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Chestnut Court

St James, Quedgeley, Gloucester, Gloucestershire GL2 4WD
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Chestnut Court, Gloucester
Chestnut Court, Gloucester
Chestnut Court, Gloucester

Chestnut Court offers up to 80 residents compassionate, individualised nursing, dementia and respite care in a modern, comfortable environment. Opened in 2009, the home is in an attractive residential area, close to all local amenities in Quedgeley.

This modern home radiates a homely atmosphere. With your comfort and well-being in mind, this welcoming home is designed around four 'households'. You will find somewhere to relax or socialise with family and friends...  

Care Provided by Chestnut Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,520 - £1,640£1,675 - £1,800
Residential Dementia Care£1,640 - £1,825£1,800 - £2,005
Nursing Care£1,983 - £1,983£2,168 - £2,168
Nursing Dementia Care£1,983 - £1,983£2,168 - £2,168
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the

home.

Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should

be paid for by yourself.

Contact Chestnut Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sherrie Lewis(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Visiting

  • Visitors are welcome at any time.

Parking

  • Free parking is available outside the home.

Chestnut Court Reviews (108)

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9.9

Chestnut Court has a Review Score of 9.9 (9.853) out of 10, based on 24 reviews in the last 2 years. Over all time Chestnut Court has 108 reviews.

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Showing 108 reviews matching selected criteria
Review from J T (Wife of Resident) published on 3 September 2024 Submitted via Postal Card
Overall Experience

One of the most upsetting, stressful, emotional decisions in life is having to make the decision to put a loved one into care. The main reason I picked Chestnut Court, Glos, for my dear husband was because of the lovely, friendly, homely, happy atmosphere that came across for reception staff, carers, and nurses. He was surprisingly settled very quickly. The carers, nurses, and lead nurses at Willow Household are absolutely brilliant and exceptional. Nothing is too much trouble and I personally understand fully, how difficult it can be when dealing with dementia and personality disorders. They have been such a wonderful support to my husband, myself and my family. I cannot thank them enough.

Reply from Rowen Campbell, on behalf of the team at Chestnut Court

We appreciate your kind words and that you've taken the time to share your experiences of making that decision. I'm sure this will be very reassuring to read for others in a similar position. Please don't hesitate to ask if there is anything more we can do to support your family.

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Review from P H (Husband of Resident) published on 27 August 2024 Submitted via Postal Card
Overall Experience

Great care home, all the staff put in 100% while looking after my wife. While she was in your home I could and would not fault them at all. The last weeks were hard for my wife and all the staff did all that they could for her.

Reply from Rowen Campbell, on behalf of the team at Chestnut Court

It was a privilege to care for your wife and she is missed by the team here. We do appreciate you taking the time to write us a review and for your feedback. Please do let us know if there is ever anything else we can do to support you.

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Review from E P (Granddaughter of Resident) published on 7 August 2024 Submitted via Postal Card
Overall Experience
Lovely setting, and a lovely stay.
Nan was well looked after and very loved and cared for.
The staff went above and beyond when Nan was at the end of her life.

Thank you, we appreciate everything. We will always be grateful.

Reply from Rowen Campbell, on behalf of the team at Chestnut Court

We are so sorry for your loss. It was an honour to care for your Nan and she is missed by the team. If there is ever anything more we can do for your family, please just let us know.

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Review from G P (Daughter of Resident) published on 7 August 2024 Submitted via Postal Card
Overall Experience

Couldn't of wished for better care and attention for my Mum. The staffing was excellent and caring. We appreciate everything you have done for Mum. Excellent, 5 stars.

Reply from Rowen Campbell, on behalf of the team at Chestnut Court

Thank you for your kind words. Your Mum is missed by everyone at Chestnut Court and it was a privilege to care for her here. Please let us know if there is anything more we can do to support your family.

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Review from D G (Son of Resident) published on 23 July 2024 Submitted via Postal Card
Overall Experience
My Father settled in quickly at Chestnut Court Residential unit (Ash) mainly due to the relaxed atmosphere, pleasant surroundings, and the friendliness and professionalism of the carers, following advice from the care team my Father was moved to the Dementia Unit (Maple), this proved to be a good move as he started joining in the activities and became more content.

I would like to thank all the staff (carers and admin) at Chestnut Court my sincere thanks for all their help and understanding.

Reply from Rowen Campbell, on behalf of the team at Chestnut Court

It's been an honour to care for your father at Chestnut Court. Thank you for taking the time to share your experiences in a review for us - the whole team appreciates your comments.

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Review from J G (Daughter-in-law of Resident) published on 23 July 2024 Submitted via Postal Card
Overall Experience
During the time my Father-in-law was a resident at Chestnut Court, he was very well cared for by all members of staff. It could have been the carers, domestics, or the activities coordinators who would engage with him, be it a wave, a chat, or just a smile which made him feel safe and at home.

Thank you, everyone at Chestnut Court!

Reply from Rowen Campbell, on behalf of the team at Chestnut Court

Thank you for sharing your experience of your father-in-law's experience with us, and your feedback on our team. It was a privilege to have him with us, and if there is anything more we can do for your family, please don't hesitate to let us know.

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Review from K T (Son-in-law of Resident) published on 23 July 2024 Submitted via Postal Card
Overall Experience

All staff were brilliant, could not have asked for better care that my Father in law received, could not have asked for more. Including reception staff.

Reply from Rowen Campbell, on behalf of the team at Chestnut Court

We appreciate you taking the time to share your experiences of Chestnut Court, and for your feedback on our team - it means a lot, thank you.

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Review from S T (Daughter of Resident) published on 23 July 2024 Submitted via Postal Card
Overall Experience

All the staff are caring and have done an excellent job looking after Dad.

Reply from Rowen Campbell, on behalf of the team at Chestnut Court

Thank you very much for taking the time to write us a review - we do appreciate it. If there is any more we can do to support your family, please just let us know.

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Review from A B (Son of Resident) published on 18 July 2024 Submitted via Postal Card
Overall Experience

Your staff are amazing and cared for Dad with professionalism and care, making his stay a fantastic experience for him.

Reply from Rowen Campbell, on behalf of the team at Chestnut Court

Thank you for your kind words and for taking the time to write us a review. It was a pleasure to have your Dad with us at Chestnut Court.

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Review from F B (Resident / Service User) published on 5 June 2024 Submitted via Postal Card
Overall Experience

Chestnut Court is a very happy place to be. I have to say, I'm truly thankful to be here.

Reply from Rowen Campbell, on behalf of the team at Chestnut Court

Thank you for taking the time to share your experiences of life at Chestnut Court, and for submitting a review - we do appreciate it. Please don't hesitate to ask if there is anything more we can do for you.

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Review from Martin I (Son of Resident) published on 4 October 2023 Submitted via Postal Card
Overall Experience

Excellent establishment, this installs confidence in the care system. The staff were always kind and helpful with a great sense of humour and patience. The whole place is spotless and well-run. Special thanks to the two ladies who were really helpful and couldn't do enough for my Mum. Thank you all so much!

Reply from Rowen Campbell, on behalf of the team at Chestnut Court

Thank you for your kind words about our home, and about the system. It's really lovely to hear your feedback, and we appreciate you taking the time to share it with us.

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Review from Amy W (Great-grandson of Resident) published on 21 August 2023 Submitted via Postal Card
Overall Experience

Chestnut Court is a fantastic care home where the resident's happiness and well-being are always put first. Every member of staff is always happy to help and care deeply for every resident and their families. The standard of care my Grandfather receives is more than we could have hoped for. We feel happy knowing he is being looked after with such a high standard of care.

Reply from Rowen Campbell, on behalf of the team at Chestnut Court

Thank you for your kind words, and for taking the time to write us a review. I'm glad that we're able to support your grandfather and your family, and if there is anything else you need, please don't hesitate to ask.

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Review from Deborah W (Daughter of Resident) published on 21 August 2023 Submitted via Postal Card
Overall Experience

Mum has settled in really well due to the combination of a bright, sunny and clean room, excellent food, ability to come out with family and friends unrestricted, but most of all due to the genuine, outstanding care shown to her at all times, making her feel so special, giving the whole family peace of mind.

Reply from Rowen Campbell, on behalf of the team at Chestnut Court

Thank you for your kind words, we really do appreciate it. I'm so pleased to hear your mum has settled in so well with us. If there is anything at all that she needs, please don't hesitate to ask.

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Review from S M (Daughter of Resident) published on 11 August 2023 Submitted via Postal Card
Overall Experience

My Mum has been at Chestnut Court for 6 weeks. First as a patient in the nursing unit and then as a resident. She has received exemplary care from both nursing and care staff. She has now settled into the residential unit, with bits and pieces from home to help her settle in. As a family, we have felt welcomed and supported by staff, particularly as we have negotiated the complexities of social care and financial assessments. When Mum was very poorly a few days ago paramedics were called promptly and I was contacted straight away. After a day in A&E Mum was very happy to come back 'home' to Chestnut Court and I think that says it all!

Reply from Helen Dearing, Regional Marketing Manager - Central at Chestnut Court

Thank you for your kind words. It's so nice to hear that your mum thinks of Chestnut Court as her home. We love having her here. I will ensure your feedback is passed back to the teams who have cared for your mum since she arrived. Thank you!

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Review from Susan D (Wife of Resident) published on 8 August 2023 Submitted via Postal Card
Overall Experience

My husband has been in Chestnut Court for just over a year and has had excellent care from all the staff. The carers handle difficult situations with patience and humour and my husband responds positively to both. I would definitely recommend this home as a very loving and caring home - not only to the residents but to their families also.

Reply from Helen Dearing, On behalf of at Chestnut Court

Thank you for taking the time to submit a review and for your recommendation. We're glad you're happy with our home and we hope that your husband is happy and settled with us.

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Review from C T (Son of Resident) published on 14 July 2023 Submitted via Website
Overall Experience
My mum has been a resident for about two years and, in overall terms, she is happy and well looked after. It is evident that the pandemic has had an impact on the home and that they have had staffing difficulties in the past but it seems that the worst of these things is now behind them. The staff (including catering, cleaning, activity and care staff) seem to be a thoroughly dedicated group of people who are committed to the care and well-being of the residents. They are all great!
Management systems do not always work - external appointments are not always recorded, events and needs not always passed on from shift to shift, advice from the district nurse is not always followed up.

There is also a challenge when it comes to providing care which sits on the borderline between medical and personal care which has resulted in Mum not getting some of the care she needs. The rooms are starting to look a little frayed around the edges.

Reply from Rowen Campbell, on behalf of the team at Chestnut Court

Thank you for sharing your experiences of Chestnut Court and for taking the time to write us a review. I will share your comments with the home manager as your feedback is important to us.

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Review from Caroline H (Daughter-in-law of Resident) published on 5 July 2023 Submitted via Postal Card
Overall Experience

Staff, environment and food, all excellent. From the moment we first visited Chestnut Court Care Home, everyone was so welcoming and helpful in settling Mum into her new environment. We cannot praise or thank the staff for helping Mum settle into her new home. It's a pleasure to visit. The home has a wonderful atmosphere with various activities going on. Would highly recommend Chestnut Court to my friends or anyone who is looking for an outstanding care home.

Reply from Rowen Campbell, on behalf of the team at Chestnut Court

Thank you for your kind words and for your recommendation. I'm glad your mum is so settled and happy with us. Please just let us know if there is anything else either you or your mum needs.

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Review from N J (Son of Resident) published on 5 July 2023 Submitted via Postal Card
Overall Experience
Superb staff team with good communication about care needs. The environment of the dementia units is very friendly for sufferers, with lots of varied stimuli, colours/sensate/pictures etc.

Assessment unit - light, airy and clean with a good feel.

Reply from Rowen Campbell, on behalf of the team at Chestnut Court

Thank you for taking the time to write us a review - we do appreciate your feedback. If there is anything more we can do to support your family, please just let us know.

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Review from Terry F (Brother of Resident) published on 5 July 2023 Submitted via Postal Card
Overall Experience
I think Chestnut Court Care Home is a huge improvement compared to the previous care home my brother was formally a resident. The staff are very caring and seem to spend lots of time with the residents. Two members of staff are especially friendly and nothing seems to be too much bother for them.
I think this care home, as a whole, is very clean and well-maintained. My brother's room is spotless like you would expect if you were staying in a hotel.

I would certainly rate Chestnut Court as excellent.

Reply from Rowen Campbell, on behalf of the team at Chestnut Court

Thank you for your kind words about our home. I'm delighted we're able to offer the care your brother needs. If there is anything more we can do for either you or your brother, please just let us know.

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Review from J H (Daughter of Resident) published on 26 June 2023 Submitted via Postal Card
Overall Experience

This was a sad time for the family. My father had cancer and his life expectancy was short. The home supported us and allowed us to visit at any time, day or night. We were able to use all the facilities and discuss my father's care round the clock. They did all they could to give a holistic approach to the nursing of my father.

Reply from Rowen Campbell, on behalf of the team at Chestnut Court

We are all so sorry for your loss and it was an honour to care for your father. We really appreciate you taking the time to write us a review.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 June 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Chestnut Court.

Upcoming Events

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Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for Chestnut Court.

Meet the Team (6)

Sherrie Lewis
Sherrie LewisJob Title:Home ManagerJoined: 2003

Sherrie has worked for OSJCT since 2003. Initially at Marden Court (where she worked for 19 years) and then at Ridgeway House, before joining the team at Chestnut Court in June 2025 in her role as Home Manager. When asked what she likes most about her role at Chestnut Court, Sherrie told us, “The best thing about Chestnut Court is the people. Everyone is so friendly and clearly wants the best for our residents”.

Andy Wood
Andy WoodJob Title:Area Operations ManagerJoined: 2020

Andy has been working in the care sector since 1993. Initially focusing on the physical and learning disability sector, and then as a CQC inspector, Andy joined OSJCT as an Area Operations Manager in 2020. Currently in the home on a weekly basis, Andy's role is to work with Sherrie to drive improvements in care and communication and ensure we deliver on OSJCT’s key values.

Lovely Ward
Lovely WardJob Title:Deputy Home ManagerJoined: 2019

Lovely joined the team here at Chestnut Court in 2019, initially as a carer before moving into more senior leadership roles. Lovely has been the Deputy Manager at Chestnut Court since 2023, with her warmth and enthusiasm for her role continuing to make Chestnut Court a wonderful place to live and work. Lovely told us, “I have spent 16 years working in the Trust. As a Deputy manager am deeply proud of. During this time, I have grown both professionally and personally, developing strong responsibilities with residents, families, and staff. I am passionate about providing compassion, person-centred care and supporting my team to feel valued, confident, and supported. My experience has taught me the importance of empathy, patience and leadership, and I remain committed to making a positive difference every day”.

Tiffany Randall
Tiffany RandallJob Title:Head of CareJoined: 2021

Tiffany has been part of the team at Chestnut Court since 2021, initially as a night care lead, before moving into her current role as acting Head of Care. Tiffany says that she enjoys working with residents and their families, and this is the most rewarding part of her role.

Maria Chlebakova
Maria ChlebakovaJob Title:Senior NurseJoined: 2021

Maria has worked for OSJCT since 2021. Maria joined the team at Chestnut Court in her role of Senior Nurse in April 2024. Her clinical expertise and experience are key to ensuring that our nursing households run smoothly. Day-to-day tasks for Maria include reviewing residents' health and well-being, managing a team of nurses across the home and completing health care assessments and audits.

Ruth and Leah Jefferies
Ruth and Leah JefferiesJob Title:Activity CoordinatorsJoined: 2004

Ruth and Leah are our mother and daughter dream team of Activity Co-ordinators at Chestnut Court.

Having worked at Chestnut Court for over 21 years, Ruth sees the home as much more than just a place of work and can’t imagine working anywhere else.

Leah also has a strong connection with Chestnut Court, having spent so much time at the home with residents during her upbringing.

“I have been coming to Chestnut Court since I was 9 years old. I can remember coming into the home to spend time with residents here whilst growing up – even on Christmas Day! Whilst at University studying Illustration, I would come back to Chestnut Court during my time off to help out as well.”

Their role as Activity Coordinators within the home is to support the well-being of residents with a stimulating and varied programme of activities.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chestnut Court to verify any information. View our terms and conditions. Chestnut Court has an Enhanced Service -more info.