Barchester Moreton Hill Care Centre

Standish, Stonehouse GL10 3BZ
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9.8 119 Reviews
  • Barchester Moreton Hill Care Centre, Stonehouse
Overlooking stunning views of the Cotswold countryside, Moreton Hill Care Centre has been completely restored to become one of the finest care homes in the area. Moreton Hill provides first-class 24 hour residential and general nursing care as well as expert care for those living with a dementia in a Memory Lane Community.

In addition to an incredibly homely environment, Moreton Hill Care Centre boasts a team of highly-qualified and attentive staff who really focus on the individual needs of residents, many of whom have been with the home for a number of years.

Whether you are looking for nursing expertise or a safe environment coupled with an extensive programme of social activities, Moreton Hill promises to exceed all your expectations.

Visitors welcome any time - a warm welcome always awaits you.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Moreton Hill Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Portia Kanati (General Manager)

Local Authority / Social Services

Admission Criteria

  • Full needs assessment carried out prior to admission
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 4

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (34)

Visiting

  • Visitors welcome at any time

Parking

  • Ample parking on site to front and rear

Barchester Moreton Hill Care Centre Reviews (119)

Total of 119, showing 101-119
9.8

Barchester Moreton Hill Care Centre has a Review Score of 9.8 (9.823) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Moreton Hill Care Centre has 119 reviews.

Overall Experience

  • 90
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Date Published

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Review from S M (Niece of Resident) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent, cater to my Uncle's needs. My Uncle is looked after to a high level. Staff engage well with him. Also, the staff are very accommodating to the family, engage well, make us feel welcome at any time of the day.

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Review from H J (Daughter of Resident) published on 20 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited several care homes before choosing Barchester Moreton Hill Care Centre for my mother. I was immediately struck by the care homes caring staff at all levels. The atmosphere is relaxed, spacious, beautifully enhanced with positive energy not only from the staff but the residents. My mother who's
always feared a residential home was animated with joy at seeing it and all the facilities it would be providing for her new needs. On returning from a few days holiday, I returned to visit her and was greeted by an extremely happy and contented mother. This is thanks to excellent nursing skills, amazing tasty meals, activity choices and security of a loving care home. She's a new woman and now wants to live as long as possible to relish her new life at Barchester Moreton Hill Care Centre. Such joy.

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Review from Brenda M (Resident) assisted by family/friend published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very poorly when admitted for respite care 6 weeks ago.


Thanks to excellent care from everyone I am able to return home restored to health and able to cope again.


The patience of care staff in encouraging me to eat and drink and exercise has been second to none.


They have accommodated

my requests for tea at all hours, especially 5 am.
I have enjoyed the food a lot, although I only have a small appetite, and have tried some new dishes.


Well recommended.

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Review from Karen (Daughter of Resident) published on 6 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lived at Morton Hill for almost 19 years and my dad spent the last one and a half years of his life here too. The staff are excellent and some of the most friendliest and welcoming people you could wish to meet. They became our second family and several staff have watched my daughters grow up
over the past 19 years.
All staff even when they are at their busiest have time to say hello and have a quick chat. They showed a lot of compassion and care and for that we know Mum was very grateful. The staff were emotionally there to help her through the loss of her husband. Morton Hill became a part of her family and we will miss seeing all the staff every week that have cared for both my mum and dad. I cannot fault anything that the staff at Morton Hill have done for the past 19 years and I will be eternally grateful to them.

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Review from C V (Regular Volunteer) published on 31 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This place is amazing, they have brilliant food, the staff are very friendly, the cleaners are always onto their jobs. Even though I've seen that they are short staffed they always try their best to clean everywhere.

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Review from David M (Son of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very lucky to have got mum into home so close to our homes it makes visiting much easier. The staff are all very caring and helpful. The home is warm and friendly with great views around.

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Review from Robert M (Son of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home's location is perfect for the family to visit mum during her stay for respite period. The staff are all very caring and supportive. The food is of an excellent standard.

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Review from Diane D (Daughter of Resident) published on 6 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The strength of any home lies in its staff and the staff at Moreton Hill Care Centre are excellent. They are compassionate and supportive. They are knowledgeable and approachable and they always did what they could to make our mother's life as comfortable as possible.
I felt confident in the knowledge
that she was being well looked after. Furthermore, she was able to strike up bonds of friendship with some staff hence easing the loneliness of her days. It is a great pity that you saw fit to wast vital money on unnecessary garish, plastic refurbishments totally out of character with a Tudor farmhouse (which Moreton Hill was originally) instead of employing more staff to lighten the workload.
With regard to management, I am unable to assess it since over the six years it has ranged from excellent to satisfactory. Happily, it now seems to be on track.

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Review from Joan B (Resident) assisted by family/friend published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There have been difficulties for several months due to staff shortages, changes of managers and prolonged renovation of public areas.


However, the staff have worked hard and done their very best. Now, these three issues are being successfully addressed thanks to the work of the managers during this

period, there have been improvements.

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Review from Holly B (Granddaughter of Resident) published on 27 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The most fantastic homes belong to Barchester, in which Barchester Moreton Hill Care Centre is one. Making the decision to put my grandmother in a residential home was one of the hardest I've made to date, however, I am certain that the care and compassion received at Barchester Moreton Hill Care Centre
have enabled me to feel comfortably happy with the move. The staff are more like a family who put her needs and wishes as their priority. I cannot fault the last 18 months my grandmother has been a resident here and my gratitude and appreciation for staff will last an eternity.

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Review from J D (Daughter of Resident) published on 27 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care my father has received has been excellent. They are so approachable and caring. I couldn't ask for more. However, more staff are needed during busy periods of the day. The staff have also been a great support to me whenever I have been concerned or upset about my Dad's dementia.

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Review from J L (Granddaughter of Resident) published on 27 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming, warm and friendly staff. The food is healthy and hot when served. The room is kept clean and tidy. There are lovely places to sit with beautiful views of the landscape including the river Severn. Staff show good care of personal needs e.g. haircare and pedicure treatment.

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Review from Graham E (Son-in-law of Resident) published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very well run by management and staff are all very caring. The food and rooms are excellent as well as cleaning etc.
There could be a few more activities to try to stimulate but I am aware that it is difficult with short-term memory.
All around, when it comes time for me to have to go
in a home, I will see if you have any spaces.

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Review from Cathy P (Daughter of Resident) published on 28 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Moreton Hill showed a great deal of compassion and kindness when looking after my father, during a complex and difficult set of circumstances. The Manager really went out her way to do all that she could for us. The location and garden areas are so beautiful, it really does help to enhance
any stay here. In addition to this, the nursing care he received was of a very high standard. Thanks to all who showed their care and attention.

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Review from L W (Relative of Resident) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always pleasant and positive. Always patient and encouraging. Activities advertised but not really seen any in action. Maybe more familiar music being played in a lounge would liven things up.

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Review from Nancy L (Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am a resident. The activities are wonderful, I went to Weston-Super-Mare today for one of our trips. It is very good inside and outside. The care is excellent and they look after me very well. My room is very tidy and comfortable with wonderful views. I love watching other people. The whole place
is very elegant and the chef always meets expectations. I love that the staff will always find time to take me out so I can enjoy the beautiful view around Morton Hill. They wish their windows regularly.

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Review from J F (Friend of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is extremely happy living here. She speaks highly of the care and kindness of the staff. She enjoys the meals prepared she tells me, by the chef. She enjoys the one-to-one time that individual members of staff spend with her on her hobby.

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Review from K W (Daughter of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was our 96 year old dad's 1st experience of respite - so we visited many care homes to get it right 1st time - and we most certainly did. Initially, we were struck with the views and old-world atmosphere; so we knew dad would settle, opposed to the modern clinical feel of many others.
Immediately
we saw how well the staff interact with both the residents and each other. This was much to our surprise, as dad was reluctant to leave his bungalow whilst a new bathroom was fitted,
He absolutely loved his 4 week stay and was sad to say goodbye. He is used to continual company at home and thus enjoyed meeting new friends and participating in the different activities and eating home cooking.
The staff were amazing, tailoring to his specific needs and encouraged him with kindness and humour, even though he is a very strong character and independent. He quickly viewed them as good friends.
He lost one arm in the war and for the last 6 years has progressively suffered from Alzheimers.
We have no qualms now about any future visits and highly recommend Moreton Hill.

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Review from Denise M (Daughter of Resident) published on 13 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In April 2016 my mother needed assisted living after having a fall where she broke her hip and recently being diagnosed with liver cancer. We chose Moreton Hill - after doing our own research - as it came out on top on all points of care we needed for her.


From day 1 she was treated with dignity

as well as friendliness from all ranks of staff. She loved them and this helped her settle in. Visitors to her were welcomed and it became more of a 'large family' than separate units. Visiting mum almost every day of the 8 months, my husband and I soon developed rapport with the staff and any problems with mum's care were soon sorted.


Moreton Hill has 'soul' and this only comes from the staff. Visitors are offered cups of tea and biscuits/cake which they appreciate. When mum passed away on Christmas Eve, we were treated with dignity and affection - yes, affection. The staff were sad at mum's passing but pleased to have helped.

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Current Review Score: 9.8 (9.823)

Overview of Review Score

The Review Score of 9.8 (9.823) out of 10 for Barchester Moreton Hill Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.823 for Barchester Moreton Hill Care Centre is calculated as follows: ( (236 Excellents x 5) + (44 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 283 Ratings = 4.823

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Moreton Hill Care Centre is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (15)

Meet the Team (12)

Portia

Portia Kanati

Job Title: Deputy Manager

Joined: 2021

I am an adult general nurse and was recently promoted to Deputy Manager following on from my position as Clinical Lead at Moreton Hill. I have worked in hospitals and other hospital settings, but since I started at Moreton Hill, I feel that here is the place I will use all my knowledge to support the residents and the team.

Roger

Roger

Job Title: Resident Ambassadors

Joined: 2021

Moreton Hill is delighted to have Roger as one of our Resident Ambassadors.


Roger joined us in 2021. He is very caring and kind in welcoming new residents. Originally from the North of England, Yorkshire, Roger loves a good chat!

Moira

Moira

Job Title: Resident Ambassador

Joined: 2009

Moira has lived at Moreton Hill since 2009. She remains involved in all Open days and advocates for the other residents. As a previous teacher, her passion was poetry, and she holds her Poetry club once a month.

Anne

Anne

Job Title: Resident Ambassador

Joined: 2023

Anne joined our team of Ambassadors after being elected by her fellow residents to represent them in day-to-day activities.

Stuart

Stuart Shute

Job Title: Head Chef

Joined: 2021

Hello, I am Stuart and I joined Moreton Hill in 2021 as Head Chef. I have enjoyed spending time enhancing the food and beverage offering, and working with residents to create new menus. I am always happy to cater for individual needs and tastes. I also enjoy working with the activities team to plan the catering for events.  There is always a warm welcome in our cafe with a range of drinks and different homemade cakes daily.

Michelle

Michelle Fraser

Job Title: Clinical Lead

Hello, I am Michelle came to the UK in 2005 from Guyana which is the only English-speaking country in South America. I qualified as a nurse in 1986 and have worked solely in the care environment working with residents with dementia and nursing needs. I really enjoy working with the team here at Moreton Hill.

Charmaine

Charmaine Perrett

Job Title: Care Practitioner

Joined: 2021

I am a Care Practitioner and started with Barchester in October 2021. Working with Elderly residents is one of the most rewarding jobs I could ever want. I am supported to pursue a career and develop to enrich our resident's quality of care and lifestyle.

Helen

Helen Tennant

Job Title: Head Of Housekeeping

Joined: 2005

Hi, I am Helen and I started at Moreton Hill in May 2005 as a Healthcare Assistant before being promoted to a Senior care assistant and eventually, in 2023, as a Head of Housekeeping.


I gained extensive experience in maintaining cleanliness, safety, and comfort in our home. I'm committed to providing a clean and hygienic environment that enhances the well-being of residents and staff.

Sue

Sue Stevens

Job Title: Housekeeping

Joined: 2013

Hello, I am Sue and I have worked at Moreton Hill since January 2013. Along with my team, we are responsible for maintaining high standards of cleanliness around the home and in-house laundry. I love chatting with the residents as I go around the home.

Alison

Alison Crisp

Job Title: Administrator

Joined: 2025

Hello, my name is Alison, and I have been working at Moreton Hill since April 2025. I have over 15 years of experience working in health care; I used to work at the neurological unit and at the hospice. It's lovely to work alongside the clinical team and also to interact with residents and their families, as well as my colleagues from other Barchester homes. I look forward to many years ahead in Moreton Hill.

Ellen

Ellen Timbrell

Job Title: Care Assistant

Joined: 2025

Hi, my name is Ellen.


I began working in care over 30 years ago. My first job was in another Barchester home, but I eventually joined Moreton Hill in April 2025.


In my private time, I love spending time with my children and grandchildren. I enjoy travelling, walking, the cinema and musicals.

Lukasz

Lukasz Kopec

Job Title: Kitchen Assistant

Joined: 2024

Hello,
My name is Lukasz, and I am a part of the kitchen team here at Moreton Hill. I work as a Kitchen Assistant and, although I can be very busy, I really enjoy my job. I like seeing residents enjoy meals I helped prepare.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Moreton Hill Care Centre to verify any information. View our terms and conditions. Barchester Moreton Hill Care Centre has an Enhanced Service - more info.