Horsfall House

Windmill Road, Minchinhampton, Stroud GL6 9EY
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9.7 10 Reviews
  • Horsfall House, Stroud
Dr. Chris Booth first had the idea to build a centre for the elderly in Minchinhampton in the early 80’s. Horsfall House is a Registered Charity and is represented by a group of volunteer Trustees, by the community of Minchinhampton. They are supported by their Patron HRH The Princess Royal and their charitable status allows them to offer affordable care to both social services and privately funded clients.

Today, they boast a 44 bed Nursing Home, as well as a vibrant Day Centre and Home Care provision. Horsfall House is a unique and wonderful centre set in the beautiful Cotswold village of Minchinhampton. They receive residents and family with a warm smile, and open arms.

They deliver outstanding care to those who require general nursing needs and those living with dementia and memory problems, as well as offering Palliative Care, Respite and Short Breaks. Every area of the home has been designed and built with residents and visitors in mind; with the aim of making the transition into care as easy and stress free as possible.

Through the Day Centre and Home Care facility they offer a number of services for those still living at home, including a unique Meals on Wheels service in Minchinhampton.
All of their care is administered by highly trained staff. Furthermore, an ongoing commitment to training and personal development is an important aspect of Horsfall House.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1649 – £1649
  • Self-Funded Residential Dementia Care: £1829 – £1829
  • Self-Funded Nursing Care: £1649 – £1649
  • Self-Funded Nursing Dementia Care: £1829 – £1829
  • RESPITE Self-Funded Residential Care: £1813 – £1813
  • RESPITE Self-Funded Residential Dementia Care: £2012 – £2012
  • RESPITE Self-Funded Nursing Care: £1813 – £1813
  • RESPITE Self-Funded Nursing Dementia Care: £2012 – £2012

All nursing home care is included with exception of hairdressing, chiropody, dental care and opticians. We do accept Social Services and self-funded residents. At Horsfall House we can provide free respite care partnered with The Stroud Hospitals League of Friends. Eligibility is not based on means, but upon clinical need and being registered with one of the 11 local GP practices covering the Stroud area.

These prices are only a guideline, please contact Horsfall House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Minchinhampton Centre for the Elderly Ltd

Person in charge

  • Nicola Priest (Operations Director)

Local Authority / Social Services

Admission Criteria

  • New residents must live in catchment area, although applications from outside will be considered
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1994
  • Last Refurbishment: 2013
  • Number of floors: 2

Room Information

  • Single Rooms (44)

Visiting

  • No restrictions. Pets also welcome.

Parking

  • Two free, large car parks.

Horsfall House Reviews (10)

9.7

Horsfall House has a Review Score of 9.7 (9.740) out of 10, based on 9 reviews in the last 2 years.
Over all time Horsfall House has 10 reviews.

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Review from Ruth N (Niece of Resident) published on 11 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle and aunt moved to Horsfall House recently. I cannot speak highly enough of the care they have received. The staff are all absolutely lovely, kind, gentle and helpful. My aunt has now died there, her end of life care was superb, I was so impressed with the way she was looked after. They have
continued to care for my uncle and have really helped him in his bereavement. Nothing is too much trouble and the wonderful attitude of everyone working at Horsfall is a pleasure to see.
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Review from Nicholas C (Son of Resident) published on 22 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment Mum was welcomed to Horsfall House we have been impressed how the whole team has dedicated themselves to her care and well-being. They appreciate everyone as individuals having their care to meet that person's needs. We see that not for our mum but for everyone else here too. Mum said
it best and all when she said "I'm surrounded by kindness here".
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Review from Betty B (Day Care) published on 3 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well-organised, very friendly and patient with us all and very caring. Compliments to the chef.
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Review from C T (Wife of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Horsfall House has excelled themselves with regard to looking after my husband. All the staff are extremely understanding and caring in regard to his needs. I would recommend them to anyone looking for daycare, respite, or full nursing care.
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Review from T G (Friend of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Horsfall is a lovely and friendly residential home the staff are very caring and attentive to their residents. The space inside is excellent as well as grounds outside are very well maintained. The gardens are beautiful for the residents too.
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Review from Liz R (Wife of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been cared for superbly for two and a half years now, following a massive stroke. The nurses pay great attention to his many needs, liaising with doctors and the hospital. The carers are attentive (and affectionate I think) both with him and me. I receive great support from all staff
when times are difficult from management to cleaners! The premises are cheerful, welcoming and kept very clean, a wonderful home for my husband and all the care he receives.
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Review from Sarah P (Daughter of Resident) published on 9 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care staff at Horsfall House are very kind, attentive and supportive. Residents are treated with dignity and respect. When call bells are rung, they are dealt with straight away. Some homes I have visited have bells ringing almost continuously, which is very annoying and frustrating for the residents.
When I have raised queries with management, they have been responded to very quickly. My mum feels able to question staff if she is dissatisfied, and has had a sympathetic response. When she complained about food being too salty, the chef went to see her to listen to her complaint.
Horsfall is always clean and does not have a distinctive aroma. Hygiene standards are good.
The receptionists are always welcoming and take a genuine interest in the residents and their families. Management staff know the residents and are available for a chat. Activities could be organised better. Mum is still very able mentally and she would like more challenging activities.
I highly recommend Horsfall House.
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Review from Frederick S (Husband of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in this unit for more than 2 years.
She has always been treated with respect and dignity.
The caring staff are very good at their various tasks; talking with the residents, feeding the less able, etc.
I am most fortunate to have my wife at Horsfall House.
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Review from Ruth G (Resident) published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are really caring. Food is very good. Love doing flower arranging and arts and crafts.
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Review from Vesper W (Daughter of Resident) published on 3 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a regular at the day centre and the care and support she got were flawless. A team of compassionate and knowledgeable carers who gave her her self-confidence back and something to look forward to every day. She met others, laughed lots and even ate well, a huge problem for her at home.
I can't thank them enough for being there for both of us.
Reply from Dee Wiggett, PR, Marketing and Fund Raising Support Officer at Horsfall House

We are very proud of our team in the Day Centre and thank you for your welcomed comments.

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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Horsfall House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Horsfall House is calculated as follows: ( (92 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 106 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Horsfall House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jan 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Nicola

Nicola Priest

Job Title: Operations Director Joined: 2019

Nicola is our Operations Director. Nicola started her care career whilst her family were growing up. Nicola worked at Gloucester Royal Hospital for 12 years in the renal ward following some care home experience. Nicola worked her way through NVQ training and won a sponsorship to complete her nurse's training. Nicola returned to the hospital and worked her way up to a ward sister.


Following on from 12 years’ experience within care homes in Gloucestershire in posts as Deputy Managers and Home Managers, Nicola joined Horsfall House in November 2019. Nicola says she is fortunate to have joined a team of dedicated staff and to support General Manager in day-to-day business and able to use her nursing knowledge to support and work with the staff and residents.


When not at work Nicola enjoys being a grandparent and spending time with her 3 daughters. Nicola also likes to bake, do craft activities, do theatre, garden and travel to Malta.

Trudy

Trudy Wells

Job Title: Home Care Manager Joined: 2022

Trudy Wells Joined Horsfall Home Care in July 2022. She believes in enabling people to remain at home, in familiar surroundings as long as they are able to and want to do so. Trudy has varied experience working for Local Authority Adult Social Care and local charities over the past 30 years. She has undertaken the Registered Manager role (CQC) in all of these organisations. Trudy enjoys working for registered charities and believes that the mix of care resources offered by Horsfall House complement each other perfectly and offer a natural opportunity to work together in the interest of people receiving care. She has a Diploma in the Management of Care Services and a Dementia Leader qualification.


Trudy has lived locally so knows the area covered by Horsfall House well. She enjoys being active in her spare time by running and cycling either alone or with the clubs that she belongs to. She particularly enjoys the challenge of conquering the Stroud Valley hills on her road bike.

Emma

Emma Haste

Job Title: Day Centre Manager Joined: 2003

Emma has worked in the Day Centre at Horsfall House since 2003 after the birth of her daughter. Emma first started as a Care Assistant to provide physical and stimulating activities and support individuals with their personal care needs. She progressed over the years to build on her career within the Unit eventually becoming the Day Centre Manager in September 2019.


Emma has gained Qualifications within Horsfall House in Health and Social Care levels 2 and 3, ILM Team Leader level 2, VRQ level 2 in Health and Safety and Infection Control and she is also the infection control link for her unit.


Emma has an exceptional team of Carers, Drivers and volunteers who are supportive, hardworking and committed to ensuring individuals are cared for in a friendly and safe environment. Emma refers to the Day Centre as a “Nest” where we keep clients safe and happy.

Frequently Asked Questions about Horsfall House

What types of Care is Horsfall House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Horsfall House have?

There are 44 Single Rooms.

What are the Facilities & Services at Horsfall House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Horsfall House to the centre of Stroud?

3.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Horsfall House to verify any information. View our terms and conditions. Horsfall House has an Enhanced Service - more info.