The Winsor Nursing Home

54 The Avenue, Minehead TA24 5AW
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9.5 61 Reviews
  • The Winsor Nursing Home, Minehead
With just 38 bedrooms and a team of devoted staff, The Winsor has a warm, family feel the moment you walk through the door.

The team follow Sanctuary Care’s Enriching Lives framework, based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging, continuity, purpose, significance and security.

They are passionate about encouraging residents to have an active role in how the home is run. The resident ambassadors love to get involved in everything from supporting with activity sessions, to providing feedback to staff.

The residents are also getting involved in the home’s gardening project, planting their own herbs and vegetables, which will be used in the kitchen.

The home is in a stunning location, a stone’s throw from the beach at Minehead. The residents enjoy trips down to the seafront and to places like Blenheim Gardens.

There is so much to do at The Winsor, from pottery classes to baking, with residents making everything from fudge and muffins to their own bread. There are singing and gentle exercise sessions, visits from school children and carpet bowls. Every week the residents love their visits from therapy dogs Grace and Maggie.

There are art and craft sessions, with residents creating everything from hats for St Patrick’s Day to making fat balls for the birds in the garden and items to sell at the summer fete.

The home has some lovely spaces to relax in with family and friends, who are welcome to visit at any time. There are cosy lounges and a garden room, plus a main lounge, with stunning period features.

The home also has a private Facebook group, where family and friends can keep up to date with photos and videos of what the residents have been enjoying.

The residents enjoy delicious home-cooked food in the dining room. There is also a sweet shop and a hair salon, with a mobile hairdresser visiting for regular appointments.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1491

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for nursing care start at £1491, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact The Winsor Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Anoop John (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)

The Winsor Nursing Home Reviews (61)

9.5

The Winsor Nursing Home has a Review Score of 9.5 (9.456) out of 10, based on 21 reviews in the last 2 years.
Over all time The Winsor Nursing Home has 61 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Winsor Nursing Home
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Total of 61, showing 1-20
Review from L J (Friend of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No problems, no worries, 'bloody marvellous'. As a friend of a resident I would say it is so nice to see my friend starting to enjoy life again. The staff are very attentive and he is very well cared for. He feels safe & secure & enjoys seeing all the staff who provide his care, meals, cleaning - everything.
He is very grateful.
Reply from Fae Doherty, Senior Marketing Officer at The Winsor Nursing Home

Thank you so much for your kind words. It's wonderful to hear that your friend is feeling safe, supported, and happy at The Winsor.

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Review from Norman A (Brother of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
So grateful to the home for accepting our brother into their care. It enabled close friends and family to visit him on a daily basis. He could want for no better care and compassion from everyone at the home. We were happy knowing that at his passing staff were on hand and he didn't pass alone. A heartfelt
thanks to you all.
Reply from Jacob Hardie, Design and Marketing Assistant at The Winsor Nursing Home

Thank you so much for your kind and touching words. We are truly honoured to have had the opportunity to care for your brother and to support your family and friends during such an important time. Your appreciation means a great deal to our team, and we will be sure to share your message with everyone here.

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Review from K M (Daughter of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is very well looked after. The staff always talk to him and ensure he is comfortable. He has a lovely big room with nice views. The food is plentiful and of a high standard. The staff monitor Dad's food and drink intake and give him his medication in a timely manner. The staff are friendly and welcoming
to all visitors. We are very satisfied with The Winsor Nursing Home and believe Dad is in a safe, caring, professional environment.
Reply from Jacob Hardie, Design and Marketing Assistant at The Winsor Nursing Home

Thank you for your lovely review. We're so pleased to hear your dad is happy and well cared for at The Winsor Nursing Home. Your kind words about our staff, the environment, and the care we provide mean a great deal to us. We're grateful for your trust and support.

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Review from K R (Respite Resident) assisted by family/friend published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had a lovely respite at the home. The staff were very hospitable. Look forward to seeing everyone again soon.
Reply from Jacob Hardie, Design and Marketing Assistant at The Winsor Nursing Home

Thank you for your lovely review! We're so glad you enjoyed your stay and look forward to welcoming you back soon.

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Review from Janet D (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always cheerful and caring. My mum has been a resident there for the last 3 years and is happy and settled. She loves joining in the activities and enjoys the food, especially the cakes she has every afternoon.
It gives me great peace of mind to know that she is well looked after and
safe. The staff report any concerns they have about her health immediately; this is a great comfort.
Reply from Jacob Hardie, Design and Marketing Assistant at The Winsor Nursing Home

Thank you so much for your lovely review. We're delighted to hear your mum feels happy and settled, and that she enjoys the activities and afternoon cakes! It means a lot to know we're giving you peace of mind.

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Review from L F (Daughter of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum recently moved into The Winsor, which is in a great location near the seafront. Staff have been welcoming and kind from day one. My mum has a lovely bright room which she has personalised with ornaments and pictures. She is enjoying eating lunch with others in the dining room and being able to
have a shower and get her hair done. Winsor has a calm atmosphere and is warm and friendly to residents and their visitors.
Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for sharing this lovely review. It's wonderful to hear that your mum has settled into the home so well. Your kind words about the team highlight what makes The Winsor so special - thank you for expressing your appreciation.

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Review from Dionne J (Daughter of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely and clean nursing home. Friendly and informative staff and professional. Very facilitating to my dad's needs. Friendly welcome. I have put good for facilities due to some rooms visited could do with updating, not my dad's room we chose that's lovely, but others we looked at.
Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for your kind words for our team at Winsor. We're delighted to hear that you're happy with the care and support your dad receives. We appreciate your feedback on the bedrooms - we redecorate rooms on a rolling basis and are pleased to say we will be refreshing some more next month. If there's anything else we can do, please let us know.

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Review from D J (Daughter of Resident) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Highly recommend - my father has recently arrived for a visit. Very smooth arrangements from start to finish (his arrival). Staff always welcoming and friendly. Very clean and professional. Very friendly atmosphere, a real 'home from home'. Thank you all.
Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for your kind words for our team at Winsor. We're delighted to hear that your father's visit went smoothly and that you felt so happy with his respite experience. We look forward to welcoming you both again if you need us in the future.

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Review from June P (Daughter-in-law of Resident) published on 11 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with care given and home.
Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for your kind words for our team at The Winsor. We're delighted to hear that you're so pleased with the care and the home. Your feedback is so important, and we will be sure to share it with the team, thank you.

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Review from S E (Friend of Resident) published on 20 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Winsor is very comfortable, warm and friendly. Good, calm atmosphere, good food and helpful staff. Resident very recently moved there. Well cared for and good communication with visitors and any requirements for resident, who has settled in well.
Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for your kind review. We're so pleased to hear that your friend has settled in well at The Winsor and that you've found the atmosphere, care, and communication to be so positive. Providing a comfortable and welcoming environment is our top priority, and it's wonderful to know our efforts are appreciated, thank you.

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Review from J P (Daughter of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother's care has been exceptional, she is bedridden and yet she is encouraged to get involved in any of the activities. She is a loner and prefers her own company, she only likes visitors who she knows, someone has been visiting occasionally and she finds it difficult to talk to them as she doesn't
know them and has nothing in common with them.
Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for your kind words about the care your mother has been receiving at The Winsor. we're delighted to hear it has been exceptional. We understand how important it is to respect her preferences and ensure she feels comfortable. If there's anything we can do to further support her, please don't hesitate to let us know. Her happiness and well-being are our top priorities.

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Review from Michael H (Son of Resident) published on 30 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good all-round care. Staff are always friendly and helpful.
Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for your kind words about The Winsor. We're delighted to hear that you find our team so friendly and helpful. Your feedback means a lot to us, thank you.

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Review from Kate C (Niece of Resident) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are extremely friendly and caring, more like good friends. Auntie is extremely happy there and enjoys the banter with the staff. Excellent home.
Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for your lovely feedback for the team at The Winsor. It's wonderful to hear that your auntie is so happy and enjoys the warm, friendly atmosphere and banter with our team. Building meaningful connections with our residents is something we truly value. Your kind words mean a lot to us - thank you.

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Review from J M (Wife of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very attentive and caring. My husband has only been in the home for a few weeks so based on our experience in this limited time.
Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for your review for The Winsor, the team will be so pleased to read your kind words.

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Review from K M (Wife of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the care my husband has received during his respite stay. I cannot thank the staff enough for the care they have given.
Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for your review of the Winsor, the team will be delighted and your husband is most welcome to return for another respite break soon.

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Review from A B (Friend of Resident) published on 26 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My elderly friend has been in hospital for three months and was extremely frail when she moved into The Winsor in Minehead. She has a lovely big room and the staff have taken such good care of her, her health has greatly improved. The food is very good, she is eating much more than previously and is
much stronger, more alert, taking part in some activities, life in general. This is all down to the wonderful caring staff and surroundings and has enabled us to have more quality time with her. Can't thank you enough.
Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for your fabulous five-star review, we have shared it with the home manager and he and his team will be so proud to read your comments.

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Review from A G (Daughter of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have to move Mum from a care home to nursing home for the expertise of Mum and handling equipment and staff. Mum is at risk of aspiration and was lying down to eat/drink - needs to sit out for meals. The bed rail is higher than the mattress, makes getting out hard. Needs latest stand aid to stand
safely but the home doesn't have one and unsure if has a sling for the electric stand aid. No bed sensor in place as requested - re. falls.
The staff looking after Mum are lovely and very welcoming to family. Video call and activity coordinator - Mum's only way to hear and communicate with me is vid video call but only available Monday - Friday, 9-5 and I work too, need someone to operate it for only 10 minutes at the weekend please.
Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for your review and praise for our team. We are sorry to hear your dissatisfaction regarding the equipment. Please rest assured we have all the correct safety equipment available but it's so important for us to assess what is safe for each resident on an individual basis. We are aware that yourself and the team have been working together to discuss video calls and that they are in the process of arranging these for you at the weekends. Of course, if there is anything more we can do to address your specific concerns, please do not hesitate to contact the home manager, his door is always open.

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Review from Julia B (Daughter of Resident) published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved to The Winsor at the beginning of this year. We have been so happy with the care, kindness and support Mum has been given. She has been surrounded by smiling, caring staff, who treat everyone with kindness and dignity. The Winsor is a happy and friendly home where visitors feel welcome.
Mum is so safe there, all her needs are met whilst she is treated with respect, patience and understanding by all staff. Thank you.
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Review from Philip H (Brother of Resident) published on 12 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall I've found all of the staff at the Winsor very welcoming and helpful. Now she has settled in she seems happy.
Reply from Kate Yates, Communications and Content Specialist at The Winsor Nursing Home

Thank you for taking the time to leave a review for The Winsor, we are pleased to hear your sister has settled into the home.

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Review from D C (Son of Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother has settled in well since her move from hospital. Although she is bedbound she seems happy and enjoys her time watching TV and doing her crosswords etc. She does seem to have lost most of her hearing which hopefully will be sorted soon.
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Current Review Score: 9.5 (9.456)

Overview of Review Score

The Review Score of 9.5 (9.456) out of 10 for The Winsor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.456 for The Winsor Nursing Home is calculated as follows: ( (127 Excellents x 5) + (110 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 248 Ratings = 4.456
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Winsor Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (5)

Anoop

Anoop John

Job Title: Home Manager Joined: 2012

Anoop has worked with us at The Winsor for over 12 years progressing from registered nurse to the home manager he is today.


He says the best part of working here is the residents and he loves spending time with them.

Kat

Kat Atkins

Job Title: Nursing Support Assistant Joined: 2013

Kat has been working at The Winsor for over 10 years now and has a wealth of experience. She loves listening to all of our residents' wonderful stories.

Lisa

Lisa Plenty

Job Title: Receptionist Joined: 2018

Lisa has worked for us at The Winsor for five years. She loves her daily interactions with our residents and their loved ones. No two days are ever the same.

Yulia

Yulia Birycka

Job Title: Catering Assistant Joined: 2020

Working at The Winsor for three, Yulia enjoys the variety in her role each and every day, working with our chef to create delicious home-cooked meals for our residents to enjoy.

Myrna

Myrna Cridland

Job Title: Chef Joined: 2014

Myrna has been a part of the team at The Winsor for over 10 years. She simply loves cooking and the fact that the residents enjoy the delicious, homemade meals she creates for them each and every day.

Frequently Asked Questions about The Winsor Nursing Home

What types of Care is The Winsor Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Winsor Nursing Home have?

There are 40 Single Rooms.

What are the Facilities & Services at The Winsor Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Winsor Nursing Home to the centre of Minehead?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Winsor Nursing Home to verify any information. View our terms and conditions. The Winsor Nursing Home has an Enhanced Service - more info.