






Built in the 1840s, this magnificent house was redesigned and refurbished in the early 1980s. It is situated in its own grounds, a short walk from the beach in a peaceful area of Westbourne, near Bournemouth. The grounds are beautifully landscaped and well maintained, providing pleasant areas to sit and walk with sufficient space for disabled access.
Zetland Court provides residential care and residential dementia support for up to 66...
Care Provided by Zetland Court
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our care fees are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered subject to availability and will depend on an assessment of a person’s care needs.
The price(s) shown are provided by the care home. Contact Zetland Court for full pricing details and T&Cs.
Contact Zetland Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Royal Masonic Benevolent Institution Care Company (RMBI)
- Voluntary / Not for Profit Owned
Person in charge
- Iain Slack (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (60)
- Couples/Companion Rooms (3)
Parking
- Parking on site
Zetland Court Reviews (95)
Zetland Court has a Review Score of 9.7 (9.734) out of 10, based on 15 reviews in the last 2 years.
Over all time Zetland Court has 95 reviews.
The care and respect she is given by all staff members, not to mention their patience is outstanding.
The cleanliness and upkeep of the house are excellent (the latter being no small undertaking). And therefore, the relief and peace of mind this gives my brother and me is so good, it's difficult to express in words.
The activities and entertainment arranged for every day are normally excellent and are improving, post the pandemic week by week. Particularly with the addition of minibus trips out to nearby locations and attractions.
The only negative over the past year surrounds the kitchen and quality of food; a well-known situation which is also improving week by week.
My thanks go to all the staff and team members at Zetand Court - for their constant care and respect for my mum! Not to mention their incredible professionalism, hard work, dedication, and patience.
Thank you.
Thank you so much for your kind words; it is our privilege to care for your mother. I know the whole team at Zetland strives to keep improving what we do. Thank you for your comments regarding the quality of food and recognizing the improvements that are taking place. I shall share your comments with my team.
Since 2017 my mother has been a resident both in the main Zetland Court and in recent years in Red Admiral. In this time she has been very happy. In recent years, she has needed more care in Red Admiral, which specializes in dementia and the care is excellent. They always have celebrations for prominent dates during the year, especially over December for Christmas. As well as all the activities that are planned for enjoyment and stimulation. I cannot speak highly enough of the care, particularly from Sue the manager of Red Admiral. They are extremely caring and, do their best for the individual people.
On behalf of our dedicated team in our Dementia unit, I would like to thank you for your encouraging words and detailed review. I shall indeed pass on your thanks and comments.
My mum passed away on the 22nd of February 2024 at the grand age of 101 years after being at Zetland for the last 2 years! She loved it there and was constantly saying how happy she was with her care! Her best time was spent in the beautiful gardens or joining in the craft projects which were always on the go! The last year her health wasn't as good so she was confined to her room most of the time but she was never lonely as the staff were always popping in and out! All the staff without exception were wonderful, caring and kind and always went the extra mile to make all the resident's lives as happy and worthwhile as possible. I would definitely recommend Zetland Court as I would personally be happy to be a resident there if it was necessary!
On behalf of all the team, "thank you" so much for your kind words, it was an absolute pleasure to support and care for your mother, our continued condolences for your loss. I shall indeed share your comments with the team.
What a lucky lady my mum is to be a resident at Red Admiral. As a family we couldn't be any happier with all the care and activities that they do for the residents, you can see this from the photos they have on their social media page mum has always got a big smile on her face. The team at Red Admiral are taking mum and another resident to the theatre, mum has not stopped talking about it. Well done To the Manager and the team at Red Admiral. From one very happy daughter.
Thank you for taking the time to write and send a response, it is our pleasure to support your mother. Thank you for your kind words, comments such as these are a great encouragement to the whole team, I am sure the team in Red Admiral will be thrilled to read your review.
Wow, what an amazing care home, my mother is being cared for in the Red Admiral Unit at Zetland Court, could not have chosen a better place for her to be, the staff are absolutely amazing, day and night. The care and time they give to her is beyond praise, she has come on leaps and bounds since being placed there, staff can not do enough for all their residents. First class home. Could not wish for a better manager she puts her heart and soul into making the residents and her team a priority. Well done Red Admiral.
Thank you for taking the time to write and send a response, it is our pleasure to support your mother. Thank you for your kind words, comments such as these are a great encouragement to the whole team, I am sure the team in Red Admiral will be thrilled to read your review.
My wife has now been a resident of the Red Admiral View unit for over a year and a half now and I have been very happy with the care and support provided by the Manager and her team. It very much feels like a family, both for my wife and myself. I am able to visit freely at any time of the day or night and I am always made to feel welcome. The team run many activities and events throughout the year which we are able to attend and the grounds and other facilities are freely accessible. When I leave my wife I feel confident that she is in very good hands, which gives me peace of mind in such an emotionally difficult situation.
Thank you for your positive review and your kind words, I know how much the team in Red Admiral appreciate them, it is rewarding to hear that her placement here provides you with peace of mind. Thank you on behalf of all the team in Red Admiral.
I can't praise the staff enough. They are cheerful, caring and professional. They make me feel so comfortable leaving my mother in their care.
Thank you for your positive feedback and kind words, I shall share them with all the team, very much appreciated.
My mother became a resident in Zetland Court in about August 2020, and absolutely loved her time there. She had company, there were things to do if she chose and as she was mentally active she appreciated everything that was going on. She received excellent care and she was always saying how lovely all the staff were, so thank you all very much for looking after her.
Thank you so much for your review, it was a pleasure to know and care for your mother during her time with us, thank you again for your kind words, I shall make sure they are shared with the team.
Both my parents moved into Zetland Court over five years ago from another care home. The improvement in care and support was remarkable. Both my parent's health and happiness improved dramatically. Zetland is a lovely care home with some wonderful staff. My sister and I could not be more pleased with Zetland.
On behalf of all the team at Zetland Court, I would like to thank you for your kind review and words of encouragement. I will make sure this review is shared with the team.
I have visited my wife every day in the last thirteen months with very few exceptions to the daily visit (I had Covid for 12 days). During this time I have only seen care, kindness and empathy being given to the residents. The atmosphere is relaxed, happy, non-regimented and relaxed. The residents are continually told this is their home which gives them a sense of belonging along with being treated at all times with dignity and care.
Thank you for taking the time to write and send a response, it is our pleasure to support your wife. Thank you for your kind words, comments such as these are a great encouragement to the whole team.
All staff and volunteers are so charming and always go that extra mile to bring a smile to all residents.
Wonderful, remarkable home, led by the manager and his dedicated team
Thank you so much for your kind and encouraging words, I shall indeed share these with the team, your review is very much appreciated.
I moved my mum there in early February 2023 where she really managed to live again and enjoy life near the sea. The management and staff are absolutely amazing, caring and thoughtful people and will do anything to help the person being cared for or the relatives. Communication was excellent, so as the relative you always were aware of any concerns.
There is a real feeling of community in the home, especially on Sunday afternoons where you find people playing Scrabble or just sitting around drinking tea and eating cake in the lounges and chatting.
I cannot recommend this care home enough and please do not regret, as I do, not moving the special person in your life to Zetland Court Care Home earlier.
I shall share your comments with the team.
Was unsure about putting Mum into 24/7 care but after seeing her in Zetland Court Care Home, can't thank them enough. She's put on weight since moving in, enjoys seeing people daily and the care 24/7 is excellent throughout. My knowing my mum's last days, months, years to be here and her safety is all I wished for. Staff are so dedicated and can't help but thank them for the work they do, making Mum and others loved, cared and happy. Best end-of-life plan we could wish for.
Thank you for your kind words, your positive comments mean a lot to the entire team here at Zetland.
My mother was a resident of Zetland Court for over six years until her recent death. Her care was exemplary. The staff were always kind and helpful, the food very good. They catered to her specific food requirements including her favourite treats. She was always treated with respect, dignity and thoughtfulness. She suffered from Parkinson's and her condition worsened over time, but the quality of her care never wavered.
Dear Colin, thank you for your kind comments, it was a pleasure to care for your mother, she was an integral part of the home.
What a welcome. Warm, friendly, but professional. Beautiful surroundings, lovely tea cakes and sandwiches, presented beautifully. The resident was well presented and extremely happy the whole afternoon. A lovely experience. What a joy.
Thank you for your positive comments, we are so glad you had an enjoyable time.
Very impressed with the friendliness of the staff from start to finish. Tea was superb and was enjoyed by all. The resident is obviously very happy and spoke in glowing terms about how nice the staff were. They did their best to make it a good day for all. Very impressed with the cleanliness of the building and grounds.
Thank you for your kind words, your positive comments mean a lot to the entire team here at Zetland.
I have known Zetland Court for many years and have assisted in fundraising events within the home. When my twin brother had two falls and was diagnosed with dementia. His wife initially cared for him. Although she found she couldn't cope and through his masonic lodge, was moved as a resident to a care home in Hinehead. He wanted to be near to my wife and me where we grew up so we had my brother transferred to this remarkable and excellent home of Zetland Court. Therefore we see him now every week.
We are so pleased to be able to support your brother. Thank you for your positive comments, they mean a lot to the team.
My mother in law who has now been in Zetland Court for nine months, has settled in well and is extremely pleased with the care and attention she receives and the friendly, caring nature of all the staff. She says that I could not have found a better place for her and I would recommend it to anyone.
On behalf of all the team at Zetland, thank you for your kind review. I am so pleased to hear that your mother in law has settled in and feels at home.
Our mother had three weeks of respite care earlier this year. The house is in a pleasant location, decorated to a high standard throughout. The gardens were well-maintained and offer a lovely aspect from the house. The variety and quality of food was good. All the staff were caring, solicitous and friendly. They paid attention to her clothes and sent on items after she had left. Zetland Court is a high-quality home that deserves serious consideration for respite or permanent residence.
On behalf of all of us at Zetland Court, thank you for your detailed review. Your kind words are a great encouragement for the team. We hope we can be of service in the future.
My ex-wife has been a resident in the Red Admiral unit, which specialises in dementia care, for approximately 5 years. She has been very happy during this time and has become very attached to the wonderful staff who look after her. They really like her and show her great affection. Her individual care package is very detailed and tailored to her general needs, with health and safety being very important due to her recent condition. I am very pleased to recommend Zetland Court.
On behalf of our dedicated team in our Dementia unit, I would like to thank you for your encouraging words and detailed review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 May 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 16 July 2026Please contact the Home to enquire about the latest availability.
News (12) & Events (0)
- 23 Jul 2026
Residents living at RMBI Care Co. Home Zetland Court, in Bournemouth, have recently enjoyed a refreshing trip to the seaside, taking in the sights and sounds of Alum Chine beach...
- 11 Jun 2026
Volunteers at a Bournemouth care home are making a meaningful difference every day, bringing companionship, comfort and joy to residents while strengthening connections within their local community. At RMBI Care...
- 04 Jun 2026
Residents and staff across RMBI Care Co. Homes took part in 'Learning at Work Week' during 18th to 24th May to share and learn new skills. The theme for this...
There are no upcoming events for Zetland Court.
Awards / Recognitions (6)
- 30 Jun 2022Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
- 30 Jun 2021Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
- 28 Feb 2020Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
Accreditations
There are no accreditations posted yet for Zetland Court.
Meet the Team (1)

I lead by example and I’m very passionate about dementia care being centred on the person rather than the environment. I believe any person should be encouraged to lead their care with support.
I have been involved in dementia care for over 30 years. I joined RMBI Care Co. in 2020 as a Dementia Lead, and I continuously seek training and peer support to enhance the lives of those living with dementia.I am an advocate for any person with dementia and extend this to our communities, where I carry out awareness sessions to promote outstanding dementia care.
My saying is a person first, dementia second.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Zetland Court to verify any information. View our terms and conditions. Zetland Court has an Enhanced Service -more info.