Aspen Court Care Home

Hope Corner Lane, Taunton TA2 7PB
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9.6 66 Reviews
  • Aspen Court Care Home, Taunton
Aspen Court Care Home in Taunton offers a friendly home for people needing residential care.

Trained caring staff treat residents with dignity and respect.

There are a wide variety of social activities for residents to enjoy that suit their interests.

Nutritious meals are provided that cater to special dietary requirements.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kim Leech (Manager)

Local Authority / Social Services

Admission Criteria

  • 50 years & over
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (42)

Parking

  • There is a private car park on site

Aspen Court Care Home Reviews (66)

Total of 66, showing 61-66
9.6

Aspen Court Care Home has a Review Score of 9.6 (9.551) out of 10, based on 9 reviews in the last 2 years. Over all time Aspen Court Care Home has 66 reviews.

Overall Experience

  • 56
  • 10
  • 0
  • 0
  • 0

Date Published

66
5
7
9
57

Review from C B (Daughter of Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has lived in Aspen Court for six years now and it is absolutely amazing. The rooms are lovely, clean and homely, each is beautifully decorated and all airy and cheerful. The food is really excellent, lots of choice and delicious. All the staff here are brilliant, extremely friendly and always
helpful. Nothing is too much trouble for them. All the residents are looked after like family members and treated with so much dignity and respect. In fact, it is very noticeable how they all work so well together and enjoy their chosen profession. This shines through and is therefore reflected to both the residents and their families. From beginning to the end of their shifts all the staff remain positive, happy helpful and cheerful. It's incredible. It is a truly great feeling to know my Dad has the "best care possible" by such a brilliant team of staff at the lovely care home Aspen Court.

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Review from RC (Daughter of Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would just to say how wonderful all the staff are as Aspen Court Care Home have been caring for my father.
Communication is very good and all the staff were polite, friendly and caring.

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Review from Maria B (Daughter of Resident) published on 21 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is at E.O.L at present. I would just like you to know how amazing ALL your staff have been to my dad and our family. Dad is keeping his dignity, nothing is too much trouble. Often we get a hand on our backs, or a cuddle, that means so much! Even down to the vicar being called, & what a lovely
man he is. Compassion, care, dignity. You have a fantastic home, it is like walking into family walking into Aspen Court.
Thank you from the bottom of our hearts.

Reply from Sharon Warren, PR Manager at Aspen Court Care Home

Hello Maria, thank you so much for taking the time to send such a lovely review of Aspen Court and our staff. Our staff work so hard and it's lovely to hear such kind words that I'm sure they will be over the moon to receive.

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Review from Angela M (Daughter of Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my mother every day since the beginning of January 2016. I am very grateful for the high level of medical, emotional, intellectual and physical care my mother has received. She is treated as an individual and with dignity. She has her hair done every week and her clothes are beautifully
washed and ironed. She loves the excellent food, staff ask her for her preferences before each meal. They always knock before entering her room. Staff are courteous, friendly and helpful. There are daily activities for residents.

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Review from E S (Resident) published on 10 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the manager down to the domestic staff, all make you feel welcome and with loving care to all relatives. Residents enjoys activities especially music afternoons. On visiting a tray of tea or coffee most welcome. Hairdresser and chiropody service on a regular basis.

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Review from Marian H (Daughter of Resident) published on 4 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally well staffed and residents receive all the help and attention they need. Plenty of extra activities and entertainment for Christmas period. Manager personally gave gifts from owners Notaro to every resident on Christmas morning. Good communication with families and friends, regular group meetings.
Special Christmas lunch all invited before the big day when lunch just for residents.

Reply from Sharon Warren, PR Manager at Aspen Court Care Home

We greatly appreciate the time you have taken to complete this wonderful review. I will personally ensure that the manager and staff are aware of your comments and feedback. Feedback is greatly valued by the team and allows us to ensure we delivering a very high standard of care and support.

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Current Review Score: 9.6 (9.551)

Overview of Review Score

The Review Score of 9.6 (9.551) out of 10 for Aspen Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.651 for Aspen Court Care Home is calculated as follows: ( (79 Excellents x 5) + (18 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 106 Ratings = 4.651

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Aspen Court Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

Meet the Team (1)

Kim

Kim Leech

Job Title: Care Home Manager

Joined: 2008

Kim joined Notaro Care Homes in January 2008 as registered manager of Aspen Court Nursing Home, a home she managed successfully until last October, when she temporarily transferred to open and manage our newest home, Casa di Lusso, Bridgwater. Kim has since returned to Aspen Court Care Home Taunton after spending a year at Casa, helping to establish our newest dementia nursing home. Her career in care spans over 30 years, working for Somerset Mental Health Partnership in various capacities including Staff Nurse, Community Outreach Nurse and managing wards. Throughout her career, Kim has gained many sector specific qualifications including her NVQ Level 4 Leadership & Management qualification for registered managers.


Kim’s love of her job and her residents is clearly displayed by her work ethic; she is a dedicated, loyal manager who is respected by all.


In her spare time, Kim loves watching F1, learning about local and national history and delving into a great book.
Please feel free to contact Kim directly at kim.leech@notarohomes.co.uk

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aspen Court Care Home to verify any information. View our terms and conditions. Aspen Court Care Home has an Enhanced Service - more info.