West Monkton, Cheddon Fitzpaine, Taunton TA2 8LL
Gotton Manor Care Home is situated in 10 acres of mature private gardens. Residents are encouraged to use the large greenhouses and allotments in the grounds.
This fine country house provides nursing care for up to 33 people. The adjacent Coach House has been adapted to provide 27 rooms in hotel like accommodation for residential care. All rooms provided are for single occupancy, however, some are spacious enough for companions. The majority are en-suite and several have balconies and patios with views of the surrounding countryside.
Both the Manor and the Coach House are superbly appointed with fine furnishings and decor, with large reception and dining rooms. Meals at Gotton Manor can be taken in residents' rooms or the dining room. A good selection of traditional meals are available with daily choices using fresh produce. Special diets can be catered for.
Complementary therapies and activities can be tailored to suit the individual. The home is attended by a qualified hair stylist.
Gotton Manor Care Home also offers short-stay respite care that can be booked up to a year in advance, which can be helpful when planning holidays and short breaks.
Group: Four Seasons Health Care
Person in charge: Patricia Coiley (Home Manager)
Local Authority / Social Services: Somerset County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users
Registered Care Categories*: Old Age
Specialist Care Categories: Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Stroke
Single Rooms: 60
Rooms with ensuite WC: 54
Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Gotton Manor Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Gotton Manor Care Home has a Review Score of 8.4 (8.449)
The Review Score of 8.4 (maximum of 10) for Gotton Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Gotton Manor Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.366 for Gotton Manor Care Home is calculated as follows: ( (35 Excellents x 5) + (42 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 82 Ratings = 4.366
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 4.083 Points relating to the number of positive Reviews for Gotton Manor Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 = 3.75
Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 4 Reviews ÷ 12 Target = 0.333
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Carol C (Daughter of Resident) on Tuesday 30 May 2017. Relates to April 2017.
Very homely atmosphere. Extremely clean. My mum spent the last few weeks of her life in Gotton Manor. I could not fault the care and compassion shown to her and our family. Nothing was to much trouble for the staff, who really cared about the residents. Thank you to all the staff your amazing.
How likely would you be to recommend Gotton Manor Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Excellent
Review submitted from a Postal Card by K T (Daughter of Resident) on Thursday 22 December 2016. Relates to November 2016.
Staff very welcoming and responsive. Clean rooms and communal areas. Food hygiene rating is 5 and good menu's.
How likely would you be to recommend Gotton Manor Care Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Safety / Security: Good
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by D K (Resident) on Wednesday 21 December 2016. Relates to November 2016.
I have not been here long, but I am settling in very well. My friends and family come to lunch frequently and we have our own table. We all enjoy this and they are made very welcome.
How likely would you be to recommend Gotton Manor Care Home? Likely
Overall Standard: Good
Facilities: Good
Care / Support: Satisfactory
Cleanliness: Good
Treated with Dignity: Satisfactory
Food & Drink: Good
Staff: Good
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Satisfactory
Review submitted from a Postal Card by Lynn D (Daughter of Resident) on Wednesday 21 December 2016. Relates to November 2016.
Mum was admitted to Gotton Manor Care Home over three years ago. Whilst able she participated in all activities and trips provided by Gotton Manor. Her needs were catered for over the past two months her condition has deteriorated due to her medical condition. The care she has received has been excellent. Whilst visiting the staff have supported us. I cannot criticise, at all the nursing care.
The nurses and care workers have behaved in a most professional way. They have worked efficiently whilst being kind and considerate to my mum and our needs.
How likely would you be to recommend Gotton Manor Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by Paul C (Resident) on Wednesday 25 May 2016. Relates to May 2016.
Very good and happy atmosphere and people with you as much as possible. Very happy with the food, personal and atmosphere. I am here long term and very happy to stay long term as everything is going well. Three cheers to the staff helping and making you feel at home.
How likely would you be to recommend Gotton Manor Care Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by John R (Brother of Resident) on Wednesday 18 May 2016. Relates to May 2016.
I am very happy with my brother and sisters care here. The staff are all very caring and nothing is ever a bother. They are always willing to help.
How likely would you be to recommend Gotton Manor Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Keith S (Son of Resident) on Tuesday 17 May 2016. Relates to May 2016.
Manor seems to be fine. Staff helpful and caring. Only here one week so it is very hard to make comments but so far very good. Mum is finding it quite hard to adjust but seems ok so far, it is a big move for her.
How likely would you be to recommend Gotton Manor Care Home? Don't know
Overall Standard: Good
Care / Support: Satisfactory
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Excellent
Value for Money: Satisfactory
There are currently no awards/recognitions posted yet for Gotton Manor Care Home
There are currently no Care Home Idol entrants who have performed at Gotton Manor Care Home
