Whittington House Nursing Home

Always very communicative, Always let us know what's going on. Lovely care home and staff. Very reassuring to know mum is safe and well. We can visit when we like and are always very warmly welcomed by the member of staff on reception.

The environment is very pleasant, with lounge areas and dining rooms being smart for a care home. One has confidence in the staff who seem efficient, caring and who work as a team. My husband is bed-bound, and he is checked regularly. The food is good and varied. I visit almost daily, but I can be confident that my husband is in safe hands if I go away for a few days.

Whilst the staff are very pleasant the care is extremely variable at times, the room is not always clean and the cost each year increases by a large percentage leaving us with excessive monthly care bills. Would not recommend.

I was here for 2 weeks to recover after a hip replacement op, and learning ti walk again. All the staff were very patient, cheerful and encouraging. The food was in abundance beautifully presented and appetising. My room was light and bright with a wet room ensuite. I chose this place as my neighbour recommended it to me as she was here 2 years prior after the same hip replacement and I remember visiting her at the time.

Excellent care from all staff. The home and the food were all good. Only slight criticism is that we didn't always receive updated information , but this is probably due to not being able to access relatives information online system as it was being shut down prior to changing systems.

Whittington House is amazing and I can't recommend enough! They have an holistic and person-centred approach towards their residents and I've noticed a real change in my mother's physical and mental health since arriving at Whittington. We have had hiccups or teething problems if you will, however, the staff are all willing to listen and work with us as a family to resolve any issues. The manager is really lovely and very approachable, she genuinely listens to your concerns and quite clearly does her job with a passion. The nurses and care staff work in a very high standard and the food is very nutritional as my mother is finally putting on weight. The admin team and reception are only too happy to help with anything that might arise. I work in a nursing home myself and I genuinely can't recommend this nursing home enough. Thank you Whittington House and thank you to each and every person who works in the home.

All residents' water should be changed daily, however, this isn't the case as on most occasions when we visit it is at least one or two days old on the sticker - or the sticker has been removed. We have complained on numerous occasions but unfortunately, the situation isn't resolved.

I now have my mum-daughter relationship back where I can visit her for coffee and a meal.

The building is a pleasant, clean and fresh environment. It has light and spacious rooms with big windows overlooking the woods, and the simple layout and wide corridors are easy for an older person to navigate. Big thanks to the Whittington team for everything.

Mum has been a resident for 6 months. The staff have been very kind and caring. There has been one incident during that period when the carer upset Mum. The environment is very nice, purpose-built, and modern. There are lots of activities (if residents wish to join in). The food has been variable, although this is a matter of personal taste. Alternatives are available on request. On a daily basis, communication is satisfactory but it is sometimes difficult to obtain specific information.

We are very well cared for. All of the staff work very hard to see that all our needs are met. The home is very well-cleaned daily. There are some very nice sheltered gardens which are ideal for residents to sit out in the summer. Food is adequate, though variety is limited.

My mother was in Whittington House for seven years. Her care was fantastic. Excellent food. Always gently encouraged to eat when she didn’t feel well. The home is always clean and well-kept. I was always contacted if there was a problem or the staff were worried about Mum. I cannot fault Whittington House.

The whole experience from the initial call to arrange viewing and subsequently the prompt availability of a room for initial respite followed by the acceptance as a permanent resident was excellent. I can fully recommend the facility and staff.

Lastly, I look forward to going.

My mother has been a resident at Whittington House Nursing Home for 3 1/2 years. Recently she needed to be admitted to hospital for an emergency. The staff identified this and informed me immediately. They packed a bag for Mum with everything she needed for her stay to be comfortable and this reflected their knowledge of what Mum liked. This meant I could meet Mum at the hospital and stay with her. Fortunately, her stay was only 3 days but during this time Mum was keen to get back to Whittington House and the activities. This reflects Mum's feelings that Whittington House is her home. This is a credit to the staff who look after her so well and organise all the activities. We are very grateful for the care Mum receives.

Personally, I highly recommend it

The activities at Whittington House are great, those responsible ensure there are lots of varied activities to keep residents stimulated. My mum's cognitive abilities have certainly improved largely thanks to this as well as the great care from all staff leaving me confident that she is in the best possible place.

Please avoid.

Having Parkinson's, my wife's condition and attitude can be extremely variable and Whittington House Nursing Home rose to the occasion. They coped admirably. Thank you very much. As and when she requires full-time care we shall be looking to Whittington House.

Overall, I've been very happy with my stay. However, the food tends to be cold when getting it. The room has only been hovered twice, and that was when I requested it. Being over 6ft tall, I find the best the most uncomfortable I have ever had.