Barchester Moreton Hill Care Centre, Stonehouse, Gloucestershire
Barchester Moreton Hill Care Centre, Stonehouse, Gloucestershire
Barchester Moreton Hill Care Centre, Stonehouse, Gloucestershire

Overlooking stunning views of the Cotswold countryside, Moreton Hill Care Centre has been completely restored to become one of the finest care homes in the area. Moreton Hill provides first-class 24 hour residential and general nursing care as well as expert care for those living with a dementia in a Memory Lane Community.

In addition to an incredibly homely environment, Moreton Hill Care Centre boasts a team of highly-qualified and attentive staff who really focus on the individual needs of residents, many of whom have been with the home for a number of years.

Whether you are looking for nursing expertise or a safe environment coupled with an extensive programme of social activities, Moreton Hill promises to exceed all your expectations.

Visitors welcome any time - a warm welcome always awaits you.

Group: Barchester Healthcare Ltd

Person in charge: Grada Jones (General Manager)

Local Authority / Social Services: Gloucestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 67 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Full needs assessment carried out prior to admission. Ages 18+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 67

Rooms with ensuite WC: 55

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visitors welcome at any time

Parking:

Ample parking on site to front and rear

Latest Care Quality Commission* Report on Barchester Moreton Hill Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

4 Bed Vacancies

posted 03 Oct 2017

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

9.1 Barchester Moreton Hill Care Centre has a Review Score of 9.1 (9.057)

The Review Score of 9.1 (maximum of 10) for Barchester Moreton Hill Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Barchester Moreton Hill Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.609 for Barchester Moreton Hill Care Centre is calculated as follows: ( (45 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 69 Ratings = 4.609

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.448 Points relating to the number of positive Reviews for Barchester Moreton Hill Care Centre is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.4 positive Reviews (67 registered maximum number of service users ÷ 5). 6 Reviews ÷ 13.4 Target = 0.448

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Moreton Hill Care Centre?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Moreton Hill Care Centre

  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • Resident / Service User
    1

The staff at Moreton Hill showed a great deal of compassion and kindness when looking after my father, during a complex and difficult set of circumstances. The Manager really went out her way to do all that she could for us. The location and garden areas are so beautiful, it really does help to enhance any stay here. In addition to this, the nursing care he received was of a very high standard. Thanks to all who showed their care and attention.

How likely would you be to recommend Barchester Moreton Hill Care Centre? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff always pleasant and positive. Always patient and encouraging. Activities advertised but not really seen any in action. Maybe more familiar music being played in a lounge would liven things up.

How likely would you be to recommend Barchester Moreton Hill Care Centre? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

I am a resident. The activities are wonderful, I went to Weston-Super-Mare today for one of our trips. It is very good inside and outside. The care is excellent and they look after me very well. My room is very tidy and comfortable with wonderful views. I love watching other people. The whole place is very elegant and the chef always meets expectations. I love that the staff will always find time to take me out so I can enjoy the beautiful view around Morton Hill. They wish their windows regularly.

How likely would you be to recommend Barchester Moreton Hill Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My friend is extremely happy living here. She speaks highly of the care and kindness of the staff. She enjoys the meals prepared she tells me, by the chef. She enjoys the one-to-one time that individual members of staff spend with her on her hobby.

How likely would you be to recommend Barchester Moreton Hill Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

This was our 96 year old dad's 1st experience of respite - so we visited many care homes to get it right 1st time - and we most certainly did. Initially, we were struck with the views and old-world atmosphere; so we knew dad would settle, opposed to the modern clinical feel of many others.
Immediately we saw how well the staff interact with both the residents and each other. This was much to our surprise, as dad was reluctant to leave his bungalow whilst a new bathroom was fitted,
He absolutely loved his 4 week stay and was sad to say goodbye. He is used to continual company at home and thus enjoyed meeting new friends and participating in the different activities and eating home cooking.
The staff were amazing, tailoring to his specific needs and encouraged him with kindness and humour, even though he is a very strong character and independent. He quickly viewed them as good friends.
He lost one arm in the war and for the last 6 years has progressively suffered from Alzheimers.
We have no qualms now about any future visits and highly recommend Moreton Hill.

How likely would you be to recommend Barchester Moreton Hill Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

In April 2016 my mother needed assisted living after having a fall where she broke her hip and recently being diagnosed with liver cancer. We chose Moreton Hill - after doing our own research - as it came out on top on all points of care we needed for her.

From day 1 she was treated with dignity as well as friendliness from all ranks of staff. She loved them and this helped her settle in. Visitors to her were welcomed and it became more of a 'large family' than separate units. Visiting mum almost every day of the 8 months, my husband and I soon developed rapport with the staff and any problems with mum's care were soon sorted.

Moreton Hill has 'soul' and this only comes from the staff. Visitors are offered cups of tea and biscuits/cake which they appreciate. When mum passed away on Christmas Eve, we were treated with dignity and affection - yes, affection. The staff were sad at mum's passing but pleased to have helped.

How likely would you be to recommend Barchester Moreton Hill Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

September 2010

Job Vacancies

Staff Profiles

Ann

Ann Carter

Job Title: General Manager

Description:

Welcome to the beautiful setting of Moreton Hill! I'm Ann and I am lucky enough to be the general manager of this wonderful home in the Cotswolds.

I am a Registered Nurse and have managed Care Homes for many of my 40 years in the Healthcare industry. I bring with me a passion for delivering first class care and now I have first class surroundings too!

The team here are exceptional and I am already very proud to be able to lead them and to motivate them to provide the best possible care for our residents. I have an open door policy and encourage staff, residents and family members alike to drop by for a chat at any time.

I have three grown up children who I am very proud of and outside of work, my time is taken up these days by 4 wonderful grand children!

Please enjoy reading a little about Moreton Hill but don't spend too much time browsing - why not just drop by for a coffee instead?

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Moreton Hill Care Centre