The Winsor Nursing Home, Minehead, Somerset
The Winsor Nursing Home, Minehead, Somerset
The Winsor Nursing Home, Minehead, Somerset

The Winsor Care Home with Nursing is a grade two listed converted Victorian building situated in Minehead, Somerset, that has benefitted from the attention and investment from respected care provider Sanctuary Care to be transformed into a modern care home for the elderly. Situated approx 50 metres from the sea front promenade, with some rooms having beautiful sea views, The Winsor is on the main street and close to all shops and other amenities.

As well as offering long-term care and a friendly social atmosphere in which to spend one's retirement, Winsor Nursing Home also specialises in respite and convalescent care.

En-suite bedrooms and comfortable lounges are complimented by a varied activities programme and therapeutic stimulation, accounting for all individuals' healthcare requirements.

Group: Sanctuary Care Ltd

Person in charge: Patricia Blackett (Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 40

Shared Rooms: 0

Rooms with ensuite WC: 34

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on The Winsor Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 The Winsor Nursing Home has a Review Score of 9.6 (9.618)

The Review Score of 9.6 (maximum of 10) for The Winsor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for The Winsor Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 12 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.618 for The Winsor Nursing Home is calculated as follows: ( (102 Excellents x 5) + (44 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 152 Ratings = 4.618

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Winsor Nursing Home is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 12 Reviews ÷ 8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Winsor Nursing Home?

  • Extremely LIKELY
    12
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Winsor Nursing Home

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    3
  • Wife of Resident/Service User
    3
  • Husband of Resident/Service User
    2

My husband was in The Winsor for the last 5 days of his terminal cancer. During that short time, I cannot praise enough the care, dedication and kindness shown to my husband but also to me.
Nothing was too much trouble for them, they made sure he was comfortable and as pain-free as possible.
He always looked so fresh and clean.
I cannot express my gratitude to all the staff enough, they were wonderful.

How likely would you be to recommend The Winsor Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My husband has many complications as he suffers from the neurological disorder fo P.S.P. The staff have looked after him very well and I am very happy with the way the staff look after him.

How likely would you be to recommend The Winsor Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This nursing home is a home from home. The first thing you notice is it smells fresh and clean. Staff welcome you, are happy to chat and make you feel at ease. The residents' lounge is friendly and active.

How likely would you be to recommend The Winsor Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

I am very pleased with the kind and compassionate way that my mother is being looked after in The Windsor Nursing Home since her entry there in 2015.

How likely would you be to recommend The Winsor Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A heartfelt thanks to all the staff at The Winsor. All the staff show so much care and compassion and this starts with the management and goes all the way down through the carers, reception, cleaners. The home is so clean. I'm so happy my dad has spent the last few months of his life here.
Everybody has time for the family and any questions or concerns we have. Thank you for making dad so comfortable in his last few days of his life.

How likely would you be to recommend The Winsor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

In the time that mum has been in the home (3.5years), I have felt comfortable enough to drop in at all times of the day, from very early to late evening and move freely around the home. (without invading privacy of the residents)
The staff were always being respectful, patient and caring. The building is clean and attractive throughout, the meals are good and I love to hear the staff laughing and joking with one another and I'm sure the residents do too.
Office, nursing staff and management are very approachable and helpful.

How likely would you be to recommend The Winsor Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

I am very pleased with the way my dad has settled into this care home. The staff and management are very good and caring. The food is good too. Overall, very happy for my dad to be here.

How likely would you be to recommend The Winsor Nursing Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff always helpful. Though one occasion no one was in the lounge with the residents. My mother's room is often a bit smelly and my mother is showered regularly. Activities often very lax not enough. No chair based exercise or such like either.

How likely would you be to recommend The Winsor Nursing Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Poor

Management: Good

Safety / Security: Excellent

Rooms: Poor

Value for Money: Satisfactory

Pat Blackett, Home Manager at The Winsor Nursing Home responded to this review on 23 Dec 2016:

Thank you for your comments, I am pleased to hear you find my team helpful. Our daily activities, run by our activities leader, are shaped by our residents and their likes, dislikes and suggestions and we encourage as many people to take part. Please do speak to us if you have suggestions for new activities or put them forward at one of our relatives meetings. Regarding your mother’s room, my team check and clean rooms regularly but please do come and speak to me next time you visit and we can chat about this further.

Put simply - I have peace of mind that Mum has the care and support that she deserves. with an 'open door' policy I know that I can always be able to discuss Mum's care needs at any time.

How likely would you be to recommend The Winsor Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Excellent care all round.

How likely would you be to recommend The Winsor Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The management and staff are always very helpful and understanding if you need to discuss any matter with them and always welcome while visiting.

How likely would you be to recommend The Winsor Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Impressive in every aspect.

How likely would you be to recommend The Winsor Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband was admitted to The Winsor Nursing Home in February 2016. Recommended by the local hospice as he is suffering from terminal liver cancer and three fractures of the hip which cannot pinned. From day 1 he was made comfortable and I was made to feel welcome. I spend about 5 hours a day with him which includes having lunch in his room. The lunches are excellent and the staff now puree his food so that he can feed himself. Every member of of staff is very helpful, pleasant, kind and polite.

How likely would you be to recommend The Winsor Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

April 2017

Job Vacancies

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Care Home Idol 2016

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