Grevill House and Ashley Intermediate Care Centre

279 London Road, Charlton Kings, Cheltenham GL52 6YL
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9.6 118 Reviews
  • Grevill House and Ashley Intermediate Care Centre, Cheltenham
Grevill House and Ashley Intermediate Care Centre in Cheltenham offers nursing, residential, respite and dementia care for up to 65 residents.

Grevill House Care Home has a spacious landscaped garden and a wide range of activities for residents to enjoy including painting and exercise classes.

Trained, attentive staff give residents dignified, respectful high quality care.
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Care Provided by Grevill House and Ashley Intermediate Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1500
  • Self-Funded Residential Dementia Care: £1200 – £1500
  • Self-Funded Nursing Care: £1500 – £1800
  • Self-Funded Nursing Dementia Care: £1500 – £1800
  • RESPITE Self-Funded Residential Care: £1200 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Nursing Care: £1500 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1800
The price(s) shown are provided by the care home. Contact Grevill House and Ashley Intermediate Care Centre for full pricing details and T&Cs.

Contact Grevill House and Ashley Intermediate Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Grevill House and Ashley Intermediate Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Bethany Clark (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors welcome at any time.

Parking

  • Free parking is available outside the home.

Grevill House and Ashley Intermediate Care Centre Reviews (118)

9.6

Grevill House and Ashley Intermediate Care Centre has a Review Score of 9.6 (9.573) out of 10, based on 28 reviews in the last 2 years.
Over all time Grevill House and Ashley Intermediate Care Centre has 118 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Grevill House and Ashley Intermediate Care Centre
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Total of 118, showing 81-100
Review from R M (Respite Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Been lovely and I now feel ready to go home, thanks to the support of very supportive staff.
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Review from Alan J (Son of Resident) published on 16 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
That Grevill House is a special place is apparent immediately on walking through its doors. The atmosphere is friendly and positive, the residents are clearly comfortable and feel at home, and the staff - from caterers and carers through to nurses and management - are committed and kind-hearted. The
end-of-life care my Mum received was truly excellent and I cannot thank Grevill House enough for that.
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Review from A R (Wife of Resident) published on 17 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband spent a short time at Grevill House after being in hospital for nine months with various medical problems.


He was well cared for, with respect by all the staff employed there. The staff were always happy to discuss any concerns you may have with regards to your relative.

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Review from Paul C (Husband of Resident) published on 1 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
An excellent relaxed care home with wonderful management. All staff are kind, thoughtful and helpful.
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Review from Joyce S (Resident) published on 31 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think it's very good, they make meals and if you want anyone in the night you can get hold of someone.
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Review from Jean R (Respite Resident) assisted by family/friend published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay in Grevill House was very good. The manager was very good also, the staff was very kind and helpful. If you asked the staff for help they did it straight away. They were so excellent.
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Review from Reginald W (Resident) published on 16 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This review pertains to Ashley House. In other words a rehabilitation centre and a highly professional organisation.
Everything is organised with that in mind. Helpers are kind but firm, pushing a bit more to get patients fit(ter).
Altogether a splendid facility.
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Review from Rosemary P (Resident) published on 16 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't believe that I had suffered a deep vein thrombosis and after three weeks at two hospitals, I am so grateful to have been transferred to Ashley House.
I have found Ashley House to be a wonderful facility. To have the privacy of a room and an ensuite bathroom provides comfort, peace and calm.
Having
an expert physiotherapist design and support me through an individually adjusted programme to achieve mobility and independence is brilliant.
When I was admitted I was given such a warm welcome, I immediately felt comfortable.
I have found all the staff to be extremely caring.
They are all so cheerful with ready smiles and delightful natures.
It is a bright and positive place to be.
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Review from Roy W (Husband of Resident) published on 1 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursing home is of a high standard of efficient while being pleasant and caring to the residents. My wife was there for three years and I visited daily. The nursing staff always responded quickly to any concern I expressed. The other staff were always pleasant and helpful which made my visits a
pleasurable experience although the accommodation is basic it was adequate and one could add furnishings it one wished.
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Review from Ian R (Husband of Resident) published on 1 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very relaxing, homely, peaceful. Everyone is nice. Staff are very helpful. Anything I ask for they help me with.
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Review from Martin S (Son of Resident) published on 1 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 88-year-old father became a resident of Grevill House in May 2016. As soon as he entered the Care Home the relief and happiness returned to his demeanour and outlook. Whilst the home is well established and in need of some updating, the staff and facilities are outstanding. Never did we see a
staff member without a smile on their face. We were so relieved and assured that father received the finest care. When he passed away in July 2017 his final weeks of intensive care were exemplary.
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Review from Mike E (Partner of Resident) published on 19 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not be bettered.
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Review from Antony M (Resident) published on 19 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Expecting the worst - my previous experience was terrible- this was quite the opposite and a pleasant surprise and a very pleasant experience.
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Review from C H (Partner of Resident) published on 13 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a spell spent in hospital it was deemed my partner required care home nursing. How lucky she was in being accepted by Grevill House. The love and care she received could not, in my opinion, have been bettered. During our many visits, we always received a welcoming reception from management, nurses,
carers and others who contribute to the benefit of residents. May I on behalf of family and friends express our sincere thanks to one and all.
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Review from J F (Wife of Resident) published on 8 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As my husband is in bed mostly - the staff always seem pretty good at coming in regularly to turn him which I'm pleased about. Although my husband is unable to join in things, from what I've seen, the carers seem to go all out to make the most of special occasions eg. Birthdays, Halloween and Remembrance.
The only small complaint, the room could do with a freshen up but this is secondary to care, which is good.
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Review from Michelle M (Relative of Resident) published on 21 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family were greeted with kindness and upmost respect at a very sad time as my husband's brother went there for end of life care, on his passing the staff on duty were fantastic, we are a large family and we were provided with refreshments all day from arriving at 9.30am until we left 10pm ish. Excellent
management and very caring staff who all looked very smart. When he did pass he was treated with upmost dignity, respect and care.
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Review from Susan M (Daughter of Resident) published on 14 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So pleased with the care at Grevill House. Staff are highly skilled, kind and nothing is too much trouble for them who are always warm and welcoming.
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Review from A O (Wife of Resident) published on 9 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very welcoming and caring. It took a little while for them to deal with my husband as he cannot talk after a stroke, but soon with their sense of humour and 6th sense they managed. The room was spacious but intolerably hot this month. Very hard to get a really cold drink- however we cannot
fault the dedication and professionalism of all staff. Thank you for making my husband and myself feel at home.
Reply from Joe Caine, Home Manager, Grevill House at Grevill House and Ashley Intermediate Care CentreThank you for taking the time to send in a review of Grevill House. I am pleased that you were happy with the care and support we provided during his short stay with us. In terms of food and drink, I am sorry that this did not appear to meet your expectations. We do our best to cater for all tastes, taking account of dietary preferences and will always offer an alternative if desired, and it appeared that your husband had a good appetite and ate well. With regard to activities, our dedicated activities coordinator organises a full programme in consultation with residents, getting to know their preferences as they settle into the home over a period of time. I can, however, appreciate that sometimes it is not possible for individuals to take full advantage of this, particularly when with us for a relatively short time.
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Review from Malcolm B (Nephew of Resident) published on 24 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunty was taken into Grevill House, suffering from C.O.P.D, during the time she was there all of the staff were faultless, nothing was too much trouble for them. Also they were friendly and helpful towards me, answering any questions I had. All I can say is the staff are brilliant. You hear of bad
homes, but this is one of the best. They made a difficult time for me easy, as my aunty was my last relative,
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Review from Susan G (Resident) published on 4 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay in Ashley House has been a real pleasure and therapy towards my recuperation. The management and staff have been wonderful in nursing and caring for me, beyond the call of duty and have helped me so much on my road to recovery. I cannot praise them enough. The joy having a very pleasant room
to myself has been a big part in my recovery also, sheer bliss after sharing a big ward!!
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Current Review Score: 9.6 (9.573)

Overview of Review Score

The Review Score of 9.6 (9.573) out of 10 for Grevill House and Ashley Intermediate Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.573 for Grevill House and Ashley Intermediate Care Centre is calculated as follows: ( (229 Excellents x 5) + (67 Goods x 4) + (17 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 323 Ratings = 4.573
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grevill House and Ashley Intermediate Care Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Beth

Beth Clark

Job Title: Home Manager Joined: 2026

Beth has over 17 years of experience in the care sector. She began her career as a Care Assistant and quickly progressed to the role of Care Leader before undertaking further training to become a Registered Nursing Associate, qualifying in 2019. Since then, she has developed expertise in nursing care, dementia care, and discharge-to-assess services.


In 2024, Beth was appointed as Clinical Deputy Manager, a role in which she enjoyed, before progressing to her current position as Home Manager at Grevill House. In this role, she is committed to maintaining the highest standards of care and continually improving practice across the home.


Beth is passionate about engaging with residents and actively participates in a wide range of activities. She believes that fostering a warm, welcoming, and homely environment is essential and takes great satisfaction in seeing residents happy, relaxed, and enjoying their day.


Outside of work, Beth enjoys long walks with her partner and their Golden Retriever, Morty. She is also an avid music listener, with a particular interest in rock and country, and enjoys watching science fiction films.

Apsara

Apsara Thebe

Job Title: Clinical Deputy Manager Joined: 2025

Apsara is a dedicated Registered Nurse who qualified in 2019 and has worked within the care sector since 2015. She brings a broad range of experience across both NHS hospital settings and care homes, providing her with a strong and well-rounded clinical foundation.


She joined Grevill House in November 2025 and quickly demonstrated excellent clinical leadership, professionalism, and a clear commitment to maintaining high standards of care. In recognition of her skills and dedication, Apsara was appointed Clinical Deputy Manager in February 2026. In this role, she supports the Home Manager in delivering effective clinical leadership and overseeing the day-to-day operations of the service.


Apsara is passionate about delivering safe, high-quality, and person-centred care. She is equally committed to supporting and developing staff, ensuring that residents consistently receive compassionate, respectful, and dignified care. Outside of work, she enjoys travelling, listening to music, and cherishing quality time with her family.

Sara

Sara Brozio

Job Title: Activity Coordinator Joined: 2026

Sara has previously worked as a Residential Support Worker with children and young people, a role she held for approximately four years. In January 2026, she transitioned into a position as an Activity Coordinator.


One of the aspects Sara values most about this role is the opportunity to spend meaningful time with residents and contribute positively to their day. Whether through organised activities or simple conversation, she finds it highly rewarding to see residents engaged and smiling.


Outside of work, Sara has a range of interests. A particular passion of hers is working with horses and animals more generally. Sara has been involved with horses since childhood, and her enthusiasm for them has continued to grow over the years. Sara also has a strong appreciation for music.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grevill House and Ashley Intermediate Care Centre to verify any information. View our terms and conditions. Grevill House and Ashley Intermediate Care Centre has an Enhanced Service - more info.