Barchester Moreton Hill Care Centre

Standish, Stonehouse GL10 3BZ
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9.8 119 Reviews
  • Barchester Moreton Hill Care Centre, Stonehouse
Overlooking stunning views of the Cotswold countryside, Moreton Hill Care Centre has been completely restored to become one of the finest care homes in the area. Moreton Hill provides first-class 24 hour residential and general nursing care as well as expert care for those living with a dementia in a Memory Lane Community.

In addition to an incredibly homely environment, Moreton Hill Care Centre boasts a team of highly-qualified and attentive staff who really focus on the individual needs of residents, many of whom have been with the home for a number of years.

Whether you are looking for nursing expertise or a safe environment coupled with an extensive programme of social activities, Moreton Hill promises to exceed all your expectations.

Visitors welcome any time - a warm welcome always awaits you.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Moreton Hill Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Portia Kanati (General Manager)

Local Authority / Social Services

Admission Criteria

  • Full needs assessment carried out prior to admission
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 4

Room Information

  • Single Rooms (67)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (34)

Visiting

  • Visitors welcome at any time

Parking

  • Ample parking on site to front and rear

Barchester Moreton Hill Care Centre Reviews (119)

Total of 119, showing 21-40
9.8

Barchester Moreton Hill Care Centre has a Review Score of 9.8 (9.823) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Moreton Hill Care Centre has 119 reviews.

Overall Experience

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Date Published

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Review from G B (Brother of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody at Moreton Hill Care Centre has been so helpful and kind to my sister.
Hopefully, she will get better soon, but she could not be in a better care home.

Reply from Roxana Davis, Senior GM at Barchester Moreton Hill Care Centre

Dear relative, we are so grateful that we have the opportunity to look after your sister here at Moreton Hill and your words mean a lot for the team.

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Review from Susan S (Daughter of Resident) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Barchester Moreton Hill Care Centre highly enough. My father is a resident and although initially reluctant to go into a home, he very quickly realised what a special place it is. The manager and all the staff work really hard to make the place as welcoming and comfortable as possible.
The range of activities on offer is second to none. Every time he has had a fall or a health scare, I have been kept informed every step of the way. It is a huge weight off my mind knowing he is well fed, well cared for and kept as physically and mentally active as possible. A huge thanks to all the staff for their care and attention. This really is the best care home around.

Reply from Roxana Davis, Senior GM at Barchester Moreton Hill Care Centre

Dear Susan,
Thank you very much for your kind words and amazing feedback. The team and I are greatful.

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Review from Paul W (Cousin of Resident) published on 4 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’d just like to drop a note to say thank you to all of you who supported and cared for my cousin for the brief period he was with you. I met a few of you and you always came across as caring, helpful and willing to do what was asked. He appreciated what you did in making him as comfortable as you could.
So
just thank you.

Reply from Roxana Moldovan, Peri GM at Barchester Moreton Hill Care Centre

We are so grateful for your kind words, your cousin was an amazing gentleman. We wish you and the family all the best and I will make sure the team will receive your feedback.

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Review from Jane M (Daughter of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was very poorly when he arrived at Barchester Moreton Hill Care Centre, having been 'rescued' from a poor situation. As soon as he arrived, I could see how relieved and happy he was to be there. Unfortunately, he was just too weak and passed that very night. The staff were nothing but marvellous.
They all treated him with kindness and dignity, even staying with him through the night. I have no words of thanks sufficient and will be grateful for the rest of my life. Thank you.

Reply from Roxana Davis, Senior GM at Barchester Moreton Hill Care Centre

Dear Jane,
We are so grateful for having the opportunity to care for your dad for a short period of time, he was an amazing gentleman. I will pass your amazing, kind words to the team and please feel free to come and visit us anytime.

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Review from N W (Partner of Resident) published on 21 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner needed respite care at short notice, which was diligently organised by the manager in a very professional way. When entering the care home you are greeted by friendly staff who make you feel welcome. She was looked after well by the lovely and hardworking staff who went out of their way to
cater for any needs she required. I would like to say thank you to the staff for their kindness and patience shown towards my partner, therefore I have no hesitation in recommending Moreton Hill as an excellent, caring and professionally run care home that genuinely cares for its residents.

Reply from Roxana Moldovan, Senior GM at Barchester Moreton Hill Care Centre

The team greatly welcomes your kind words, and it was our pleasure to meet both and to care for your partner.

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Review from Jane B (Wife of Resident) published on 9 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident of Moreton Hill Care Centre for 17 months with Lewy Body Dementia, unfortunately, he died in April.
Myself and the family want to thank the staff for the care my husband received during his time there especially the last month when he was very poorly.
The staff went above
and beyond to care for him with love and devotion, including myself and our children which made a very sad and difficult time easier for us.
We send a massive thank you to the care home and would recommend Moreton Hill to keep your loved ones safe and well looked after.

Reply from Roxana Moldovan, Senior GM at Barchester Moreton Hill Care Centre

Firstly we are very sorry for the loss of your husband. I will ensure the team will receive your kind words. Here at Moreton Hill, we are aiming to provide the best care for our residents at all times.

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Review from Sarah B (Daughter of Resident) published on 5 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moreton Hill is the most delightful place, yes it's a care home but it feels so much more, with its incredible setting and the most caring staff, they don't just care about the resident but the resident's family and friends also! From my first contact, nothing has been too much trouble, and the manager
and her team have gone above and beyond to support both Mum and myself through some very tricky weeks since Mum went initially on respite and is now on a permanent basis. They have taken time to find the best area of the home to support Mum's needs and now she seems settled, some days she thinks it's home and other days she thinks she is staying in a hotel and having a holiday.
There is always a wide range of activities taking place and residents are not pressured into doing things, just encouraged, and they like to make the most of a celebration as they had a full weekend of activities and parties for the Coronation! The menu always looks great and Mum has enjoyed the variety that is offered.

Reply from Roxana Moldovan, Senior GM at Barchester Moreton Hill Care Centre

Dear Sarah, thank you very much for your kind words. We are always aiming to deliver the best experience for all our residents and family members. We are so grateful that we have the opportunity to meet Mum and have her as part of our family.

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Review from Anne W (Daughter of Resident) published on 15 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moreton Hill Care Centre is in the most beautiful setting with stunning views. The home is well-maintained with tasteful, modern decor. The rooms are well-decorated and have attractive outlooks.
We have found all the staff, from nurses, carers, housekeeping and admin to chefs, maintenance and activities
coordinators to be really friendly and accommodating - nothing has been too much trouble and requests are carried out very happily. The atmosphere is a very happy one and all the staff enjoy interacting with the residents and their families which makes visits most pleasurable.
Mum loves the environment and all the staff. She enjoys the food very much too.
At first, Mum didn't want to leave her own home, but after only a few weeks at Moreton Hill, she agrees that her quality of life is so much better and says that we couldn't have chosen a better place.

Reply from Roxana Moldovan, Senior GM at Barchester Moreton Hill Care Centre

Dear Anne, thank you very much for your kind words. At Moreton Hill we are always thriving to improve the quality of life for all our residents. I will ensure to pass your great words to all our departments.

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Review from Sharron P (Daughter of Resident) published on 14 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Respite care - My father has just had three weeks at Moreton Hill getting him back on his feet after a short illness. The staff took the time to get to know him and were friendly and caring throughout his stay. Having not used care facilities before we were anxious relatives but didn’t need to be as
all the carers were supportive (especially the manager) and helped to reassure us that he was in the right place to help his recovery.
The facilities are lovely and there is an outside courtyard that can be used to give residents some space and fresh air when the weather is fine. Each day there is a range of activities to enjoy if residents wish to and the home seems quiet but with plenty of friendly staff around. Special mention to the member of staff who from the moment Dad arrived kept an eye on him.
We cannot thank the staff enough.

Reply from Roxana Moldovan, Senior General Manager at Barchester Moreton Hill Care Centre

Dear Sharron, we can not thank you enough for your kind words and we are very pleased that you, Dad and the family felt looked after while with us. We wish you all the best.

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Review from Phil C (Son of Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is a lovely home with some great staff. Like everywhere it has its issues but overall it is a lovely place for Mum to be.

Reply from Roxana Moldovan, Peri GM at Barchester Moreton Hill Care Centre

Thank you for taking the time to leave a review. We aim to provide a high standard of care and support to all our residents and their families and we are glad that this is a positive experience for you. We will pass your kind words on to our team.

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Review from Tom J (Son of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The nursing and caring staff were just amazing with my mum. So compassionate, kind, loving, patient, good-humoured, and completely focussed on the needs and wants of the residents. I was always greeted warmly on my visits and kept well informed. The place has a lovely feel to it, well presented and
homely. Mum's room was cosy and pleasant. She was in the dementia unit where the special care needed was exemplary. I did feel that the regular residents had more activities than the dementia residents and I'd love to see more activities for the dementia unit. In the last days of mum's life, we were allowed 24-hour access to her, and the staff were absolutely brilliant, managing mum's decline professionally at the same time as showing empathy and care towards us. The only issue we had was with the contract and billing, which wasn't always handled efficiently. Other than that, we really couldn't have found a better last home for mum.

Reply from Roxana Moldovan, Peri GM at Barchester Moreton Hill Care Centre

Thank you for taking the time to leave a review. We aim to provide a high standard of care and support to all our residents and their families and we are glad that this was a more positive experience for you. We will pass your kind words on to our team.

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Review from D A (Daughter of Resident) published on 19 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Respite care:
The staff took the time to learn the characters of the new (and temporary) residents.
When problems arose, time was taken to find a suitable resolution.
When new care needs presented themselves, all avenues were pursued until the correct approach was determined.

Reply from Roxana Moldovan, Peri GM at Barchester Moreton Hill Care Centre

Thank you for taking the time to leave a review. We aim to provide a high standard of care and support to all our residents and their families and we are glad that this was a more positive experience for you. We will pass your kind words on to our team.

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Review from Mike H (Son of Resident) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother, having had a stroke, regained her life and enjoyment once she moved into Barchester Moreton Hill Care Centre. Her last weeks, although no longer active, were attentive and not lacking in any attention in any way. Thank you all.

Reply from Roxana Moldovan, Peri GM at Barchester Moreton Hill Care Centre

Thank you for your kind words; we are aiming to provide person centered care for all our residents and family members. We wish all the best and a Happy Christmas from all of us here at Moreton Hill Care Centre.

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Review from C L (Daughter of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always so pleased with the quality of care at Moreton Hill Care Centre. The staff are friendly, caring and professional. When my mother was unwell recently, she was very well cared for and medical treatment was provided. Thank you. The activities manager organises many events which my mother enjoys.

Reply from Roxana Moldovan, Peri GM at Barchester Moreton Hill Care Centre

Dear family member, thank you for your kind words. Our team are very grateful to see that their hard work is been recognised and praised. We are looking forward to seeing you soon at Moreton Hill Care Centre.

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Review from Elizabeth D (Daughter of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is a resident at Morton Hill Care Home at the moment. Originally moved into the Memory Lane unit in June after a bad experience in another home, he was concerned about what it would be like. With the amazing staff, bringing fun and smiles to his everyday life plus the fact that he was allowed to
keep his pipe, or as he calls it his 'dummy'. The fabulous activities coordinator made such an effort to research where he worked for many years and made him a memory box with such interesting items a past engineer just loved. It was the team's diligence that raised a health problem that now means palliative is necessary.
He has kept his same room and team around him, meaning that their amazing care and kindness can continue making the transition as easy as possible, not just for dad but for his family. Can't thank them all enough.

Reply from Roxana Moldovan, Peri GM at Barchester Moreton Hill Care Centre

Thank you for your kind words, these will be passed on to the team at Moreton Hill Care Centre. We continue to strive to provide a high standard of care and support for all who come to our home.

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Review from J W (Son of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father moved to Moreton Hill Care Centre in the last few weeks of his palliative care, the setting, facilities and staff were fantastic. We could not have asked for a better scenario in what has been a very difficult time for the family. Our father's time was safe, peaceful and respectful. We would
recommend the manager and her team at Moreton Hill Care Centre to everyone.

Reply from Roxana Moldovan, Peri GM at Barchester Moreton Hill Care Centre

Thank you for your kind words, these will be passed on to the team at Moreton Hill Care Centre. We continue to strive to provide a high standard of care and support for all who come to our home. We wish you all the best for the future.

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Review from Simon W (Son of Resident) published on 9 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has recently passed and spent three weeks here for palliative care after a brief bad experience at another home. The manager immediately made a good impression and was super helpful in organising a transfer the very same day. From day one, all of the staff were fantastic and even though Dad
was reluctant to go into care, made harder by his dementia, it only took two days until he told us it was a nice place. So glad we found Barchester Moreton Hill Care Centre.

Reply from Management Team, Peri SCA at Barchester Moreton Hill Care Centre

Thank you for taking the time to leave a review. We aim to provide a high standard of care and support to all our residents and their families and we are glad that this was a more positive experience for you. We wish you all the best for the future.

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Review from S G (Daughter of Resident) published on 4 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not fault the care and devotion of all the staff at Moreton for my mother and also my father.

Reply from Management team, Peri SCA at Barchester Moreton Hill Care Centre

Thank you for your kind words. Here at Moreton Hil,l we aim to deliver the best care for our residents, families, friends and community. Wish you all the best from all the team at Moreton Hill

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Review from Janet W (Daughter of Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of my family, we would like to thank Moreton Hill Care Centre for the wonderful care that was given to both of our parents.
Dad passed away in January, and Mum at the beginning of October.
From the cleaners, chef, and reception staff to the nurses and manager, we cannot give enough praise
to them all.
Both parents passed with love and dignity.

Reply from Management team, Peri SCA at Barchester Moreton Hill Care Centre

Thank you for your kind words. Here at Moreton Hill, we aim to deliver the best care for our residents, families, friends and community. Wish you all the best from all the team at Moreton Hill.

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Review from I M (Son of Resident) published on 26 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother appeared to have every confidence in her carers. She was much more settled and relaxed than during her stay in hospital.

Reply from Roxana Moldovan, Peri GM at Barchester Moreton Hill Care Centre

Dear family member, thank you for kind words. Here at Moreton Hill we are aiming to provide high quality and person centered care.

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Current Review Score: 9.8 (9.823)

Overview of Review Score

The Review Score of 9.8 (9.823) out of 10 for Barchester Moreton Hill Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.823 for Barchester Moreton Hill Care Centre is calculated as follows: ( (236 Excellents x 5) + (44 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 283 Ratings = 4.823

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Moreton Hill Care Centre is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (15)

Meet the Team (12)

Portia

Portia Kanati

Job Title: Deputy Manager

Joined: 2021

I am an adult general nurse and was recently promoted to Deputy Manager following on from my position as Clinical Lead at Moreton Hill. I have worked in hospitals and other hospital settings, but since I started at Moreton Hill, I feel that here is the place I will use all my knowledge to support the residents and the team.

Roger

Roger

Job Title: Resident Ambassadors

Joined: 2021

Moreton Hill is delighted to have Roger as one of our Resident Ambassadors.


Roger joined us in 2021. He is very caring and kind in welcoming new residents. Originally from the North of England, Yorkshire, Roger loves a good chat!

Moira

Moira

Job Title: Resident Ambassador

Joined: 2009

Moira has lived at Moreton Hill since 2009. She remains involved in all Open days and advocates for the other residents. As a previous teacher, her passion was poetry, and she holds her Poetry club once a month.

Anne

Anne

Job Title: Resident Ambassador

Joined: 2023

Anne joined our team of Ambassadors after being elected by her fellow residents to represent them in day-to-day activities.

Stuart

Stuart Shute

Job Title: Head Chef

Joined: 2021

Hello, I am Stuart and I joined Moreton Hill in 2021 as Head Chef. I have enjoyed spending time enhancing the food and beverage offering, and working with residents to create new menus. I am always happy to cater for individual needs and tastes. I also enjoy working with the activities team to plan the catering for events.  There is always a warm welcome in our cafe with a range of drinks and different homemade cakes daily.

Michelle

Michelle Fraser

Job Title: Clinical Lead

Hello, I am Michelle came to the UK in 2005 from Guyana which is the only English-speaking country in South America. I qualified as a nurse in 1986 and have worked solely in the care environment working with residents with dementia and nursing needs. I really enjoy working with the team here at Moreton Hill.

Charmaine

Charmaine Perrett

Job Title: Care Practitioner

Joined: 2021

I am a Care Practitioner and started with Barchester in October 2021. Working with Elderly residents is one of the most rewarding jobs I could ever want. I am supported to pursue a career and develop to enrich our resident's quality of care and lifestyle.

Helen

Helen Tennant

Job Title: Head Of Housekeeping

Joined: 2005

Hi, I am Helen and I started at Moreton Hill in May 2005 as a Healthcare Assistant before being promoted to a Senior care assistant and eventually, in 2023, as a Head of Housekeeping.


I gained extensive experience in maintaining cleanliness, safety, and comfort in our home. I'm committed to providing a clean and hygienic environment that enhances the well-being of residents and staff.

Sue

Sue Stevens

Job Title: Housekeeping

Joined: 2013

Hello, I am Sue and I have worked at Moreton Hill since January 2013. Along with my team, we are responsible for maintaining high standards of cleanliness around the home and in-house laundry. I love chatting with the residents as I go around the home.

Alison

Alison Crisp

Job Title: Administrator

Joined: 2025

Hello, my name is Alison, and I have been working at Moreton Hill since April 2025. I have over 15 years of experience working in health care; I used to work at the neurological unit and at the hospice. It's lovely to work alongside the clinical team and also to interact with residents and their families, as well as my colleagues from other Barchester homes. I look forward to many years ahead in Moreton Hill.

Ellen

Ellen Timbrell

Job Title: Care Assistant

Joined: 2025

Hi, my name is Ellen.


I began working in care over 30 years ago. My first job was in another Barchester home, but I eventually joined Moreton Hill in April 2025.


In my private time, I love spending time with my children and grandchildren. I enjoy travelling, walking, the cinema and musicals.

Lukasz

Lukasz Kopec

Job Title: Kitchen Assistant

Joined: 2024

Hello,
My name is Lukasz, and I am a part of the kitchen team here at Moreton Hill. I work as a Kitchen Assistant and, although I can be very busy, I really enjoy my job. I like seeing residents enjoy meals I helped prepare.

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