Grevill House and Ashley Intermediate Care Centre

Staff are very welcoming and caring. It took a little while for them to deal with my husband as he cannot talk after a stroke, but soon with their sense of humour and 6th sense they managed. The room was spacious but intolerably hot this month. Very hard to get a really cold drink- however we cannot fault the dedication and professionalism of all staff. Thank you for making my husband and myself feel at home.

My aunty was taken into Grevill House, suffering from C.O.P.D, during the time she was there all of the staff were faultless, nothing was too much trouble for them. Also they were friendly and helpful towards me, answering any questions I had. All I can say is the staff are brilliant. You hear of bad homes, but this is one of the best. They made a difficult time for me easy, as my aunty was my last relative,

My stay in Ashley House has been a real pleasure and therapy towards my recuperation. The management and staff have been wonderful in nursing and caring for me, beyond the call of duty and have helped me so much on my road to recovery. I cannot praise them enough. The joy having a very pleasant room to myself has been a big part in my recovery also, sheer bliss after sharing a big ward!!

A very friendly and helpful environment, always treated with care and consideration.

An incredible experience of excellent care and service. Amazed by the professionalism of all the staff and the tender care demonstrated during my father's stay before his passing. I was overwhelmed by the warmth and caring that staff showed my father and all our family. I have told friends and family of the wonderful experience and would be happy to share details to anyone who wants to know about Grevill Care Home.

I was given a warm welcome on arrival. I found that nothing was too much trouble and help was given on the spot or arranged for advice and help from another person (eg. doctor, nurse, manager, physiotherapist). I like the idea of the board by the door giving a general summary of 'abilities' and of help to be given. It has been very difficult not being able to use a mobile phone because of the lack of a signal. I have missed being able to contact the outside world. I was impressed with the easy availability of the manager and staff.

Throughout my stay at 'Ashley Intermediate Care Centre' I have received excellent care, love and affection towards my recovery. The staff at all times were helpful and friendly.

Overall the facilities, staff and accommodation are excellent. However , food at times could be a lot better.

I cannot speak too highly of the staff of Grevill House for the care and attention given to my sister.

Both care homes are under the Orders of St John Care Trust which have very high reputations for looking after residents in their care. As my sister is deaf and relies on a hearing aid she stayed in her room; therefore, she was unable to participate in the activities I noticed arranged for the residents.

Quite happy here, even though I am looking forward to going home. Staff are lovely and always very prompt answering the call bell. Treated with dignity.

I would also like to bring to your attention that the unit leader at Ashley ICC is involved and active in all the daily running of the centre. This reflects in the staff being happy, respectful and willing to go out of their way to make sure all individuals are receiving the best while at Ashley.

I find that the manager is not very pleasant he doesn't speak when he sees you. I've never even had a "Hello" from him. Also it would be nice if the visitors could make themselves a hot drink especially when its cold outside.

All very kind to me. Nothing too much trouble. Lovely room, makes you not want to go home.

I received a warm welcome from a member of staff and from then on excellent care and attention from all. The physiotherapist here is excellent, nursing also and help is on hand at all times. From feeling really poorly, with the attention and intake of very good food, within a few days I was anticipating returning home. This is a very good home.

During my short stay I was looked after with care and humour.

After a fall at home I was admitted to hospital and transferred here to convalescence. The experience and care has been good. I should have had better from the NHS after paying for forty odd years for help and care which did not appear after a long time. I think one deserves some care after long service to the educational system of this country.

I was looked after by excellent carers and staff after an operation on my left foot (non weight bearing for 10 weeks) Everyone very kind especially night staff and the hairdresser!

All staff determined to for the right thing as well as possible, all very polite and civil. Day staff could so with two more nurses and night staff with one more. All very kindly and helpful.

My mother was welcomed into Grevill House only 12 days before she died. The care she received was first class throughout her stay. The staff at all levels received and treated mum amazingly well, with great kindness and sensitivity. The home manager was on hand and very helpful, even helping with the transfer from Stroud Hospital. With regards to activities my mother didn't get out of bed for the duration of her stay, so I couldn't comment.

I cannot fault anything in the time that my mother was at Grevill House. The level of care and kindness was excellent and nothing was too much trouble for the staff and managers. They made a stressful time much easier to bear.