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Staff are well-qualified and receive ongoing training, at the same time as pursuing person-centred objectives and ensuring choice and variety for residents. A varied programme of activities is offered and IT facilities are available, including Skype and Wi-Fi to keep in touch with loved-ones.
Care Provided by Wessex House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 56 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Wessex House fees start from £1,520 per week, adjusted to individual care requirements.
The price(s) shown are provided by the care home. Contact Wessex House for full pricing details and T&Cs.
Contact Wessex House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Somerset Care
- Voluntary / Not for Profit Owned
Person in charge
- Lorna Cross(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2006
Room Information
- Single Rooms (54)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (54)
Wessex House Reviews (82)
Wessex House has a Review Score of 9.8 (9.832) out of 10, based on 28 reviews in the last 2 years.
Over all time Wessex House has 82 reviews.
I'm so greatful for the care my father-in-law receives. He suffers from an awful illness that sometimes makes it hard for family to see him as we want to remember the man before the diagnosis. Him not knowing who we are, or even that we are their can be so upsetting.
We can't thank staff enough, they support us as a family as well as caring beautifully for my father-in-law's needs. Us knowing he's safe and cared for by a professional compassionate team is a weight lifted off our shoulders.
They go the extra mile to personalise his care. Even know he's is unaware of his surroundings he is always involved in activities, he's well groomed and well fed. All the things he would have wanted.
Again thankyou
Thank you for your beautiful words about the care your father-in-law receives at Wessex House in Somerton. It is so important to us that we do everything possible to ensure his care needs are met and his wellbeing is supported, whilst also taking care of his family. We are so pleased to hear that your experience reflects this, and will share your feedback with the team. Best regards, Wessex House
Wessex House cared for my husband with kindness and compassion in his last two months of life. From the manager to the handyman, all the teams who make the home tick helped our family through a very difficult time with a sense of calm that nothing was too much for them to take care of our loved one to the very best of their ability.
Dear Jean, Thank you for your kind words, and for trusting the care of your dear husband to us during his final days. It was a privilege to care for him, and to support you. We send you our heartfelt best wishes, at this sad time. Best regards,Somerset Care
My mother-in-law has been at Wessex House for just over one year. The nursing care has been first-class during this period. My mother-in-law has dementia and needs 24/7 attention and this is given professionally and with care. The accommodation is kept exceptionally well and is very comfortable, coupled with staff working with a smile on their faces. I do not hesitate to recommend Wessex House.
Dear David, thank you so much for your 5-star review. We are so pleased that you would recommend Wessex House, and rate the care, facilities and staff team so highly. We will share your kind words with the team. Best regards, Somerset Care.
I visit nearly every day. Entry/security arrangements are fine. The staff are welcoming and helpful and management accessible and effective. The rooms are bright and clean if somewhat hospital-style, which is probably most suitable for the majority of residents but perhaps not for everyone. The food (which I have sampled!) is tasty, varied and very well cooked. Portions are probably ample for most residents but the more active might discern they are slimming. However, plentiful snacks are always available. Communal facilities are bright and comfortable but underused despite great efforts by the entertaining staff to engage participants. The weekly hairdresser is much appreciated by the lady residents. Overall excellent.
Dear Geoffrey, thank you for taking the time to share your feedback and kind words for Wessex House. It is a privilege to care for your partner, and it means a lot to us that you rate the home as 'excellent'. We look forward to welcoming you on your next visit. Best regards, Somerset Care
In his last couple of weeks of life, the staff would often sit in his room to keep his company - sometimes even when they were on their breaks. Much appreciated, really personal care.
Thank you so much for your kind words about Wessex House, particularly at this difficult time for your family. It was a privilege to care for your Dad, and we are glad that this provided some comfort for you. Our thoughts remain with you.
The best of care for my dad during the last weeks of his life. Thanks so much to the manager and her dedicated team for providing a professional service in an environment of the highest standard. Providing food and drink to visitors at all hours of the day and night. Nothing but compliments.
Dear Paul, Thank you so much for your kind words about Wessex House, but most of all, thank you for trusting us with your Dad's care. We were privileged to care for him, and take care of his family, during his final precious days. With our very best wishes, Somerset Care.
The care and support my brother has received is excellent, ensuring he was given the medical attention he needed, together with preventative measures to avoid bed sores and other conditions likely to occur in overweight bedridden patients. The manager and staff are dedicated to their patients, going the extra mile to provide a happy and safe environment.
Thank you for sharing such lovely feedback for the Wessex House team. We are so pleased to hear that your brother is receiving the support he needs, in our care.
I came here for respite after having a pacemaker fitted. A very nice place and I was well looked after. All the staff were very caring, kind, the food was good too.
After an accident, I booked myself out of hospital and into Wessex House until I felt able to go home. The care was first-class and I was very impressed overall. My wife was also a resident until she passed away. The staff could not have been kinder. I would highly recommend Wessex House.
My mother was cared for palliatively. This was done with excellent care and support. The staff created a happy atmosphere in the home despite the circumstances being extremely sad. It was always lovely to see a smiley face on reception and I was impressed by the security. The junior care staff were always very friendly and senior staff were caring and supportive. Huge thanks.
Very supportive staff and management. Good atmosphere. The best possible place for my mother's last months. Very grateful for everything that was provided.
My mum was cared for at Wessex House for just over 2 years. The support we had from all members of staff was fantastic. The dedication, patience and kindness of staff was amazing. Thank you so much.
Mother died in February aged 97 and the staff couldn't have been kinder or more caring. I am so happy to say she passed peacefully thanks to Wessex House.
Very special thanks to the administrative and management staff who helped and advised us so thoroughly when my mother's funds ran low and for their exceptional kindness and thoughtfulness when she died.
I continue to highly recommend Wessex House for all their love and care while my Mother was a resident.
Thank you for everything you did for Mother and the family.
We have all been made welcome as a family in the home.
The activities that I have attended with mum have been good for her and the staff always give her the choice to take part in the activities.
I couldn't have wished for a nicer place for my sister to be cared for.
Very satisfied with the care provided.
My wife has Parkinsons' disease and dementia. At home, this involved up to seven tablets and five injections daily. She suffered frequent falls, the worst of which caused a dislocated shoulder. I felt unable to care for her safely and turned to Wessex House. It has proved to be a happy choice. We were invited to add pictures and other familiar objects to her room to make her feel at home. Consultation between her Parkinsons Specialist Nurse and the Wessex Medical Team means that in this secure atmosphere, she now needs fewer tablets and no injections. Staff are attentive, gentle and smile a lot which makes residents feel at home - the overall atmosphere is kind-hearted. Residents participate in enjoyable activities and the food is nourishing and tasty. Overall Wessex House is a safe, friendly welcoming residence, led by thoughtful and professional managers who listen to relative's concerns.
It was perfect that I could take her great-granddaughter into see her and she enjoyed meeting the resident rabbit and visits from donkeys, owls and disco.
In the last few weeks, the care and love given to Mum by the staff has been a great comfort to me and her family and I can't thank them enough.
My nan has been a resident at Wessex House for more than 3 years. Whenever I visited everyone was always friendly and professional. Nan was always clean and warm and meal times were nans pleasure, especially breakfast. She loved the porridge. I am very thankful my nan was looked after and shown respect and kindness. Thank you everyone at Wessex House.
My mom spent just under four years at Wessex House. She recently passed away aged 93. Mom's time in Wessex House was first class, always kept clean and comfortable. The staff who looked after Mom on the first floor were caring, respectful and professional. My thanks to all the team both office and operational.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Wessex House.
There are no upcoming events for Wessex House.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Somerset Care
- 31 Jan 2024Recipient: Somerset Care
- 15 Feb 2016Recipient: Somerset Care
Accreditations
There are no accreditations posted yet for Wessex House.
Meet the Team (1)

Welcome to Wessex House. I would be delighted to welcome you to visit us, to enable you to see this is a lovely home with dedicated, well-trained staff who are committed to providing the very best care possible. Wessex House relocated to purpose-built premises in 2014, enabling residents to benefit from lovely modern facilities.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wessex House to verify any information. View our terms and conditions. Wessex House has an Enhanced Service -more info.