the residents are extremely well looked after and are happy. The staff are amazing.

Reply from Marketing, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joan M (Resident / Service User) published on 29 January 2018 Submitted via Postal Card
Overall Experience

I am very happy living at Sunrise. Everyone goes out of their way to make you as comfortable as possible.

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Review from Tracy B (Son of Resident) published on 26 January 2018 Submitted via Postal Card
Overall Experience
I would like to say that all your staff have been so supportive of our situation, with moving Dad into the home with Mum for the end of his life and have done everything to help us in our hour of need and made us feel at ease with Dad dying. We thank them all very much for all the support.
Mum still lives at the home with everything she needs and the help.

Thanks everyone.

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Review from G B (Friend of Resident) published on 12 January 2018 Submitted via Postal Card
Overall Experience

The care and personal touch that is given to the residents is amazing. All the staff are so friendly and caring and I couldn't ask for anything more.

Reply from Marketing, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Carol B (Sister-in-law of Resident) published on 12 January 2018 Submitted via Postal Card
Overall Experience

Very friendly staff. Very helpful, clean environment. The gentleman in the shop is especially friendly.

Reply from Marketing, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team.

Facilities
Care / Support
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No Rating
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Review from Margaret B (Resident / Service User) published on 22 December 2017 Submitted via Postal Card
Overall Experience

I have lived here 5 years and well looked after a lot of the staff are very helpful.

Reply from Marketing, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lotti L (Friend of Resident) published on 22 December 2017 Submitted via Postal Card
Overall Experience

I very much enjoy visiting my friend and always feel very welcome. I would always recommend Sunrise.

Reply from Marketing, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Friend of Resident) published on 22 December 2017 Submitted via Postal Card
Overall Experience

Always enjoy visiting where the opportunity is provided to enjoy a quiet chat with a cup of tea/coffee or join in with an activity. Always find a welcoming and friendly atmosphere with attentive and friendly staff who maintain their patience and cheerfulness.

Reply from Marketing, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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No Rating
Review from L M (Daughter of Resident) published on 12 December 2017 Submitted via Postal Card
Overall Experience

Unbelievably sensitive care, meeting Mum's individual needs and exceptional management of Dad's illness before he passed away. All of his wishes were adhered to.

Reply from Marketing, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J L (Resident / Service User) published on 12 December 2017 Submitted via Postal Card
Overall Experience

Activities are good. Nothing to compare it with. Quite happy.

Reply from Marketing, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
No Rating
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joyce H (Relative of Resident) published on 12 December 2017 Submitted via Postal Card
Overall Experience

A lovely happy place. Very clean. Lots to do for residents. Staff seem to know each resident by name.

Reply from Marketing, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S S (Daughter of Resident) published on 29 November 2017 Submitted via Postal Card
Overall Experience

Warm and friendly staff. Assessment and moving in was prompt and welcoming. Care good, rooms superb as is the food. Like a little village. Happy atmosphere. They always get our mother 'back on her feet'.

Reply from Marketing, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne Marie T (Resident / Service User) published on 17 November 2017 Submitted via Postal Card
Overall Experience

Happy - I have lived here 24 months and I treat the residents as friends and family. Love the pianist who I enjoy and sing along. I hope I don't annoy them by singing. I call myself the girl who couldn't stop singing!

Reply from Marketing, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margareta K (Friend of Resident) published on 16 November 2017 Submitted via Postal Card
Overall Experience

Staff seem extremely kind and caring.

Reply from Marketing, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean D (Resident / Service User) published on 16 November 2017 Submitted via Postal Card
Overall Experience

Great experience, need lots of patience - both ways.

Reply from Marketing, Digital Marketing Executive at Southbourne Beach Care Home - Avery Collection
Thank you for taking the time to share your experience of Sunrise of Southbourne.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Sunrise of Southbourne Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 April 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (5)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Southbourne Beach Care Home - Avery Collection.

Meet the Team (6)

Morgyn Ross
Morgyn RossJob Title:General ManagerJoined: 2023

I have worked in the care sector for over 12 years now, joining Southbourne Beach in 2023. My journey in care began as a care assistant, this was a role I truly loved and quickly realised that the care sector was where I was meant to be. My passion for delivering high-quality care developed from my personal experiences of caring for family members and continues to grow, surrounded by compassionate and selfless colleagues. I have been fortunate enough to achieve further training and qualifications, allowing me to progress into managerial positions.

I have lived in the Dorset area for most of my life and I love being part of my local community with our residents and staff. I am incredibly proud to lead a special team at Southbourne Beach, where the needs of our residents are always the number one priority. Outside of my work, I enjoy regular exercise, travelling, sports and always seeking new experiences.

Santa Bukovska
Santa BukovskaJob Title:Client Liaison ManagerJoined: 2010

I have been part of this family since 2010. Caring is one of my passions in life and having a care background is a great addition to my role as it involves supporting all new prospective residents and their families through sometimes difficult, stressful and emotional decisions. My role is supported by a dedicated team who are passionate about delivering exceptional person-centred care. Nothing is more rewarding than making a positive contribution to the daily lives of each and every one of our residents.

Jackie Hymus
Jackie HymusJob Title:Business Office Coordinator

I joined towards the end of 2020 and really enjoy my role here – it is very diversified and no two days are the same. Prior to joining I worked as a Senior Administrator in another nursing home and have a long history of PA and administration work. I really enjoy meeting the residents and their families and getting to know everyone.

On a personal note, I have lived in Christchurch for the past 20 years and continue to do so with my husband and two children. We love walking along the beach and visiting the local cafes for coffee and a naughty treat.

Ami Merisan
Ami MerisanJob Title:Dementia Care Manager

I have worked in dementia care for 16 years now, it has always been my passion, and I find it very rewarding.

As Dementia Care Manager it is my aim to ensure those living with dementia can live as independently as possible and experience high standards of daily living. I have a great team working alongside me to ensure that we achieve positive changes and continue improving our care delivery.

Adam Sitarz
Adam SitarzJob Title:Dining Services Coordinator

I started working here as a Catering Assistant in 2007. Since then I have taken on new tasks and responsibilities which lead to being promoted to the current position of Dining Services Coordinator. I am responsible for all aspects of delivering nutritionally balanced meals, including special diets and dietary needs. It is very rewarding to see residents having a great dining experience, from the meal they have to the service they receive in a restaurant-style dining room. It motivates me and my fantastic team to provide the best possible service for them every day.

Kirsty Ellis
Kirsty EllisJob Title:Lead Concierge

Having studied and worked in performing arts for 15 years in London, I also gained experience in the hospitality industry organising events in Mayfair before moving to Bournemouth to work in sales and team management. For 3 years I worked in domiciliary optical care travelling around care homes on the south coast. This taught me a better understanding in dementia and vulnerable people. I joined the Concierge team in 2013 and worked my way up to lead concierge.

I love my job, the staff and all the characters we here (including the pets). I now look after a team of 7 concierges at Southbourne. Never a dull moment, we are the eyes, ears and heart of the community. The relationships I build with the residents and families are so special and I value listening and trying to solve any request or concerns they may have.

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