
I found the staff to be amazing, so kindly and treated dad with the utmost dignity.Sue D(Daughter of Resident/Service User)

My mother is delighted with the quality of the food and menu choicesSharene R(Daughter of Resident/Service User)

The home is immaculate and appears very well organised.S A(Solicitor of Resident/Service User)

I found the staff to be amazing, so kindly and treated dad with the utmost dignity.Sue D(Daughter of Resident/Service User)

My mother is delighted with the quality of the food and menu choicesSharene R(Daughter of Resident/Service User)

The home is immaculate and appears very well organised.S A(Solicitor of Resident/Service User)

Gotton Manor care home provides residential, nursing, palliative care and dementia care for up to 60 older people, from respite stays to long-term residence.
This beautiful home was once a manor house; it has been refurbished with tasteful, modern decoration and continues to be surrounded by acres of countryside. It is a 10-minute drive into the town of Taunton, Somerset, where residents can access shops, amenities and a railway station.
Each bedroom...
Care Provided by Gotton Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact Gotton Manor Care Home for full pricing details and T&Cs.
Contact Gotton Manor Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Janine Marshall (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (60)
Visiting
- Contact with relatives and friends is fundamental to the resident’s health and well-being and visits are encouraged. No restrictions or booking requirements to visit Gotton Manor Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Gotton Manor Care Home has private car parking, including disabled parking bays, for people visiting the Home. No charge to use the cark park.
Gotton Manor Care Home Reviews (81)
Gotton Manor Care Home has a Review Score of 9.7 (9.747) out of 10, based on 25 reviews in the last 2 years.
Over all time Gotton Manor Care Home has 81 reviews.
Dad can be quite a tricky chap but everyone is so very patient with him and he (despite his best efforts) has slowly settled in. It's helped that Mum joined him in December as they could be together again. They celebrated their 60th wedding anniversary with the staff and the other residents, which was lovely. Also, when my daughter got married last month, the home management arranged for a carer to accompany Mum to the wedding for the day, which made all the difference to us as we could enjoy having her there with us without worrying about her well being. She had a lovely day!
Thank you Gotton Manor
Thank you for your lovely review. It has been lovely to see how well both of your parents have settled in to the Coach House. They are such a pleasant couple and it is a pleasure to have them here. We all had a fantastic time celebrating their 60th wedding anniversary and it was a great time for...
Well mums favourite , the food , was excellent very high quality and very well prepared by staff , no names but we all know the chef lol ....
Mums room was airy and light and laid out to her needs , she had patio doors which she could have open on sunny days . Sadly Mum lost mobility and found everything hard , but she had her tv which she loved .
Breakfast , morning coffee , lunch , afternoon coffee and usually cake lol , evening meal , always served hot and she never faulted it .
The staff, mum becomes very attached to her carers, i cant name them but a few had a special place in her heart and ours xx
Thank you
Thank you for the fantastic 5 star review! It was our absolute pleasure to be able to care from your Mum, and as you have reflected, although she chose not to join group activities, she was always complimentary about the food and the care staff. It is lovely to hear how the staff have such an impact on peoples lives. Thank you again for such kind words.
My mum moved into Gotton Manor in August of 2024, mum settled quickly and is very happy here. I was anxious about mum moving from her home of many years but I needn't of been , every member of staff and I mean everyone that works here in one form or another is amazing ! Nothing is ever too much trouble and the care mum receives is outstanding, the food is fantastic and I'm always made very welcome when I visit. Thank you to all at Gotton Manor for looking after my mum so well.
Thank you for your fantastic review of Gotton Manor Care Home. It is so lovely to hear how quickly your Mum settled and how happy she is at Gotton Manor. It is good to know that your mind is at rest. The care team really do like to make everyone feel at home and welcome and your Mum really enjoys being in the company of other residents and staff. It is our pleasure to care for her. Kind regards.
This is a beautiful heritage building with outstanding views. The staff are just so friendly and welcoming and they always have time to update you on your loved one staying there or for any questions you need answered. The building smells fresh and no odours like other homes I've visited. The building is warm, homely and bright. My daughter and I are so pleased that our family member is staying here. We've noticed a big difference in her, she's happy and most importantly she's made friends who apparently sit together most of the time especially meal times. There's activities on a monthly plan. The food is very good and my mum can't get enough. Her room is quaint with open beams and the outlook is overlooking the patio with seating and pot plants and up over the hills. My daughter and I feel so happy and we're treated like part of the family. We would highly recommend this beautiful care home.
What a lovely review of Gotton Manor Care Home! We pride ourselves on ensuring that the beautiful buildings and surroundings are warm, welcoming and homely. It's great to hear that your relative is happy and has made friends at Gotton Manor Care Home! Our team love to provide an excellent variety...
I am the resident at Gotton Manor Coach House, I am living here for nearly 3 months. The staff are very friendly and kind. Lovely care home with beautiful views of the surrounding area and great atmosphere. Good food. When I order bacon sandwiches I get a lot. Home is very clean. Staff make a nice cup of tea every time and my brother likes it. I enjoy activities and wonderful time with staff.
Thank you so much for your kind words about Gotton Manor Care Home and the team! We do have a great team of friendly and kind people who love to provide lots of varied activities for residents and we're glad you like these. We're really pleased you like the food at Gotton Manor Care Home, especially the bacon sandwiches and cups of tea! Kind regards.
The afternoon entertainment was very good the day we visited - a good old sing-along! I would have liked to stay longer but we had an impending two-and-a-half-hour journey to return home by 4.30.
Thank you so much for your great review and 5* rating. I'm glad to read how happy you are with the care your brother is receiving. I agree that you can't beat a good old sing-a-long. With best wishes - Managing Director.
Mum stayed at the care home for a respite break and enjoyed her stay, the staff were amazing and really took care of her. Mum has stayed at several homes previously and this is the first one that she seemed sad to leave, it's now my first choice for respite care. Thanks to everyone for looking after Mum so well.
What a wonderful review, thank you so much for taking the time to submit it. Thanks also for the 5* rating, the team will be thrilled! It's great to read that your mum had such a positive experience. I'm sure the team will look forward to welcoming her again. With best wishes
First impression, a clean, spacious place, with a relaxed ambience. Superb staff who came every time he accidentally set off his personal alarm! and were very approachable and willing.
Also got to meet the resident cat, who seemed well looked after and in fine shape, a quiet reflection of the home?! I think so.
What a wonderful review. I hope your brother continues to settle in well. Thank you for taking the time to share your thoughts, with best wishes.
My mother has been a resident at Gotton Manor for nearly 3 years. The home is well managed and the care and welfare of the residents are always the top priority of staff. All members of staff are very caring and compassionate. This covers everyone including nursing and caring staff, management, domestic, catering and maintenance team; I could not wish my mother to be anywhere else except at Gotton Manor and would have no hesitation in recommending this facility to anyone looking for an institution to look after their loved ones.
What a fantastic rating. It's great for the team to be able to read about the positive impact they have. Thanks also for the five-star rating, with best wishes.
I have been a resident of Gotton Manor for the last six years. There have been significant improvements since Harbour Health Care became the care provider. I am currently very satisfied with the service provided and with the accessibility to a meaningful process for resolving any problems.
Thank you so much for taking the time to write a review. I'm happy to read that you are very satisfied with the service provided, with best wishes.
We found all the staff very caring and knowledgeable.
They kept us well informed of any issues and consulted with us over decisions to be made.
We were told when outside medical staff e.g. GP, paramedics were called in - they were impressed with the standard of care in the home.
The facilities always appeared clean and tidy.
Thank you so much for sharing your thoughts and experience.
With best wishes,
Managing Director
At first, the appearance of the Coach House unit made my heart sink however I was met with a clear sense of warmth and caring.
This part of Gotton Manor is tired but as it is smaller than the main house it is more like a large home which thoroughly suited my sister. Her temporary stay increased to 3 months. The staff are absolutely amazing. So cheerful and caring. This was a wonderful opportunity for my sister to get used to care home living.
We have had to move her to a care home nearer us but will always be grateful for the wonderful confidence my sister achieved and was made to feel loved.
The directions to Gotton Manor need to be signposted! The sat nav takes you everywhere and we ended up finding it almost by mistake!!
I will definitely look at signage - thank you for raising this.
I hope your sister settles well in her new home.
With best wishes,
Honor Keatley
Managing Director
Dad lived at Gotton Manor Care Home from September 2022 to November 2023. I visited Dad there in September, October and November 2022 and in March, August and September 2023. I was always satisfied that Dad, who had dementia was being well looked after, even though my visiting times varied and were unannounced I never once heard staff raise voices nor saw any unpleasant attitudes, nor found unpleasant smells. I phoned often from France and the management and nursing staff always took the time to answer my questions. The food was plentiful and tasty too. Although many of the care staff were not born in the UK, we'd talk about how the elderly were cared for by family in their home countries and it was obvious that they were offering that level of care to Dad. After Dad died I realised my loss was their loss too and we cried together as if they were family. For me, care is much more important than buildings but when the lift broke down, the staff found solutions to get the residents to the dining room and communal areas.
With best wishes.
My husband has received the best care since arriving at Gotton Manor. He is happy and the staff are attentive to all his needs. As a relative, the staff are very friendly and supportive to my needs.
Thank you so much for taking the time to share your thoughts. It's good to read that your husband is happy. With best wishes, Managing Director
First impression was my room was like a prison cell, no pictures, no TV or radio and no WiFi connection, so I was totally cut off from the outside world. I requested to be moved after two weeks and my new room was much better, with a TV and WiFi. The nursing staff were all very kind and looked after me well. The physio team got me back on my feet and mobile enough to go home again. The meals and other staff were great, although meal times were hit and miss.
Thank you for taking the time to submit a review. It's good to read that the team were kind and looked after you. Also good to know that you moved into a more suitable room.
With best wishes,
The lady from the therapy team has helped me a lot with my walking and putting equipment into my flat for when I go home. The food is lovely. All carers and nurses make sure I'm clean and have assistance when I need it. Have throughout enjoyed my stay here, and it has built my confidence up to go home. All the staff have been brilliant. Thank you for my stay.
Thank you for taking the time to write a review.
With best wishes.
My family and I have been very pleased with how welcome Mum has been made. All of our requests have been met in a timely manner like the TV being placed at her wall in her room. The staff are attentive and very friendly and happy to help. the manager is very approachable and knowledgeable. We would like to thank everyone for helping Mum to settle.
I'm glad to read how well things are going for your mum.
With best wishes.
I cannot recommend this home highly enough. The transition for my mum into a nursing home has been huge, but I cannot believe how incredible the staff have been helping Mum settle. It feels like family every time I visit the home. Staff provide excellent nursery care and really truly care about the residents, along with excellent management staff too. We, as a family, can't speak highly enough of the service, care and nursing at Gotton Manor Care Home. I applaud all the staff and thank them for their kindness. You're all amazing.
Thank you so much for taking the time to write this review, it's great for the team to read what a positive impact they have!
Best wishes,
Honor
Generally good. Friendly staff. Visiting is easily arranged.
With best wishes,
Honor
Mother-in-law has been well looked after and is treated like part of a family. All staff are polite and very helpful, giving the family reassurance that she is being well cared for. Thank you for all that you are doing.
With best wishes,
Honor
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 May 2022Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Gotton Manor Care Home.
There are no upcoming events for Gotton Manor Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Gotton Manor Care Home.
Meet the Team (2)

Hello, my name is Janine. I am the Home Manager at Gotton Manor Care Home. I have been the home manager at Gotton Manor since February 2021.
I started my career in care in 1998, working as a care assistant in a local nursing home. Over the years, I have worked in community care, nursing homes, and residential homes, and whilst I worked for a care agency, I did HCA shifts in hospitals and hospices.
I have put my all into working my way up the ranks, and I was working in supervisory and Deputy Managers posts for over 10 years before becoming a manager.
Since working with our fantastic team at Gotton Manor Care Home, I have felt nothing but welcomed and supported both in-house and by the rest of the Harbour Healthcare team.
I am passionate about our residents receiving person-centred care, and I am very proud of our beautiful home and amazing views.

Hi! My name is Latoyah. I am the Home Administrator at Gotton Manor care home.
I started working at Gotton Manor in February 2021 as a data input support worker, registering our resident’s and staff’s Covid-19 tests. Since then, I have taken on roles such as being a Kitchen Assistant, Admin Assistant and Activities Assistant, before working my way up to the home Administrator role whilst currently working on my level 3 Business Administrator apprenticeship. I have loved every second, getting to know the lovely residents and working along side our amazing team!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gotton Manor Care Home to verify any information. View our terms and conditions. Gotton Manor Care Home has an Enhanced Service -more info.