Barchester Badgeworth Court Care Home

Church Lane, Badgeworth, Cheltenham GL51 4UL
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9.6 125 Reviews
  • Barchester Badgeworth Court Care Home, Cheltenham
Badgeworth Court offers first-class, person-centred care and support to those seeking nursing, residential and respite care, in addition, expert dementia care for those living on the home's Memory Lane Community.

Badgeworth is incredibly proud to be rated as OUTSTANDING by the CQC. This is a true reflection of the commitment in providing exceptional care to its residents.

They have a proven track record of providing high-quality care that has been demonstrated time and again through testimonials and feedback from residents and loved ones, as well as from multiple awards nominations and wins over the years.

Situated on the outskirts of Cheltenham, Badgeworth Court offers great transport links with fantastic access to the M5 and A417 very close by, yet with a quiet rural location, you really do get the best of both worlds.

A warm and friendly welcome awaits you at Badgeworth Court, so please feel free to visit anytime.
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Care Provided by Barchester Badgeworth Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1390

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Badgeworth Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Rosalynn Forson (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (59)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (57)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Barchester Badgeworth Court Care Home Reviews (125)

9.6

Barchester Badgeworth Court Care Home has a Review Score of 9.6 (9.587) out of 10, based on 32 reviews in the last 2 years.
Over all time Barchester Badgeworth Court Care Home has 125 reviews.

Overall Experience
  • 98
  • 18
  • 4
  • 1
  • 4
Date Published
  • 125
  • 5
  • 16
  • 32
  • 93
Reviewer Connection to Barchester Badgeworth Court Care Home
  • 47
  • 22
  • 9
  • 8
  • 5
  • 5
  • 4
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 125, showing 41-60
Review from Helen S (Daughter of Resident) published on 20 February 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mother stayed in Badgeworth Court for a short respite stay while my father had a holiday and we chose it because of its fantastic facilities and surroundings and friendly staff.
We hoped that if she enjoyed her stay there it might be somewhere she could return to when circumstances required.
Unfortunately,
and I really don't like to criticise, it seemed when she was in there that there were such chronic staff shortages the home should not have been admitting any extra patients for respite care at all.
Badgeworth Court was like the Marie Celeste and finding anyone to talk to about our mother let alone look after her when she needed the toilet was nigh on impossible. Our private carer visited and washed and changed mum herself as no one had done it for several days and she was in the same clothes she had gone in wearing.
My brother visited nearly every day and barely saw a member of staff and security was very lax. Sadly we would not use Badgeworth Court again or recommend it.
Reply from Anna Satora, General Manager at Barchester Badgeworth Court Care Home

Dear Helen,
Thank you for taking the time to add a review. At Barchester we value all feedback and comments made to us so we can continuously improve our service.
Your review rating is lower than we would expect and we are sorry for that. Your mother was very appreciative of the care she received with us, and we are sorry you hadn’t express your concerns when visiting our home. If you would like to discuss your comments in more detail, please feel free to contact me on badgeworth@barchester.com or 01452 715015.

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Review from C F (Resident) published on 31 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel very at home in this nursing home and is wonderful to be able to walk in the fresh air and enjoy days outdoors on the lawn and the trees in the summertime. The staff are helpful and take the time to enjoy free time in the garden in the summertime.
Reply from Anna Satora, General Manager at Barchester Badgeworth Court Care Home

Thank you for your valuable review and fantastic feedback. We are pleased to read that you enjoy our outdoor space. we will continue to provide the best possible quality of service.

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Review from Cora L (Sister of Resident) published on 30 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Badgeworth Court continues to care for my brother to the highest of standards. They always care for him physically so well, he is always clean, and comfortable and his complex needs catered for. On top of this, they nurture him and give him love and friendship. Something that is so important to him.
They go the extra mile, I know that I can relax and feel that he is in the best of hands.
On top of all his good care, they also have a worker that offers activities communally or one to one.
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Review from Audrey B (Resident) assisted by family/friend published on 12 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A varied and interesting programme of events. The trips are appreciated especially the shops and Christmas market visit. I enjoyed that. The staff are thoughtful and helpful. Its been a lovely Christmas period.
Reply from Anna Satora, General Manager at Barchester Badgeworth Court Care Home

Thank you for submitting a review for Badgeworth Court Care Centre. We value the opinion you have given us.

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Review from Brian L (Resident) published on 7 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived here for sixteen months. I chose to live at Barchester Badgeworth Court Care Home after regularly visiting a previous resident and being impressed with her care. My care is excellent and meets my needs.
Reply from Anna Satora, General Manager at Barchester Badgeworth Court Care Home

Thank you for choosing our nursing home and your decision to become a part of Badgeworth Court's family!
We are delighted to read your feedback.

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Review from J W (Daughter of Resident) published on 6 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are extremely happy with dads care at Badgeworth Court Care Home. He has settled very well and all the carers and nurses are wonderful and do a great job. He is now joining in a lot more of the activities and really enjoys them and now made friends.
Reply from Anna Satora, General Manager at Barchester Badgeworth Court Care Home

Thank you for your taking the time to review our service. We do appreciate your positive feedback and ongoing support.

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Review from A S (Daughter of Resident) published on 2 December 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
When we could no longer manage to care for our mother at home, Badgeworth Court Care Home was able to help us at short notice. Although she only lived for another twelve days, she was cared for with kindness and efficiency. The nursing staff and management made us feel welcomed with friendliness. The
food was excellent and visiting relaxed. I would not hesitate to recommend Badgeworth Court.
Reply from Anna Satora, General Manager at Barchester Badgeworth Court Care Home

Thank you for taking a time to submit your review.
It was a real privilege to look after your Mum in her last days.
Thank you for your trust in our service.

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Review from Paul H (Son of Resident) published on 14 November 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
During Covid, we had doubts about mum's hygiene and personal care. We repeatedly asked for her hair to be washed and cut, we signed care plan reviews stating we wanted more information regarding mum's washing and showering but still the information never came (despite a meeting with the current manager).
This year we noticed at family visits that mum was wearing the same outfit and her hair remained unwashed. Her mental health began to suffer, but when she was placed on new medication, the results were mum being happy, engaging, and witty, and wanting to spend as much time outside in the fresh air as possible. No sooner had mums mental health improved significantly, we had a call from the manager to say we must come and choose a new room that day as mum was being moved upstairs to the locked dementia suite. We objected but were told it was happening anyway. We involved Social Services who agreed it was inappropriate, and this gave us time to move her to somewhere where she is thriving.
Reply from Feedback Team, The Feedback Team at Barchester Badgeworth Court Care Home

Thank you for taking the time as a family to leave us another review. We are really sorry your concerns with us have not been resolved following our meetings and formal responses provided. We're also sorry we couldn't offer reassurance and clarity on why we, and the external professionals consulted, felt moving your mother to a new room was in her best interests. We are very pleased to hear that your mum is doing well in her current home, and we wish you and your family all the best. Regards, Barchester Feedback Team.

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Review from James S (Brother-in-law of Resident) published on 9 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having just completed a visit from the USA, I found my family member in the memory care unit to be very well looked after. The care plan developed with the staff was well-implemented and was having a very positive impact: reduced falls, some weight gain, and general contentment. The facility, while
not new, was clean, cheerful and seemed in good repair. The carers provided plenty of help and attention and both the nursing staff and administrators made themselves available to answer our questions. The residents that we saw were all clean and well-dressed. The food was very good and we were even allowed to have a private meal together one day. There were regular activities. The atmosphere was busy but under control and not chaotic. The staff do an excellent job and I left with a strongly positive opinion and gratitude for all they do.
Reply from Anna Satora, General Manager at Barchester Badgeworth Court Care Home

Dear James,
Your feedback is very valuable to us.
Thank you for all your positive words.
Kind regards,
Anna.

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Review from S N (Resident) published on 17 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My birthday party was lovely. It was organised very well. Thank you for my card, it was very nice of you all. It is very nice here and everyone is most caring and pleasant.
Reply from Anna Satora, General Manager at Barchester Badgeworth Court Care Home

Thank you for taking the time to submit this review.
We are very pleased that our service is meeting your expectations.

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Review from Anne H (Daughter of Resident) published on 13 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been living at Badgeworht Court for over four years. My family and I have always been very impressed with the wonderful care she receives. The staff are exemplary and cannot do enough for her. They are all so friendly and caring and go about all their duties with a smile on their faces.
A truly lovely team of people! This standard of care is extremely high, for which, we are extremely grateful.
Reply from Anna Satora, General Manager at Barchester Badgeworth Court Care Home

Dear Anne, thank you very much for your taking the time to leave a review for our home.
It was a pleasure to read your comments and fantastic feedback.
Thank you for a credit of trust whilst choosing our service.

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Review from T R (Son-in-law of Resident) published on 22 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am consistently impressed with the quality of care and the positive attitude of the staff at Badgeworth Court and their willingness to go the extra mile for my mother-in-law. It has made a great difference for both my mother-in-law, who was previously in a less favourable care home, and also for the
family who can now be confident in the standard of care she is receiving.
Reply from Anna Satora, General Manager at Barchester Badgeworth Court Care Home

Dear Tony,
We are thrilled to read that our service meets your expectations. We take great pride in our work, and our sincerest hope is that we help each of our residents accomplish their goals.
Thank you for your feedback.

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Review from C T (Daughter-in-law of Resident) published on 12 September 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The public areas on the ground floor are spectacular, but I feel it is for show. The rooms are ok, and the care is ok. Difficult for hard-of-hearing, elderly, dementia patients to understand various foreign accents. Attention to detail of care sometimes lacking, quality of food/service - only average
to poor. Value for money poor.
Reply from Anna Satora, General Manager at Barchester Badgeworth Court Care Home

Thank you for taking the time to write a review on our home and for the 4-star ratings on our facilities, activities, management and safety/security. All feedback is important to us here at Badgeworth Court, and we do reflect on feedback we are provided to look to improve our resident's and their relative's experience. I am sad to see you feel the quality of our food/service and our attention to detail of care is not of the high standard we strive to deliver; we would really like to discuss this more with you. Please do contact me here at the home, alternatively, pop and see me during your next visit so we can look to see where improvements can be made. Kind Regards.

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Review from R S (Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been here approximately 2 years and there has been a general improvement in all departments, particularly the activities programme.
Reply from Anna Satora, General Manager at Barchester Badgeworth Court Care Home

Dear Ray,
Thank you for taking the time to submit this review. It is our pleasure taking care of you.

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Review from M C (Daughter of Resident) published on 12 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I viewed Badgeworth Court on an open day in April 2022 and felt that when the time came to move Mum into a care home, then it would suit her. Sadly, after an OT assessment, the decision to move her came quicker than we thought. Mum joined the Badgeworth Community 3 weeks ago, initially for respite care.
We are much relieved that she is being cared for with kindness and compassion on a 24-hour basis. Although taking time to settle, which was to be expected, the staff have been so lovely. There have been plenty of activities on a daily basis for her to join in and mix with other people - she had been very lonely at home despite having familiarity around her. Always one for fresh air and getting out for a walk, the staff have been willing to take her outside on the days when I am not there. The activities coordinator works so hard to keep the residents occupied and involved - a big thanks to her from us! Nothing is too much trouble, and everyone is very approachable. Thank you so much!
Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Badgeworth Court Care Home

Thank you so much for taking the time to review your experience with Badgeworth Court. It is so good to see mum settle in so well, and we are so pleased you came along to the open day as these are such a good opportunity to see all that the home has to offer ready for when needed. The team are very committed to providing a variety of activities as well as regular fresh air walks.

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Review from Jeanette S (Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love my room, having a private toilet, this is such a help.
Everyone is kind and helpful, entertainment is excellent, I can then choose from several different interests and meet other residents.
Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Badgeworth Court Care Home

Thank you for your feedback, we are so pleased you are happy with your room and lifestyle. The rooms at Badgeworth are beautiful and it is always lovely when residents personalise them. We aim to provide a varried activities programme so are delighted you are enjoying this.

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Review from H R (Daughter of Resident) published on 27 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are delighted with the care given to my mother, who is 91 years old. She is well looked after, and all the carers/nurses seem so kind and compassionate. It is such a relief to feel she is safe and receiving such attentive care. Lots of activities are laid on each week, and bit by bit, the staff are
managing to encourage mum to join in some activities after a long time of being withdrawn and isolated in her own home and then in a different home for a few months where no activities took place. The Activities Coordinator has been so responsive to Mum's needs and to us as relatives. We are particularly impressed with the proactive communication the home has with us, emailing the Weekly activity sheet, emails about what mum has joined in with, and even photos of her sent to us. They could not have been more helpful in ensuring we know how Mum is and enabling communication with her via Skype calls. On our visits, we are welcomed, made cups of tea, and nothing is too much trouble. Simply, thank you!
Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Badgeworth Court Care Home

Thank you so much for your feedback. it is always so good to hear how our residents' quality of life improves once in Badgeworth Court. The team love to see residents taking part in activities, and we know how important updates are to families.

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Review from Caroline H (Daughter of Resident) published on 20 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Badgeworth Court highly enough. From my initial visit to look at the facilities to the nursing care my mum received, everyone we came into contact with was professional, knowledgeable and extremely helpful. In the short few weeks she stayed there following a stroke, nothing was too
much trouble, and we were all made to feel part of the Badgeworth Court family. When Mum passed away, my sister and I were looked after, and everything was handled, sensitively and with great care, even down to the card everyone signed and sent to me afterwards. Thank you.
Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Badgeworth Court Care Home

Thank you so much for taking the time to review Badgeworth Court. We are so pleased you have had such a positive experience even during a sad time. The team pride ourselves on being there for our families as well as the residents. It was a privilege to care for your mum. I will pass your comments on to the team; it will mean so much to them.

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Review from J W (Son of Resident) published on 20 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very pleased with Badgeworth Court. I have found the management to be excellent and the care to be very good. There have been challenging times over the past two years with Covid, which have been managed very well. The activities are excellent, with the leaders really having enthusiasm. Thank you,
Badgeworth; you have improved the quality of life for my mum.
Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Badgeworth Court Care Home

Thank you very much for taking the time to review Badgeworth Court. Barchester is all about Celebrating Life, so we are so pleased we have been able to play our part in improving the quality of life for your mum. Activities are very important for all our residents, not just group activities, but also the one-to-one time we spend with residents. It is also good to hear that you feel we have effectively managed Covid, challenging times sum it up very well. We are delighted to be back to open door visiting again. I will pass on your feedback to the team, who will very much appreciate your kind words.

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Review from Louise W (Daughter of Resident) published on 20 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
On day one, Badgeworth Court presented as a professional but friendly, happy and amazingly supportive team. Four months later, my opinion has not changed, and what has been an extremely difficult and emotional time for my mother has now resulted in a very positive outcome, thanks to everyone on the
team. They could not have done more for my mother, plus helping her to settle in and make new friends was invaluable.
Reply from Catherine Crawshaw, Customer Relationship Manager at Barchester Badgeworth Court Care Home

Thank you so much for your feedback on your whole experience over the past few months. It can take time for residents to settle, for so many, it is a big change. It is heartwarming once they do and are happy with us. We do everything we can to make it home from home. It is so positive mum has made friends, and the team will be so pleased to hear all your feedback.

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Current Review Score: 9.6 (9.587)

Overview of Review Score

The Review Score of 9.6 (9.587) out of 10 for Barchester Badgeworth Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.587 for Barchester Badgeworth Court Care Home is calculated as follows: ( (248 Excellents x 5) + (109 Goods x 4) + (16 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 378 Ratings = 4.587
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Badgeworth Court Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jul 2022

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (13)

Rosalynn

Rosalynn Forson

Job Title: General Manager Joined: 2020

Hello, my name is Rosalynn, and I am the General Manager here at Badgeworth Court Care Home. Welcome to our website!


I joined the team in 2023 after working as the General Manager at one of our sister homes. I am passionate about supporting the elderly through life enrichment and the provision of individualised care.


I am a strong advocate for the provision of dignity in care at all stages of life. I believe we can all learn something new each day and should always strive for excellence in all we do; to keep improving and evolving.


I am always available to discuss the care and best practice we provide here at Badgeworth so please feel free to visit at any time.

Somi

Somi Clemment

Job Title: Deputy Manager Joined: 2021

Hello, my name is Somi and I am the Deputy Manager at Badgeworth Court. I am passionate about working with the elderly and I am focused on providing the best possible care for them. I am also always happy to listen to and support our families.

Smrita

Smrita Sunuwa

Job Title: Community Manager Joined: 2018

Hello, my name is Smrita, I have been a care assistant at Badgeworth since February 2018. I was promoted to team leader and recently promoted to Community Manager of Selwyn Payne.


I came to the UK with three years of experience as a community healthcare assistant in my country of Nepal. I moved from Nepal in 2010. I really enjoy my job with all of the lovely residents and find the team extremely supportive.

Rinny

Rinny Roy

Job Title: Nurse Joined: 2018

Hello, I am Rinny, started working at Badgeworth Court in 2018 within the De Clare community. I previously worked as a nurse in other care homes for 13 years. I enjoy every part of my job at Badgeworth Court and love being a part of such a caring team. I am married with 2 boys and enjoy singing and painting in my spare time.

Cristeta

Cristeta Jubilado

Job Title: Registered General Nurse Joined: 2018

Hello, my name is Cristeta, and I have been a qualified nurse since 1983 in the Philippines. I came to the UK in 2000, and I have worked in various nursing homes and at Gloucester Royal Hospital. I greatly enjoy working at Badgeworth Court, it is a privilege to care for our residents and give them fulfilling lives.

Preem

Preem Nyika

Job Title: Nurse Joined: 2022

Hello, I am Preem and I started working at Badgeworth Court in 2021, initially as a Care Practitioner, and then as a Registered Nurse. I enjoy every part of my job and love being part of such a caring and family-oriented team.


I am passionate about working with and caring for the elderly, and my focus is on team energy to achieve excellent outcomes.

Faye

Faye Jones

Job Title: Administrator Joined: 2017

Hello, my name is Faye and I am the administrator at Badgeworth Court.  I have worked here since 2017, starting as a hostess on our De Clare community, moving to working on reception.  Badgeworth Court is a home from home and we are all a family, I love chatting with our residents, it is a joy to come to work everyday!

Corinne

Corinne Golding

Job Title: Activities Coordinator Joined: 2022

Hello, I am Corinne, and I am the activities coordinator at Badgeworth Court.  I previously worked in finance and wished to broaden my career. I have a diploma in Performing Arts and Business, and I have a background in the entertainment industry. I am committed to providing a broad range of activities and events with a focus on person-centred care. 


As a team, we are committed to Barchester's Life Enrichment Programme, ensuring we work with mind, body and soul.

Michelle

Michelle Sullivan

Job Title: Admin Assistant Joined: 2020

Hello, I am Michelle and I am part of the administration team, working on reception here at Badgeworth Court. I have worked in Administration for over 12 years. I have always been impressed by Badgeworth Court and had previously visited some members of my congregation from St Andrews Church in Churchdown who have been residents here.

Tracy

Tracy Gregory

Job Title: Head Housekeeper Joined: 2025

Hello! My name is Tracy, and I am the newest member of the housekeeping team. I have recently moved from the New Forest to Strout and decided to continue my career here, at Badgeworth Court, as the Head of Housekeeping.


I have a wealth of experience in hospitality across various settings- from holiday parks to care environments; I truly love working with people and connecting with residents.


In my private time, I love spending time with my children and grandchildren.

Danilo

Danilo Magno

Job Title: Head of Maintenance Joined: 2021

Hi, my name is Dani, and I am the Head ofthe Maintenance department here at Badgeworth Court.
I started my career with Barchester in 2021 as a Maintenance Assistant. In 2023, I was offered the position of Head of Maintenance, which I happily accepted.

Aga

Aga Villarbra

Job Title: Senior Care Assistant Joined: 2017

Hello, I am Aga and I have worked at Badgeworth Court since 2017, but have worked in the care sector for 15 years including a private hospital in the Philippines. I am most proud of my achievements with the 1066 project here at Badgeworth and have completed all levels of my advanced dementia training.


In my spare time, I love playing basketball and you will often find me indulging in my other passion, singing, with the residents.

Ranier

Ranier Ebbah

Job Title: Senior Care Assistant Joined: 2009

Hello, my name is Ranier, but the residents call me Ray. I have worked for Barchester for over 10 years.  I am a team leader in our Norwood community. I enjoy training and learning new skills, I have a level 2 qualification in dementia and end-of-life care. I am a very sociable and friendly person and enjoy making the residents laugh.

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