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Chestnut Court

St James, Quedgeley, Gloucester, Gloucestershire GL2 4WD
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Chestnut Court, Gloucester
Chestnut Court, Gloucester
Chestnut Court, Gloucester

Chestnut Court offers up to 80 residents compassionate, individualised nursing, dementia and respite care in a modern, comfortable environment. Opened in 2009, the home is in an attractive residential area, close to all local amenities in Quedgeley.

This modern home radiates a homely atmosphere. With your comfort and well-being in mind, this welcoming home is designed around four 'households'. You will find somewhere to relax or socialise with family and friends...  

Care Provided by Chestnut Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,520 - £1,640£1,675 - £1,800
Residential Dementia Care£1,640 - £1,825£1,800 - £2,005
Nursing Care£1,983 - £1,983£2,168 - £2,168
Nursing Dementia Care£1,983 - £1,983£2,168 - £2,168
Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the

home.

Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should

be paid for by yourself.

Contact Chestnut Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sherrie Lewis(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Visiting

  • Visitors are welcome at any time.

Parking

  • Free parking is available outside the home.

Chestnut Court Reviews (108)

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9.9

Chestnut Court has a Review Score of 9.9 (9.853) out of 10, based on 24 reviews in the last 2 years. Over all time Chestnut Court has 108 reviews.

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Showing 108 reviews matching selected criteria
Review from Julie M (Daughter-in-law of Resident) published on 23 March 2020 Submitted via Website
Overall Experience
The resident has come on well from her respite stay with you - she is eating better and has a carer going in so she has someone to see every day. She hasn't mentioned pain half as much as she did prior and seems bright in herself so looking forward to 90 this year!
We still hear about a friend she made who lived in the same area when they were growing up, how she had someone walk with her to the chemist, the lovely lounge where she could watch the traffic (and have a little sleep!) and how kind everyone was - and please thank the chef as she is now doing her own scrambled egg on toast!
I think her stay with you has definitely got her back on track and given her and us that little break that was needed. I think we know there will be more dips ahead and I know she would love to re-visit you there. At least we've tried it and it was successful so we would not hesitate to re-book again.

Thanking everyone else for their kindness.

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Review from D R (Resident / Service User) published on 18 February 2020 Submitted via Postal Card
Overall Experience

I am pleased with the care I am receiving although the carers are very busy and sometimes short of staff. It's been very awkward at the moment because of the infection going around, which I have managed to avoid.

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Review from Tricia (Daughter of Resident) published on 5 February 2020 Submitted via Website
Overall Experience
Parent not helped to eat, food placed and left whilst Mum was laid down unable to access food herself.
Deterioration of health noticed by a member of staff two days after raised a concern.

Out of date info was sent with Mum when she went to A&E.

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Review from Diane H (Wife of Resident) published on 16 May 2019 Submitted via Postal Card
Overall Experience

My husband has been in Maple Unit of Chestnut Court since November 2018. The care is excellent. Every member of staff are pleasant and helpful. They treat the residents and visitors alike with kindness and respect. I visit daily and always find it a happy and calm environment. The programme of activities are varied and interesting and always well attended.

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Review from Christopher C (Cousin of Resident) published on 26 February 2019 Submitted via Postal Card
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Very friendly.

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Review from Doreen P (Resident / Service User) published on 5 June 2018 Submitted via Postal Card
Overall Experience

The care home is the tops. Really like the room that I am in.

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Review from Gillian B (Resident / Service User) published on 5 June 2018 Submitted via Postal Card
Overall Experience

The care home is very good. The hairdressers are excellent.

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Review from Sally H (Daughter of Resident) published on 22 March 2018 Submitted via Postal Card
Overall Experience

Happy with mum's care. She is happy with having company. Staff very caring, at times understaffed and under a lot of pressure. The home keeps changing the manager which must make it difficult for the staff.

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Review from Barbara T (Resident / Service User) published on 8 March 2018 Submitted via Postal Card
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Carers very caring and hardworking. seems very clean and tidy. Activities well thought out.

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Review from Valerie A (Resident / Service User) published on 8 March 2018 Submitted via Postal Card
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It's okay but not been here for long.

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Review from Vivienne N (Resident / Service User) published on 7 March 2018 Submitted via Postal Card
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Food is very good, along with the entertainment, recommend to anyone.

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Review from Gwendolilne C (Resident / Service User) published on 2 March 2018 Submitted via Postal Card
Overall Experience

Very nice. People don't bother her. Nice food, nice people to be here with.

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Review from Kathleen J (Resident / Service User) published on 2 March 2018 Submitted via Postal Card
Overall Experience

She came because she liked it here. First class and can do more Bingo.

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Review from Stuart L (Resident / Service User) published on 2 March 2018 Submitted via Postal Card
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Quite comfortable, open spaces not too closed in, not too many rules and freedom to move around - go out. Can be noisy at night but wants to stay as long as possible.

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Review from Denis P (Husband of Resident) published on 22 January 2018 Submitted via Postal Card
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Every one at Chestnut Court was most helpful and made my daughter and myself most welcomed under the circumstances.

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Review from David W (Relative of Resident) published on 2 November 2017 Submitted via Postal Card
Overall Experience

2 and a half to 3 years ago when my relation first resided, we could not fault the home in any way.

It started going downhill after the manager left. Administration of the home declined and has continued downwards. Staff shortages regularly occur, notes of events are not made or passed on to changeover staff. Equipment not maintained, décor needs attention. The hardcore of regular staff members are good but they do not get appropriate backing. The moral seems poor.

Reply from Elaine Brewster, PR & Comms Manager at Chestnut Court

Thank you for taking the time to review our home. We acknowledge the issues you have raised and we have already taken steps to make the necessary improvements. Our Area Operations Manager is now running the home, working to a detailed action plan and managing rotas to ensure safe staffing levels....  

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Review from Helen B (Resident / Service User) published on 2 November 2017 Submitted via Postal Card
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Never had so much food! Very easy.

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Review from Vivienne N (Resident / Service User) published on 2 November 2017 Submitted via Postal Card
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You would have to go a long way to find any better. No faults. Don't want to leave.

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Review from Gwendoline C (Resident / Service User) published on 23 October 2017 Submitted via Postal Card
Overall Experience
Quite nice, but rather be at home.

Everybody should get it if they can't get anything else.

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Review from P H (Resident / Service User) published on 23 October 2017 Submitted via Postal Card
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I like it here.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 June 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

There are no upcoming events for Chestnut Court.

Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for Chestnut Court.

Meet the Team (6)

Sherrie Lewis
Sherrie LewisJob Title:Home ManagerJoined: 2003

Sherrie has worked for OSJCT since 2003. Initially at Marden Court (where she worked for 19 years) and then at Ridgeway House, before joining the team at Chestnut Court in June 2025 in her role as Home Manager. When asked what she likes most about her role at Chestnut Court, Sherrie told us, “The best thing about Chestnut Court is the people. Everyone is so friendly and clearly wants the best for our residents”.

Andy Wood
Andy WoodJob Title:Area Operations ManagerJoined: 2020

Andy has been working in the care sector since 1993. Initially focusing on the physical and learning disability sector, and then as a CQC inspector, Andy joined OSJCT as an Area Operations Manager in 2020. Currently in the home on a weekly basis, Andy's role is to work with Sherrie to drive improvements in care and communication and ensure we deliver on OSJCT’s key values.

Lovely Ward
Lovely WardJob Title:Deputy Home ManagerJoined: 2019

Lovely joined the team here at Chestnut Court in 2019, initially as a carer before moving into more senior leadership roles. Lovely has been the Deputy Manager at Chestnut Court since 2023, with her warmth and enthusiasm for her role continuing to make Chestnut Court a wonderful place to live and work. Lovely told us, “I have spent 16 years working in the Trust. As a Deputy manager am deeply proud of. During this time, I have grown both professionally and personally, developing strong responsibilities with residents, families, and staff. I am passionate about providing compassion, person-centred care and supporting my team to feel valued, confident, and supported. My experience has taught me the importance of empathy, patience and leadership, and I remain committed to making a positive difference every day”.

Tiffany Randall
Tiffany RandallJob Title:Head of CareJoined: 2021

Tiffany has been part of the team at Chestnut Court since 2021, initially as a night care lead, before moving into her current role as acting Head of Care. Tiffany says that she enjoys working with residents and their families, and this is the most rewarding part of her role.

Maria Chlebakova
Maria ChlebakovaJob Title:Senior NurseJoined: 2021

Maria has worked for OSJCT since 2021. Maria joined the team at Chestnut Court in her role of Senior Nurse in April 2024. Her clinical expertise and experience are key to ensuring that our nursing households run smoothly. Day-to-day tasks for Maria include reviewing residents' health and well-being, managing a team of nurses across the home and completing health care assessments and audits.

Ruth and Leah Jefferies
Ruth and Leah JefferiesJob Title:Activity CoordinatorsJoined: 2004

Ruth and Leah are our mother and daughter dream team of Activity Co-ordinators at Chestnut Court.

Having worked at Chestnut Court for over 21 years, Ruth sees the home as much more than just a place of work and can’t imagine working anywhere else.

Leah also has a strong connection with Chestnut Court, having spent so much time at the home with residents during her upbringing.

“I have been coming to Chestnut Court since I was 9 years old. I can remember coming into the home to spend time with residents here whilst growing up – even on Christmas Day! Whilst at University studying Illustration, I would come back to Chestnut Court during my time off to help out as well.”

Their role as Activity Coordinators within the home is to support the well-being of residents with a stimulating and varied programme of activities.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chestnut Court to verify any information. View our terms and conditions. Chestnut Court has an Enhanced Service -more info.