Braemar Lodge

Everybody listens if I want to talk about anything at all. The girls clear up anything and never make a fuss.

My Grandparents could not stop talking about how amazing all the staff were, so thoughtful, even organising a cake for my Granny. The manager made a big effort to visit and communicate personally with my grandparents to make them feel part of the home and ensuring that they settled in quickly with everything they needed. My grandfather loves eating in the restaurant and enjoys all the activities. Christmas was a wonderful occasion for them there. We are thrilled to know that Grandpa is being well looked after and back to his chirpy self. We have been able to have regular FaceTime on the iPad, which is essential for Grandpa to feel connected, the staff have been very helpful in assisting him.

The staff are all extremely helpful.

I have just spent 3 weeks including Christmas at Braemar Lodge helping my husband who has had a stroke settle in. From the moment I walked through the door, I felt very welcome. All the staff are so kind, caring, helpful and happy. There is always laughter coming from my husband's room. Our two weeks in isolation were made as easy as possible under the present circumstances. The menu is varied and delicious. There is a beautifully furnished restaurant. Christmas was a wonderful occasion. If the need arose, I would happily book into Braemar Lodge.

This is the second time I have been looked after at Braemar Lodge, as it has been a first-class experience. It would be difficult to find anything that could be improved.

Overall my stay here has been a happy and caring experience especially under the present problems of the coronavirus. I cannot speak too highly of all the carers. Just occasionally the service at supper in the restaurant was slow and items shown on the menu were not available. The activities team did their best to keep us all occupied in these difficult times, the classes were nicely varied. The paintbrushes, although plenty, really did need cleaning, some were past their sell-by date and paints needed replacing.

Since my arrival 4 weeks ago, the staff have all gone out of their way to make me feel included and very welcome. I have been unwell and the care and attention to my needs were quickly addressed. Everyone on the team is friendly and helpful and nothing is too much trouble. I am very happy to have made the decision to stay.

I have had the most wonderful 11 day respite experience. The carers have been marvellous. The kitchen dining room staff and the food have all been amazing. Everything was wonderful. It is not staff and residents, it is one family. I can't wait to come again.

All the staff are kind, welcoming and extremely efficient in a quiet and unassuming manner. I cannot speak too highly of the care I received and leaving feeling refreshed, motivated and optimistic about the future.

This was my third stay at Braemar Lodge. Each of two weeks. I was looked after by the friendly and cheerful staff. The food was excellent and the room comfortable. I am glad it is so near my home and know where I will go when the need is great!

Planning ahead, I went to meet the management at Braemar Lodge to see if it would be somewhere to convalesce post a hip operation. From the moment I walked into when I said "goodbye" I was convinced there could be nowhere better to recover. I wasn't wrong and I cannot praise the nursing home enough. I soon found that each and every one of the staff at the home was helpful, friendly, caring and understanding of my needs. I learnt that many of the staff are from the local area and have been employed at Braemar Lodge for many years. Some of them work with their family members and this must produce the family feel to the place. The care home is kept immaculately clean and nothing is too much trouble. The food is delicious and portions are generous. The gardens are a delightful addition and beautifully designed. Most of all there is a real sense of community and dedication throughout the whole house and it honestly feels like a home from home. I wish Braemar Lodge the best of luck as they develop into further accommodation.

I would certainly recommend Braemar Lodge in the future.

My father stayed there for almost a month and he was extremely well cared for. His mood and health improved quickly. All the staff were first class and went out of their way to help my father and the family.

Mum's admission was arranged at short notice. There was a genuine interest, concern and welcome when we arrived. The Manager goes the extra mile to support the residents and family carers alike. I, as a concerned carer, particularly appreciated her understanding and empathy as my mother is reluctant to accept the care she needs. A fall necessitated hospital visit and on return, her care was immediately amended giving both of us the reassurance and confidence required - thank you.

Upon entering Braemar Lodge, I noted a welcome coupled with an air of tranquillity. The place is spotlessly clean. Nowhere was there an unpleasant smell. The communal rooms were well furnished and thoughtfully arranged with plenty of space for the wheelchairs of residents wishing to take part in pre-arranged activities. Every member of the large staff was smartly dressed, clean, polite, helpful, cheerful, aware of their particular responsibilities and knew what to do in an emergency.

Braemar Lodge has teams dedicated to specific tasks throughout the house such as nursing, medical care, catering, cleaning, personal cleanliness and all those other essential matters needed by residents such as help with washing, dressing and assistance getting in and out of bed. These duties were done regularly with great kindness and understanding. Response times to calls were very short.

The planned control has created an esprit de corps that effectively holds together the entire operation. Care of the residents is given priority. Nothing has been omitted. Nothing has been left to chance.

To sum up, Braemar Lodge is simply a superb care home whose standard will be very hard to surpass.

Thanks for all the manager and her team do. I cannot fault them.

My grandma lived here for just over 5 years. She originally was opposed to nursing homes and wished to stay at home. Over the first year, she grew to love the nursing home and saw it as her home. The staff at Braemar are amazing! They accommodated my Grandma’s needs and I cannot fault the staff in any way whatsoever! All the staff knew and loved Grandma very much and the Colten Friends, activities assistants, carers and nurses she had looking after her were absolutely fantastic!

My mother was a resident at Braemar Lodge and I visited her nearly every day for 2 years, for an hour or more. She had dementia but I never had a moment's concern. I knew she was in extremely good and caring hands. The wonderful staff supported me too. I continued visiting other residents after my mother died and continued to be impressed by all aspects of this super home.

Nothing is too much trouble for the staff. My friend who I visit is much happier here than in her previous home.

Everyone works as a team.