Wessex House

Behind Berry, Somerton TA11 7PB

9.8 71 Reviews

Care Provided by Wessex House

Primary Care Categories

Older Person Care
Dementia
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 56 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Other Care Provided

Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Acquired Brain Injury (ABI)
Day Care

Facilities

Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

Self-Funded Residential Care: £1590 – £2220
Self-Funded Residential Dementia Care: £1590 – £2220
Self-Funded Nursing Care: £1590 – £2220
Self-Funded Nursing Dementia Care: £1590 – £2220
RESPITE Self-Funded Residential Care: £1590 – £2220
RESPITE Self-Funded Residential Dementia Care: £1590 – £2220
RESPITE Self-Funded Nursing Care: £1590 – £2220
RESPITE Self-Funded Nursing Dementia Care: £1590 – £2220

Wessex House fees generally range from £1,590 – £2,220 per week, adjusted to individual care requirements.

These prices are only a guideline, please contact Wessex House to find out the exact price for your requirements.

Contact Wessex House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Wessex House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Somerset Care

Person in Charge

Lorna Cross (Manager)

Local Authority / Social Services

Somerset County Council

Admission Information

Ages 65+

Care Home Design/Build

Purpose Built: Yes
Last Refurbishment: 2006

Room Information

Single Rooms (54)
Couples/Companion Rooms (1)
Single Rooms with Ensuite Wet Room (54)

Review from Trevor T (Resident) assisted by family/friend published on 5 March 2019 Submitted via Postal Card • Report

Overall Experience

Shame you do not have the same staff week in, week out on the Shelly floor. Some carers are very good, others a lot to be desired.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Jocelyn H (Wife of Resident) published on 21 February 2019 Submitted via Postal Card • Report

Overall Experience

Since my husband was accepted into Wessex House November 29th 2018 he has been treated with utmost care (having lost use of his legs can only be moved by hoist) dignity and privacy. The staff are always friendly, I am there most days to assist with meals and encouragement to take his medication.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Beryl T (Wife of Resident) published on 18 February 2019 Submitted via Postal Card • Report

Overall Experience

Lovely home, good care, wonderful staff, very good food. A happy resident.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Elizabeth R (Resident) published on 8 January 2019 Submitted via Postal Card • Report

Overall Experience

My short respite stay at Wessex House has quenched the sense of fear and dread that I had previously endured that, at some time in the not too distant future (I am 90 years of age) I might need to go into a care home permanently. All the staff from "top" to "bottom" are caring, efficient, friendly and

cheerful. They work as one team.
I would like to call them all Angels in disguise. They work so hard and are always willing to go that extra step. I'm sure we'll meet again and there will be a big smile on my face.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Pauline F (Resident) assisted by family/friend published on 3 December 2018 Submitted via Postal Card • Report

Overall Experience

This was my second spell of short respite care. Once again it was the staff that made the experience so relaxed and comfortable.
Nothing was too much trouble and they were patient, helpful and professional not only with me but with other residents, irrespective of their demands.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Sadie C (Wife of Resident) published on 26 November 2018 Submitted via Postal Card • Report

Overall Experience

The resident is so much happier and more alert since he has been in the home he is talking more.

His clothes are now folded neatly and put away instead of just pushed in a draw. He also looks clean and dry.

I have only seen lunches and what I have seen they look and smell very good.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from J E (Son of Resident) published on 16 January 2017 Submitted via Postal Card • Report

Overall Experience

An excellent nursing home. They cared for my father magnificently. I could not have asked for better care. When he passed away they were simply wonderful. I was always made to feel very welcome on my visits.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Caroline B (Friend of Resident) published on 24 November 2016 Submitted via Website • Report

Overall Experience

As an occupational Therapist of twenty years experience, I was happily impressed with the high standard of care being given to my friend's mother whom I have known for many years. In my working role, I have visited many residential and nursing homes. This is one I would have been happy to have my

own mother cared for by. I felt welcomed by the staff which is so vital when you are a visiting carer/relative. The ease of free car parking was a joy. I did not meet the manager but whoever it is, they run a tight ship. The number of staff on each floor and the ratio of staff to patients/residents was good because of the way Wessex House is designed. The staff are never far away when needed. The premises are warm, light and welcoming and all the staff that I met both helpful, sympathetic and pleasant. Personal care was carried out discreetly and gently. Re. activities - cannot assess properly as the lady in question was not involved with any.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Jay R (Friend of Resident) published on 15 August 2016 Submitted via Postal Card • Report

Overall Experience

I have known my friend for more than half of my life and know she has support and safety at Wessex House. A very pleasant and happy atmosphere pervades the place. The dining room is laid out beautifully for meals and the staff are pleasant and kind. My concern is that I dislike the way her dentures

(if she has them in!) are dropped into the plastic containers with all the food on them, not cleaned first that I have ever seen and left with all the food floating around them! Today I had a look in the empty denture pot only to find it slimy and with black mould all over the inside of it! I set to and cleaned it myself. This is unacceptable. It is Saturday they are short staffed as usual so I didn't make a fuss. My friends hair was uncombed so I did that too. She was sitting with others. She was always a fastidious person I have no ideas if she had been helped to wash? I can't answer the "value for money" question as I do not know the cost! But I'd expect better mouth and denture care! Private pay.

Reply from Tricia Yahya, Manager at Wessex House at Wessex House

Thank-you for taking the time to leave a review for Wessex House. I am concerned to hear of the issue regarding your friend's dentures and would really appreciate it if you could contact me, so that…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Ian L (Son of Resident) published on 17 March 2016 Submitted via Postal Card • Report

Overall Experience

The home and staff are all very helpful and caring. They looked after most of his needs. The only issue was washing - ie. he needs to have non bio washing powder as it causes skin problems. We also understand the food quality problem is being resolved.

Reply from Kim Draper, Marketing & PR Officer at Wessex House

Thank you for taking the time to submit this review about the care and support your father received at Wessex House. Your comments will be passed onto the Manager, if you would like to contact her…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Carole V (Daughter of Resident) published on 10 February 2016 Submitted via Postal Card • Report

Overall Experience

This month my mother died after being in Wessex House for over seven years. She had Alzheimer's which became progressively more acute, but during this time my mother was treated with the utmost care and dignity and despite virtually bed ridden for her last three years. She died without a single bedsore,

which is testimonial to the devotion the staff displayed to her care both day and night. My mother was completely helpless but her every need was supplied.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Wessex House