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Gotton Manor Care Home

West Monkton, Cheddon Fitzpaine, Taunton, Somerset TA2 8LL
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I found the staff to be amazing, so kindly and treated dad with the utmost dignity.Sue D(Daughter of Resident/Service User)
Gotton Manor Care Home, Taunton
My mother is delighted with the quality of the food and menu choicesSharene R(Daughter of Resident/Service User)
Gotton Manor Care Home, Taunton
The home is immaculate and appears very well organised.S A(Solicitor of Resident/Service User)
Gotton Manor Care Home, Taunton

Gotton Manor care home provides residential, nursing, palliative care and dementia care for up to 60 older people, from respite stays to long-term residence.

This beautiful home was once a manor house; it has been refurbished with tasteful, modern decoration and continues to be surrounded by acres of countryside. It is a 10-minute drive into the town of Taunton, Somerset, where residents can access shops, amenities and a railway station.

Each bedroom...  

Care Provided by Gotton Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,375
Residential Dementia CareFrom £1,300From £1,430
Nursing Dementia CareFrom £1,300From £1,430

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.

Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

Contact Gotton Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Janine Marshall (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (60)

Visiting

  • Contact with relatives and friends is fundamental to the resident’s health and well-being and visits are encouraged. No restrictions or booking requirements to visit Gotton Manor Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Gotton Manor Care Home has private car parking, including disabled parking bays, for people visiting the Home. No charge to use the cark park.

Gotton Manor Care Home Reviews (81)

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9.7

Gotton Manor Care Home has a Review Score of 9.7 (9.747) out of 10, based on 25 reviews in the last 2 years. Over all time Gotton Manor Care Home has 81 reviews.

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Review from Karen B (Daughter of Resident) published on 14 July 2023 Submitted via Postal Card
Overall Experience

Excellent care staff and management. Nothing is too much trouble.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home
Thank you so much for your review. "Nothing is too much trouble" is exactly how it should be and I'm glad this is your experience.
The team there really are excellent!
With best wishes,

Honor

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Review from P E (Resident / Service User) published on 14 July 2023 Submitted via Postal Card
Overall Experience

The home is a very happy place to be. The staff are all very caring and sensitive to my needs. I feel very lucky to be here.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home
What a lovely review. Reading your first sentence really made me smile, it's a lovely description of Gotton Manor.
I hope you continue to be very happy there and look forward to meeting you next time I visit.
With best wishes,

Honor

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Review from G C (Son of Resident) published on 6 February 2023 Submitted via Postal Card
Overall Experience

Very good rehabilitation home. The staff and management were excellent. The physio team were superb. Many thanks.

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Review from G C (Son of Resident) published on 24 January 2023 Submitted via Website
Overall Experience

My mother was discharged from the hospital and transferred to Gotton Manor Care Home with very little physical strength in her movement after being in bed for six weeks in the hospital. The staff at Gotton Manor Care Home were so lovely to Mum and attended to her physical needs and helped her get her strength back with excellent help from the physiotherapy team, who got her back on her feet with the help of her frame. The care she got was excellent from the care team to the manager, who couldn't do enough for her and us as a family. Unfortunately, while Mum was in the care home her husband died which put so much pressure on Mum and us, the whole team was so understanding of the situation we were in and accommodated our needs to help Mum. Thank you all very much, we won't forget what you have done for us. 10/10. Thank you.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home
Thank you so much for submitting your wonderful review.
I'm so sorry to hear that your mum lost her husband. It's great to read how supportive the team is and what great progress your mum has made with the fantastic input from our team.
With best wishes,

Honor

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Review from Michael E (Husband of Resident) published on 9 August 2022 Submitted via Postal Card
Overall Experience

I don't think I'd change anything. Good standards all around. I know my wife is always well cared for.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

Thank you so much for taking the time to leave a review. It's great to read that you feel your wife is always well cared for.

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Review from Andrew P (Son of Resident) published on 29 May 2022 Submitted via Website
Overall Experience
My mother was a resident at Gotton Manor from June 2021 to January 2022. The care they gave her was extremely professional and empathetic. I could see she was very fond of those that looked after her directly, as were my wife and I too.
The home was kept clean and maintained to a very high standard. I also felt that every member of staff was working hard for the benefit of the residents.

I wish them well in the future.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

Thank you so much for your lovely review. It is good to read how well your mother was looked after and hear about the relationship she had with the team members. They are a fantastic team.

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Review from Peggy E (Resident / Service User) published on 16 May 2022 Submitted via Postal Card
Overall Experience

The staff are all very good and very obliging and willing to help out with any requests. The food is excellent and I am really pleased to say that all meals are very good and that has been the case throughout the year that I've lived here. The setting of Gotton Manor is wonderful and I have a lovely view across to the Black Downs.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

What a lovely review. Thank you so much for taking the time to let us know how you feel.

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Review from Kathy M (Daughter of Resident) published on 17 December 2021 Submitted via Website
Overall Experience

Mum joined Gotton Manor residents in May '21 having lost her husband of 70 years in August '20, difficult times. Gotton is going through a total refurb and is being managed to a very high standard, very clean, comfortable, nice food and very helpful, attentive, knowledgeable staff, approachable making this route in difficult times seem less daunting. The outside space is much improved also giving the home a nice feel. I feel lucky there was a room available when I needed it.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

What a lovely review, thank you so much for taking the time to share this with us.

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Review from Graham S (Nephew of Resident) published on 17 December 2021 Submitted via Website
Overall Experience

As a family, we attended our aunt's 100th birthday celebration on the 1st of October 2021. Gotton provided a singer and a cake for our aunt and made us most welcome to enjoy this event with her on the day whilst taking care to check our Covid status and ensuring safe distancing protocols. I cannot praise Gotton Manor Care Home and staff enough for the care and attention they provide for our aunt. Thank you all.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

Thank you for taking the time to submit your review. It sounds like your aunt's birthday was a wonderful celebration.

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Review from Martyn H (Nephew of Resident) published on 4 June 2021 Submitted via Postal Card
Overall Experience

I have found everything most satisfactory.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

Thank you so much for taking the time to write your review.

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Review from D F (Sister-in-law of Resident) published on 20 May 2021 Submitted via Postal Card
Overall Experience

The first visit since COVID19 restrictions has allowed bringing two brothers to visit family member. Slight teething trouble, but easily rectified thanks to a very professional greeting staff. Smooth visit, glad the brothers could catch up in person at last. Thank you.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

Thank you for your review. I'm so glad we are now able to bring families back together.

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Review from Kim F (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card
Overall Experience

My dad has been at Gotton Manor for 4 years this summer. He is well looked after. He is happy although sometimes frustrated as he is no longer mobile. The staff are all so obliging and helpful. Can't fault Gotton Manor.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

What a wonderful review, thank you so much. I'm glad your dad is happy.

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Review from C L (Daughter of Resident) published on 29 March 2021 Submitted via Postal Card
Overall Experience

Excellent communication with staff over the telephone. Previous visits with mum were positive. she always looked cared for. My feedback is about communication over the phone and outside visits with mum.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

Thank you so much for taking the time to write a review. Communication is essential and has been particularly important over the past year.

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Review from Eleanor P (Daughter of Resident) published on 29 March 2021 Submitted via Postal Card
Overall Experience

Mum's birthday fell just after the regulations were relaxed and the staff were so helpful in allowing me to visit my mum in a safe way but able to hold her hand. I don't know if she knew who I was but she didn't seem distressed at me being there. It was so good not to be yelling through a closed window!

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

Many thanks for your review. It's good to know you were able to share this special moment with your mum.

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Review from D Q (Daughter of Resident) published on 29 March 2021 Submitted via Postal Card
Overall Experience

Mum has been at Gotton Manor since January 2021. All staff from cleaner, care staff, nurser and management have always been helpful and caring. Nothing is too much trouble. Mum has extremely good care from all professionals. She is really happy and enjoys company and activities. The last year has been difficult, but never have I doubted the way Mum has been treated and looked after. Very good food choices.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

Thank you so much for this wonderful review and for including the whole team. It is every member of the team who contributes to ensuring that residents living at Gotton receive the great care they deserve.

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Review from Sue D (Daughter of Resident) published on 23 October 2020 Submitted via Website
Overall Experience

Dad spent 18 very happy months at Gotton Manor. The care was second to none. I found the staff to be amazing, so kindly and treated dad with the utmost dignity. I felt perfectly happy leaving dad after a visit, with staff who dad thought of as friends. He loved the food, applause to the chefs. During the present crisis, the staff still remained professional and caring. As dad declined, I felt the love and compassion given to dad. His passing was made as comfortable as possible.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

What a truly lovely review thank you for writing it at what must be a difficult time for you. Your words will make our team members feel very proud.

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Review from Sharene R (Daughter of Resident) published on 23 October 2020 Submitted via Website
Overall Experience
My mother recently moved to Gotton Manor following a long hospital stay and respite care in another home. My mother was anxious about moving and settling somewhere new, as this would become her permanent home. We need not have worried, she received such a warm welcome and said the staff cannot do enough for her, are warm, caring, kind and devoted. The standard of care is excellent, already my mother feels at home and feels more settled than she has felt in a very long time. What stands out is that the staff have time to talk and give quality time to the residents which makes a huge difference to their mental wellbeing.
My mother is delighted with the quality of the food and menu choices and now looks forward to mealtimes. I have been extremely impressed with all of my dealings with the Manager and the Receptionist, nothing is too much trouble.

I cannot thank you all enough - it is a huge relief to know my mother is being so well cared for and is happy again.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

Thank you very much for this wonderful review. I'm so glad your mother has settled well following her initial anxiety. The team will be thrilled to hear how they have made such a positive impact.

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Review from Jackie B (Daughter of Resident) published on 19 October 2020 Submitted via Website
Overall Experience

My father recently passed away in this beautiful home. His care was second to none. All of the staff were amazing and the home manager made everything as pleasant as possible given the restrictions due to to Covid 19. My father was treated with love, kindness and dignity at all times and I could not be more grateful.Thank you all so very much.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

I'm sorry that you recently lost your father. Thank you so much for taking the time to share your thoughts on your father's time at Gotton. COVID has presented many challenges but the team have really pulled together to ensure residents still feel loved.

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Review from Wendy W (Daughter of Resident) published on 19 October 2020 Submitted via Website
Overall Experience
My dad passed away peacefully in the home that he loved.

I am so grateful to the home. Dad loved his home and was cared for with kindness, compassion, dignity and respect. The staff and manager were truly amazing over the last two years, they have always made us feel welcome and become like our extended family. Thank you to everyone, we are so blessed to have known you all.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

I'm so sorry to hear about your dad and am grateful for your review at this difficult time. It is lovely for the team members to read what a difference they have made. I'm glad your dad was so happy at Gotton Manor. Thank you.

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Review from Clive E (Friend of Resident) published on 24 September 2020 Submitted via Postal Card
Overall Experience

It was a pleasure to visit your care home before the pandemic started. I miss seeing my friend. It is heartbreaking sometimes but I am sure your carers are looking after her for us.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

Thank you for taking the time to write a review. I know everyone at Gotton Manor is working hard to ensure all residents continue to feel loved and well cared for.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2022
Overall
Good
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Gotton Manor Care Home.

Meet the Team (2)

Janine Marshall
Janine MarshallJob Title:Registered ManagerJoined: 2020

Hello, my name is Janine. I am the Home Manager at Gotton Manor Care Home. I have been the home manager at Gotton Manor since February 2021.

I started my career in care in 1998, working as a care assistant in a local nursing home. Over the years, I have worked in community care, nursing homes, and residential homes, and whilst I worked for a care agency, I did HCA shifts in hospitals and hospices.

I have put my all into working my way up the ranks, and I was working in supervisory and Deputy Managers posts for over 10 years before becoming a manager.

Since working with our fantastic team at Gotton Manor Care Home, I have felt nothing but welcomed and supported both in-house and by the rest of the Harbour Healthcare team.

I am passionate about our residents receiving person-centred care, and I am very proud of our beautiful home and amazing views.

Latoyah Marshall
Latoyah MarshallJob Title:AdministratorJoined: 2020

Hi! My name is Latoyah. I am the Home Administrator at Gotton Manor care home.

I started working at Gotton Manor in February 2021 as a data input support worker, registering our resident’s and staff’s Covid-19 tests. Since then, I have taken on roles such as being a Kitchen Assistant, Admin Assistant and Activities Assistant, before working my way up to the home Administrator role whilst currently working on my level 3 Business Administrator apprenticeship. I have loved every second, getting to know the lovely residents and working along side our amazing team!

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