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Gotton Manor Care Home

West Monkton, Cheddon Fitzpaine, Taunton, Somerset TA2 8LL
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I found the staff to be amazing, so kindly and treated dad with the utmost dignity.Sue D(Daughter of Resident/Service User)
Gotton Manor Care Home, Taunton
My mother is delighted with the quality of the food and menu choicesSharene R(Daughter of Resident/Service User)
Gotton Manor Care Home, Taunton
The home is immaculate and appears very well organised.S A(Solicitor of Resident/Service User)
Gotton Manor Care Home, Taunton

Gotton Manor care home provides residential, nursing, palliative care and dementia care for up to 60 older people, from respite stays to long-term residence.

This beautiful home was once a manor house; it has been refurbished with tasteful, modern decoration and continues to be surrounded by acres of countryside. It is a 10-minute drive into the town of Taunton, Somerset, where residents can access shops, amenities and a railway station.

Each bedroom...  

Care Provided by Gotton Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,375
Residential Dementia CareFrom £1,300From £1,430
Nursing Dementia CareFrom £1,300From £1,430

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.

Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

Contact Gotton Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Janine Marshall (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (60)

Visiting

  • Contact with relatives and friends is fundamental to the resident’s health and well-being and visits are encouraged. No restrictions or booking requirements to visit Gotton Manor Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Gotton Manor Care Home has private car parking, including disabled parking bays, for people visiting the Home. No charge to use the cark park.

Gotton Manor Care Home Reviews (81)

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9.7

Gotton Manor Care Home has a Review Score of 9.7 (9.747) out of 10, based on 25 reviews in the last 2 years. Over all time Gotton Manor Care Home has 81 reviews.

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Showing 81 reviews matching selected criteria
Review from Karen E (Daughter of Resident) published on 24 July 2025 Submitted via Website
Overall Experience
Both of my parents are now living at Gotton Manor Coach House and I am so happy with their care. Yes, the building is tired and in need of a lot of work, but the care and respect that the staff have for the residents outweighs all that, they really do seem to be like one big happy family and I often hear them all chattering and having fun together and with the residents.
Dad can be quite a tricky chap but everyone is so very patient with him and he (despite his best efforts) has slowly settled in. It's helped that Mum joined him in December as they could be together again. They celebrated their 60th wedding anniversary with the staff and the other residents, which was lovely. Also, when my daughter got married last month, the home management arranged for a carer to accompany Mum to the wedding for the day, which made all the difference to us as we could enjoy having her there with us without worrying about her well being. She had a lovely day!

Thank you Gotton Manor

Reply from Janine Marshall, Registered Manager at Gotton Manor Care Home

Thank you for your lovely review. It has been lovely to see how well both of your parents have settled in to the Coach House. They are such a pleasant couple and it is a pleasure to have them here. We all had a fantastic time celebrating their 60th wedding anniversary and it was a great time for...  

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Review from Elizabeth W (Daughter of Resident) published on 10 June 2025 Submitted via Website
Overall Experience
Mum came to Gotton Manor from another care home , it was a better move for us all , no more long commutes , Mum arrived in August 2024 , in a very hot month , was made welcomed and soon adjusted to the different routine and timings . Mum was well looked after and although didn't join in much socially , there was always something to do in the afternoon .
Well mums favourite , the food , was excellent very high quality and very well prepared by staff , no names but we all know the chef lol ....
Mums room was airy and light and laid out to her needs , she had patio doors which she could have open on sunny days . Sadly Mum lost mobility and found everything hard , but she had her tv which she loved .
Breakfast , morning coffee , lunch , afternoon coffee and usually cake lol , evening meal , always served hot and she never faulted it .
The staff, mum becomes very attached to her carers, i cant name them but a few had a special place in her heart and ours xx

Thank you

Reply from Janine Marshall, Registered Manager at Gotton Manor Care Home

Thank you for the fantastic 5 star review! It was our absolute pleasure to be able to care from your Mum, and as you have reflected, although she chose not to join group activities, she was always complimentary about the food and the care staff. It is lovely to hear how the staff have such an impact on peoples lives. Thank you again for such kind words.

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Review from Rebecca M (Daughter of Resident) published on 31 March 2025 Submitted via Website
Overall Experience

My mum moved into Gotton Manor in August of 2024, mum settled quickly and is very happy here. I was anxious about mum moving from her home of many years but I needn't of been , every member of staff and I mean everyone that works here in one form or another is amazing ! Nothing is ever too much trouble and the care mum receives is outstanding, the food is fantastic and I'm always made very welcome when I visit. Thank you to all at Gotton Manor for looking after my mum so well.

Reply from Janine Marshall, Registered Manager at Gotton Manor Care Home

Thank you for your fantastic review of Gotton Manor Care Home. It is so lovely to hear how quickly your Mum settled and how happy she is at Gotton Manor. It is good to know that your mind is at rest. The care team really do like to make everyone feel at home and welcome and your Mum really enjoys being in the company of other residents and staff. It is our pleasure to care for her. Kind regards.

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Review from D B (Son of Resident) published on 5 February 2025 Submitted via Website
Overall Experience

This is a beautiful heritage building with outstanding views. The staff are just so friendly and welcoming and they always have time to update you on your loved one staying there or for any questions you need answered. The building smells fresh and no odours like other homes I've visited. The building is warm, homely and bright. My daughter and I are so pleased that our family member is staying here. We've noticed a big difference in her, she's happy and most importantly she's made friends who apparently sit together most of the time especially meal times. There's activities on a monthly plan. The food is very good and my mum can't get enough. Her room is quaint with open beams and the outlook is overlooking the patio with seating and pot plants and up over the hills. My daughter and I feel so happy and we're treated like part of the family. We would highly recommend this beautiful care home.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Gotton Manor Care Home

What a lovely review of Gotton Manor Care Home! We pride ourselves on ensuring that the beautiful buildings and surroundings are warm, welcoming and homely. It's great to hear that your relative is happy and has made friends at Gotton Manor Care Home! Our team love to provide an excellent variety...  

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Review from Valerie S (Resident / Service User) published on 10 September 2024 Submitted via Website
Overall Experience

I am the resident at Gotton Manor Coach House, I am living here for nearly 3 months. The staff are very friendly and kind. Lovely care home with beautiful views of the surrounding area and great atmosphere. Good food. When I order bacon sandwiches I get a lot. Home is very clean. Staff make a nice cup of tea every time and my brother likes it. I enjoy activities and wonderful time with staff.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Gotton Manor Care Home

Thank you so much for your kind words about Gotton Manor Care Home and the team! We do have a great team of friendly and kind people who love to provide lots of varied activities for residents and we're glad you like these. We're really pleased you like the food at Gotton Manor Care Home, especially the bacon sandwiches and cups of tea! Kind regards.

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Review from G B (Sister of Resident) published on 28 June 2024 Submitted via Website
Overall Experience
My first impression of Gotton Manor Care Home, apart from its beautiful location was how clean it is and how friendly and welcoming the staff are. We spent a few hours with my brother and I was impressed with the dignity he was afforded in his personal care and the quality of the care he received during our visit.

The afternoon entertainment was very good the day we visited - a good old sing-along! I would have liked to stay longer but we had an impending two-and-a-half-hour journey to return home by 4.30.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

Thank you so much for your great review and 5* rating. I'm glad to read how happy you are with the care your brother is receiving. I agree that you can't beat a good old sing-a-long. With best wishes - Managing Director.

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Review from Y H (Daughter of Resident) published on 17 June 2024 Submitted via Website
Overall Experience

Mum stayed at the care home for a respite break and enjoyed her stay, the staff were amazing and really took care of her. Mum has stayed at several homes previously and this is the first one that she seemed sad to leave, it's now my first choice for respite care. Thanks to everyone for looking after Mum so well.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

What a wonderful review, thank you so much for taking the time to submit it. Thanks also for the 5* rating, the team will be thrilled! It's great to read that your mum had such a positive experience. I'm sure the team will look forward to welcoming her again. With best wishes

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Review from Elwin H (Brother of Resident) published on 13 June 2024 Submitted via Website
Overall Experience
My first experience of the place is today, as my brother was admitted as a resident.
First impression, a clean, spacious place, with a relaxed ambience. Superb staff who came every time he accidentally set off his personal alarm! and were very approachable and willing.

Also got to meet the resident cat, who seemed well looked after and in fine shape, a quiet reflection of the home?! I think so.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

What a wonderful review. I hope your brother continues to settle in well. Thank you for taking the time to share your thoughts, with best wishes.

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Review from Robin E (Son of Resident) published on 24 April 2024 Submitted via Postal Card
Overall Experience

My mother has been a resident at Gotton Manor for nearly 3 years. The home is well managed and the care and welfare of the residents are always the top priority of staff. All members of staff are very caring and compassionate. This covers everyone including nursing and caring staff, management, domestic, catering and maintenance team; I could not wish my mother to be anywhere else except at Gotton Manor and would have no hesitation in recommending this facility to anyone looking for an institution to look after their loved ones.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

What a fantastic rating. It's great for the team to be able to read about the positive impact they have. Thanks also for the five-star rating, with best wishes.

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Review from T H (Resident / Service User) published on 29 March 2024 Submitted via Postal Card
Overall Experience

I have been a resident of Gotton Manor for the last six years. There have been significant improvements since Harbour Health Care became the care provider. I am currently very satisfied with the service provided and with the accessibility to a meaningful process for resolving any problems.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

Thank you so much for taking the time to write a review. I'm happy to read that you are very satisfied with the service provided, with best wishes.

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Review from B R (Son of Resident) published on 3 January 2024 Submitted via Postal Card
Overall Experience
My mother went to Gotton Care Home after having several falls at home.
We found all the staff very caring and knowledgeable.
They kept us well informed of any issues and consulted with us over decisions to be made.
We were told when outside medical staff e.g. GP, paramedics were called in - they were impressed with the standard of care in the home.

The facilities always appeared clean and tidy.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home
What a fantastic review.
Thank you so much for sharing your thoughts and experience.
With best wishes,

Managing Director

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Review from Geraldine U (Sister of Resident) published on 21 December 2023 Submitted via Website
Overall Experience
My sister with dementia was transferred from hospital to the Coach House unit at Gotton Manor, as a temporary measure.
At first, the appearance of the Coach House unit made my heart sink however I was met with a clear sense of warmth and caring.
This part of Gotton Manor is tired but as it is smaller than the main house it is more like a large home which thoroughly suited my sister. Her temporary stay increased to 3 months. The staff are absolutely amazing. So cheerful and caring. This was a wonderful opportunity for my sister to get used to care home living.
We have had to move her to a care home nearer us but will always be grateful for the wonderful confidence my sister achieved and was made to feel loved.

The directions to Gotton Manor need to be signposted! The sat nav takes you everywhere and we ended up finding it almost by mistake!!

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home
Thank you so much for your lovely review. It really is what goes on within a care home that is importance and the fact that your sister was met with warmth and caring, is lovely to read.
I will definitely look at signage - thank you for raising this.
I hope your sister settles well in her new home.
With best wishes,
Honor Keatley

Managing Director

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Review from Ann R (Daughter of Resident) published on 15 December 2023 Submitted via Postal Card
Overall Experience

Dad lived at Gotton Manor Care Home from September 2022 to November 2023. I visited Dad there in September, October and November 2022 and in March, August and September 2023. I was always satisfied that Dad, who had dementia was being well looked after, even though my visiting times varied and were unannounced I never once heard staff raise voices nor saw any unpleasant attitudes, nor found unpleasant smells. I phoned often from France and the management and nursing staff always took the time to answer my questions. The food was plentiful and tasty too. Although many of the care staff were not born in the UK, we'd talk about how the elderly were cared for by family in their home countries and it was obvious that they were offering that level of care to Dad. After Dad died I realised my loss was their loss too and we cried together as if they were family. For me, care is much more important than buildings but when the lift broke down, the staff found solutions to get the residents to the dining room and communal areas.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home
I am sorry to read your Dad passed away. Thank you for taking the time to submit your truly heartfelt review. The team really are fantastic and you are so right when you say that your loss is their loss too.

With best wishes.

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Review from Barbara B (Wife of Resident) published on 30 October 2023 Submitted via Website
Overall Experience

My husband has received the best care since arriving at Gotton Manor. He is happy and the staff are attentive to all his needs. As a relative, the staff are very friendly and supportive to my needs.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

Thank you so much for taking the time to share your thoughts. It's good to read that your husband is happy. With best wishes, Managing Director

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Review from Milms P (Resident / Service User) published on 16 October 2023 Submitted via Postal Card
Overall Experience

First impression was my room was like a prison cell, no pictures, no TV or radio and no WiFi connection, so I was totally cut off from the outside world. I requested to be moved after two weeks and my new room was much better, with a TV and WiFi. The nursing staff were all very kind and looked after me well. The physio team got me back on my feet and mobile enough to go home again. The meals and other staff were great, although meal times were hit and miss.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home

Thank you for taking the time to submit a review. It's good to read that the team were kind and looked after you. Also good to know that you moved into a more suitable room.

With best wishes,

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Review from Carol B (Respite Resident) published on 2 August 2023 Submitted via Postal Card
Overall Experience

The lady from the therapy team has helped me a lot with my walking and putting equipment into my flat for when I go home. The food is lovely. All carers and nurses make sure I'm clean and have assistance when I need it. Have throughout enjoyed my stay here, and it has built my confidence up to go home. All the staff have been brilliant. Thank you for my stay.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home
It sounds like you have had a really good experience at Gotton, and it's great to hear you're able to go home. I hope all goes well.
Thank you for taking the time to write a review.

With best wishes.

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Review from T H (Daughter of Resident) published on 26 July 2023 Submitted via Postal Card
Overall Experience

My family and I have been very pleased with how welcome Mum has been made. All of our requests have been met in a timely manner like the TV being placed at her wall in her room. The staff are attentive and very friendly and happy to help. the manager is very approachable and knowledgeable. We would like to thank everyone for helping Mum to settle.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home
What a fantastic review. Thank you so much for taking the time to submit it.
I'm glad to read how well things are going for your mum.

With best wishes.

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Review from Denise F (Daughter of Resident) published on 19 July 2023 Submitted via Postal Card
Overall Experience

I cannot recommend this home highly enough. The transition for my mum into a nursing home has been huge, but I cannot believe how incredible the staff have been helping Mum settle. It feels like family every time I visit the home. Staff provide excellent nursery care and really truly care about the residents, along with excellent management staff too. We, as a family, can't speak highly enough of the service, care and nursing at Gotton Manor Care Home. I applaud all the staff and thank them for their kindness. You're all amazing.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home
What a wonderful 5-star review. The team at Gotton really are amazing and we are grateful for all their hard work and commitment.
Thank you so much for taking the time to write this review, it's great for the team to read what a positive impact they have!
Best wishes,

Honor

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Review from Elizabeth W (Daughter of Resident) published on 17 July 2023 Submitted via Postal Card
Overall Experience

Generally good. Friendly staff. Visiting is easily arranged.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home
Thank you for taking the time to write a review.
With best wishes,

Honor

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Review from Sheila D (Daughter-in-law of Resident) published on 14 July 2023 Submitted via Website
Overall Experience

Mother-in-law has been well looked after and is treated like part of a family. All staff are polite and very helpful, giving the family reassurance that she is being well cared for. Thank you for all that you are doing.

Reply from Honor Keatley, Managing Director at Gotton Manor Care Home
Thank you for writing such a great review. The team will be really pleased to read what a positive impact they have.
With best wishes,

Honor

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2022
Overall
Good
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (5)

Accreditations

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Meet the Team (2)

Janine Marshall
Janine MarshallJob Title:Registered ManagerJoined: 2020

Hello, my name is Janine. I am the Home Manager at Gotton Manor Care Home. I have been the home manager at Gotton Manor since February 2021.

I started my career in care in 1998, working as a care assistant in a local nursing home. Over the years, I have worked in community care, nursing homes, and residential homes, and whilst I worked for a care agency, I did HCA shifts in hospitals and hospices.

I have put my all into working my way up the ranks, and I was working in supervisory and Deputy Managers posts for over 10 years before becoming a manager.

Since working with our fantastic team at Gotton Manor Care Home, I have felt nothing but welcomed and supported both in-house and by the rest of the Harbour Healthcare team.

I am passionate about our residents receiving person-centred care, and I am very proud of our beautiful home and amazing views.

Latoyah Marshall
Latoyah MarshallJob Title:AdministratorJoined: 2020

Hi! My name is Latoyah. I am the Home Administrator at Gotton Manor care home.

I started working at Gotton Manor in February 2021 as a data input support worker, registering our resident’s and staff’s Covid-19 tests. Since then, I have taken on roles such as being a Kitchen Assistant, Admin Assistant and Activities Assistant, before working my way up to the home Administrator role whilst currently working on my level 3 Business Administrator apprenticeship. I have loved every second, getting to know the lovely residents and working along side our amazing team!

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