
Walking past the lounge a guitar is being played to residents and feels extremely homelyA P(Friend of Resident/Service User)

I would recommend Oak Lodge to anybody.Adrian B(Resident / Service User)


Walking past the lounge a guitar is being played to residents and feels extremely homelyA P(Friend of Resident/Service User)

I would recommend Oak Lodge to anybody.Adrian B(Resident / Service User)


Oak Lodge Care Home is proud to offer the highest standard of residential, nursing and dementia care in a warm and welcoming environment.
Oak Lodge Care Home provides residents with an engaging setting to socialise, dine, there are engaging activities every day with an activity coordinator or they can explore the beautifully landscaped gardens.
Oak Lodge Care Home is a vibrant and active community where residents are enabled to live life to...
Care Provided by Oak Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact Oak Lodge Care Home for full pricing details and T&Cs.
Contact Oak Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Lisa Moxon(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (45)
- Couples/Companion Rooms (1)
Visiting
- Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. No restrictions or booking requirements to visit Oak Lodge Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Oak Lodge Care Home has a private car park with parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Oak Lodge Care Home Reviews (91)
Oak Lodge Care Home has a Review Score of 9.6 (9.634) out of 10, based on 30 reviews in the last 2 years.
Over all time Oak Lodge Care Home has 91 reviews.
Staff at Oak Lodge are patient and caring. New management is now in place with ambitious plans for improving the options offered to residents. Including day trips out and more activities. At first glance the building is a bit dated, for example, tooms do not have ensuite bathing facilities. However, some improvements are planned and the kindness of staff and friendly atmosphere more than compensate.
Thank you so much for your honest review. We're excited to see how Oak Lodge moves forward.
Mum has been a resident for a year at Oak Lodge Care Home and she loves it here. Mum is well cared for by all the staff. The carers and staff all go that extra mile to see that she is safe and happy. Mum feels that she is included in all decisions of her care and looks at all the staff and residents as her own extended family. There are a wide range of activities for Mum to partake in, although Mum doesn't always join in with all of them, as sometimes she prefers to have a nap in her room. Mum loves the food and is always thrilled when they come round with the cups of tea as they always remember that she has lactose free milk with no sugar. Mum loves having her showers with one staff member as in Mum's words "She is so kind, gentle and caring". I would highly recommend Oak Lodge to anyone. We know that Mum is well looked after, safe and happy, and that means everything to us. Thank you to everyone at Oak lodge.
Thanks Susan for taking time to write a very comprehensive review which I will of course share with all the staff. Your mum has done so well having been so very poorly when she first came to us, and we are all delighted with her progress. She's a really lovely lady, and we are so lucky to have an opportunity to look after her.
My mum was admitted to Oak Lodge after falling over at home a few times and could no longer safely stay at home. The manager was helpful in getting a room available for my mum. All staff are very friendly and helpful. when we were viewing Oak Lodge and have been since. A few teething problems with food. with what food Mum liked/disliked but this has been rectified. Mum even has played bingo, which is a first.
Hi Tony, and thank you for reviewing our home. Your mum has certainly settled in well, and I am really pleased we have been able to cater for her tastes. She's quite good at bingo, and clearly starting to become more confident in the company of others after being rather reclusive at first.
I have found the staff to be very caring in what they do under great pressure. My wife appears to be quite happy and contented but having dementia finds it difficult to understand what is happening and always asking when will she be coming home. Any health problems are dealt with well and it is probably better than trying to get help from a GP at home.
Thank you for your review. It's great to know we are doing everything well. We do love our jobs, and we work not only with a great team, but also have a lovely bunch of residents and families, and one way or another, we make sure everyone is happy, every day.
My mum has now been at Oak lodge for a year. She has received brilliant nursing care. The team are always in touch with the doctors and strive to do the best they can for her medical needs. Thank you so much.
What a lovely review, thank you for taking the time to submit this review, which I will share with the team.
As a relative living far away, I have also been supported and reassured by the team that all Mums needs are being met, and I always feel that I can call the manager and nurses who have always been happy to speak to me about any aspect of Mums care.
I would highly recommend this warm and friendly home with a team who always go the extra mile to help.
Thank you so much.
Thank you, Julie. Your mum is doing well, despite many challenges, but with good support, patience and kindness, she is doing well. It was lovely to see the dogs were able to come and see her yesterday, and we hope she continues to thrive with us. I'm really pleased you feel well informed and included, even though you are living far away.
Oak Lodge is an extremely well organised and welcoming care home. The kind and highly professional staff create a happy atmosphere and treat each resident as an individual with different needs. There is an imaginative range of activities and entertainment - my father particularly enjoyed helping to restore an old rocking chair, and I hear the cooked breakfasts are pretty good too!
Thanks, Paula for sharing your thoughts about our care home. We are really happy that your father has enjoyed his time with us, he's a really lovely man.
The staff in the care home have been amazing and caring towards my relative, who is in there. I would totally recommend this care home. The manager has been excellent and has put his self out the extra mile to look after and care for my relative in the best possible way anyone could ask for.
Thank you, Michaela, for your comments; we have really enjoyed looking after your relative, and I am so pleased she's doing so well. Thank you for all your help in settling her in and helping us support the wider family.
My mother, who has dementia, and my step-father, who does not, came to Oak Lodge in February for a trial period. They settled in well and are now living there permanently. I have found the staff at Oak Lodge always very helpful, friendly and responsive to any questions or requests. We were fortunate that as soon after they arrived, Covid restrictions were lessening, and we were able to book weekly visits, which have been well organised. The lovely garden is an enjoyable place to sit, and I hear good things about the activities.
Thank you, Julia, for your kind comments. The process of moving individual family members into a care home is always complex, but when moving in as a couple, it can be even more of a challenge to get things right. We have been very grateful for all the support your family have given to us, and we...
My Mum was a resident at Oak Lodge for just over 4 years. During this time she was cared for and loved by staff and management. She had Alzheimer's and had lost her communication skills but the staff were able to anticipate her needs and looked after her with dignity and respect. As a family, before Covid restrictions, we visited every day and were greeted warmly by the staff and treated as friends. During Covid when we were unable to visit Mum, Oak Lodge set up a Skype link for us so dad could continue to read to her. When visiting was allowed again Oak Lodge set up the conservatory so that we could see Mum in a safe environment for her and us. When Mum reached end of life in February 2021, we were allowed unrestricted visiting with PPE and when she died the staff were wonderful. I would highly recommend Oak Lodge, the staff and the atmosphere in the home are welcoming and the knowledge that residents will be given the care and support they need brings great comfort.
Thank you Janet for your review. Your exceptional dedication to your mum's happiness was amazing, and we are very grateful for the opportunity to share in your mum's life whilst she was with us. Best wishes to you, and do keep in touch.
Mum recently moved to Oak Lodge after her health declined and she was no longer able to care for herself, she quickly settled in and the care she has received has been outstanding. The home is welcoming, well maintained and the staff all seem to go the extra mile for their residents, nothing is too much trouble for them. The activities team are very proactive in keeping people entertained and are always looking to include everyone in the day's activities.
Thank you Ros for your comments which I will share with the staff. I'm really pleased your mum has settled in so well and is enjoying living here so much, it seems to have done her the world of good to be around people once again.
My father was admitted for palliative care to Oak Lodge in January, and I am immensely grateful to the manager and all of his team for making the admission process as easy as possible; they took great efforts to find out about his likes and dislikes so that his room could be set up with important objects within view, and he could be offered the food and drink that appealed to him. I am sure that he found this reassuring. Although we could not visit, due to national covid restrictions, I was able to spend an hour with him as he declined and was impressed with the kindness and high standard of care displayed by all staff towards Dad, and also to me, thank you. Whenever I telephoned for twice-daily updates, everyone I spoke to was cheerful, courteous, kind and well informed as to his condition today, this gave me great reassurance too. Dad passed away peacefully, very well cared for and comfortable and I cannot thank the staff involved enough for this.
Thank you Heather for a lovely review, I will ensure your comments are shared with all the staff. Thank you for your help in getting everything set up so he felt he was in familiar surroundings, he seemed much reassured by having his favourite things around him.
I could not have asked more from all at Oak Lodge. The care Dad was given was second to none which was even more appreciated because of the restrictions in permitted visits due to the current pandemic.
It helped me cope with the last few weeks knowing he was taken care of with compassion professionalism and affection.
Thank you all from the bottom of my heart.
Thank you, Michele, your dad was a wonderful man with great character, and will be missed by everyone. Thank you for all your support over the last few years, your help was invaluable to us and so very much appreciated.
My mother has been resident for several months. Assessment is very difficult because it is not possible for family members to visit inside and really get to see how things are done but from what I am able to deduce the care home has managed the coronavirus situation proactively and very competently and as the situation eases they are taking the best actions that they can to provide visit facilities within government guidelines. As far as I am able to tell my mother has been given a high standard of care and has shown some small improvements in health. The care staff all seem to be highly committed and motivated and there is evidence that my mother is fond of some of her regular carers. They are not good at answering e-mail but otherwise, the manager and team are very approachable and my feeling is that the manager is a very capable and competent manager who has brought about a lot of improvements at Oak Lodge.
Thanks Martin, I very much appreciate all your feedback. Although I clearly need to make sure I answer your emails more quickly. We are delighted with your mum's progress, and she seems to be doing very well and is much more settled. You're absolutely right about the care staff, they are truly amazing.
I would like to thank the Manager and his amazing staff for the care and kindness they show to my brother. He has only been there a few months but has now settled really well. He enjoys his banter with the staff and sitting in his garden, weather permitting. Myself and my family just cannot thank you all for doing such an amazing job with him. Anyone thinking of a home for a loved one I really can't recommend Oak Lodge enough. First-class. Keep up the good work. Many thanks.
Thanks Brian, this is great news considering the complexities involved in getting your brother down here during the pandemic. He's really settled in well and is clearly enjoying all the attention from the staff. I'm also very grateful to you for your help in getting everything just right for him.
I'm sure we all look forward to happier times!
Thank you, Peter. It has been in so many ways a very challenging time, but we have been able to spend plenty of really good, quality time with residents whilst keeping everyone safe, which has really brought everyone even closer together. We recognise that family and friends visits are essential to...
What a wonderful kind care home. My dad was extremely well-liked after during his stay at Oak Lodge before his passing. The manager and the charge nurses went above and beyond their duty to make him feel comfortable and well cared for. I can’t thank all the staff enough, they did a fantastic party for him during his birthday, despite the Covid-19 crisis, which I’m really pleased he got to experience, especially as I couldn’t be there. They were even kind enough to offer video calling opportunities. The care home is in a lovely setting and fantastically clean. I can’t thank them enough from the bottom of my heart. Truly this is a fantastic care home.
My nan and grandad were both in hospitals and due to coronavirus and needing the beds they were both moved to Oak Lodge and as a family we couldn't have been more happy that this care home was chosen for them. The care and support they received was amazing, they may only have been there a couple of weeks before going home, the staff did everything possible to keep them cared for and calm and relaxed due to the circumstances. Us not being able to visit due to the virus we felt relieved knowing they were in such great hands, daily calls with updates on them and quick response to emails as well. Even though they are home now the manager has rung a couple of times just to check all is going ok which not many people would do. I would not want them to go to any other care home in the future if a home was needed because after the short stay we now know they would be more than cared for here, so a big thank you to the manager and all the staff at Oak Lodge.
Thank you Jo for spending a few minutes to show your appreciation for the staff at Oak Lodge. We are also very grateful for the family's support in getting everything organised during the difficult transition from hospital, to Oak Lodge and then home.
From my first meeting with the home manager, I felt he could be trusted to ensure that my mother received the best care. Although she was only in Oak Lodge for a brief period at the end of life, we were so grateful for the care and kindness that every member of staff showed towards her, my sister and myself. It was such a comfort to know she was safe, and on the day my mother passed away she was treated with great dignity and sensitivity. We were impressed with the attention paid to all the details important to us.
Thank you, please accept my thanks to you and your sister for the support you gave us, in helping your mum to feel safe and comfortable throughout her stay with us.
First and lasting impression was of a well-managed care home with efficient, friendly and caring staff.
Thanks, delighted to help, and thank you for your part in making your friend's stay so comfortable during her time with us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Oak Lodge Care Home.
There are no upcoming events for Oak Lodge Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Oak Lodge Care Home.
Meet the Team (3)

I gained my Health and Social skills and experience at our sister home, Gotton Manor in Taunton, from 2020, where I worked as a care assistant, which was my first experience in a care home.
Working my way up to Team Leader, Senior Carer, Care Coordinator and then Deputy Manager.
During my time at Gotton Manor, I gained a Level 3 and a Level 5 in Leadership in Adult Care, passing both with a Distinction credit.
Recently stepping into the Care Home Managers role at Oak Lodge in Chard, I have been supported all the way by everyone at Harbour Healthcare.
The residents' care and quality of life are my top priority, helped by the amazing & well established team at Oak Lodge.I have an open-door policy for staff, residents and relatives.
No two days are the same. The care we provide comes from our hearts day in & day out.

Hi, my name is Clair. I am the Deputy Home Manager at Oak Lodge Care Home.
I started as a carer in 1995. In 2007, I came to work at Oak Lodge Care Home as a Senior Carer and then worked up to the position of Nursing Associate. In October 2019, I was offered the Deputy Home Manager position; I was delighted, and of course, accepted the offer!
I have been part of the team at Oak Lodge for the past 19 years. Over the years, I have developed a deep understanding of our residents, their families, and the values that make our home a special place to live and work.
I am delighted to welcome our new manager, Lisa Moxon and look forward to working together to continue supporting our residents, families and staff. Having strong leadership and teamwork in place will help us build on the excellent care we already provide and continue to make our home the best it can be.

Hi, my name is Di. I am the Administrator at Oak Lodge Care Home.
I joined the Oak Lodge Care Home team in March 2018, having previously worked for an advertising agency for 10 years, and also worked for Axminster Carpets as a PA for 9 years.
I enjoy watching horse racing, going to horse shows, dog walking with my little Jack Russell terrier called Bea, and dining out. I am usually the person who answers the phone when you call during office hours and deals with all the administration and paperwork for the home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oak Lodge Care Home to verify any information. View our terms and conditions. Oak Lodge Care Home has an Enhanced Service -more info.