Wessex House

Behind Berry, Somerton TA11 7PB
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9.8 67 Reviews
  • Wessex House, Somerton
Wessex House offers quality furnishings and modern care facilities, ideal for providing support to those who require nursing care.

Staff are well-qualified and receive ongoing training, at the same time as pursuing person-centred objectives and ensuring choice and variety for residents. A varied programme of activities is offered and IT facilities are available, including Skype and Wi-Fi to keep in touch with loved-ones.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1590 – £2220
  • Self-Funded Residential Dementia Care: £1590 – £2220
  • Self-Funded Nursing Care: £1590 – £2220
  • Self-Funded Nursing Dementia Care: £1590 – £2220
  • RESPITE Self-Funded Residential Care: £1590 – £2220
  • RESPITE Self-Funded Residential Dementia Care: £1590 – £2220
  • RESPITE Self-Funded Nursing Care: £1590 – £2220
  • RESPITE Self-Funded Nursing Dementia Care: £1590 – £2220

Wessex House fees generally range from £1,590 – £2,220 per week, adjusted to individual care requirements.

These prices are only a guideline, please contact Wessex House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Lorna Cross (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (54)

Wessex House Reviews (67)

9.8

Wessex House has a Review Score of 9.8 (9.799) out of 10, based on 25 reviews in the last 2 years.
Over all time Wessex House has 67 reviews.

Overall Experience
  • 49
  • 14
  • 2
  • 0
  • 2
Date Published
  • 67
  • 5
  • 13
  • 25
  • 42
Reviewer Connection to Wessex House
  • 20
  • 10
  • 8
  • 6
  • 5
  • 4
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 67, showing 61-67
Review from Pauline F (Resident) assisted by family/friend published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my second spell of short respite care. Once again it was the staff that made the experience so relaxed and comfortable.
Nothing was too much trouble and they were patient, helpful and professional not only with me but with other residents, irrespective of their demands.
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Review from Sadie C (Wife of Resident) published on 26 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The resident is so much happier and more alert since he has been in the home he is talking more.


His clothes are now folded neatly and put away instead of just pushed in a draw. He also looks clean and dry.


I have only seen lunches and what I have seen they look and smell very good.

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Review from J E (Son of Resident) published on 16 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent nursing home. They cared for my father magnificently. I could not have asked for better care. When he passed away they were simply wonderful. I was always made to feel very welcome on my visits.
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Review from Caroline B (Friend of Resident) published on 24 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
As an occupational Therapist of twenty years experience, I was happily impressed with the high standard of care being given to my friend's mother whom I have known for many years. In my working role, I have visited many residential and nursing homes. This is one I would have been happy to have my
own mother cared for by. I felt welcomed by the staff which is so vital when you are a visiting carer/relative. The ease of free car parking was a joy. I did not meet the manager but whoever it is, they run a tight ship. The number of staff on each floor and the ratio of staff to patients/residents was good because of the way Wessex House is designed. The staff are never far away when needed. The premises are warm, light and welcoming and all the staff that I met both helpful, sympathetic and pleasant. Personal care was carried out discreetly and gently. Re. activities - cannot assess properly as the lady in question was not involved with any.
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Review from Jay R (Friend of Resident) published on 15 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have known my friend for more than half of my life and know she has support and safety at Wessex House. A very pleasant and happy atmosphere pervades the place. The dining room is laid out beautifully for meals and the staff are pleasant and kind. My concern is that I dislike the way her dentures
(if she has them in!) are dropped into the plastic containers with all the food on them, not cleaned first that I have ever seen and left with all the food floating around them! Today I had a look in the empty denture pot only to find it slimy and with black mould all over the inside of it! I set to and cleaned it myself. This is unacceptable. It is Saturday they are short staffed as usual so I didn't make a fuss. My friends hair was uncombed so I did that too. She was sitting with others. She was always a fastidious person I have no ideas if she had been helped to wash? I can't answer the "value for money" question as I do not know the cost! But I'd expect better mouth and denture care! Private pay.
Reply from Tricia Yahya, Manager at Wessex House at Wessex House

Thank-you for taking the time to leave a review for Wessex House. I am concerned to hear of the issue regarding your friend's dentures and would really appreciate it if you could contact me, so that we can be sure that this has been properly addressed. Kind regards, Tricia

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Review from Ian L (Son of Resident) published on 17 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home and staff are all very helpful and caring. They looked after most of his needs. The only issue was washing - ie. he needs to have non bio washing powder as it causes skin problems. We also understand the food quality problem is being resolved.
Reply from Kim Draper, Marketing & PR Officer at Wessex House

Thank you for taking the time to submit this review about the care and support your father received at Wessex House. Your comments will be passed onto the Manager, if you would like to contact her directly to discuss anything please call the home or send an email.

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Review from Carole V (Daughter of Resident) published on 10 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This month my mother died after being in Wessex House for over seven years. She had Alzheimer's which became progressively more acute, but during this time my mother was treated with the utmost care and dignity and despite virtually bed ridden for her last three years. She died without a single bedsore,
which is testimonial to the devotion the staff displayed to her care both day and night. My mother was completely helpless but her every need was supplied.
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Current Review Score: 9.8 (9.799)

Overview of Review Score

The Review Score of 9.8 (9.799) out of 10 for Wessex House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.799 for Wessex House is calculated as follows: ( (238 Excellents x 5) + (46 Goods x 4) + (4 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 289 Ratings = 4.799
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wessex House is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Lorna

Lorna Cross

Job Title: Registered Manager

Welcome to Wessex House. I would be delighted to welcome you to visit us, to enable you to see this is a lovely home with dedicated, well-trained staff who are committed to providing the very best care possible. Wessex House relocated to purpose-built premises in 2014, enabling residents to benefit from lovely modern facilities.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wessex House to verify any information. View our terms and conditions. Wessex House has an Enhanced Service - more info.