Beauchamp Country House Care

Beauchamp House staff are friendly and dedicated. They put the needs of the residents first and foremost and have worked tirelessly during COVID to keep them safe, healthy and happy. Although the costs are expensive, they are in line with other care providers, and when my parents needed Social Care funding to take over, the management at the head office were open to discussion and negotiation regards the cost of continuing care, so that an agreement was reached.

My mother has settled in very well to Beauchamp House, and even to be as content as could be during Covid, thanks to all the staff who are consistently cheerful, caring and respectful. The staff are also extremely helpful to me, and to the rest of my family, with any questions we may have. And I am always informed if my mother has had any accident. The long-term loyalty of the staff, some of whom I know have restricted their own holidays during Covid, is very impressive. The comments below chiefly apply to October 2020, but for aspects such as cleanliness, food and drink, and rooms they reflect my opinions from the last time we were able to visit the home, before Covid.

Thank you, we are so lucky to have such a wonderful place for my Mum's care.

Everyone at Beauchamp Country House was kind. They introduced themselves and chatted with Mum. She felt so well looked after! All the staff were patient and the food and the setting were lovely.

My wife had asthma/COPD, with complications and reducing memory. After hospitalisation in March/April it was clear she needed 24/7. We have lived in this village for nearly 55 years and are aware of its reputation. The staff were very good and helping her to get out of hospital and into the home. Very kind and tactful. They handled her further admission to hospital and then return extremely well. They also laid on a splendid lunch for 8 of us to celebrate our 62nd anniversary. Could not have been kinder. Only complaint. I had £2000 owing on the rent and this took a long time to reach us.

Truly excellent and kind.

After being there for three times for rest care so my carers can have a break, I have got to know everyone and they are all pleased to see me and I get on well with them all.

Mum received end of life care at Beauchamp care home. We had hoped that she would have lived longer to enjoy the surroundings. However, that was not to be. The care she received in the last two weeks of her life was outstanding. Staff were professional, sensitive and very supportive.

My father was resident of Beauchamp Country House Care for about 1 year. It is fair to say the care he received was excellent. The staff were all very kind and caring.

Lovely place in a quiet, rural setting with beautiful grounds. Took great care of my father after he left hospital following an illness. He suffered with dementia and the staff were wonderful and fully understood how frail and confused he was. He had a lovely room, overlooking the beautiful gardens which really helped compensate him for no longer being able to look after himself in his own home. As his son and only surviving family member, I feel incredibly lucky, and proud, that his final days were in such a nice place. Would highly recommend to anyone.

We found ourselves in an impossible situation with my stepfather, whose health deteriorated very suddenly soon after we discovered that he was terminally ill. We were unable to cope. Beauchamp admitted him at very short notice and cared for him wonderfully during what proved to be his last 48 hours. We will always be grateful to all the staff, from orderlies upwards, and would not hesitate in recommending Beauchamp Country House Care to others.

My mother has been beautifully cared for over the last six years at Beauchamp House. The staff have been so aware of how to meet her needs that even though she can no longer speak. They still understand what she wants.

I found Beauchamp comfortable, caring and excellent - except for the bed which was so noisy, it was like something from a horror film. As I was told by 2 members of maintenance, it had not been fitted correctly into the wall and I spent my first night sleeping on the chair from 4am! Many efforts were made to improve the situation, but the 'rattling chains' persisted - though somewhat reduced! Had I availed of all the excellent sustenance offered I would be on a diet now! All staff were delightful and anxious to please, and make my stay a most enjoyable experience. Having the 'assisted bath' was a pure joy! And it was a delight to have my hair done with no hassle.

Charming and helpful staff. Lovely rooms and good quality food.

My mother was diagnosed with cancer and admitted to this home in early March 2019. She died in mid June 2019. Almost everything was excellent, with one exception. This is a beautiful home, with lovely grounds and very caring nursing and welfare staff. They were always very kind to my mother and treated her with great dignity and respect. Her room was lovely and the food and general ambience very good. It has the feel of a country house hotel. Excellent housekeeping, laundry, activities, and nursing/personal care. There are some lovely people here. Sadly, despite my mother having a clear 3 month life expectancy diagnosis from a consultant oncologist and 2 independent GPs, the home did not support a CHC FT application because they (incorrectly) did not consider my mother ill enough - she was very stoical and never made a fuss. The CHC FT took the advice of the home - they did not visit. Thus, my mother died 3 months after admission, unfunded. How sad and distressing for the family.

The staff are quite amazing, so warm-hearted and caring and genuinely interested in the residents. They always react quickly when there is a problem. I would like to see more attention paid to appointments e.g. nail care and hair. The quality of cleanliness could be improved.

He loves his room and the views of the garden and surrounding countryside. To date, he manages to look after his own personal care but knows that there is always someone on hand to provide assistance. My sister and I look forward to our weekly visits and we feel that the relaxed, friendly and homely atmosphere suits our father very well.

I really enjoyed my stay as did my wife. I found the staff, rooms and gardens absolutely marvellous and we would come back. Also, all the staff, cleaners and carers were excellent in a caring and friendly way. The food was exceptional.

After fracturing his hip and needing more care we put Dad in Beauchamp Country House Care home. His stay turned out not to be a long one but the love and care he had was second to none. In his last few days when all the family came to say their goodbyes, we were all treated to that love and care too. We would like to thank all the staff for their support through our difficult time.

My mum was ill with cancer and was hoping to go into the local hospice but there were no beds. I am so happy that she came here for her final days. She was looked after and cared for so well by all the staff, carers and nursing staff - they could not have done more to make her comfortable and looked after us as her family also, offering food, drinks and emotional support, could not have asked for lovelier, more caring people.