Braemar Lodge

What makes a good care home is the people that work in it. I can't thank you enough for the loving care you gave to her right to the end. Thank you from the bottom of my heart.

Having had to adjust to losing my independence and selling my home, I now consider myself lucky to be in what I think is the best care home in Salisbury. The food is excellent and the staff are wonderful, both caring and compassionate and understanding. The facilities are more than adequate for residents' needs. Recreational activities are also well-catered for according to abilities and tastes. Obviously, every effort is made to keep residents happy and healthy, which is much appreciated.

The nursing staff responded promptly to any concerns that I had about Mum's health. The care staff are very caring and professional. There was mutual love and affection shared during care. When Mum passed away, the staff treated me with care and compassion, the home is well-managed and well-led.

My partner arrived at Braemar Lodge Salisbury on 22nd November 2023. Unfortunately, his health was not good and he died on 17th December 2024. The care and nursing given to him was excellent. Everyone who entered his room knocked and addressed him by name and talked to him, although after a short time he was unable to reply. He was treated gently, expertly and with dignity. Everything was done to make him comfortable and free from pain. When I left him daily, I knew he was in good hands. Nobody patronised him. The manager obviously guides and inspires her team to do exactly what she states on the website.

My mother always seems happy and well cared for when I come.

Braemar Lodge has been a very good choice of home for my cousin. Her care has been excellent and the staff who are looking after her are very attentive. Nothing is too much trouble. We can visit at any time and are met with smiling faces. There is a wide variety of food on offer and special diets are also catered for and the meals look good. Communication is excellent and I am always informed when my cousin has had a fall or anything else concerning her care. There are plenty of activities on offer and there is also a pretty garden.

I attended the garden party, a lovely afternoon, well attended by families of the residents. The home has a nice, warm, welcoming feeling.

I cannot find enough words to thank Braemar for their help after a night at home after time in hospital. I realised i couldn't manager and phoned Braemar and although it was the weekend, within half an hour of phoning the Braemar manager packed a case for me and brought me here in her car. A wonderful relief and in the help in bringing some of my own possessions.

Felt like a big family gathering. A welcoming party greeted my arrival at Braemar Lodge, introducing themselves. Taken straight to my room by the ambulance transport team. Beverages and food were immediately offered. Essential details on how the home operated were clearly given. During my stay, no request by me was ever too much and always carried out quickly and efficiently.

I am very happy here. Relieved to be free from responsibility of home and isolation. Nearer my daughter still.

As I recently passed 90 years of age, I was finding it more difficult to walk decent distances. Pressure was being exerted on me to enter 24-hour care. The pressure came from both my family and the local medical services. Eventually, in the circumstances, I and my family chose for me to be a resident of Braemar Lodge, where I am very happy indeed. The staff are excellent, always very helpful, accommodating and excellent, as is the food.

Everything is just perfect.

From the day my brother and I visited Braemar Lodge, the whole team has been welcoming, thoughtful and caring. We have no doubt that our mother is being cared for with professionalism and dignity. As I currently live overseas, the knowledge that my mother is being looked after so well, is a great comfort to me.

Braemar Lodge is situated in a wonderful position in Salisbury. Being down a side street with a beautiful garden, it is very peaceful and it is run very efficiently. The standard of care is excellent and all the staff are cheerful and encouraging. The facilities are very good and the cleanliness is first rate. The activities team are hard-working and enthusiastic, making the things that I have participated in really enjoyable. I feel very safe here and compared to previous homes I have been in, I think it is good value for money.

Our experience at Braemar Lodge was excellent, not only did they treat our mom with dignity, respect and love at all times, but they treated us as a family with the same respect. Nothing was too much trouble treating and welcoming us with smiles, whatever time of day or night we arrived. Losing Mum has been so very hard for us but the staff and management made our experience so much easier.

I first had experience of Colten Care when my Godson's mother became a resident at another of Colten Care's homes where she died. We were living in Dorset when my husband became in need of care into one of their care homes until he died in 2018 having been superbly looked after. When I needed more care I came to Braemar in September, being nearer my son and daughter. I am extremely happy here. I have made many friends, residents and staff. I count myself exceedingly fortunate to live here.

I find the home an extremely happy place and have felt at home at all times. The staff are so helpful.

What a lovely caring environment. I could not fault the attention and care. Well done Braemar.

Everyone is so helpful and kind and they make me feel important. I feel I am amongst friends. Having only been here for a short time.

My father (91) spent three weeks in hospital after a fall and he now needs permanent care. I chose Braemar Lodge because my experience has been positive from the outset. The person who showed me around and explained the facilities was professional and sympathetic and responded to all of my concerns. As I do not live locally it is important that visiting is flexible and I was assured that this was the case. My father and I were both anxious when he moved in but our worries were soon allayed as all of the staff made every effort to welcome us and attend to his every need. Nothing is too much trouble and every task is performed with a smile and kind words. He has settled in really well and often tells me how well he is being looked after. The nurses are kind and informative and keep me updated on his progress. The meals are tailored to individual needs and he is enjoying his food. I would have no hesitation in recommending this home to anyone looking for care for a loved one.