Barchester Moreton Hill Care Centre

Standish, Stonehouse GL10 3BZ
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9.8 119 Reviews
  • Barchester Moreton Hill Care Centre, Stonehouse
Overlooking stunning views of the Cotswold countryside, Moreton Hill Care Centre has been completely restored to become one of the finest care homes in the area. Moreton Hill provides first-class 24 hour residential and general nursing care as well as expert care for those living with a dementia in a Memory Lane Community.

In addition to an incredibly homely environment, Moreton Hill Care Centre boasts a team of highly-qualified and attentive staff who really focus on the individual needs of residents, many of whom have been with the home for a number of years.

Whether you are looking for nursing expertise or a safe environment coupled with an extensive programme of social activities, Moreton Hill promises to exceed all your expectations.

Visitors welcome any time - a warm welcome always awaits you.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Moreton Hill Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Portia Kanati (General Manager)

Local Authority / Social Services

Admission Criteria

  • Full needs assessment carried out prior to admission
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 4

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (34)

Visiting

  • Visitors welcome at any time

Parking

  • Ample parking on site to front and rear

Barchester Moreton Hill Care Centre Reviews (119)

Total of 119, showing 61-80
9.8

Barchester Moreton Hill Care Centre has a Review Score of 9.8 (9.823) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Moreton Hill Care Centre has 119 reviews.

Overall Experience

  • 90
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Date Published

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Review from Christopher T (Nephew of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our Aunt was at Moreton Hill Care Centre for only a few weeks. During that time all staff did everything they could to make a difficult move for an elderly lady, who was daily becoming more frail, as welcoming and comfortable as possible. The management, nursing and care were excellent and professional.
Communications from the home were regular and relevant. They were happy to spend time answering any concerns or questions. Our apprehensions about a new environment were erased. Our Aunt sadly passed away but was treated with the utmost care, dignity and thoughtfulness. Our undertaker commented on the care. Many, many thanks for your care and kindness.

Reply from Daney Thomas, General Manager at Barchester Moreton Hill Care Centre

Thank you very much for taking the time to write a review. You'll be sorely missed.

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Review from H D (Daughter of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had been searching for a care home for my mum in vain until we drove up to Moreton Hill and realised that what we had hoped to find did really exist after all. Set in a beautiful location with superb buildings and grounds, the physical environment was only matched by the exceptional staff that we
met. They are warm, caring and highly professional, and Mum loves them dearly. Their kindness and dedication have kept Mum safe and happy during these difficult times - and they have the heartfelt gratitude of Mum and all her family.

Reply from Daney Thomas, General Manager at Barchester Moreton Hill Care Centre

Thank you for taking the time to write a review. As you are aware, the crew is more than willing to go above and beyond to keep the residents safe and happy at this difficult time.

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Review from Tim S (Son of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to everyone at Moreton Hill. My dad is a recent resident admission with advanced dementia. We were made very welcome at short notice by the manager and staff. Dad is already settling in and receiving excellent care - he is 93. Minor observations are around the online visit booking system,
which is very limited. The home is very accommodating with out of service visits, but the current policy of daytime week visits is not helpful for those of us in full-time work.

Reply from Daney Thomas, General Manager at Barchester Moreton Hill Care Centre

Hi Tim, thank you very much for the feedback. With regards to the visit please let me know and I will arrange something for you.

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Review from Monica K (Goddaughter of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful, serene location.
Attentive, caring staff.
Respectful, warm atmosphere.

Reply from Daney Thomas, General Manager at Barchester Moreton Hill Care Centre

Thank you very much for the lovely review.

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Review from David R (Son of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant visit to see my parents. Thank you.

Reply from Daney Thomas, General Manager at Barchester Moreton Hill Care Centre

Thank you for taking your time to complete a review.

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Review from Samantha G (Friend of Resident) published on 7 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, warm and caring employees. Clean home. Excellent services they provide.
Would highly recommend. Very welcoming. Have been so helpful and accommodating through covid. Great house keeping team. Lovely food is provided.

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Review from Wendy W (Aunt of Resident) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to this beautiful care home. This is a beautiful home. The staff are dedicated and look after their clients with special care. It takes so much stress away from family knowing that their loved one is cared for so well. I cannot praise all of the staff enough for the way they cared and looked
after my nephew the way they did, he was so happy with the care he had, allowing his mother and father to relax and worry less about his care.

Reply from Daney Thomas, General Manager at Barchester Moreton Hill Care Centre

Dear Wendy, thank you very much for your feedback. We are very pleased to hear that we were able to support you and the family in your difficult time

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Review from Sheila C (Mother of Resident) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The wonderful positioning and surrounding views create an atmosphere of well-being and ease when entering. The thought given to receiving refreshment and a friendly greeting from the lady receptionist is so considerate and kindly received. Being taken to your family room and to each other's needs and
questions happily done. The provision of quiet rooms, central and other outside rest areas, games, hobbies, reading, writing and personal care are wonderful.
Finally, the personal care and attention to every individual resident by each member of staff can only be admired and loved. I was reluctant to leave.

Reply from Daney Thomas, General Manager at Barchester Moreton Hill Care Centre

Thank you, Sheila. We are missing you as well. Keep in touch.

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Review from M H (Resident) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have lived here for 11 years. Any problems have always been dealt with asap. Very happy here.

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Review from H G (Resident) published on 2 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service and care I have given are very much in line with my expectations and needs. The restrictions caused by Covid have been carefully and excellently applied and so caused residents little inconvenience. There could be an improvement in the distribution of information.

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Review from Louise P (Daughter of Resident) published on 13 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Moreton Hill from June 2019 until she sadly passed away in August 2020. My mother very much enjoyed living at the home. Staff welcomed her warmly and she was soon involved in the activities, the activities coordinator was wonderful and worked out my mother's personality quickly
and found activities that would suit her, she particularly liked poetry reading and flower arranging. My mother had vascular dementia and she was looked after appropriately and encouraged to participate as much as possible in the daily life of the home, she was in a wonderful bedroom with views overlooking the surrounding countryside. She enjoyed dining in the dining room and going on the odd excursion outside of the home. Staff at the home are genuinely interested in the residents, without exception, I found them caring and friendly often doing over and above their duty; they encouraged feedback and ways to improve. Everyone was respectful towards my mother and empathetic of her needs.

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Review from J H (Daughter of Resident) published on 28 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has worked with me to settle mum into the care home, I especially like the activities to keep mum stimulated. Mum says she enjoys the lunches and likes going on trips out whenever possible. Mum loves the care home cats!

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Review from Carole A (Friend of Resident) published on 26 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An elderly church friend of mine had the urgent need of care after discharge from hospital and Moreton Hill has been fantastic in stepping into the breach, taking him in and caring for him until he recovered enough to return home. Nothing was too much trouble, the staff were warm and supportive, and
it was a huge relief to know this dear friend was safe in these challenging times at the height of the Covid pandemic. Thank you especially, to the lovely manager for going the extra mile.

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Review from J B (Daughter of Resident) published on 14 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has thoroughly enjoyed her respite stay of 11 days at Moreton Hill.

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Review from Michael R (Resident) published on 14 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have treated me so caring and kindly. I am most grateful as I live on my own and the tremendous caring and kindness. As said, I am most grateful

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Review from W O (Wife of Resident) published on 30 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was transferred from another home as a result of flooding with the other residents, on February 18th 2020. The staff at Moreton Hill Care Centre, working under pressure, were extremely caring and friendly. Nothing seemed to be too much trouble and they always kept me updated.

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Review from Roger P (Son of Resident) published on 19 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think all the staff at Moreton Hill Care Home have been brilliant over the last couple of weeks with the extra residents from another care home which had flood-related problems. Not one member of staff has complained but carried on regardless of the extra work. Well done.

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Review from D S (Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well appointed. Good lounges and seating areas. Menu choices. Happy atmosphere.

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Review from D C (Husband of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very thoughtful and caring. They make my wife very welcome.

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Review from Julie A (Friend of Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I received a very warm welcome by the Manager, which made me feel very much at home. My friend, who has dementia, is very well cared for by the staff in "the attic" who treated her with warmth, respect and dignity. Her appearance and clothes, which were colour coordinated, showed sensitivity. The "Attic"
was homely and staff attentive.

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Current Review Score: 9.8 (9.823)

Overview of Review Score

The Review Score of 9.8 (9.823) out of 10 for Barchester Moreton Hill Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.823 for Barchester Moreton Hill Care Centre is calculated as follows: ( (236 Excellents x 5) + (44 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 283 Ratings = 4.823

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Moreton Hill Care Centre is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (15)

Meet the Team (12)

Portia

Portia Kanati

Job Title: Deputy Manager

Joined: 2021

I am an adult general nurse and was recently promoted to Deputy Manager following on from my position as Clinical Lead at Moreton Hill. I have worked in hospitals and other hospital settings, but since I started at Moreton Hill, I feel that here is the place I will use all my knowledge to support the residents and the team.

Roger

Roger

Job Title: Resident Ambassadors

Joined: 2021

Moreton Hill is delighted to have Roger as one of our Resident Ambassadors.


Roger joined us in 2021. He is very caring and kind in welcoming new residents. Originally from the North of England, Yorkshire, Roger loves a good chat!

Moira

Moira

Job Title: Resident Ambassador

Joined: 2009

Moira has lived at Moreton Hill since 2009. She remains involved in all Open days and advocates for the other residents. As a previous teacher, her passion was poetry, and she holds her Poetry club once a month.

Anne

Anne

Job Title: Resident Ambassador

Joined: 2023

Anne joined our team of Ambassadors after being elected by her fellow residents to represent them in day-to-day activities.

Stuart

Stuart Shute

Job Title: Head Chef

Joined: 2021

Hello, I am Stuart and I joined Moreton Hill in 2021 as Head Chef. I have enjoyed spending time enhancing the food and beverage offering, and working with residents to create new menus. I am always happy to cater for individual needs and tastes. I also enjoy working with the activities team to plan the catering for events.  There is always a warm welcome in our cafe with a range of drinks and different homemade cakes daily.

Michelle

Michelle Fraser

Job Title: Clinical Lead

Hello, I am Michelle came to the UK in 2005 from Guyana which is the only English-speaking country in South America. I qualified as a nurse in 1986 and have worked solely in the care environment working with residents with dementia and nursing needs. I really enjoy working with the team here at Moreton Hill.

Charmaine

Charmaine Perrett

Job Title: Care Practitioner

Joined: 2021

I am a Care Practitioner and started with Barchester in October 2021. Working with Elderly residents is one of the most rewarding jobs I could ever want. I am supported to pursue a career and develop to enrich our resident's quality of care and lifestyle.

Helen

Helen Tennant

Job Title: Head Of Housekeeping

Joined: 2005

Hi, I am Helen and I started at Moreton Hill in May 2005 as a Healthcare Assistant before being promoted to a Senior care assistant and eventually, in 2023, as a Head of Housekeeping.


I gained extensive experience in maintaining cleanliness, safety, and comfort in our home. I'm committed to providing a clean and hygienic environment that enhances the well-being of residents and staff.

Sue

Sue Stevens

Job Title: Housekeeping

Joined: 2013

Hello, I am Sue and I have worked at Moreton Hill since January 2013. Along with my team, we are responsible for maintaining high standards of cleanliness around the home and in-house laundry. I love chatting with the residents as I go around the home.

Alison

Alison Crisp

Job Title: Administrator

Joined: 2025

Hello, my name is Alison, and I have been working at Moreton Hill since April 2025. I have over 15 years of experience working in health care; I used to work at the neurological unit and at the hospice. It's lovely to work alongside the clinical team and also to interact with residents and their families, as well as my colleagues from other Barchester homes. I look forward to many years ahead in Moreton Hill.

Ellen

Ellen Timbrell

Job Title: Care Assistant

Joined: 2025

Hi, my name is Ellen.


I began working in care over 30 years ago. My first job was in another Barchester home, but I eventually joined Moreton Hill in April 2025.


In my private time, I love spending time with my children and grandchildren. I enjoy travelling, walking, the cinema and musicals.

Lukasz

Lukasz Kopec

Job Title: Kitchen Assistant

Joined: 2024

Hello,
My name is Lukasz, and I am a part of the kitchen team here at Moreton Hill. I work as a Kitchen Assistant and, although I can be very busy, I really enjoy my job. I like seeing residents enjoy meals I helped prepare.

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