Gotton Manor Care Home

West Monkton, Cheddon Fitzpaine, Taunton TA2 8LL
Review Us
9.7 75 Reviews
  • Gotton Manor Care Home, Taunton
Gotton Manor care home provides residential, nursing, palliative care and dementia care for up to 60 older people, from respite stays to long-term residence.

This beautiful home was once a manor house; it has been refurbished with tasteful, modern decoration and continues to be surrounded by acres of countryside. It is a 10-minute drive into the town of Taunton, Somerset, where residents can access shops, amenities and a railway station.

Each bedroom is single, most have en-suite facilities and all have television points. The lounge still features the manor’s original open hearth and a piano. There are plenty of sociable dining areas which look out onto the rolling countryside.

Residents are supported to pursue their own hobbies or join in with group activities and outings. Food is home-cooked and nutritionally balanced, with dietary requirements catered for and support in eating and drinking if needed.

Residents are encouraged to personalise their rooms, bringing with them a little piece of 'home' with them, when they move in.
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Care Provided by Gotton Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1400
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • Self-Funded Nursing Care: £1400 – £1500
  • Self-Funded Nursing Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1350 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1550
  • RESPITE Self-Funded Nursing Care: £1450 – £1550
  • RESPITE Self-Funded Nursing Dementia Care: £1450 – £1550

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Gotton Manor Care Home to find out the exact price for your requirements.

Contact Gotton Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Gotton Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Janine Marshall (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)

Visiting

  • Contact with relatives and friends is fundamental to the resident’s health and well-being and visits are encouraged.


    No restrictions or booking requirements to visit Gotton Manor Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Gotton Manor Care Home has private car parking, including disabled parking bays, for people visiting the Home. No charge to use the cark park.

Gotton Manor Care Home Reviews (75)

9.7

Gotton Manor Care Home has a Review Score of 9.7 (9.706) out of 10, based on 24 reviews in the last 2 years.
Over all time Gotton Manor Care Home has 75 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Gotton Manor Care Home
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Total of 75, showing 61-75
Review from G L (Daughter of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always made very welcome and always let us know how Dad is.
Very homely and warm.
Went to the Christmas Party and there was a singer, and it was lovely. I have never seen my dad sing in my life. It was lovely, he was singing, me and my sister both had tears.
We are so glad we can leave him and
not worry.
Reply from Honor Keatley, Managing Director at Gotton Manor Care HomeWhat a lovely image you have painted of your father singing and enjoying life at Gotton Manor. Thank you so much for taking the time to write this review and for making me smile.
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Review from J C (Daughter of Resident) published on 12 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Gotton Manor for the last few weeks of her life. She was treated with dignity and was made comfortable at all times. There were lots of family and friends visiting all through her stay and we were made to feel welcome.
The chef in the kitchen was fantastic in making my mum what she wanted
and the care assistances made sure she was clean and clothes changed throughout the day.
Thank you to all the staff at Gotton Manor.
Reply from Ronnie Cavanagh, Marketing at Gotton Manor Care HomeThank you for your kind comments about our care team. We appreciate you taking the time to leave feedback for Gotton Manor Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your mum with dignity and the compassion she deserved during her time at our home. We hope that her time at Gotton Manor did see some friendships flourish with both the care team and residents. Thank you again, if there is anything more we can do please do not hesitate to reach out.
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Review from Andy R (Son of Resident) published on 21 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first time I walked through the door, I knew this was a great care home as the welcome and feel of the place felt right. My initial feeling proved to be more than correct as the staff at Gotton Manor are fantastic and go far beyond normal care, nothing was too much trouble, they treated my
mother as one of their own relatives and you could tell it was a vocation, not just a job. No one wants to have a relative in care but Gotton is like being at home.
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Review from Mike N (Respite Resident) published on 28 November 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I stayed for a weeks respite at Gotton and it was the best nursing home I have stayed at.
The good: the room was light and airy, lovely aspect and nicely decorated, it felt more like a hotel than a nursing home. The staff were friendly and caring, I seldom waited longer than a minute or two for the
call bell to be answered. Although a couple of exceptions to that were unhelpful to me. My room had an ensuite toilet, which I cannot use due to disability but it made things very convenient for my care. The food was tasty.
The bad: I use an airflow mattress, the type supplied was so thin that during its deflation cycle my bottom was touching the bed frame. Many adjustments and mattress changes were tried, but the problem was the mattress type. Some staff needed more experience or training to deal with someone in my situation.
Overall, I would definitely recommend Gotton Manor.
Reply from Ronnie Cavanagh, Marketing at Gotton Manor Care HomeThank you, Mike, for your comments about your recent experience at Gotton Manor Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
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Review from Graham K (Son of Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been in Gotton Manor for six months now. We as a family have been delighted with the transition (inevitable but timely) and how well Dad has settled. We could not wish for better or kinder staff to be nursing him. He is treated with kindness, patience and respect, as indeed are we as visitors.
The environment is very supportive for him and we remain grateful for the whole team at Gotton Manor.
Reply from Ronnie Cavanagh, Marketing at Gotton Manor Care HomeThank you, Graham, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Gotton Manor Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Audrey P (Daughter of Resident) published on 11 October 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been a resident of the Coach House Gotton Manor for over a year.
The atmosphere when we visit is always very welcoming, friendly & relaxed.
We have found the staff & helpers very gentle & caring in all matters.
She is very happy & contented, joins in with activities occasionly, especially
the music, which she loves.
Reply from Ronnie Cavanagh, Marketing at Gotton Manor Care HomeThank you, Audrey, for your comments about your recent experience at Gotton Manor Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
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Review from Jackie S (Daughter of Resident) published on 15 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been in this care home for the past six months, In this time she has been extremely well cared for by the nursing and care staff and welcomed to the many activities available. I am made aware of her progress on a regular basis by all staff including management. All the family are very content
and pleased with our choice and feel relaxed that we are leaving her in the best care possible.
Reply from Ronnie Cavanagh, Marketing at Gotton Manor Care HomeThank you, Jackie, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Gotton Manor Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from E K (Daughter-in-law of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is always welcoming, a home from home feel. All members of staff know the residents. It suffers at times (as many nursing homes do) from short staff. Really pleased that they are now employing more permanent staff and will be relying less on unreliable agency staff.
The home does it's very
best and residents always come first, which is how it should be.
Reply from Ronnie Cavanagh, Marketing at Gotton Manor Care HomeThank you for your comments about your recent experience at Gotton Manor Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Glad to hear how welcoming Gotton Manor Care Home is.
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Review from Carol C (Daughter of Resident) published on 1 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very homely atmosphere. Extremely clean. My mum spent the last few weeks of her life in Gotton Manor. I could not fault the care and compassion shown to her and our family. Nothing was to much trouble for the staff, who really cared about the residents. Thank you to all the staff your amazing.
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Review from D K (Resident) assisted by family/friend published on 3 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have not been here long, but I am settling in very well. My friends and family come to lunch frequently and we have our own table. We all enjoy this and they are made very welcome.
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Review from Lynn D (Daughter of Resident) published on 3 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was admitted to Gotton Manor Care Home over three years ago. Whilst able she participated in all activities and trips provided by Gotton Manor. Her needs were catered for over the past two months her condition has deteriorated due to her medical condition. The care she has received has been excellent.
Whilst visiting the staff have supported us. I cannot criticise, at all the nursing care.
The nurses and care workers have behaved in a most professional way. They have worked efficiently whilst being kind and considerate to my mum and our needs.
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Review from K T (Daughter of Resident) published on 3 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very welcoming and responsive. Clean rooms and communal areas. Food hygiene rating is 5 and good menu's.
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Review from Paul C (Resident) published on 25 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good and happy atmosphere and people with you as much as possible. Very happy with the food, personal and atmosphere. I am here long term and very happy to stay long term as everything is going well. Three cheers to the staff helping and making you feel at home.
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Review from John R (Brother of Resident) published on 18 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with my brother and sisters care here. The staff are all very caring and nothing is ever a bother. They are always willing to help.
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Review from Keith S (Son of Resident) published on 17 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Manor seems to be fine. Staff helpful and caring. Only here one week so it is very hard to make comments but so far very good. Mum is finding it quite hard to adjust but seems ok so far, it is a big move for her.
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Current Review Score: 9.7 (9.706)

Overview of Review Score

The Review Score of 9.7 (9.706) out of 10 for Gotton Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.706 for Gotton Manor Care Home is calculated as follows: ( (213 Excellents x 5) + (57 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 282 Ratings = 4.706
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Gotton Manor Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2022

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (2)

Janine

Janine Marshall

Job Title: Registered Manager Joined: 2020

Hello, my name is Janine. I am the Home Manager at Gotton Manor Care Home. I have been the home manager at Gotton Manor since February 2021.


I started my career in care in 1998, working as a care assistant in a local nursing home. Over the years, I have worked in community care, nursing homes, and residential homes, and whilst I worked for a care agency, I did HCA shifts in hospitals and hospices.


I have put my all into working my way up the ranks, and I was working in supervisory and Deputy Managers posts for over 10 years before becoming a manager.


Since working with our fantastic team at Gotton Manor Care Home, I have felt nothing but welcomed and supported both in-house and by the rest of the Harbour Healthcare team.


I am passionate about our residents receiving person-centred care, and I am very proud of our beautiful home and amazing views.

Latoyah

Latoyah Marshall

Job Title: Administrator Joined: 2020

Hi! My name is Latoyah. I am the Home Administrator at Gotton Manor care home.


I started working at Gotton Manor in February 2021 as a data input support worker, registering our resident’s and staff’s Covid-19 tests. Since then, I have taken on roles such as being a Kitchen Assistant, Admin Assistant and Activities Assistant, before working my way up to the home Administrator role whilst currently working on my level 3 Business Administrator apprenticeship. I have loved every second, getting to know the lovely residents and working along side our amazing team!

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