Braemar Lodge

18/20 Stratford Road, Salisbury SP1 3JH
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9.9 101 Reviews
  • Braemar Lodge, Salisbury
Braemar Lodge is a purpose-built home located in the city of Salisbury. As well as providing five-star luxury accommodation, the home is conveniently situated just a short distance from the local shops and doctors surgeries.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

Braemar Lodge offers beautifully appointed bedrooms, featuring flat-screen televisions with Freeview and en-suite facilities. A few steps from the reception area is a well-appointed dining room and both ground and garden floors have large lounges with comfortable armchairs and sofas.

The garden lounge has access to a well-stocked garden where a relaxing walk can be enjoyed. On the first floor, there is also a small quiet lounge and an activities room with computers for use of Skype.

Residents are encouraged to participate in daily activities and can enjoy trips and outings organised by the activity co-ordinators.

Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 95 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1677

These prices are only a guideline, please contact Braemar Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jackie Cash (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (23)

Visiting

  • At Braemar Lodge, there's no specific visiting hours, all that is asked is that you let the home know your in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at Braemar Lodge, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.

Total of 101, showing 21-40
9.9

Braemar Lodge has a Review Score of 9.9 (9.899) out of 10, based on 18 reviews in the last 2 years. Over all time Braemar Lodge has 101 reviews.

Overall Experience

  • 88
  • 12
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Date Published

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83
Overall Experience  Overall Experience 5.0 out of 5

Felt like a big family gathering. A welcoming party greeted my arrival at Braemar Lodge, introducing themselves. Taken straight to my room by the ambulance transport team. Beverages and food were immediately offered. Essential details on how the home operated were clearly given. During my stay, no request
by me was ever too much and always carried out quickly and efficiently.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy here. Relieved to be free from responsibility of home and isolation. Nearer my daughter still.

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Overall Experience  Overall Experience 5.0 out of 5

As I recently passed 90 years of age, I was finding it more difficult to walk decent distances. Pressure was being exerted on me to enter 24-hour care. The pressure came from both my family and the local medical services. Eventually, in the circumstances, I and my family chose for me to be a resident
of Braemar Lodge, where I am very happy indeed. The staff are excellent, always very helpful, accommodating and excellent, as is the food.

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Overall Experience  Overall Experience 5.0 out of 5

Everything is just perfect.

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Overall Experience  Overall Experience 5.0 out of 5

From the day my brother and I visited Braemar Lodge, the whole team has been welcoming, thoughtful and caring. We have no doubt that our mother is being cared for with professionalism and dignity. As I currently live overseas, the knowledge that my mother is being looked after so well, is a great comfort
to me.

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Overall Experience  Overall Experience 5.0 out of 5

Braemar Lodge is situated in a wonderful position in Salisbury. Being down a side street with a beautiful garden, it is very peaceful and it is run very efficiently. The standard of care is excellent and all the staff are cheerful and encouraging. The facilities are very good and the cleanliness is
first rate. The activities team are hard-working and enthusiastic, making the things that I have participated in really enjoyable. I feel very safe here and compared to previous homes I have been in, I think it is good value for money.

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Overall Experience  Overall Experience 5.0 out of 5

Our experience at Braemar Lodge was excellent, not only did they treat our mom with dignity, respect and love at all times, but they treated us as a family with the same respect. Nothing was too much trouble treating and welcoming us with smiles, whatever time of day or night we arrived. Losing Mum
has been so very hard for us but the staff and management made our experience so much easier.

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Overall Experience  Overall Experience 5.0 out of 5

I first had experience of Colten Care when my Godson's mother became a resident at another of Colten Care's homes where she died. We were living in Dorset when my husband became in need of care into one of their care homes until he died in 2018 having been superbly looked after. When I needed more care
I came to Braemar in September, being nearer my son and daughter. I am extremely happy here. I have made many friends, residents and staff. I count myself exceedingly fortunate to live here.

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Overall Experience  Overall Experience 5.0 out of 5

I find the home an extremely happy place and have felt at home at all times. The staff are so helpful.

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Overall Experience  Overall Experience 5.0 out of 5

What a lovely caring environment. I could not fault the attention and care. Well done Braemar.

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Overall Experience  Overall Experience 5.0 out of 5

Everyone is so helpful and kind and they make me feel important. I feel I am amongst friends. Having only been here for a short time.

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Overall Experience  Overall Experience 5.0 out of 5

My father (91) spent three weeks in hospital after a fall and he now needs permanent care. I chose Braemar Lodge because my experience has been positive from the outset. The person who showed me around and explained the facilities was professional and sympathetic and responded to all of my concerns.
As I do not live locally it is important that visiting is flexible and I was assured that this was the case. My father and I were both anxious when he moved in but our worries were soon allayed as all of the staff made every effort to welcome us and attend to his every need. Nothing is too much trouble and every task is performed with a smile and kind words. He has settled in really well and often tells me how well he is being looked after. The nurses are kind and informative and keep me updated on his progress. The meals are tailored to individual needs and he is enjoying his food. I would have no hesitation in recommending this home to anyone looking for care for a loved one.

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Overall Experience  Overall Experience 5.0 out of 5

Everybody listens if I want to talk about anything at all. The girls clear up anything and never make a fuss.

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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting the home for about 5 years and have visited many people who have stayed there. The staff have always excelled and it really feels like home. The food in the dining room is excellent and lots to offer, it's never any trouble to cook what I fancy and always cake and bubbles on a Birthday.
I love the fact the staff are the same as when I started going 5 years ago and everybody knows me.

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Overall Experience  Overall Experience 5.0 out of 5

My Grandfather became a resident in December 2020 after suffering a stroke. My Granny went in to stay with my grandfather for a few weeks over Christmas, and after months of separation, Braemar Lodge provided the most wonderful home away from home experience despite difficult covid-19 restrictions.

My Grandparents could not stop talking about how amazing all the staff were, so thoughtful, even organising a cake for my Granny. The manager made a big effort to visit and communicate personally with my grandparents to make them feel part of the home and ensuring that they settled in quickly with everything they needed. My grandfather loves eating in the restaurant and enjoys all the activities. Christmas was a wonderful occasion for them there. We are thrilled to know that Grandpa is being well looked after and back to his chirpy self. We have been able to have regular FaceTime on the iPad, which is essential for Grandpa to feel connected, the staff have been very helpful in assisting him.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are all extremely helpful.

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Overall Experience  Overall Experience 5.0 out of 5

I have just spent 3 weeks including Christmas at Braemar Lodge helping my husband who has had a stroke settle in. From the moment I walked through the door, I felt very welcome. All the staff are so kind, caring, helpful and happy. There is always laughter coming from my husband's room. Our two weeks
in isolation were made as easy as possible under the present circumstances. The menu is varied and delicious. There is a beautifully furnished restaurant. Christmas was a wonderful occasion. If the need arose, I would happily book into Braemar Lodge.

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Overall Experience  Overall Experience 5.0 out of 5

This is the second time I have been looked after at Braemar Lodge, as it has been a first-class experience. It would be difficult to find anything that could be improved.

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Overall Experience  Overall Experience 4.0 out of 5

Overall my stay here has been a happy and caring experience especially under the present problems of the coronavirus. I cannot speak too highly of all the carers. Just occasionally the service at supper in the restaurant was slow and items shown on the menu were not available. The activities team did
their best to keep us all occupied in these difficult times, the classes were nicely varied. The paintbrushes, although plenty, really did need cleaning, some were past their sell-by date and paints needed replacing.

Reply from Alison Bremner, Home Manager at Braemar Lodge

Thank you so much for your review and the likelihood you would recommend us. As you have stayed with us a few times and we have always managed to sort out any little problems you may have encountered. I’m pleased we did so again this time. I can't thank you enough for your wonderful letters and comments you gave us during your stay this time, especially as we all know how unsettling these times are. We look forward to welcoming you again in the near future.

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Overall Experience  Overall Experience 5.0 out of 5

Since my arrival 4 weeks ago, the staff have all gone out of their way to make me feel included and very welcome. I have been unwell and the care and attention to my needs were quickly addressed. Everyone on the team is friendly and helpful and nothing is too much trouble. I am very happy to have made
the decision to stay.

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Current Review Score: 9.9 (9.899)

Overview of Review Score

The Review Score of 9.9 (9.899) out of 10 for Braemar Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.952 for Braemar Lodge is calculated as follows: ( (200 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 209 Ratings = 4.952

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.947 Points relating to the number of positive Reviews for Braemar Lodge is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19. 18 Positive Reviews ÷ 19 = 0.947

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Mar 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (13)

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Meet the Team (2)

Jackie

Jackie Cash

Job Title: Home Manager

Jackie leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.

Zodwa

Zodwa Lukhele

Job Title: Clinical Lead

Zodwa is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Braemar Lodge to verify any information. View our terms and conditions. Braemar Lodge has an Enhanced Service - more info.