Gotton Manor Care Home

Generally good. Friendly staff. Visiting is easily arranged.

Mother-in-law has been well looked after and is treated like part of a family. All staff are polite and very helpful, giving the family reassurance that she is being well cared for. Thank you for all that you are doing.

Excellent care staff and management. Nothing is too much trouble.

The home is a very happy place to be. The staff are all very caring and sensitive to my needs. I feel very lucky to be here.

Very good rehabilitation home. The staff and management were excellent. The physio team were superb. Many thanks.

My mother was discharged from the hospital and transferred to Gotton Manor Care Home with very little physical strength in her movement after being in bed for six weeks in the hospital. The staff at Gotton Manor Care Home were so lovely to Mum and attended to her physical needs and helped her get her strength back with excellent help from the physiotherapy team, who got her back on her feet with the help of her frame. The care she got was excellent from the care team to the manager, who couldn't do enough for her and us as a family. Unfortunately, while Mum was in the care home her husband died which put so much pressure on Mum and us, the whole team was so understanding of the situation we were in and accommodated our needs to help Mum. Thank you all very much, we won't forget what you have done for us. 10/10. Thank you.

I don't think I'd change anything. Good standards all around. I know my wife is always well cared for.

I wish them well in the future.

The staff are all very good and very obliging and willing to help out with any requests. The food is excellent and I am really pleased to say that all meals are very good and that has been the case throughout the year that I've lived here. The setting of Gotton Manor is wonderful and I have a lovely view across to the Black Downs.

Mum joined Gotton Manor residents in May '21 having lost her husband of 70 years in August '20, difficult times. Gotton is going through a total refurb and is being managed to a very high standard, very clean, comfortable, nice food and very helpful, attentive, knowledgeable staff, approachable making this route in difficult times seem less daunting. The outside space is much improved also giving the home a nice feel. I feel lucky there was a room available when I needed it.

As a family, we attended our aunt's 100th birthday celebration on the 1st of October 2021. Gotton provided a singer and a cake for our aunt and made us most welcome to enjoy this event with her on the day whilst taking care to check our Covid status and ensuring safe distancing protocols. I cannot praise Gotton Manor Care Home and staff enough for the care and attention they provide for our aunt. Thank you all.

I have found everything most satisfactory.

The first visit since COVID19 restrictions has allowed bringing two brothers to visit family member. Slight teething trouble, but easily rectified thanks to a very professional greeting staff. Smooth visit, glad the brothers could catch up in person at last. Thank you.

My dad has been at Gotton Manor for 4 years this summer. He is well looked after. He is happy although sometimes frustrated as he is no longer mobile. The staff are all so obliging and helpful. Can't fault Gotton Manor.

Excellent communication with staff over the telephone. Previous visits with mum were positive. she always looked cared for. My feedback is about communication over the phone and outside visits with mum.

Mum's birthday fell just after the regulations were relaxed and the staff were so helpful in allowing me to visit my mum in a safe way but able to hold her hand. I don't know if she knew who I was but she didn't seem distressed at me being there. It was so good not to be yelling through a closed window!

Mum has been at Gotton Manor since January 2021. All staff from cleaner, care staff, nurser and management have always been helpful and caring. Nothing is too much trouble. Mum has extremely good care from all professionals. She is really happy and enjoys company and activities. The last year has been difficult, but never have I doubted the way Mum has been treated and looked after. Very good food choices.

Dad spent 18 very happy months at Gotton Manor. The care was second to none. I found the staff to be amazing, so kindly and treated dad with the utmost dignity. I felt perfectly happy leaving dad after a visit, with staff who dad thought of as friends. He loved the food, applause to the chefs. During the present crisis, the staff still remained professional and caring. As dad declined, I felt the love and compassion given to dad. His passing was made as comfortable as possible.

I cannot thank you all enough - it is a huge relief to know my mother is being so well cared for and is happy again.

My father recently passed away in this beautiful home. His care was second to none. All of the staff were amazing and the home manager made everything as pleasant as possible given the restrictions due to to Covid 19. My father was treated with love, kindness and dignity at all times and I could not be more grateful.Thank you all so very much.