Oak Lodge Care Home

Lordsleaze Lane, Chard TA20 2HN
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9.7 83 Reviews
  • Oak Lodge Care Home, Chard
Oak Lodge Care Home is proud to offer the highest standard of residential, nursing and dementia care in a warm and welcoming environment.

Oak Lodge Care Home provides residents with an engaging setting to socialise, dine, there are engaging activities every day with an activity coordinator or they can explore the beautifully landscaped gardens.

Oak Lodge Care Home is a vibrant and active community where residents are enabled to live life to the fullest. A community where older people are supported to carry on enjoying all the little things that make them happy.

Encouraging a high quality of life is at the heart of the culture and ethos at Oak Lodge Care Home. The highly trained team approaches every day with professionalism and compassion, delivering a service that’s unique to each individual’s needs.
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Care Provided by Oak Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1600
  • Self-Funded Residential Dementia Care: £1500 – £1600
  • Self-Funded Nursing Care: £1500 – £1600
  • Self-Funded Nursing Dementia Care: £1500 – £1600
  • RESPITE Self-Funded Residential Care: £1600 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1700
  • RESPITE Self-Funded Nursing Care: £1600 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1600 – £1700

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Oak Lodge Care Home to find out the exact price for your requirements.

Contact Oak Lodge Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Oak Lodge Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Florin Vranceanu (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (1)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    No restrictions or booking requirements to visit Oak Lodge Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Oak Lodge Care Home has a private car park with parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.

Oak Lodge Care Home Reviews (83)

9.7

Oak Lodge Care Home has a Review Score of 9.7 (9.695) out of 10, based on 25 reviews in the last 2 years.
Over all time Oak Lodge Care Home has 83 reviews.

Overall Experience
  • 54
  • 24
  • 4
  • 0
  • 0
Date Published
  • 83
  • 11
  • 20
  • 25
  • 58
Reviewer Connection to Oak Lodge Care Home
  • 32
  • 10
  • 10
  • 8
  • 6
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 83, showing 41-60
Review from Julia D (Daughter of Resident) published on 11 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, who has dementia, and my step-father, who does not, came to Oak Lodge in February for a trial period. They settled in well and are now living there permanently. I have found the staff at Oak Lodge always very helpful, friendly and responsive to any questions or requests. We were fortunate
that as soon after they arrived, Covid restrictions were lessening, and we were able to book weekly visits, which have been well organised. The lovely garden is an enjoyable place to sit, and I hear good things about the activities.
Reply from Andy Kirby, Home Manager at Oak Lodge Care Home
Thank you, Julia, for your kind comments. The process of moving individual family members into a care home is always complex, but when moving in as a couple, it can be even more of a challenge to get…read more
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Review from Janet L (Daughter of Resident) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was a resident at Oak Lodge for just over 4 years. During this time she was cared for and loved by staff and management. She had Alzheimer's and had lost her communication skills but the staff were able to anticipate her needs and looked after her with dignity and respect. As a family, before
Covid restrictions, we visited every day and were greeted warmly by the staff and treated as friends. During Covid when we were unable to visit Mum, Oak Lodge set up a Skype link for us so dad could continue to read to her. When visiting was allowed again Oak Lodge set up the conservatory so that we could see Mum in a safe environment for her and us. When Mum reached end of life in February 2021, we were allowed unrestricted visiting with PPE and when she died the staff were wonderful. I would highly recommend Oak Lodge, the staff and the atmosphere in the home are welcoming and the knowledge that residents will be given the care and support they need brings great comfort.
Reply from Andy Kirby, Home Manager at Oak Lodge Care Home
Thank you Janet for your review. Your exceptional dedication to your mum's happiness was amazing, and we are very grateful for the opportunity to share in your mum's life whilst she was with us. Best…read more
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Review from Rosalind S (Daughter of Resident) published on 16 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum recently moved to Oak Lodge after her health declined and she was no longer able to care for herself, she quickly settled in and the care she has received has been outstanding. The home is welcoming, well maintained and the staff all seem to go the extra mile for their residents, nothing is too
much trouble for them. The activities team are very proactive in keeping people entertained and are always looking to include everyone in the day's activities.
Reply from Andy Kirby, Home Manager at Oak Lodge Care Home
Thank you Ros for your comments which I will share with the staff. I'm really pleased your mum has settled in so well and is enjoying living here so much, it seems to have done her the world of good…read more
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Review from Heather S (Daughter of Resident) published on 5 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was admitted for palliative care to Oak Lodge in January, and I am immensely grateful to the manager and all of his team for making the admission process as easy as possible; they took great efforts to find out about his likes and dislikes so that his room could be set up with important objects
within view, and he could be offered the food and drink that appealed to him. I am sure that he found this reassuring. Although we could not visit, due to national covid restrictions, I was able to spend an hour with him as he declined and was impressed with the kindness and high standard of care displayed by all staff towards Dad, and also to me, thank you. Whenever I telephoned for twice-daily updates, everyone I spoke to was cheerful, courteous, kind and well informed as to his condition today, this gave me great reassurance too. Dad passed away peacefully, very well cared for and comfortable and I cannot thank the staff involved enough for this.
Reply from Andy Kirby, Home Manager at Oak Lodge Care Home
Thank you Heather for a lovely review, I will ensure your comments are shared with all the staff. Thank you for your help in getting everything set up so he felt he was in familiar surroundings, he…read more
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Review from Michele S (Daughter of Resident) published on 13 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not have asked more from all at Oak Lodge. The care Dad was given was second to none which was even more appreciated because of the restrictions in permitted visits due to the current pandemic.


It helped me cope with the last few weeks knowing he was taken care of with compassion professionalism

and affection.


Thank you all from the bottom of my heart.

Reply from Andy Kirby, Home Manager at Oak Lodge Care Home
Thank you, Michele, your dad was a wonderful man with great character, and will be missed by everyone. Thank you for all your support over the last few years, your help was invaluable to us and so…read more
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Review from Martin S (Son of Resident) published on 3 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been resident for several months. Assessment is very difficult because it is not possible for family members to visit inside and really get to see how things are done but from what I am able to deduce the care home has managed the coronavirus situation proactively and very competently
and as the situation eases they are taking the best actions that they can to provide visit facilities within government guidelines. As far as I am able to tell my mother has been given a high standard of care and has shown some small improvements in health. The care staff all seem to be highly committed and motivated and there is evidence that my mother is fond of some of her regular carers. They are not good at answering e-mail but otherwise, the manager and team are very approachable and my feeling is that the manager is a very capable and competent manager who has brought about a lot of improvements at Oak Lodge.
Reply from Andy Kirby, Home Manager at Oak Lodge Care Home
Thanks Martin, I very much appreciate all your feedback. Although I clearly need to make sure I answer your emails more quickly. We are delighted with your mum's progress, and she seems to be doing…read more
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Review from Brian H (Brother of Resident) published on 3 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the Manager and his amazing staff for the care and kindness they show to my brother. He has only been there a few months but has now settled really well. He enjoys his banter with the staff and sitting in his garden, weather permitting. Myself and my family just cannot thank you
all for doing such an amazing job with him. Anyone thinking of a home for a loved one I really can't recommend Oak Lodge enough. First-class. Keep up the good work. Many thanks.
Reply from Andy Kirby, Home Manager at Oak Lodge Care Home
Thanks Brian, this is great news considering the complexities involved in getting your brother down here during the pandemic. He's really settled in well and is clearly enjoying all the attention from…read more
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Review from Peter C (Son of Resident) published on 3 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I continue to be very impressed by the degree of care shown to my mother by everyone at Oak Lodge. I appreciate the fact that circumstances are very challenging, and working conditions have been made very difficult by the pandemic; it really can't be easy to remain cheerful and upbeat every day, in
spite of the discomfort and the limitations. I've also appreciated the steps undertaken to facilitate garden visits.
I'm sure we all look forward to happier times!
Reply from Andy Kirby, Home Manager at Oak Lodge Care Home
Thank you, Peter. It has been in so many ways a very challenging time, but we have been able to spend plenty of really good, quality time with residents whilst keeping everyone safe, which has really…read more
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Review from Claire A (Daughter of Resident) published on 2 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a wonderful kind care home. My dad was extremely well-liked after during his stay at Oak Lodge before his passing. The manager and the charge nurses went above and beyond their duty to make him feel comfortable and well cared for. I can’t thank all the staff enough, they did a fantastic party for
him during his birthday, despite the Covid-19 crisis, which I’m really pleased he got to experience, especially as I couldn’t be there. They were even kind enough to offer video calling opportunities. The care home is in a lovely setting and fantastically clean. I can’t thank them enough from the bottom of my heart. Truly this is a fantastic care home.
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Review from Joanne F (Granddaughter of Resident) published on 27 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan and grandad were both in hospitals and due to coronavirus and needing the beds they were both moved to Oak Lodge and as a family we couldn't have been more happy that this care home was chosen for them. The care and support they received was amazing, they may only have been there a couple of
weeks before going home, the staff did everything possible to keep them cared for and calm and relaxed due to the circumstances. Us not being able to visit due to the virus we felt relieved knowing they were in such great hands, daily calls with updates on them and quick response to emails as well. Even though they are home now the manager has rung a couple of times just to check all is going ok which not many people would do. I would not want them to go to any other care home in the future if a home was needed because after the short stay we now know they would be more than cared for here, so a big thank you to the manager and all the staff at Oak Lodge.
Reply from Andy Kirby, Home Manager at Oak Lodge Care Home
Thank you Jo for spending a few minutes to show your appreciation for the staff at Oak Lodge. We are also very grateful for the family's support in getting everything organised during the difficult…read more
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Review from A K (Daughter of Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first meeting with the home manager, I felt he could be trusted to ensure that my mother received the best care. Although she was only in Oak Lodge for a brief period at the end of life, we were so grateful for the care and kindness that every member of staff showed towards her, my sister and
myself. It was such a comfort to know she was safe, and on the day my mother passed away she was treated with great dignity and sensitivity. We were impressed with the attention paid to all the details important to us.
Reply from Andy Kirby, Home Manager at Oak Lodge Care Home
Thank you, please accept my thanks to you and your sister for the support you gave us, in helping your mum to feel safe and comfortable throughout her stay with us.
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Review from J L (Friend of Resident) published on 14 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
First and lasting impression was of a well-managed care home with efficient, friendly and caring staff.
Reply from Andy Kirby, Home Manager at Oak Lodge Care Home
Thanks, delighted to help, and thank you for your part in making your friend's stay so comfortable during her time with us.
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Review from I S (Relative of Resident) published on 9 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We're very happy with the care and support provided to our aunt. In her own words, 'it is a care home and they really do care and treat me as an individual'. All the carers we met are professional, caring and very welcoming. The manager is fully aware of all residents' circumstances and very much 'hands-on'.
Reply from Andy Kirby, Home Manager at Oak Lodge Care Home
Thank you so much for your feedback, we are delighted you are so happy with everything we do. I will share your comments with all the staff.
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Review from A P (Friend of Resident) published on 18 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each time I have visited I have been made to feel extremely welcome by all staff that I have come across. Walking past the lounge a guitar is being played to residents and feels extremely homely. Would definitely recommend.
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Review from Mary Isobel B (Daughter of Resident) published on 5 November 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Impressed when looking for a home for my father, they showed care and compassion. The home was welcoming, comfortable and well presented, communal areas are used by residents and there are a variety of activities on offer, nearly every day, also an opportunity for trips out. Very good choice of menu.
Reply from Andy Kirby, Home Manager at Oak Lodge Care Home
Thank you Mary for a great review of our home, your father does seem very happy here. He's a lovely man, and really enjoys the activities we have on offer.
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Review from L K (Daughter of Resident) published on 22 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We're very lucky to have found Oak Lodge for Mum who has dementia. A comfortable, homely, environment with friendly, caring staff. Many activities both in house and out in a minibus. The manager has a nursing background and is extremely knowledgable and enthusiastic and cares about the people living
here. Highly recommend.
Reply from Andy Kirby, Home Manager at Oak Lodge Care Home
We are also lucky to have the opportunity to help you care for your mum, thank you for a lovely review.
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Review from Sheila R (Friend of Resident) published on 26 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Best care home I have seen. Nice and clean, lovely staff and very homely.
Reply from Andy Kirby, Home Manager at Oak Lodge Care Home
Thank you Sheila for a lovely review, I'll be sure to pass on your comments to everyone.
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Review from Claire M (Daughter-in-law of Resident) published on 13 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oak Lodge is a real 'home away from home'. The staff are very professional and you feel included through the whole transition from home to care. Nothing is too much trouble for them, from both a relatives and a residents perspective. The rooms are immaculate and spacious, yet they soon feel very homely.
Mum has settled very quickly and cannot believe how quiet it is. We can all rest easy knowing she is safe and secure, and in excellent hands. Mum will finally have the dignity of continuity of care, which can only be better for her long term medical needs and our peace of mind.
Reply from Andy Kirby, Home Manager at Oak Lodge Care Home
Thank you Claire for such a positive review. May I also thank you on behalf of all the staff, for your family's help in getting her set up so well, she's clearly enjoying life at Oak Lodge and it's…read more
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Review from P W (Power of Attorney of Resident) published on 3 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Feedback from staff is excellent, a friendly and caring attitude prevails.
Reply from Andy Kirby, Home Manager at Oak Lodge Care Home
Thank you Peter for taking the time to provide us with a review of our service, we very much appreciate your feedback.
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Review from Pamela G (Friend of Resident) published on 8 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting a close friend who has been staying at Oak Lodge for 10 days of respite care. I am so delighted by the friendliness and care of the staff. Her room was light well-furnished and carpeted. The sheets and bed covers were attractive and squeaky clean. She said the food was excellent.
As a local 92-year-old myself I have never encountered a care home of this quality,
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Current Review Score: 9.7 (9.695)

Overview of Review Score

The Review Score of 9.7 (9.695) out of 10 for Oak Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.695 for Oak Lodge Care Home is calculated as follows: ( (216 Excellents x 5) + (66 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 292 Ratings = 4.695
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oak Lodge Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (5)

Florin

Florin Vranceanu

Job Title: Home Manager Joined: 2022

Hello, my name is Florin. I am the Home Manager at Oak Lodge Care Home.


I have been qualified as a nurse since 1995. I have 14 years of experience as a Registered Manager for care services. I decided to go into nursing due to my passion for helping people. I am passionate about developing relationships with people in long-term care placements.


I pride myself in being hands-on in my role and ensuring that I develop good relationships with residents, families, and team members to ensure people are safe and well looked after. I also like to make sure we are delivering high-quality person-centred care.

Clair

Clair Harvey

Job Title: Deputy Home Manager Joined: 2007

Hi, my name is Clair. I am the Deputy Home Manager at Oak Lodge Care Home.


I started as a carer in 1995. In 2007, I came to work at Oak Lodge Care Home as a Senior Carer and then worked up to the position of Nursing Associate. In October 2019, I was offered the Deputy Home Manager position; I was delighted, and of course, accepted the offer!


I work with Florin and the other team members at Oak Lodge Cre Home to ensure all the residents have a perfect day, every day!

Di

Di Crumpler

Job Title: Administrator Joined: 2018

Hi, my name is Di. I am the Administrator at Oak Lodge Care Home.


I joined the Oak Lodge Care Home team in March 2018, having previously worked for an advertising agency for 10 years, and also worked for Axminster Carpets as a PA for 9 years.


I enjoy watching horse racing, going to horse shows, dog walking with my little Jack Russell terrier called Bea, and dining out. I am usually the person who answers the phone when you call during office hours and deals with all the administration and paperwork for the home.

Sonny

Sonny Valmiki

Job Title: Senior Nurse Joined: 2019

Hi, my name is Sonny. I am the Senior Nurse at Oak Lodge Care Home.


I previously worked in the NHS in a variety of roles before joining the Oak Lodge Care Home team. I have a wealth of experience which I enjoy bringing to the team and I love to have fun!

Socks

Socks the Cat

Job Title: The Boss Joined: 2012

Socks the cat has been in charge of the staff and residents at Oak Lodge Care Home for a number of years. He was born on the 18th of February 2012, and it is believed he is a direct descendant of the Sphynx.


Socks' main duties are sleeping, gathering his strength, eating, and looking at the birds in the garden. He is normally found in the laundry where he has a good supply of food, a bowl of fresh water and some very soft, warm blankets to lay upon on top of the tumble drier. He knows instinctively who likes his company, and has made good friends with many staff and residents in the home.


Socks are extremely tolerant of other pets, so there's no issue with residents seeing their families' pets when they come in to visit.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oak Lodge Care Home to verify any information. View our terms and conditions. Oak Lodge Care Home has an Enhanced Service - more info.