






Built in the 1840s, this magnificent house was redesigned and refurbished in the early 1980s. It is situated in its own grounds, a short walk from the beach in a peaceful area of Westbourne, near Bournemouth. The grounds are beautifully landscaped and well maintained, providing pleasant areas to sit and walk with sufficient space for disabled access.
Zetland Court provides residential care and residential dementia support for up to 66...
Care Provided by Zetland Court
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our care fees are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered subject to availability and will depend on an assessment of a person’s care needs.
The price(s) shown are provided by the care home. Contact Zetland Court for full pricing details and T&Cs.
Contact Zetland Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Royal Masonic Benevolent Institution Care Company (RMBI)
- Voluntary / Not for Profit Owned
Person in charge
- Iain Slack (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (60)
- Couples/Companion Rooms (3)
Parking
- Parking on site
Zetland Court Reviews (95)
Zetland Court has a Review Score of 9.7 (9.734) out of 10, based on 15 reviews in the last 2 years.
Over all time Zetland Court has 95 reviews.
Client is well cared for and has her needs attended to as she is bedridden and 100 years old next year. Her care needs are extensive, all of which are met.
My husband is cared for with dignity. The staff are always friendly and cheerful. I know he is absolutely safe.
As a family, we are extremely happy with the care and support my grandfather receives at Zetland Court. The building, beautiful grounds and rooms are immaculate and the food is of restaurant quality. The staff are always wonderfully caring, not only to my grandfather but also to us when we visit. We feel he is very well looked after and genuinely cared for. We would strongly recommend Zetland Court to any family looking for a residential/care home. We can't thank you enough.
The care and service my wife enjoys at Zetland Court has made my life more than tolerable. This and the ratings I haven should say everything.
Without exception, I have found all the staff in all roles to be helpful and professional. Mum is treated with respect and every effort is made to make her feel comfortable and settled. Nothing is too much trouble. Communication is very good if there has been a concern about mums health or wellbeing, someone is always available for as much time as I need to discuss possible remedies. The activities staff provide a great programme and catering excellent.
It has obviously been a big decision as to where my mum should be placed and not having the experience in the selection process it seemed quite daunting similar to choosing a school for your children. However, I'm pleased to say I have no regrets. Instead, due to the excellent care, she receives and the social programme on offer it has come as a relief to find out that it has been an excellent choice.
My Nan has been a resident at Zetland Court for several years with fairly serious dementia. The staff have always been fantastic - and nothing ever seems to be too much trouble for them. The building itself is always clean and well maintained and all of the residents seem to be exceptionally well cared for. I can't recommend highly enough.
The carers I have seen one always polite and treat my grandparents with respect. They happily answer my questions and listen to my feedback. They do their best to meet any requests and are tolerant of residents frustrations. I feel they have got to know my grandparents well.
I have every respect for all members of staff, they are well trained and cheerfully help me with all my needs. There is plenty of entertainment and companionship with other residents. The food is good and they cater for my vegetarian requirements.
My mother-in-law has been in Zetland Court for over two years following a stroke. She is treated with care and dignity. She is no longer talks much but her face lights up when one of the staff come and talk to her.
Could not be kinder - they will come and do anything for you - very elegant surroundings and beautiful garden.
I find all the care first class.
Plenty of activities for the residents.
The overall care for the resident cannot be bettered.
My husband is in the Red Admiral Wing and there are no words which can describe the excellent care which the residents receive. They are treated with respect, understanding and courtesy at all times. Nothing is too much trouble for the staff who are truly dedicated to those in their care. Relatives are always greeted with a smile and a warm welcome. I couldn't wish for a better place for my husband. Thank you all.
My husband has been a resident for seven weeks and has always been treated with respect and patience by all staff. He is a weighty gentleman with very limited mobility, but this is not a problem it seems. We cannot fault anything and thank God that a vacancy occurred at a very difficult time for myself.
I have full confidence that the Red Admiral wing have his best interests at heart, which means a lot to me and my family.
They have welcomed me and my family into the Zetland family with open arms. The care and service provided to my grandad and our family has been wonderful. I couldn't ask for any better care for my grandad. Thank you Zetland.
I have been very happy with the quality of the care, accommodation and the home itself. The carers are very friendly and helpful. The schedule of activities is excellent. My only issue is that the home could use some more staff to help those already there. Otherwise, I would recommend this home wholeheartedly.
My 96-year-old mother has been a resident at Zetland Court for 8 months. She had been extremely happy from day one. The staff are all amazing - they are kind, understanding and are always smiling. Every member of staff know all the 70+ residents' names, whenever they pass them, they greet them with a smile, a hold of the hand or an embrace. The surroundings inside and out are wonderful. There are at least two organised activities each day which they all seem to enjoy. I cannot fault this amazing, warm, caring home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 May 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 16 July 2026Please contact the Home to enquire about the latest availability.
News (12) & Events (0)
- 23 Jul 2026
Residents living at RMBI Care Co. Home Zetland Court, in Bournemouth, have recently enjoyed a refreshing trip to the seaside, taking in the sights and sounds of Alum Chine beach...
- 11 Jun 2026
Volunteers at a Bournemouth care home are making a meaningful difference every day, bringing companionship, comfort and joy to residents while strengthening connections within their local community. At RMBI Care...
- 04 Jun 2026
Residents and staff across RMBI Care Co. Homes took part in 'Learning at Work Week' during 18th to 24th May to share and learn new skills. The theme for this...
There are no upcoming events for Zetland Court.
Awards / Recognitions (6)
- 30 Jun 2022Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
- 30 Jun 2021Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
- 28 Feb 2020Recipient: The Royal Masonic Benevolent Institution Care Company (RMBI)
Accreditations
There are no accreditations posted yet for Zetland Court.
Meet the Team (1)

I lead by example and I’m very passionate about dementia care being centred on the person rather than the environment. I believe any person should be encouraged to lead their care with support.
I have been involved in dementia care for over 30 years. I joined RMBI Care Co. in 2020 as a Dementia Lead, and I continuously seek training and peer support to enhance the lives of those living with dementia.I am an advocate for any person with dementia and extend this to our communities, where I carry out awareness sessions to promote outstanding dementia care.
My saying is a person first, dementia second.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Zetland Court to verify any information. View our terms and conditions. Zetland Court has an Enhanced Service -more info.