Wessex House

My Mum needed a short period of care whilst convalescing from a hospital stay. The standard of care was excellent and the staff were all extremely kind to Mum. Her room was spacious and the whole place was very clean. Whenever I visited the staff were always very welcoming.

We reviewed 3 homes before choosing Wessex House. The light level, cleanliness and kitchen impressed us. Since arriving, the attitude of the staff and their professionalism have surprised us. They are more flexible than I was at home, so if meals are missed (sleeping) she is fed when awake, even at night. The staff are very observant and understanding, and the whole team communicate with each other. Spoke to a member of staff you don't know, and they know more than you do about food, sleep patterns etc. Importantly, they are always available. They also keep an eye on me!

I feel I need to highlight the staff kindness and compassion, the quality of care, and a welcoming environment that feels like home. The staff went above and beyond to create a positive and comfortable experience for both dad and the family that visited him.The rooms and general living spaces are immaculately clean and well maintained. All rooms are bright, cheerful, welcoming and where dad felt safe and happy. Dad was always offered a excellent variety of quality food options that were very appetising and cooked by their own chef! I cannot thank the (Management Team) for their kindness and also the clinical staff who were always on hand to answer any questions we had.

I'm so greatful for the care my father-in-law receives. He suffers from an awful illness that sometimes makes it hard for family to see him as we want to remember the man before the diagnosis. Him not knowing who we are, or even that we are their can be so upsetting.

We can't thank staff enough, they support us as a family as well as caring beautifully for my father-in-law's needs. Us knowing he's safe and cared for by a professional compassionate team is a weight lifted off our shoulders.

They go the extra mile to personalise his care. Even know he's is unaware of his surroundings he is always involved in activities, he's well groomed and well fed. All the things he would have wanted.

Again thankyou

Wessex House cared for my husband with kindness and compassion in his last two months of life. From the manager to the handyman, all the teams who make the home tick helped our family through a very difficult time with a sense of calm that nothing was too much for them to take care of our loved one to the very best of their ability.

My mother-in-law has been at Wessex House for just over one year. The nursing care has been first-class during this period. My mother-in-law has dementia and needs 24/7 attention and this is given professionally and with care. The accommodation is kept exceptionally well and is very comfortable, coupled with staff working with a smile on their faces. I do not hesitate to recommend Wessex House.

In his last couple of weeks of life, the staff would often sit in his room to keep his company - sometimes even when they were on their breaks. Much appreciated, really personal care.

The best of care for my dad during the last weeks of his life. Thanks so much to the manager and her dedicated team for providing a professional service in an environment of the highest standard. Providing food and drink to visitors at all hours of the day and night. Nothing but compliments.

The care and support my brother has received is excellent, ensuring he was given the medical attention he needed, together with preventative measures to avoid bed sores and other conditions likely to occur in overweight bedridden patients. The manager and staff are dedicated to their patients, going the extra mile to provide a happy and safe environment.

I came here for respite after having a pacemaker fitted. A very nice place and I was well looked after. All the staff were very caring, kind, the food was good too.

After an accident, I booked myself out of hospital and into Wessex House until I felt able to go home. The care was first-class and I was very impressed overall. My wife was also a resident until she passed away. The staff could not have been kinder. I would highly recommend Wessex House.

My mother was cared for palliatively. This was done with excellent care and support. The staff created a happy atmosphere in the home despite the circumstances being extremely sad. It was always lovely to see a smiley face on reception and I was impressed by the security. The junior care staff were always very friendly and senior staff were caring and supportive. Huge thanks.

Very supportive staff and management. Good atmosphere. The best possible place for my mother's last months. Very grateful for everything that was provided.

My mum was cared for at Wessex House for just over 2 years. The support we had from all members of staff was fantastic. The dedication, patience and kindness of staff was amazing. Thank you so much.

Thank you for everything you did for Mother and the family.

The activities that I have attended with mum have been good for her and the staff always give her the choice to take part in the activities.

I couldn't have wished for a nicer place for my sister to be cared for.

Very satisfied with the care provided.

My wife has Parkinsons' disease and dementia. At home, this involved up to seven tablets and five injections daily. She suffered frequent falls, the worst of which caused a dislocated shoulder. I felt unable to care for her safely and turned to Wessex House. It has proved to be a happy choice. We were invited to add pictures and other familiar objects to her room to make her feel at home. Consultation between her Parkinsons Specialist Nurse and the Wessex Medical Team means that in this secure atmosphere, she now needs fewer tablets and no injections. Staff are attentive, gentle and smile a lot which makes residents feel at home - the overall atmosphere is kind-hearted. Residents participate in enjoyable activities and the food is nourishing and tasty. Overall Wessex House is a safe, friendly welcoming residence, led by thoughtful and professional managers who listen to relative's concerns.

In the last few weeks, the care and love given to Mum by the staff has been a great comfort to me and her family and I can't thank them enough.