Barchester Moreton Hill Care Centre

Standish, Stonehouse GL10 3BZ
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9.8 120 Reviews
  • Barchester Moreton Hill Care Centre, Stonehouse
Overlooking stunning views of the Cotswold countryside, Moreton Hill Care Centre has been completely restored to become one of the finest care homes in the area. Moreton Hill provides first-class 24 hour residential and general nursing care as well as expert care for those living with a dementia in a Memory Lane Community.

In addition to an incredibly homely environment, Moreton Hill Care Centre boasts a team of highly-qualified and attentive staff who really focus on the individual needs of residents, many of whom have been with the home for a number of years.

Whether you are looking for nursing expertise or a safe environment coupled with an extensive programme of social activities, Moreton Hill promises to exceed all your expectations.

Visitors welcome any time - a warm welcome always awaits you.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Moreton Hill Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Portia Kanati (General Manager)

Local Authority / Social Services

Admission Criteria

  • Full needs assessment carried out prior to admission
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 4

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (34)

Visiting

  • Visitors welcome at any time

Parking

  • Ample parking on site to front and rear

Barchester Moreton Hill Care Centre Reviews (120)

9.8

Barchester Moreton Hill Care Centre has a Review Score of 9.8 (9.831) out of 10, based on 25 reviews in the last 2 years.
Over all time Barchester Moreton Hill Care Centre has 120 reviews.

Overall Experience
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Reviewer Connection to Barchester Moreton Hill Care Centre
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Total of 120, showing 81-100
Review from Julie A (Friend of Resident) published on 21 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I received a very warm welcome by the Manager, which made me feel very much at home. My friend, who has dementia, is very well cared for by the staff in "the attic" who treated her with warmth, respect and dignity. Her appearance and clothes, which were colour coordinated, showed sensitivity. The "Attic"
was homely and staff attentive.
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Review from J S (Son of Resident) published on 15 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was a resident at Moreton Hill Care Centre for five months. Initially as respite care for radiotherapy treatment for cancer and the palliative care until he passed away at the end of October 2019. I was impressed at all stages of his stay by the professionalism, compassion and attention to
detail of all staff. Nursing staff were amazing. I was also impressed with the care assistants who were closely involved with my father's care. I am indebted to all at Moreton Hill for the high standard of care they gave my father.
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Review from A J (Partner of Resident) published on 17 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very sympathetic and caring staff, lovely gardens and setting. They really make it feel like home. Can highly recommend.
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Review from Jacqui M (Niece of Resident) published on 10 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What an outstanding care home. Moreton Hill Care Centre is, from the friendly welcoming staff, beautiful location to the dedicated staff members who treat the residents with the best of care.
Reply from Louisa Cairns, Customer Relationship Manager at Barchester Moreton Hill Care Centre

Thank you for taking the time to view Moreton Hill Care Centre. We are all pleased you enjoyed the warm hospitality shown to all visitors and agree, the location is outstanding! Your feedback is extremely important to us.

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Review from Joanne C (Niece of Resident) published on 3 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a lovely experience on my first visit.
Lovely friendly staff, very welcoming. Beautiful accommodation, clean and homely in a fantastic location and amazing view.
Very impressed. Many thanks.
Reply from Louisa Cairns, Customer Relationship Manager at Barchester Moreton Hill Care Centre

Thank you for your great review. We all agree, the location is fabulous and are all extremely pleased to receive your feedback regarding the rooms to match. We look forward to welcoming you back to Moreton Hill, your feedback is really important to us.

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Review from Mark M (Nephew of Resident) published on 3 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful place. The staff are so helpful and nothing is a problem. Amazing atmosphere each staff member is helpful nothing is left to chance. Amazing visit as always.
Reply from Louisa Cairns, Customer Relationship Manager at Barchester Moreton Hill Care Centre

Thank you for taking the time to view Moreton Hill Care Centre. Your feedback is extremely important to us.

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Review from P T (Respite Resident) published on 3 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having been extremely unwell for the past 6 months and particularly 3 weeks prior to coming to Moreton Hill, I cannot believe how much I have improved during my stay. All the staff are very helpful and pleasant, encouraging one to do things but no pressure is applied. The food is very appetising and
drinks available all day. I find it rather difficult to say anymore other than I have enjoyed my stay and feel 100% better for my stay.
Reply from Louisa Cairns, Customer Relationship Manager at Barchester Moreton Hill Care Centre

Thank you for such a positive review. It is always heartwarming to hear such a positive outcome has been made possible by our fantastic care staff and we are all very pleased to receive such positive feedback.

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Review from A D (Husband of Resident) published on 29 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally very caring but having moved from a hospital environment it can be a little quiet. The standard of care is very good and the staff lovely.
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Review from Michael W (Respite Resident) published on 16 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I started my stay on July 4th and it has been decided that I should stay until August 6th. This was a period when two of my friends, who help me with shopping and cleaning, are having their holidays. I would find it too difficult to manage alone at home.
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Review from Teresa B (Next of Kin) published on 26 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
She has received excellent overall care and I am more than satisfied.
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Review from D B (Daughter of Resident) published on 24 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and clean, nothing is too much trouble. I love how you can come and go.
Great food, just like a home from home.
Reply from Louisa Cairns, Customer Relationship Manager at Barchester Moreton Hill Care Centre

Thank you for taking the time to view Moreton Hill Care Centre. Your feedback is extremely important to us. The food, I agree with you, is exceptional. I will pass your feedback onto our head chef.

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Review from Roland H (Resident) published on 24 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
So peaceful, good cake, and lovely surroundings. Well done to all the staff, without you it would only be a building.
Reply from Louisa Cairns, Customer Relationship Manager at Barchester Moreton Hill Care Centre

Thank you for your feedback. I am glad you enjoyed the cakes which are all made fresh by our fantastic chef daily. The staff at Moreton Hill Care Centre work extremely hard and really appreciate your comments.

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Review from Virginia E (Regular Volunteer) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful setting. Lovely staff. Relaxing place to spend those days when it's most needed.
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Review from Carol B (Regular Volunteer) published on 28 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is situated in an idyllic area with wonderful views. Staff are friendly and helpful. The activities staff are very good and do a lot of organising events.
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Review from Janet R (Daughter of Resident) published on 19 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A beautiful home in outstanding countryside. Staff are friendly and caring.
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Review from E F (Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were excellent, also food and other services.
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Review from Rosemary B (Respite Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a lovely home. All the staff have been loving and caring. I have thoroughly enjoyed my stay here. My family chose the home at my request while I was in hospital, so that I could rest and get well and strong again.


Thank you all.

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Review from J B (Daughter of Resident) published on 5 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Moreton Hill is a very nice care home situated in wonderful surroundings.
There have been many staff changes recently and staff morale generally seems a little low although I don't know the reason for that. However, my mother is well cared for although staff numbers are low.
My only criticism would
be that alarm bells are responded to slowly. My mother had a fall recently and we were pleased with the care she receives.
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Review from M A (Son of Resident) published on 15 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel the care for my Dad has been good. The staff are excellent but could do with more support. The extreme weather hasn't helped and the staff should be comfortable in their staff clothes to give great care. There could be more air conditioning on the top floor. Also, activities should be looked
at either with having 3 staff at all times or activity staff just doing activity stuff, so more one on ones are possible. The residents care is key, so keeping the staff happy helps so they don't feel like leaving their profession.
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Review from Yvonne B (Sister of Resident) published on 10 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has resided on floor 4 for the past two years. He has received excellent care from the team. The team leader has cared for my husband with love and dignity and nothing is too much for her. I do hope she is appreciated and supported by mangement as the floor would not survive without her.
Thank
you.
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Current Review Score: 9.8 (9.831)

Overview of Review Score

The Review Score of 9.8 (9.831) out of 10 for Barchester Moreton Hill Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.831 for Barchester Moreton Hill Care Centre is calculated as follows: ( (248 Excellents x 5) + (44 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 295 Ratings = 4.831
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Moreton Hill Care Centre is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (12)

Portia

Portia Kanati

Job Title: Deputy Manager Joined: 2021

I am an adult general nurse and was recently promoted to Deputy Manager following on from my position as Clinical Lead at Moreton Hill. I have worked in hospitals and other hospital settings, but since I started at Moreton Hill, I feel that here is the place I will use all my knowledge to support the residents and the team.

Roger

Roger

Job Title: Resident Ambassadors Joined: 2021

Moreton Hill is delighted to have Roger as one of our Resident Ambassadors.


Roger joined us in 2021. He is very caring and kind in welcoming new residents. Originally from the North of England, Yorkshire, Roger loves a good chat!

Moira

Moira

Job Title: Resident Ambassador Joined: 2009

Moira has lived at Moreton Hill since 2009. She remains involved in all Open days and advocates for the other residents. As a previous teacher, her passion was poetry, and she holds her Poetry club once a month.

Anne

Anne

Job Title: Resident Ambassador Joined: 2023

Anne joined our team of Ambassadors after being elected by her fellow residents to represent them in day-to-day activities.

Stuart

Stuart Shute

Job Title: Head Chef Joined: 2021

Hello, I am Stuart and I joined Moreton Hill in 2021 as Head Chef. I have enjoyed spending time enhancing the food and beverage offering, and working with residents to create new menus. I am always happy to cater for individual needs and tastes. I also enjoy working with the activities team to plan the catering for events.  There is always a warm welcome in our cafe with a range of drinks and different homemade cakes daily.

Michelle

Michelle Fraser

Job Title: Clinical Lead

Hello, I am Michelle came to the UK in 2005 from Guyana which is the only English-speaking country in South America. I qualified as a nurse in 1986 and have worked solely in the care environment working with residents with dementia and nursing needs. I really enjoy working with the team here at Moreton Hill.

Charmaine

Charmaine Perrett

Job Title: Care Practitioner Joined: 2021

I am a Care Practitioner and started with Barchester in October 2021. Working with Elderly residents is one of the most rewarding jobs I could ever want. I am supported to pursue a career and develop to enrich our resident's quality of care and lifestyle.

Helen

Helen Tennant

Job Title: Head Of Housekeeping Joined: 2005

Hi, I am Helen and I started at Moreton Hill in May 2005 as a Healthcare Assistant before being promoted to a Senior care assistant and eventually, in 2023, as a Head of Housekeeping.


I gained extensive experience in maintaining cleanliness, safety, and comfort in our home. I'm committed to providing a clean and hygienic environment that enhances the well-being of residents and staff.

Sue

Sue Stevens

Job Title: Housekeeping Joined: 2013

Hello, I am Sue and I have worked at Moreton Hill since January 2013. Along with my team, we are responsible for maintaining high standards of cleanliness around the home and in-house laundry. I love chatting with the residents as I go around the home.

Alison

Alison Crisp

Job Title: Administrator Joined: 2025

Hello, my name is Alison, and I have been working at Moreton Hill since April 2025. I have over 15 years of experience working in health care; I used to work at the neurological unit and at the hospice. It's lovely to work alongside the clinical team and also to interact with residents and their families, as well as my colleagues from other Barchester homes. I look forward to many years ahead in Moreton Hill.

Ellen

Ellen Timbrell

Job Title: Care Assistant Joined: 2025

Hi, my name is Ellen.


I began working in care over 30 years ago. My first job was in another Barchester home, but I eventually joined Moreton Hill in April 2025.


In my private time, I love spending time with my children and grandchildren. I enjoy travelling, walking, the cinema and musicals.

Lukasz

Lukasz Kopec

Job Title: Kitchen Assistant Joined: 2024

Hello,
My name is Lukasz, and I am a part of the kitchen team here at Moreton Hill. I work as a Kitchen Assistant and, although I can be very busy, I really enjoy my job. I like seeing residents enjoy meals I helped prepare.

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