
Walking past the lounge a guitar is being played to residents and feels extremely homelyA P(Friend of Resident/Service User)

I would recommend Oak Lodge to anybody.Adrian B(Resident / Service User)


Walking past the lounge a guitar is being played to residents and feels extremely homelyA P(Friend of Resident/Service User)

I would recommend Oak Lodge to anybody.Adrian B(Resident / Service User)


Oak Lodge Care Home is proud to offer the highest standard of residential, nursing and dementia care in a warm and welcoming environment.
Oak Lodge Care Home provides residents with an engaging setting to socialise, dine, there are engaging activities every day with an activity coordinator or they can explore the beautifully landscaped gardens.
Oak Lodge Care Home is a vibrant and active community where residents are enabled to live life to...
Care Provided by Oak Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact Oak Lodge Care Home for full pricing details and T&Cs.
Contact Oak Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Lisa Moxon(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (45)
- Couples/Companion Rooms (1)
Visiting
- Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. No restrictions or booking requirements to visit Oak Lodge Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Oak Lodge Care Home has a private car park with parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Oak Lodge Care Home Reviews (91)
Oak Lodge Care Home has a Review Score of 9.6 (9.634) out of 10, based on 30 reviews in the last 2 years.
Over all time Oak Lodge Care Home has 91 reviews.
Staff very nice, always happy and helpful and always got a smile. They made me feel welcome and with tea and cake at 3 pm. I would like to see the garden maintained better.
Thank you for taking the time to review us. We do indeed have a wonderful team of happy and friendly people. We are concentrating on the garden now the weather has improved.
My mother spent several months at Oaklodge, and we were very pleased with the level of care she received. The staff were caring, friendly, and attentive, always ensuring her well-being. The food was plentiful and of good quality, and the team were supportive throughout her stay. There were regular organized activities, and while my mother wasn't always enthusiastic about joining in, she was consistently encouraged to participate. I would recommend Oaklodge, especially for individuals with more advanced dementia, as I have no doubt they will be safe, well looked after, and treated with kindness.
Dad has repeated several times over the last month, how good and friednly/caring the staff are who look after him. It makes such a difference to know that his experience is a positive one, thank you!
The staff at this care home work really hard and are amazing with my sister. I feel that some form of outings to places/shops would be lovely and benefit some of the residents. Meals repetitive. Maybe a trifle or fruit and jelly for dessert or tea. More staff needed as after lunch a lot of the residents are left struggling while waiting to be taken to the toilet. Luckily my sister is not needing that help at the moment.
Thank you for taking the time to review us. We are currently in the process of having a minibus on a regular basis. This will enable us to take our residents out on day trips. As the weather has got better, the activity team have been taking some residents to the local shops and caffes. Soon we...
My husband is really kindly looked after at Oak Lodge. The staff are happy + friendly and this is so good for family + visitors. He loves the food which is excellent. I cannot speak too highly of the home.
Thank you for your kind review of Oak Lodge Care Home! We're really pleased that your husband is kindly looked after and we do have a wonderful team of happy and friendly people. The food is lovely at Oak Lodge and we are glad that he enjoys it so much! Kind regards, Clare
Mum's always been looked after very well and treated lovely by all staff. She's been poorly lately and the staff have rallied around and made her life so much better. Living miles away now it is so lovely to see photos of her on Facebook looking so well when you can't physically be there as much as you want to be. A huge thank you to all the staff looking after everyone over Christmas.
Thank you for your kind review of Oak Lodge Care Home. We're so sorry to hear that your Mum has been poorly lately, but we're very pleased that she is being very well looked after and treated lovely. The team at Oak Lodge always make sure that they keep families up to date and really enjoy taking lots of photos to show everyone, especially when you are far away. Kind regards.
However ..... the first week mum was there she lost weight. Since then she has done nothing but complain to me about the food and in turn I have complained to the management/ kitchen staff. Nothing has changed and for a while now mum has been vomiting regularly and finds it difficult to eat the food. I usually go in to visit her around dinner time and have to say I have been disgusted by the food - burnt, tough meat, black roast potatoes, tiny portions and generally very unappetising. I find this totally unacceptable considering what she has to pay monthly.
It's great to hear you find Oak Lodge Care Home to be a lovely and clean care home, and that you feel the activities are plentiful; our residents do love joining in with them! We are sorry to hear of your experience with the catering; we would like to take this opportunity to reassure you that this...
Such a lovely, welcoming home where our friend is living now. She always seems so happy and is obviously well cared for at Oak Lodge. The staff are very relaxed and seem happy too which gives a good indication of the atmosphere of the place.
Thank you for your lovely review of Oak Lodge Care Home. We're really pleased that you find it a lovely, welcoming home and that your friend is so happy here. Our team love what they do and they are dedicated to providing the best care for their residents. Kind regards.
I can not fault the care Mum needs 24-hour care now, we are sad that she has to be in nursing care but we are fully aware it is what's needed.
Kind regards.
Fantastic review of the home. All staff are so welcoming. My dad is smiling again. So much for him to engage with if he wishes to. Any concerns Dad has, they are dealt with straight away. The home is clean and Dad is being very well looked after.
Thank you for your fantastic review of Oak Lodge Care Home! We are glad that the staff have been so welcoming to you and that you feel he is being very well looked after. Our staff at Oak Lodge love to see him smile! Kind regards, Clare.
My wife entered the home in October 2023. The care and attention given to her has been exceptional. We cannot praise the staff enough. I have no hesitation in rating all the boxes as excellent. The home goes over the top with the activities for the residents. If I myself had to use a home in the future, I would put this home at the top of the list for consideration. Many thanks to all the staff who have helped her settle in so well to her new surroundings.
Your review will help other families looking for care to feel confident in choosing Oak Lodge for their loved ones.
With best wishes.
Residents are clearly at the forefront of every member of staff's priority.
I regularly visit at times when the activities are on, I am always welcomed by staff and love to join in with all the residents. I am always offered a cuppa.
What you have shared I'm sure will have given reassurance to other care seekers who may be coming to a care home for the first time.
With best wishes.
Their caring manner is very much appreciated and has smoothed a difficult transition from living independently to moving into the home.
It's lovely to read about the support you've been given.
With best wishes.
Any family concerns are listened to and any appropriate action is taken to resolve issues.
Family and other visitors are all warmly welcomed and their views respected.
I, as a former district nurse (now retired), would have no hesitation in recommending Oak Lodge Care Home on the merits described above.
Thank you so much for taking the time to share your thoughts. It's great to read that you have had such a positive experience.
With best wishes,Honor Keatley
Managing Director
All the staff at this care home are exceptional and do everything they can for residents and visitors. They are very friendly, welcoming and supportive.
With best wishes.
Mum recently arrived at Oak Lodge after having had a number of falls at home and several stays in hospital, so unfortunately, was unable to care for herself any longer on her own. Within this short time, the level of care and attention she has received has been exceptional on every level within the home. Everyone is always welcoming, so kind, warm and friendly, and nothing is ever too much trouble. They are accommodating to Mum's individual needs, as well as to other residents. Given this, I would highly recommend Oak Lodge to anyone. I would like to take this opportunity to thank every single member of the staff/team for all their love and support, not only in regards to what Mum receives but towards us as relatives and close family members visiting too. I now have and get great comfort in the knowledge she is settled, happy and being well cared for here by the best. You're all wonderful and always go that extra mile. On behalf of my mum and I, we can't thank you enough.
It is lovely to hear about the welcome and ongoing care your mum and yourselves are experiencing. They really are a great team at Oak Lodge.
With best wishes.
Oak Lodge Care Home is a lovely home to go to stay. All the staff are very kind and friendly. It is very clean, and you feel safe there. The room looks over the garden. We found the right home. Thank you.
Thank you so much for taking the time to write a review. It is very much appreciated.
With best wishes.
Can't fault anything, all staff are brilliant - top to bottom! You all deserve a medal!
Thank you for your lovely words regarding Oak Lodge Care Home! Our brilliant staff work so hard to make the home the wonderful place that it is. We do make sure that they are recognised and rewarded for their hard work! Kind regards, Honor.
Due to Covid restrictions and living at distance. I have only visited Oak Lodge Care Home four times since my friend moved in January 2022. On each occasion, the staff were cheerful and willing and any shortfalls I had to voice was addressed quickly. I have just attended the first residents and family meeting and was most impressed by the manager's request and wishes for the future. I am so glad my friend is there.
What a lovely review. It's great to read that the manager has shared his plans with you. I hope you enjoy being able to visit your friend now. Thank you so much for sharing your thoughts.
I have stayed in Oak Lodge Care Home for 18 months ending in September 2021. I found it to be excellent in all departments.
Thank you so much for taking the time to share your thoughts. I'm glad your experience was such a positive one.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Oak Lodge Care Home.
There are no upcoming events for Oak Lodge Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Oak Lodge Care Home.
Meet the Team (3)

I gained my Health and Social skills and experience at our sister home, Gotton Manor in Taunton, from 2020, where I worked as a care assistant, which was my first experience in a care home.
Working my way up to Team Leader, Senior Carer, Care Coordinator and then Deputy Manager.
During my time at Gotton Manor, I gained a Level 3 and a Level 5 in Leadership in Adult Care, passing both with a Distinction credit.
Recently stepping into the Care Home Managers role at Oak Lodge in Chard, I have been supported all the way by everyone at Harbour Healthcare.
The residents' care and quality of life are my top priority, helped by the amazing & well established team at Oak Lodge.I have an open-door policy for staff, residents and relatives.
No two days are the same. The care we provide comes from our hearts day in & day out.

Hi, my name is Clair. I am the Deputy Home Manager at Oak Lodge Care Home.
I started as a carer in 1995. In 2007, I came to work at Oak Lodge Care Home as a Senior Carer and then worked up to the position of Nursing Associate. In October 2019, I was offered the Deputy Home Manager position; I was delighted, and of course, accepted the offer!
I have been part of the team at Oak Lodge for the past 19 years. Over the years, I have developed a deep understanding of our residents, their families, and the values that make our home a special place to live and work.
I am delighted to welcome our new manager, Lisa Moxon and look forward to working together to continue supporting our residents, families and staff. Having strong leadership and teamwork in place will help us build on the excellent care we already provide and continue to make our home the best it can be.

Hi, my name is Di. I am the Administrator at Oak Lodge Care Home.
I joined the Oak Lodge Care Home team in March 2018, having previously worked for an advertising agency for 10 years, and also worked for Axminster Carpets as a PA for 9 years.
I enjoy watching horse racing, going to horse shows, dog walking with my little Jack Russell terrier called Bea, and dining out. I am usually the person who answers the phone when you call during office hours and deals with all the administration and paperwork for the home.
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