Braemar Lodge

18/20 Stratford Road, Salisbury SP1 3JH
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9.9 103 Reviews
  • Braemar Lodge, Salisbury
Braemar Lodge is a purpose-built home located in the city of Salisbury. As well as providing five-star luxury accommodation, the home is conveniently situated just a short distance from the local shops and doctors surgeries.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

Braemar Lodge offers beautifully appointed bedrooms, featuring flat-screen televisions with Freeview and en-suite facilities. A few steps from the reception area is a well-appointed dining room and both ground and garden floors have large lounges with comfortable armchairs and sofas.

The garden lounge has access to a well-stocked garden where a relaxing walk can be enjoyed. On the first floor, there is also a small quiet lounge and an activities room with computers for use of Skype.

Residents are encouraged to participate in daily activities and can enjoy trips and outings organised by the activity co-ordinators.
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Care Provided by Braemar Lodge

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 95 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1677

These prices are only a guideline, please contact Braemar Lodge to find out the exact price for your requirements.

Contact Braemar Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Braemar Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jackie Cash (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (23)

Visiting

  • At Braemar Lodge, there's no specific visiting hours, all that is asked is that you let the home know your in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at Braemar Lodge, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.

Braemar Lodge Reviews (103)

9.9

Braemar Lodge has a Review Score of 9.9 (9.921) out of 10, based on 19 reviews in the last 2 years.
Over all time Braemar Lodge has 103 reviews.

Overall Experience
  • 90
  • 12
  • 1
  • 0
  • 0
Date Published
  • 103
  • 8
  • 14
  • 19
  • 84
Reviewer Connection to Braemar Lodge
  • 41
  • 23
  • 9
  • 6
  • 5
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 103, showing 101-103
Review from June K (Resident) published on 2 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent in every way. No criticisms.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Caroline B (Daughter of Resident) published on 10 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally the quality of care is very good but there are irritations eg. the long (and unreasonable) delays before assistance "turns up" for a toilet call. Whilst there appears to be attention given to residents hot food preferences/presentation it continues to frustrate at times with lumpy potato and
unmanageable meat helpings. Inevitably the attitude of staff to resident care varies, when it is good, it is very good/excellent, but at other times it leaves much to be desired.
Reply from Elaine Farrer, Operations Director at Braemar LodgeThank you for your comments about the care at Braemar Lodge. We are pleased you feel the general quality of care is “very good” and you would be likely to recommend the home to others. As you will be aware, we have discussed each of your specific points in detail with the Home Manager and they have now been resolved. On the point about the speed of response to a toilet call, whenever someone uses the call bell system for help, we’ll always do our best to respond as quickly as we can. If it is an extremely busy time, it may take a few minutes but answering the bell promptly is part and parcel of us aiming to provide the highest standards of care we possibly can. We continually review our call bell log and emphasise the paramount importance of speed to team members. Regarding the point about food, we put a great deal of effort into ensuring the highest standards. That includes regular personal visits by chefs to residents to discuss menu choices and the labelling of individual meals ahead of serving where a specific preference has been made, for example on the size of helpings and the consistency and texture of hot food. The Braemar Lodge chefs are happy to talk further with you at any time. Regarding the attitude of staff at Braemar Lodge, our staffing levels are acknowledged as being among the best in the care sector and every team member should always be kind, friendly, reassuring and honest to every individual in their care. This is our underlying philosophy as a care provider and I would encourage you to speak directly with the Home Manager if you have any concerns in future that these values are not in evidence every moment of the day. Thank you, again, for your review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Keith B (Resident) published on 4 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I suffer from Parkinsons disease diagnosed in March 2007. I am prone to balance problems which make me unsteady on my feet. One such episode in February 2014 led to a fall in which I broke my right knee. Initial recovery was swift but problems came to light . I have increasing difficulty in bending
my right knee which make it difficult to sit in a standard seat.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for Braemar Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.946 for Braemar Lodge is calculated as follows: ( (212 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 223 Ratings = 4.946
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Braemar Lodge is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (13)

Meet the Team (2)

Jackie

Jackie Cash

Job Title: Home Manager

Jackie leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.

Zodwa

Zodwa Lukhele

Job Title: Clinical Lead

Zodwa is responsible for leading a team of registered nurses and carers in meeting the individual needs of residents through the delivery of consistently high levels of clinical care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Braemar Lodge to verify any information. View our terms and conditions. Braemar Lodge has an Enhanced Service - more info.