Barchester Moreton Hill Care Centre

Standish, Stonehouse GL10 3BZ
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9.8 119 Reviews
  • Barchester Moreton Hill Care Centre, Stonehouse
Overlooking stunning views of the Cotswold countryside, Moreton Hill Care Centre has been completely restored to become one of the finest care homes in the area. Moreton Hill provides first-class 24 hour residential and general nursing care as well as expert care for those living with a dementia in a Memory Lane Community.

In addition to an incredibly homely environment, Moreton Hill Care Centre boasts a team of highly-qualified and attentive staff who really focus on the individual needs of residents, many of whom have been with the home for a number of years.

Whether you are looking for nursing expertise or a safe environment coupled with an extensive programme of social activities, Moreton Hill promises to exceed all your expectations.

Visitors welcome any time - a warm welcome always awaits you.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Moreton Hill Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Portia Kanati (General Manager)

Local Authority / Social Services

Admission Criteria

  • Full needs assessment carried out prior to admission
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 4

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (34)

Visiting

  • Visitors welcome at any time

Parking

  • Ample parking on site to front and rear

Barchester Moreton Hill Care Centre Reviews (119)

Total of 119, showing 1-20
9.8

Barchester Moreton Hill Care Centre has a Review Score of 9.8 (9.823) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Moreton Hill Care Centre has 119 reviews.

Overall Experience

  • 90
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Date Published

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Review from Sue S (Daughter of Resident) published on 3 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moreton Hill is a beautiful old building which has been lovingly restored and the views are awesome. Mum now needs 24-hour care and we couldn't wish for a better place for her to be. Every member of staff smiles and acknowledges us and the kindness they all show to mum is wonderful. She is confused
but the carers spend time explaining what they are doing and are so gentle with her. Her meals are superb and plentiful. Mum has not socialised for a while and is being encouraged to join in activities which are varied by more kind members of the team. The maintenance team are always ready with a smile as are the domestic staff.
Management is superb; we have had everything explained to us in great detail and the team keeps in touch with us by phone or when we visit.
I cannot praise this Care Home highly enough.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Moreton Hill Care Centre

Hi Sue,thank you very much for your detailed and very kind review. Our team works tirelessly to ensure all our residents are well looked after and enjoy the stay in their new home.If there's anything we can help you, or your mum, in the future, please do not hesitate to speak to one of our staff members.Best regards,Moreton Hill Team

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Review from Leanne M (Daughter of Resident) published on 17 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moreton Hill is an absolutely wonderful care home and the best choice for our mum's dementia care. Right from the deputy manager, the nurses/carers, caterers, domestic, office staff and hairdresser I cannot think of a better team. Everyone is so friendly and welcoming and nothing is too much trouble.
The food is brilliant and there are plenty of activities throughout the day for my mum to take part in. I especially love the reception area because I know I can enjoy refreshments and of course the fabulous cakes on offer. Well done to all the staff.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Moreton Hill Care Centre

Dear Leanne,Thank you for your kind words. Our team works very hard to keep the residents of Moreton Hill happy and content. We are very grateful for your trust and it's our pleasure to care for your loved one.Kind regards from all of us at Moreton Hill.

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Review from Julie M (Daughter of Resident) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Moreton Hill are wonderful they go above and beyond what is required. My father was treated with love, care & respect. In his confusion he thought he was staying in an expensive hotel! I would recommend this care facility to anyone looking for a place for a loved one.

Reply from Anna Przybylska, Customer Relationship Manager at Barchester Moreton Hill Care Centre

Dear Julie,Thank you very much for your kind review. We are very happy to hear your father's stay was a pleasant one. Our staff works tirelessly to make sure our home is a perfect match for all our residents.Best regards from all Moreton Hill Team.

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Review from Christine S (Respite Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel much better than when I came in. Everyone is very kind and they treat all of the residents with respect.
Most of the food was good. There was plenty of it too.

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Review from G W (Daughter of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From first meeting with the manager (for mum to be a respite user), nothing has been too much - even severe food allergies have been catered for. All staff are caring, nothing is too much for them helping mum to settle in.

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Review from W D (Daughter of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was at Moreton Hill for a short time during the last few weeks of his life. The staff treated him with the utmost dignity and respect at all times. They were also kind and caring towards us, his family, during this difficult time. I would highly recommend it.

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Review from K B (Daughter of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moreton Hill Care Home have welcomed my mother extremely well. The staff are always encouraging and caring. They always are so helpful and cheerful. The food is to a very high standard and their attention to detail with potential allergy awareness has been super. The number of activities are amazing
- especially over the Christmas period. It is a wonderful Care Home.

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Review from J F (Friend of Resident) published on 6 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit this care home regularly and it's amazing. The care team are very attentive. The patients are very relaxed and happy. It's clean and I would highly recommend this care home to anyone. The menu smells and looks great although I've never tried it. Fresh cakes made daily by the chef.

Reply from Roxana Davis, Senior General Manager at Barchester Moreton Hill Care Centre

Thank you for your kind words and support. Each positive feedback support our team in continuing delivering the best care for our residents.

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Review from Gerard H (Son of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't have been happier. Spotlessly clean, good range of food, brilliantly efficient with Dad's routine, lovely building. Most important thing was the culture of the team in the home. Every single person was attentive, took time, smiley, caring, thoughtful, interested in what they need to achieve,
hard-working and pleasant. Far exceeded our expectations.

Reply from Roxana Davis, Senior General Manager at Barchester Moreton Hill Care Centre

Positive feedback is crucial as it reinforces our commitment to high standards. It helps us understand what we are doing well and where we can improve further. Thank you.

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Review from I L (Son of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you for the excellent care and kindness shown to mum during her time at Barchester Morton Hill Care Centre (18 months). The compassion in her last few days was exemplary and we are so grateful to everyone who supported not only mum but us also. Thank you so much!

Reply from Roxana Davis, Senior General Manager at Barchester Moreton Hill Care Centre

Your feedback is invaluable in helping us refine our services. If you have any specific suggestions or additional thoughts, please feel free to share them. We are committed to continuous improvement and ensuring our residents receive the best care possible.

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Review from J M (Daughter of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Barchester Moreton Hill Care Centre team do an incredible job to make the care centre feel like a home from home. Every single member of the team has a smile for everyone - residents and family. They encourage the residents to enjoy themselves by participating in the fantastic selection of activities.
Their knowledge and skills dealing with dementia patients ensures difficult situations are quickly resolved. Mum is safe and happy at Moreton Hill.

Reply from Roxana Davis, Senior General Manager at Barchester Moreton Hill Care Centre

Your feedback is invaluable in helping us refine our services. If you have any specific suggestions or additional thoughts, please feel free to share them. We are committed to continuous improvement and ensuring our residents receive the best care possible.

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Review from Annette S (Daughter of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express how caring and compassionate we found the staff to be at Barchester Moreton Hill Care Centre who looked after our stepfather in his last few weeks. Special thanks to a member of staff, in particular, the care practitioner and senior nurse who showed exceptional care and kindness - nothing
was too much trouble and they went out of their way to make sure he was comfortable. We appreciated the support and kindness they gave to us also at a very difficult time. Thank you from all the family.

Reply from Roxana Davis, Senior General Manager at Barchester Moreton Hill Care Centre

Your feedback is invaluable in helping us refine our services. If you have any specific suggestions or additional thoughts, please feel free to share them. We are committed to continuous improvement and ensuring our residents receive the best care possible.

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Review from Vicky N (Daughter of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Barchester Moreton Hill Care Centre in the last two months of her life. The nursing care she received was of a high quality. She was treated with kindness and compassion and her dignity was respected. The nurse in charge of her care communicated with me very well. Mum had many
visitors during her time in Moreton Hill and they were all made to feel welcome. Her visitors had opportunities to exchange information with care staff to inform Mum's care. The manager of the home built a positive relationship with me and all business matters were dealt with efficiently, including a prompt refund of the deposit after Mum had passed away.

Reply from Roxana Davis, Senior General Manager at Barchester Moreton Hill Care Centre

Your feedback is invaluable in helping us refine our services. If you have any specific suggestions or additional thoughts, please feel free to share them. We are committed to continuous improvement and ensuring our residents receive the best care possible.

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Review from Mary C (Daughter of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First and foremost, my mother was happy at Moreton Hill. She enjoyed a social life within the home, and to her, it was home from very early on. She was given care and consideration as a resident during her three years with you. For us, knowing she was cared for so well, very safe and happy and that
her dementia care needs were fully understood, made an enormous difference to our lives. We were always kept well informed of my mother's condition and were aware of appointments, outings and activities that she was involved in. We would definitely recommend Moreton Hill to others when seeking to place a loved one in a care home.

Reply from Roxana Davis, Senior General Manager at Barchester Moreton Hill Care Centre

Thank you for your kind words; we always aim to improve and update our knowledge and resources.

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Review from J H (Daughter of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so helpful and friendly. My father very much appreciates all the care he has received so far and the staff are wonderful. He is very much enjoying the food.

Reply from Roxana Davis, SGM at Barchester Moreton Hill Care Centre

We are very moved by your kind words and feedback offered to our team.

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Review from Michael H (Respite Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderfully situated care centre with really caring, cheerful, friendly staff. U am unable to fault any of the excellent care and support I received. The catering was outstanding. Barchester Moreton Hill Care Centre must be at the forefront of care homes as I doubt could reach the high standards here.
An efficiently run centre with outstanding staff who were a tonic in themselves. I consider myself to have been treated and looked after here.

Reply from Roxana Davis, SGM at Barchester Moreton Hill Care Centre

Dear Michael, it was such a pleasure to have you with us during your recovery time. Please visit anytime.

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Review from Margaret H (Daughter-in-law of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Father-in-law came here to convalesce after a fall. Barchester Moreton Hill Care Centre has been superb from beginning to end - excellent carers who respond quickly to the buzzer, beautiful surroundings and delicious food with a wide range to cater for every taste. We are extremely grateful.
The 'open
door' policy meant we could visit any time and we always felt welcome.

Reply from Roxana Davis, SGM at Barchester Moreton Hill Care Centre

Dear Margaret, thank you for your beautiful feedback and kind words. we always strive to get the best for our residents, families, friends and staff.

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Review from C G (Daughter of Resident) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moreton Hill is a very welcoming and happy care home. It is set in a lovely location with stunning views all around. All the staff have a smile and take time to interact with the residents and their families alike and nothing seems to be too much trouble. The rooms are tastefully decorated and comfortable
as are the communal spaces. Mum really liked the varied activities which included trips out and always looked forward to the three-course lunch in the dining room. Sadly, Mum was only at Moreton Hill for 6 months, but those 6 months were full of kindness, love and laughter.

Reply from Roxana Davis, SGM at Barchester Moreton Hill Care Centre

The team and I are deeply missing Mum - one of our resident ambassadors. We are very grateful for all your support and kind words.

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Review from S M (Daughter of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad came to Moreton Hill for a few weeks respite and, despite my worries, settled in immediately. We left him smiling, laughing and eating cake! Sadly, we didn't realise his Alzheimer's had made another progression and he deteriorated quickly. The staff were amazing looking after Dad in his final days.
They showed kindness, compassion and understanding not only to him but myself. I was able to stay with Dad for the last five days of his life and the support I received was exceptional. The home has such a family feel. All staff treat the residents with respect and I cannot recommend it highly enough.

Reply from Roxana Davis, SGM at Barchester Moreton Hill Care Centre

We are always aiming to provide the best standard of care and we are ever so grateful when the hard work is recognised. Thank you very much.

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Review from R R (Nephew of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our aunt needed respite and the home has done everything to help us and take the stress away from the situation. Expected was only 4 weeks, but this turned into 6 weeks. This was no problem. All staff helped brilliantly. Thank you to all involved.

Reply from Roxana Davis, Senior GM at Barchester Moreton Hill Care Centre

We are so pleased that we were able to support your aunt and your family. Thank you for your trust.

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Current Review Score: 9.8 (9.823)

Overview of Review Score

The Review Score of 9.8 (9.823) out of 10 for Barchester Moreton Hill Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.823 for Barchester Moreton Hill Care Centre is calculated as follows: ( (236 Excellents x 5) + (44 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 283 Ratings = 4.823

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Moreton Hill Care Centre is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (15)

Meet the Team (12)

Portia

Portia Kanati

Job Title: Deputy Manager

Joined: 2021

I am an adult general nurse and was recently promoted to Deputy Manager following on from my position as Clinical Lead at Moreton Hill. I have worked in hospitals and other hospital settings, but since I started at Moreton Hill, I feel that here is the place I will use all my knowledge to support the residents and the team.

Roger

Roger

Job Title: Resident Ambassadors

Joined: 2021

Moreton Hill is delighted to have Roger as one of our Resident Ambassadors.


Roger joined us in 2021. He is very caring and kind in welcoming new residents. Originally from the North of England, Yorkshire, Roger loves a good chat!

Moira

Moira

Job Title: Resident Ambassador

Joined: 2009

Moira has lived at Moreton Hill since 2009. She remains involved in all Open days and advocates for the other residents. As a previous teacher, her passion was poetry, and she holds her Poetry club once a month.

Anne

Anne

Job Title: Resident Ambassador

Joined: 2023

Anne joined our team of Ambassadors after being elected by her fellow residents to represent them in day-to-day activities.

Stuart

Stuart Shute

Job Title: Head Chef

Joined: 2021

Hello, I am Stuart and I joined Moreton Hill in 2021 as Head Chef. I have enjoyed spending time enhancing the food and beverage offering, and working with residents to create new menus. I am always happy to cater for individual needs and tastes. I also enjoy working with the activities team to plan the catering for events.  There is always a warm welcome in our cafe with a range of drinks and different homemade cakes daily.

Michelle

Michelle Fraser

Job Title: Clinical Lead

Hello, I am Michelle came to the UK in 2005 from Guyana which is the only English-speaking country in South America. I qualified as a nurse in 1986 and have worked solely in the care environment working with residents with dementia and nursing needs. I really enjoy working with the team here at Moreton Hill.

Charmaine

Charmaine Perrett

Job Title: Care Practitioner

Joined: 2021

I am a Care Practitioner and started with Barchester in October 2021. Working with Elderly residents is one of the most rewarding jobs I could ever want. I am supported to pursue a career and develop to enrich our resident's quality of care and lifestyle.

Helen

Helen Tennant

Job Title: Head Of Housekeeping

Joined: 2005

Hi, I am Helen and I started at Moreton Hill in May 2005 as a Healthcare Assistant before being promoted to a Senior care assistant and eventually, in 2023, as a Head of Housekeeping.


I gained extensive experience in maintaining cleanliness, safety, and comfort in our home. I'm committed to providing a clean and hygienic environment that enhances the well-being of residents and staff.

Sue

Sue Stevens

Job Title: Housekeeping

Joined: 2013

Hello, I am Sue and I have worked at Moreton Hill since January 2013. Along with my team, we are responsible for maintaining high standards of cleanliness around the home and in-house laundry. I love chatting with the residents as I go around the home.

Alison

Alison Crisp

Job Title: Administrator

Joined: 2025

Hello, my name is Alison, and I have been working at Moreton Hill since April 2025. I have over 15 years of experience working in health care; I used to work at the neurological unit and at the hospice. It's lovely to work alongside the clinical team and also to interact with residents and their families, as well as my colleagues from other Barchester homes. I look forward to many years ahead in Moreton Hill.

Ellen

Ellen Timbrell

Job Title: Care Assistant

Joined: 2025

Hi, my name is Ellen.


I began working in care over 30 years ago. My first job was in another Barchester home, but I eventually joined Moreton Hill in April 2025.


In my private time, I love spending time with my children and grandchildren. I enjoy travelling, walking, the cinema and musicals.

Lukasz

Lukasz Kopec

Job Title: Kitchen Assistant

Joined: 2024

Hello,
My name is Lukasz, and I am a part of the kitchen team here at Moreton Hill. I work as a Kitchen Assistant and, although I can be very busy, I really enjoy my job. I like seeing residents enjoy meals I helped prepare.

Frequently Asked Questions about Barchester Moreton Hill Care Centre

What types of Care is Barchester Moreton Hill Care Centre registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Moreton Hill Care Centre have?

There are 67 Single Rooms.

What are the Facilities & Services at Barchester Moreton Hill Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Moreton Hill Care Centre to the centre of Stonehouse?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Moreton Hill Care Centre to verify any information. View our terms and conditions. Barchester Moreton Hill Care Centre has an Enhanced Service - more info.