Braemar Lodge

18/20 Stratford Road, Salisbury SP1 3JH
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9.9 101 Reviews
  • Braemar Lodge, Salisbury
Braemar Lodge is a purpose-built home located in the city of Salisbury. As well as providing five-star luxury accommodation, the home is conveniently situated just a short distance from the local shops and doctors surgeries.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

Braemar Lodge offers beautifully appointed bedrooms, featuring flat-screen televisions with Freeview and en-suite facilities. A few steps from the reception area is a well-appointed dining room and both ground and garden floors have large lounges with comfortable armchairs and sofas.

The garden lounge has access to a well-stocked garden where a relaxing walk can be enjoyed. On the first floor, there is also a small quiet lounge and an activities room with computers for use of Skype.

Residents are encouraged to participate in daily activities and can enjoy trips and outings organised by the activity co-ordinators.

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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 95 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1677

These prices are only a guideline, please contact Braemar Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jackie Cash (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (23)

Visiting

  • At Braemar Lodge, there's no specific visiting hours, all that is asked is that you let the home know your in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at Braemar Lodge, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.

Braemar Lodge Reviews (101)

Total of 101, showing 41-60
9.9

Braemar Lodge has a Review Score of 9.9 (9.899) out of 10, based on 18 reviews in the last 2 years. Over all time Braemar Lodge has 101 reviews.

Overall Experience

  • 88
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Review from Ann P (Respite Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had the most wonderful 11 day respite experience. The carers have been marvellous. The kitchen dining room staff and the food have all been amazing. Everything was wonderful. It is not staff and residents, it is one family. I can't wait to come again.

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Review from A W (Respite Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are kind, welcoming and extremely efficient in a quiet and unassuming manner. I cannot speak too highly of the care I received and leaving feeling refreshed, motivated and optimistic about the future.

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Review from John S (Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my third stay at Braemar Lodge. Each of two weeks. I was looked after by the friendly and cheerful staff. The food was excellent and the room comfortable. I am glad it is so near my home and know where I will go when the need is great!

Reply from Elaine Farrer, Operations Director at Braemar Lodge

We always enjoy having you come to stay with us and following your third stay we feel we are all getting to know each other well. We know that you enjoy having one to one catch ups with our Colten Companions and making good use of our relaxed café when in need of somewhere quiet to read the paper. At Braemar Lodge, we strive to provide the lifestyle to which you are accustomed and to encourage all those staying with us to keep active. In your case, we have learnt this means good meals with your wife, who regularly visits us throughout each stay. We very much look forward to having you back with us again whenever you need us.

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Review from Sheila W (Resident) published on 17 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Planning ahead, I went to meet the management at Braemar Lodge to see if it would be somewhere to convalesce post a hip operation. From the moment I walked into when I said "goodbye" I was convinced there could be nowhere better to recover. I wasn't wrong and I cannot praise the nursing home enough.
I soon found that each and every one of the staff at the home was helpful, friendly, caring and understanding of my needs. I learnt that many of the staff are from the local area and have been employed at Braemar Lodge for many years. Some of them work with their family members and this must produce the family feel to the place. The care home is kept immaculately clean and nothing is too much trouble. The food is delicious and portions are generous. The gardens are a delightful addition and beautifully designed. Most of all there is a real sense of community and dedication throughout the whole house and it honestly feels like a home from home. I wish Braemar Lodge the best of luck as they develop into further accommodation.

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Review from A H (Son of Resident) published on 3 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was treated with great respect and kindness during his stay.
Every member of staff was very friendly and showed genuine care for my father. They all worked on their own initiative.
I would certainly recommend Braemar Lodge in the future.

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Review from Kevin H (Son of Resident) published on 23 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed there for almost a month and he was extremely well cared for. His mood and health improved quickly. All the staff were first class and went out of their way to help my father and the family.

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Review from Susan B (Daughter of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's admission was arranged at short notice. There was a genuine interest, concern and welcome when we arrived. The Manager goes the extra mile to support the residents and family carers alike. I, as a concerned carer, particularly appreciated her understanding and empathy as my mother is reluctant
to accept the care she needs. A fall necessitated hospital visit and on return, her care was immediately amended giving both of us the reassurance and confidence required - thank you.

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Review from John R (Husband of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Upon entering Braemar Lodge, I noted a welcome coupled with an air of tranquillity. The place is spotlessly clean. Nowhere was there an unpleasant smell. The communal rooms were well furnished and thoughtfully arranged with plenty of space for the wheelchairs of residents wishing to take part in pre-arranged
activities. Every member of the large staff was smartly dressed, clean, polite, helpful, cheerful, aware of their particular responsibilities and knew what to do in an emergency.


Braemar Lodge has teams dedicated to specific tasks throughout the house such as nursing, medical care, catering, cleaning, personal cleanliness and all those other essential matters needed by residents such as help with washing, dressing and assistance getting in and out of bed. These duties were done regularly with great kindness and understanding. Response times to calls were very short.


The planned control has created an esprit de corps that effectively holds together the entire operation. Care of the residents is given priority. Nothing has been omitted. Nothing has been left to chance.


To sum up, Braemar Lodge is simply a superb care home whose standard will be very hard to surpass.

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Review from Fiona P (Power of Attorney of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The resident first entered Braemar Lodge in November/December 2017 but by July 2018 she had to move to another home due to her wandering. She moved locally, what a terrible experience. Luckily but sadly the resident has deteriorated and has been able to return.
Braemar Lodge was like coming home.
All
staff and management really couldn't do enough and welcomed her back. She has improved, is more hydrated, has put weight on and is much happier.
Thanks for all the manager and her team do. I cannot fault them.

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Review from Abbie E (Granddaughter of Resident) published on 15 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma lived here for just over 5 years. She originally was opposed to nursing homes and wished to stay at home. Over the first year, she grew to love the nursing home and saw it as her home. The staff at Braemar are amazing! They accommodated my Grandma’s needs and I cannot fault the staff in any
way whatsoever! All the staff knew and loved Grandma very much and the Colten Friends, activities assistants, carers and nurses she had looking after her were absolutely fantastic!

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Review from B W (Daughter of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Braemar Lodge and I visited her nearly every day for 2 years, for an hour or more. She had dementia but I never had a moment's concern. I knew she was in extremely good and caring hands. The wonderful staff supported me too. I continued visiting other residents after my mother
died and continued to be impressed by all aspects of this super home.

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Review from L P (Friend of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing is too much trouble for the staff. My friend who I visit is much happier here than in her previous home.

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Review from H Q (Respite Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed my stay and I will come to visit.
The care and support was excellent.
The food was very good. My marks out of ten would be ten and a half.
Made some nice friends.
Everyone works as a team.

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Review from Sheila N (Respite Resident) published on 31 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

To begin with didn't feel very well but as time went on the help from the physio and the carers and nursing staff helped my recovery. Found not to be able to have many visitors because of "shut down" I found the days long staying in my room.

Reply from Elaine Farrer, Operations Director at Braemar Lodge

Thank you for your review and likelihood to recommend the home. I am pleased to hear that the staff at Braemar Lodge were helpful and aided in your recovery. I understand that during your short stay with us we unfortunately had temporarily closed the home to visitors due to sickness as a precautionary measure. We reopened the home as quickly as possible, allowing you to enjoy the last days of your stay with visitors. I apologise that this had an impact on your stay and hope that you choose to stay with us again soon.

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Review from A N (Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came for a respite week. Wonderfully caring, friendly and well-run home.

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Review from Jenny D (Niece of Resident) published on 13 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt went into this home in April. Our family has nothing but praise for the manager and staff who have looked after her beautifully and gently since she arrived. Everyone is so caring and nothing is too much trouble. I can relax knowing she's in such good hands.

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Review from Margaret J (Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy and well looked after at Braemar Lodge.

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Review from Alwyn T (Resident) published on 23 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All members of staff are most helpful and cheerful. Everyone smiles and greets you if passing in the corridor or performing services. Everything done to help you feel "wanted" and at home. Makes it easy to adapt to a new kind of life.

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Review from P H (Daughter of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although mum's short-term memory is not good, she regularly mentions how lucky she is to be in such a lovely environment with wonderful gardens and staff.

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Review from John H (Son of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone (management and staff) has been very caring and informative. There is no doubt that my father has had a great level of personal attention and has been treated as an individual. The activities in Braemar Lodge are essential to the well-being of all residents and there are many programmes on
offer.


Visiting hours any time of day is also very convenient and important. Visitors being included at meals is also a lovely concept as all of us can mingle together and meet.

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Current Review Score: 9.9 (9.899)

Overview of Review Score

The Review Score of 9.9 (9.899) out of 10 for Braemar Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.952 for Braemar Lodge is calculated as follows: ( (200 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 209 Ratings = 4.952

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.947 Points relating to the number of positive Reviews for Braemar Lodge is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19. 18 Positive Reviews ÷ 19 = 0.947

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (13)

Meet the Team (2)

Jackie

Jackie Cash

Job Title: Home Manager

Jackie leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.

Zodwa

Zodwa Lukhele

Job Title: Clinical Lead

Zodwa is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Braemar Lodge to verify any information. View our terms and conditions. Braemar Lodge has an Enhanced Service - more info.