Oak Lodge Care Home

Lordsleaze Lane, Chard TA20 2HN
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9.7 83 Reviews
  • Oak Lodge Care Home, Chard
Oak Lodge Care Home is proud to offer the highest standard of residential, nursing and dementia care in a warm and welcoming environment.

Oak Lodge Care Home provides residents with an engaging setting to socialise, dine, there are engaging activities every day with an activity coordinator or they can explore the beautifully landscaped gardens.

Oak Lodge Care Home is a vibrant and active community where residents are enabled to live life to the fullest. A community where older people are supported to carry on enjoying all the little things that make them happy.

Encouraging a high quality of life is at the heart of the culture and ethos at Oak Lodge Care Home. The highly trained team approaches every day with professionalism and compassion, delivering a service that’s unique to each individual’s needs.
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Care Provided by Oak Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1600
  • Self-Funded Residential Dementia Care: £1500 – £1600
  • Self-Funded Nursing Care: £1500 – £1600
  • Self-Funded Nursing Dementia Care: £1500 – £1600
  • RESPITE Self-Funded Residential Care: £1600 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1700
  • RESPITE Self-Funded Nursing Care: £1600 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1600 – £1700

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Oak Lodge Care Home to find out the exact price for your requirements.

Contact Oak Lodge Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Oak Lodge Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Florin Vranceanu (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (1)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    No restrictions or booking requirements to visit Oak Lodge Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Oak Lodge Care Home has a private car park with parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.

Oak Lodge Care Home Reviews (83)

9.7

Oak Lodge Care Home has a Review Score of 9.7 (9.695) out of 10, based on 25 reviews in the last 2 years.
Over all time Oak Lodge Care Home has 83 reviews.

Overall Experience
  • 54
  • 24
  • 4
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  • 0
Date Published
  • 83
  • 11
  • 20
  • 25
  • 58
Reviewer Connection to Oak Lodge Care Home
  • 32
  • 10
  • 10
  • 8
  • 6
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 83, showing 21-40
Review from Tracey G (Daughter of Resident) published on 29 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic review of the home. All staff are so welcoming. My dad is smiling again. So much for him to engage with if he wishes to. Any concerns Dad has, they are dealt with straight away. The home is clean and Dad is being very well looked after.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Oak Lodge Care Home
Thank you for your fantastic review of Oak Lodge Care Home! We are glad that the staff have been so welcoming to you and that you feel he is being very well looked after. Our staff at Oak Lodge love…read more
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Review from Caroline B (Daughter of Resident) published on 25 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with the home from management, administration, nurses and cleaners have been so welcoming to my father and his family. We are impressed with his room, bright looking out onto the garden. It is small, but big enough for his needs. The food Dad enjoys. The care and attention
is wonderful. Thank you to you all.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Oak Lodge Care Home
Thank you for your lovely review of Oak Lodge Care Home! It's great to hear that you are impressed with the home and that they have been so welcoming to your father and his family. Our team at Oak…read more
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Review from Frederick B (Husband of Resident) published on 18 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife entered the home in October 2023. The care and attention given to her has been exceptional. We cannot praise the staff enough. I have no hesitation in rating all the boxes as excellent. The home goes over the top with the activities for the residents. If I myself had to use a home in the future,
I would put this home at the top of the list for consideration. Many thanks to all the staff who have helped her settle in so well to her new surroundings.
Reply from Honor Keatley, Managing Director at Oak Lodge Care Home
What a wonderful review and five-star rating! Thank you so much.
Your review will help other families looking for care to feel confident in choosing Oak Lodge for their loved ones.
With best wishes.
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Review from Samantha M (Friend of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a wonderful home. Have visited quite a few but this by far is the friendliest and most welcoming.
Residents are clearly at the forefront of every member of staff's priority.
I regularly visit at times when the activities are on, I am always welcomed by staff and love to join in with all
the residents. I am always offered a cuppa.
Reply from Honor Keatley, Managing Director at Oak Lodge Care Home
What a fantastic review!
What you have shared I'm sure will have given reassurance to other care seekers who may be coming to a care home for the first time.
With best wishes.
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Review from Victor C (Resident) assisted by family/friend published on 3 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the initial contact and subsequent dealings, Oak Lodge has been attentive and supportive to a great degree.
Their caring manner is very much appreciated and has smoothed a difficult transition from living independently to moving into the home.
Reply from Honor Keatley, Managing Director at Oak Lodge Care Home
What a lovely review. Thank you so much for taking the time to share this.
It's lovely to read about the support you've been given.
With best wishes.
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Review from S L (Wife of Resident) published on 5 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Oak Lodge Care Home is a pleasant, well-run home which provides good standard of personal and nursing care for mainly elderly residents.
Any family concerns are listened to and any appropriate action is taken to resolve issues.
Family and other visitors are all warmly welcomed and their views respected.
I,
as a former district nurse (now retired), would have no hesitation in recommending Oak Lodge Care Home on the merits described above.
Reply from Honor Keatley, Managing Director at Oak Lodge Care Home
Thank you so much for taking the time to share your thoughts. It's great to read that you have had such a positive experience.

With best wishes,
Honor Keatley
Managing Director
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Review from Celia L (Wife of Resident) published on 5 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at this care home are exceptional and do everything they can for residents and visitors. They are very friendly, welcoming and supportive.
Reply from Honor Keatley, Managing Director at Oak Lodge Care Home
What a great five-star review. Thank you so much for taking the time to complete a review. The team really are fantastic!
With best wishes.
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Review from Julie F (Daughter of Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum recently arrived at Oak Lodge after having had a number of falls at home and several stays in hospital, so unfortunately, was unable to care for herself any longer on her own. Within this short time, the level of care and attention she has received has been exceptional on every level within the
home. Everyone is always welcoming, so kind, warm and friendly, and nothing is ever too much trouble. They are accommodating to Mum's individual needs, as well as to other residents. Given this, I would highly recommend Oak Lodge to anyone. I would like to take this opportunity to thank every single member of the staff/team for all their love and support, not only in regards to what Mum receives but towards us as relatives and close family members visiting too. I now have and get great comfort in the knowledge she is settled, happy and being well cared for here by the best. You're all wonderful and always go that extra mile. On behalf of my mum and I, we can't thank you enough.
Reply from Honor Keatley, Managing Director at Oak Lodge Care Home
What a truly wonderful review. Thank you so much for taking the time to share your family's experience.
It is lovely to hear about the welcome and ongoing care your mum and yourselves are…read more
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Review from Rosamunde R (Wife of Resident) published on 17 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oak Lodge Care Home is a lovely home to go to stay. All the staff are very kind and friendly. It is very clean, and you feel safe there. The room looks over the garden. We found the right home. Thank you.
Reply from Honor Keatley, Managing Director at Oak Lodge Care Home
'We found the right home' sums it up beautifully.
Thank you so much for taking the time to write a review. It is very much appreciated.
With best wishes.
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Review from Angela W (Daughter-in-law of Resident) published on 28 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Can't fault anything, all staff are brilliant - top to bottom! You all deserve a medal!
Reply from Honor Keatley, Managing Director at Oak Lodge Care Home
Thank you for your lovely words regarding Oak Lodge Care Home! Our brilliant staff work so hard to make the home the wonderful place that it is. We do make sure that they are recognised and rewarded…read more
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Review from Suzie W (Friend of Resident) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Due to Covid restrictions and living at distance. I have only visited Oak Lodge Care Home four times since my friend moved in January 2022. On each occasion, the staff were cheerful and willing and any shortfalls I had to voice was addressed quickly. I have just attended the first residents and family
meeting and was most impressed by the manager's request and wishes for the future. I am so glad my friend is there.
Reply from Honor Keatley, Managing Director at Oak Lodge Care Home
What a lovely review. It's great to read that the manager has shared his plans with you. I hope you enjoy being able to visit your friend now. Thank you so much for sharing your thoughts.
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Review from Brian A (Husband of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have stayed in Oak Lodge Care Home for 18 months ending in September 2021. I found it to be excellent in all departments.
Reply from Honor Keatley, Managing Director at Oak Lodge Care Home
Thank you so much for taking the time to share your thoughts. I'm glad your experience was such a positive one.
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Review from M D (Son of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Staff at Oak Lodge are patient and caring. New management is now in place with ambitious plans for improving the options offered to residents. Including day trips out and more activities. At first glance the building is a bit dated, for example, tooms do not have ensuite bathing facilities. However,
some improvements are planned and the kindness of staff and friendly atmosphere more than compensate.
Reply from Honor Keatley, Managing Director at Oak Lodge Care Home
Thank you so much for your honest review. We're excited to see how Oak Lodge moves forward.
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Review from Susan B (Daughter of Resident) published on 8 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for a year at Oak Lodge Care Home and she loves it here. Mum is well cared for by all the staff. The carers and staff all go that extra mile to see that she is safe and happy. Mum feels that she is included in all decisions of her care and looks at all the staff and residents
as her own extended family. There are a wide range of activities for Mum to partake in, although Mum doesn't always join in with all of them, as sometimes she prefers to have a nap in her room. Mum loves the food and is always thrilled when they come round with the cups of tea as they always remember that she has lactose free milk with no sugar. Mum loves having her showers with one staff member as in Mum's words "She is so kind, gentle and caring". I would highly recommend Oak Lodge to anyone. We know that Mum is well looked after, safe and happy, and that means everything to us. Thank you to everyone at Oak lodge.
Reply from Andrew Kirby, Home Manager at Oak Lodge Care Home
Thanks Susan for taking time to write a very comprehensive review which I will of course share with all the staff. Your mum has done so well having been so very poorly when she first came to us, and…read more
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Review from T K (Son of Resident) published on 8 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was admitted to Oak Lodge after falling over at home a few times and could no longer safely stay at home. The manager was helpful in getting a room available for my mum. All staff are very friendly and helpful. when we were viewing Oak Lodge and have been since. A few teething problems with
food. with what food Mum liked/disliked but this has been rectified. Mum even has played bingo, which is a first.
Reply from Andrew Kirby, Home Manager at Oak Lodge Care Home
Hi Tony, and thank you for reviewing our home. Your mum has certainly settled in well, and I am really pleased we have been able to cater for her tastes. She's quite good at bingo, and clearly…read more
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Review from K F (Husband of Resident) published on 8 February 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have found the staff to be very caring in what they do under great pressure. My wife appears to be quite happy and contented but having dementia finds it difficult to understand what is happening and always asking when will she be coming home. Any health problems are dealt with well and it is probably
better than trying to get help from a GP at home.
Reply from Andrew Kirby, Home Manager at Oak Lodge Care Home
Thank you for your review. It's great to know we are doing everything well. We do love our jobs, and we work not only with a great team, but also have a lovely bunch of residents and families, and one…read more
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Review from S B (Daughter of Resident) published on 28 January 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has now been at Oak lodge for a year. She has received brilliant nursing care. The team are always in touch with the doctors and strive to do the best they can for her medical needs. Thank you so much.
Reply from Andy Kirby, General manager at Oak Lodge Care Home
What a lovely review, thank you for taking the time to submit this review, which I will share with the team.
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Review from Julie S (Daughter of Resident) published on 15 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was admitted to Oak Lodge Care Home five weeks ago and has been cared for by the most amazing team. Mum has said that they are always attentive and supportive and that she feels so much better after a particularly difficult period in her life. She said she loves the food and really enjoys the
cake and a cup of tea in the afternoon! Mum has also said the staff are her new friends now who have helped build her confidence and strength again.
As a relative living far away, I have also been supported and reassured by the team that all Mums needs are being met, and I always feel that I can call the manager and nurses who have always been happy to speak to me about any aspect of Mums care.
I would highly recommend this warm and friendly home with a team who always go the extra mile to help.
Thank you so much.
Reply from Andrew Kirby, Home Manager at Oak Lodge Care Home
Thank you, Julie. Your mum is doing well, despite many challenges, but with good support, patience and kindness, she is doing well. It was lovely to see the dogs were able to come and see her…read more
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Review from Paula V (Daughter of Resident) published on 7 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oak Lodge is an extremely well organised and welcoming care home. The kind and highly professional staff create a happy atmosphere and treat each resident as an individual with different needs. There is an imaginative range of activities and entertainment - my father particularly enjoyed helping to
restore an old rocking chair, and I hear the cooked breakfasts are pretty good too!
Reply from Andrew Kirby, Home Manager at Oak Lodge Care Home
Thanks, Paula for sharing your thoughts about our care home. We are really happy that your father has enjoyed his time with us, he's a really lovely man.
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Review from Michaela D (Granddaughter of Resident) published on 3 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff in the care home have been amazing and caring towards my relative, who is in there. I would totally recommend this care home. The manager has been excellent and has put his self out the extra mile to look after and care for my relative in the best possible way anyone could ask for.
Reply from Andrew Kirby, Home Manager at Oak Lodge Care Home
Thank you, Michaela, for your comments; we have really enjoyed looking after your relative, and I am so pleased she's doing so well. Thank you for all your help in settling her in and helping us…read more
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Current Review Score: 9.7 (9.695)

Overview of Review Score

The Review Score of 9.7 (9.695) out of 10 for Oak Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.695 for Oak Lodge Care Home is calculated as follows: ( (216 Excellents x 5) + (66 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 292 Ratings = 4.695
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oak Lodge Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (5)

Florin

Florin Vranceanu

Job Title: Home Manager Joined: 2022

Hello, my name is Florin. I am the Home Manager at Oak Lodge Care Home.


I have been qualified as a nurse since 1995. I have 14 years of experience as a Registered Manager for care services. I decided to go into nursing due to my passion for helping people. I am passionate about developing relationships with people in long-term care placements.


I pride myself in being hands-on in my role and ensuring that I develop good relationships with residents, families, and team members to ensure people are safe and well looked after. I also like to make sure we are delivering high-quality person-centred care.

Clair

Clair Harvey

Job Title: Deputy Home Manager Joined: 2007

Hi, my name is Clair. I am the Deputy Home Manager at Oak Lodge Care Home.


I started as a carer in 1995. In 2007, I came to work at Oak Lodge Care Home as a Senior Carer and then worked up to the position of Nursing Associate. In October 2019, I was offered the Deputy Home Manager position; I was delighted, and of course, accepted the offer!


I work with Florin and the other team members at Oak Lodge Cre Home to ensure all the residents have a perfect day, every day!

Di

Di Crumpler

Job Title: Administrator Joined: 2018

Hi, my name is Di. I am the Administrator at Oak Lodge Care Home.


I joined the Oak Lodge Care Home team in March 2018, having previously worked for an advertising agency for 10 years, and also worked for Axminster Carpets as a PA for 9 years.


I enjoy watching horse racing, going to horse shows, dog walking with my little Jack Russell terrier called Bea, and dining out. I am usually the person who answers the phone when you call during office hours and deals with all the administration and paperwork for the home.

Sonny

Sonny Valmiki

Job Title: Senior Nurse Joined: 2019

Hi, my name is Sonny. I am the Senior Nurse at Oak Lodge Care Home.


I previously worked in the NHS in a variety of roles before joining the Oak Lodge Care Home team. I have a wealth of experience which I enjoy bringing to the team and I love to have fun!

Socks

Socks the Cat

Job Title: The Boss Joined: 2012

Socks the cat has been in charge of the staff and residents at Oak Lodge Care Home for a number of years. He was born on the 18th of February 2012, and it is believed he is a direct descendant of the Sphynx.


Socks' main duties are sleeping, gathering his strength, eating, and looking at the birds in the garden. He is normally found in the laundry where he has a good supply of food, a bowl of fresh water and some very soft, warm blankets to lay upon on top of the tumble drier. He knows instinctively who likes his company, and has made good friends with many staff and residents in the home.


Socks are extremely tolerant of other pets, so there's no issue with residents seeing their families' pets when they come in to visit.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oak Lodge Care Home to verify any information. View our terms and conditions. Oak Lodge Care Home has an Enhanced Service - more info.