What types of Care is National Star College - Ullenwood registered for?

Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does National Star College - Ullenwood have?

There are 70 Single Rooms and 9 Couples/Companion Rooms.

What are the Facilities & Services at National Star College - Ullenwood?

Own Furniture if required, Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is National Star College - Ullenwood to the centre of Cheltenham?

3.6 mile(s) as the crow flies, distance by road may be significantly further.

National Star College - Ullenwood care home, Ullenwood, Cheltenham, Gloucestershire GL53 9QU

National Star College - Ullenwood

Ullenwood, Cheltenham GL53 9QU

5 Reviews

Care Provided by National Star College - Ullenwood

Primary Care Categories

Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Younger Adults

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
For a maximum of 88 Service Users

Other Care Provided

Acquired Brain Injury (ABI)
Day Care

Facilities

Own Furniture if required
Smoking not permitted
Minibus or other transport
Lift
Wheelchair Access
Ground Floor Accommodation only
Gardens
Bar/Café
Residents Kitchenette
Television point in own room
Residents Internet Access

Good to Know

Group/Owner

National Star Foundation

Person in Charge

Zoe Barnett (Manager)

Local Authority / Social Services

Gloucestershire County Council

Admission Information

Ages from 16 to 25

Care Home Design/Build

Purpose Built: Yes

Room Information

Single Rooms (70)
Couples/Companion Rooms (9)

Review from D W (Father of Resident) published on 12 September 2023 Submitted via Website • Report

Overall Experience

My daughter is about to commence a fourth year and has therefore been resident at National Star for three full years. This is sufficient time for us to have an a reasonably accurate understanding of the establishment; in essence and overall, it can be described as being excellent. However, nowhere is

perfect and, as parents, as far as we are concerned, there has been one fundamental issue that potentially could adversely affect the college and the learners: over 2022 and 2023 numerous experienced staff have left and the high turnover of care staff is most obvious and concerning. Some excellent people have gone and it means that new people have much to learn and require significant training. This situation is not just concerning, but does not need to occur, because the time and cost of retraining could have been invested into paying the care staff more adequately. Even from a business perspective, it does not make sense because the cost of retraining makes this approach a false economy.

Reply from Eliaine Hodgin, Head of Marketing at National Star College - Ullenwood

Thank you for taking the time to review National Star at Ullenwood. We are thrilled to read you consider the provision to be excellent overall.
Like other health and social care providers, we…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Alison P (Mother of Resident) published on 12 September 2023 Submitted via Website • Report

Overall Experience

My daughter has been cared for in an exemplary way. She had been supported to develop and express her own opinions and given absolute dignity and respect. She has developed her independence skills and confidence to a high level and learnt things that will last a lifetime.

Reply from Eliaine Hodgin, Head of Marketing at National Star College - Ullenwood

Thanks so much for your glowing review of National Star at Ullenwood. We hope your daughter continues to use the skills she has developed during her time with us as she becomes an active citizen in…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Steve P (Father of Resident) published on 4 September 2023 Submitted via Website • Report

Overall Experience

National Star College was excellent in every aspect, from our first contact to the graduation event at the end of year three; they helped our disabled son develop into a confident, independent young man who will hopefully use the exceptional skills and experience from his time at the college to reach

his full potential in life and achieve his aspirations. National Star College is an experience that every young person with a disability should have if they get the opportunity. Keep up the exceptional work team; we will miss you all dearly.

Reply from Eliaine Hodgin, Head of Marketing at National Star College - Ullenwood

Thank you so much for taking the time to review National Star College and for awarding us five stars across the board for the care, support and education we have provided to your son. We know he will…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from S B (Mother of Resident) published on 21 July 2023 Submitted via Website • Report

Overall Experience

Since September 2021, we have found our son to have received excellent care, therapy and education at National Star College. Our son really enjoys the happy family atmosphere of his residence and the company of both his peers and facilitators. I am kept informed of any medical issues by dedicated nurses

and his key workers keep me in touch with my son through regular social media calls. When I visit, my son seems to be really happy and settled and I am always delighted to see how well his facilitators know him. I believe that his social, care and health needs are very well met.

Reply from Elaine Hodgin, Head of Marketing at National Star College - Ullenwood

Thanks so much for submitting your review of National Star. We are delighted to read your positive comments and to hear how happy your son is in our care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Denise P (Mother of Resident) published on 16 August 2021 Submitted via Website • Report

Overall Experience

Helped my disabled daughter to move forward to adulthood, gaining confidence along with skills for life helped repair some of the damage done by school! National Star College gave her a chance to explore what she could accomplish without being put down by others like drama, dance and aerial dancing.

She has been very happy during her time there and all of the staff have been brilliant.