
Walking past the lounge a guitar is being played to residents and feels extremely homelyA P(Friend of Resident/Service User)

I would recommend Oak Lodge to anybody.Adrian B(Resident / Service User)


Walking past the lounge a guitar is being played to residents and feels extremely homelyA P(Friend of Resident/Service User)

I would recommend Oak Lodge to anybody.Adrian B(Resident / Service User)


Oak Lodge Care Home is proud to offer the highest standard of residential, nursing and dementia care in a warm and welcoming environment.
Oak Lodge Care Home provides residents with an engaging setting to socialise, dine, there are engaging activities every day with an activity coordinator or they can explore the beautifully landscaped gardens.
Oak Lodge Care Home is a vibrant and active community where residents are enabled to live life to...
Care Provided by Oak Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact Oak Lodge Care Home for full pricing details and T&Cs.
Contact Oak Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Lisa Moxon(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (45)
- Couples/Companion Rooms (1)
Visiting
- Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. No restrictions or booking requirements to visit Oak Lodge Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Oak Lodge Care Home has a private car park with parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Oak Lodge Care Home Reviews (91)
Oak Lodge Care Home has a Review Score of 9.6 (9.634) out of 10, based on 30 reviews in the last 2 years.
Over all time Oak Lodge Care Home has 91 reviews.
We're very happy with the care and support provided to our aunt. In her own words, 'it is a care home and they really do care and treat me as an individual'. All the carers we met are professional, caring and very welcoming. The manager is fully aware of all residents' circumstances and very much 'hands-on'.
Thank you so much for your feedback, we are delighted you are so happy with everything we do. I will share your comments with all the staff.
Each time I have visited I have been made to feel extremely welcome by all staff that I have come across. Walking past the lounge a guitar is being played to residents and feels extremely homely. Would definitely recommend.
Impressed when looking for a home for my father, they showed care and compassion. The home was welcoming, comfortable and well presented, communal areas are used by residents and there are a variety of activities on offer, nearly every day, also an opportunity for trips out. Very good choice of menu.
Thank you Mary for a great review of our home, your father does seem very happy here. He's a lovely man, and really enjoys the activities we have on offer.
We're very lucky to have found Oak Lodge for Mum who has dementia. A comfortable, homely, environment with friendly, caring staff. Many activities both in house and out in a minibus. The manager has a nursing background and is extremely knowledgable and enthusiastic and cares about the people living here. Highly recommend.
We are also lucky to have the opportunity to help you care for your mum, thank you for a lovely review.
Best care home I have seen. Nice and clean, lovely staff and very homely.
Thank you Sheila for a lovely review, I'll be sure to pass on your comments to everyone.
Oak Lodge is a real 'home away from home'. The staff are very professional and you feel included through the whole transition from home to care. Nothing is too much trouble for them, from both a relatives and a residents perspective. The rooms are immaculate and spacious, yet they soon feel very homely. Mum has settled very quickly and cannot believe how quiet it is. We can all rest easy knowing she is safe and secure, and in excellent hands. Mum will finally have the dignity of continuity of care, which can only be better for her long term medical needs and our peace of mind.
Thank you Claire for such a positive review. May I also thank you on behalf of all the staff, for your family's help in getting her set up so well, she's clearly enjoying life at Oak Lodge and it's great to see her so happy.
Feedback from staff is excellent, a friendly and caring attitude prevails.
Thank you Peter for taking the time to provide us with a review of our service, we very much appreciate your feedback.
I have been visiting a close friend who has been staying at Oak Lodge for 10 days of respite care. I am so delighted by the friendliness and care of the staff. Her room was light well-furnished and carpeted. The sheets and bed covers were attractive and squeaky clean. She said the food was excellent. As a local 92-year-old myself I have never encountered a care home of this quality,
I took my mother for a 10 day respite and from the moment we arrived everyone was very attentive, caring and sensitive to my mother's needs and wishes. It was obvious from my mother's happy and peaceful demeanour when I picked her up that she had a very pleasant stay and one that has left her with fond memories of the home and all the people that she met there.
Staff could not be more caring and helpful. Mum loved every minute of her stay at Oak Lodge.
A very friendly place. The nurses and carers are very efficient and polite. I would recommend Oak Lodge to anybody.
Since my brother has been at Oak Lodge he has picked up and is very happy there. Keep up the good work.
Thank you Kevin for a very positive review. I am really pleased, that as a family member, you feel we have done everything possible to make your brother's stay an overwhelmingly positive experience.
So, so, so happy my brother-in-law is in Oak Lodge Care Centre.
Thank you so much Jackie for taking the time to write a lovely review, the staff are always delighted to read such very positive responses to the care they provide.
My husbands care has always been very good, the staff cared for him like he was a family member. At times he could be quite cheeky and they developed a good banter. When I visited I was always made to feel part of the "Oak Lodge Family".
Thank you Chris for your review of Oak Lodge. We are delighted that we were able to make your husband's time here so positive. Thank you also for your time spent with us in planning his care, and making the whole experience so rewarding for all concerned.
Much improved under new management and deputy. More qualified nursing staff employed. All other grades of staff seem happier and work together - communication better. Hope for more stability to continue, also variety of outings and activities. Good all round improvements.
Thank you so much for submitting your review, and I am so pleased we are getting all these things right. We are all looking forward to some more amazing things happening in future.
The staff are very good.
Thank you Lilian, the trip was great fun, we went to see all the Christmas lights, and then had fish and chips in the minibus, before going to the pub. I really enjoyed the evening as well.
Everyone is extremely kind and helpful. They treat you as a person, not a number. They try to make your room your home and let you personalise your room. They have a good activities team and take you out in the home bus to local entertainments.
Thank you Gloria, it's great to have the opportunity to support you, and thank you for all your positive and constructive feedback which I will of course share with all the staff.
The carers have always been hard-working, caring and supportive. Oak Lodge was previously in a very dark place. With the new management, it finally feels like a nursing home that I would recommend - not something I would have said a month ago.
Thank you for such a positive review. Oak Lodge has a wonderful group of staff, and I am so lucky to have the opportunity to join their team. Can I also thank you for your help in giving your husband such good care when he most needed it, it was great to involve you so fully in his care at such a critical time.
All staff from the manager, qualified nurses and care assistants are very supportive and friendly. They try to arrange activities for clients but it's difficult due to varying needs and abilities. The home keeps relatives informed of patients health.
He enjoys all the activities, including outings whenever possible. He thinks the food varies but is as good as can be expected considering the fact it is mass catering.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Oak Lodge Care Home.
There are no upcoming events for Oak Lodge Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Oak Lodge Care Home.
Meet the Team (3)

I gained my Health and Social skills and experience at our sister home, Gotton Manor in Taunton, from 2020, where I worked as a care assistant, which was my first experience in a care home.
Working my way up to Team Leader, Senior Carer, Care Coordinator and then Deputy Manager.
During my time at Gotton Manor, I gained a Level 3 and a Level 5 in Leadership in Adult Care, passing both with a Distinction credit.
Recently stepping into the Care Home Managers role at Oak Lodge in Chard, I have been supported all the way by everyone at Harbour Healthcare.
The residents' care and quality of life are my top priority, helped by the amazing & well established team at Oak Lodge.I have an open-door policy for staff, residents and relatives.
No two days are the same. The care we provide comes from our hearts day in & day out.

Hi, my name is Clair. I am the Deputy Home Manager at Oak Lodge Care Home.
I started as a carer in 1995. In 2007, I came to work at Oak Lodge Care Home as a Senior Carer and then worked up to the position of Nursing Associate. In October 2019, I was offered the Deputy Home Manager position; I was delighted, and of course, accepted the offer!
I have been part of the team at Oak Lodge for the past 19 years. Over the years, I have developed a deep understanding of our residents, their families, and the values that make our home a special place to live and work.
I am delighted to welcome our new manager, Lisa Moxon and look forward to working together to continue supporting our residents, families and staff. Having strong leadership and teamwork in place will help us build on the excellent care we already provide and continue to make our home the best it can be.

Hi, my name is Di. I am the Administrator at Oak Lodge Care Home.
I joined the Oak Lodge Care Home team in March 2018, having previously worked for an advertising agency for 10 years, and also worked for Axminster Carpets as a PA for 9 years.
I enjoy watching horse racing, going to horse shows, dog walking with my little Jack Russell terrier called Bea, and dining out. I am usually the person who answers the phone when you call during office hours and deals with all the administration and paperwork for the home.
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