Braemar Lodge

I appreciate the beauty of the gardens.

I have been taking weekly Holy Communion and Morning Prayer services with another Lay Pastoral assistant for about ten years. The staff are always friendly and helpful, its a pleasure to be of service to the residents. I have also visited private rooms to give Holy Communion when requested and have prayed with sick and dying residents. I have a good relationship with managers if anything arises, from talking to residents, that they need to know about.

I came to Braemar Lodge in August to convalesce after a heart operation in hospital.

We were lucky to get a place and the care and support has been wonderful.

I would thoroughly recommend this place.

My mother lives in Dover, but while visiting us for Xmas 2016 she fell and broke her femur, then had a stroke. We chose Braemar Lodge as she needed a nursing home having reviewed over 20 others near Salisbury and in Kent. This could not have been a better decision. Not only did the Manager and Clinical Lead help me through the last 8 months, with advice, empathy and through experience, all staff have been outstanding. I see my mother every couple of days. All staff are happy, caring, attentive, willing, smart and cheerful. The home is immaculate, the food is excellent and I cannot recommend Braemar Lodge any higher.

Super place to live short or long term.

It is always a difficult decision to decide that a relative needs care home support but us as a family was so completely right. My mother was cared for with love and dignity from all members of staff. We were always welcomed into the home as a family life. We felt a real closeness and bond with all those who were there and regarded many of the staff to be friends. We enjoyed lots of really happy times together including several Christmas celebrations. We are very thankful for the wonderful memories that will remain with us always.

I was unable to place my mother in a care home where she lived but there was a place in Braemar Lodge. The staff and manager were really kind and helpful and they aided her in her recovery to full health. She was well looked after and she enjoyed her stay.

I can only say that the care at Braemar Lodge was exemplary throughout.

I was well looked after. The staff were very kind and would do anything and everything to make my stay a success.

I have got to know many of the carers who are kind, considerate and treat their residents with great dignity and loving care. It is truly home from home. The atmosphere, as soon as you walk in, is one of love and happiness. I would book my room there with no hesitation if the need ever arose.

Management and staff are extremely approachable and friendly inspiring confidence that matters of concern will be followed up. After my mother had a fall one evening, her care bell was answered quickly and although only suffering from bruising, her condition was regularly monitored over the following days.

A bit of feedback - The tv/radio set seems to have been designed by a teenager for use by his contemporaries. For an 81 year old the choice of options is difficult to master. Much better to restrict them to ordinary tv and radio programmes which we can recognise from our own radio and tv sets at home. No need for endless and bewildering choices, no use for them either.

Friendly, caring home from home. A very happy mother.

Initial welcome was sustained throughout stay here not just for a brief period. Any request to a member of staff was readily attended to. The whole atmosphere in the home was friendly and charming, staff were unfailingly polite. Any personal attention was carried out without any loss of dignity. Quality food was excellent and presentation was always very good. There was great attention paid to cleanliness. Not a cheap option, but excellent value for money.

A professional and helpful, caring experience for my very elderly Aunt.

I am full of admiration for almost everything about this care establishment. The main visible faults are about silly, trivial matters which are too inconsequential to mention. In short, I feel lucky to have had this home and who cared for me and I am full of praise for everything and everyone concerned. Can I possibly say more?

My room and shower/WC is very clean and comfortable. I was encouraged to bring in pictures from home. All the rooms are spotless and clean and get a regular spring clean. I now feel safe, secure and part of a large family, residents and staff. I am encouraged to participate in many activities and suggestion for extra activities are welcome. If I need anything it is provided. The food is excellent and plentiful. This is now my home and I am a valued part of a huge friendly family and live surrounded by sounds of laughter and chatter as I did at home.

Everyone is very friendly and helpful and people are cared for well. Happy environment and community atmosphere.

I visit this home almost daily at varying times. It is always welcoming cheerful, warm and well appointed. I am impressed at the consistency of staff and care compared to other homes with a high number of agency staff, and with the involvement of friends and relatives who support their residents and the home. I have recommended Braemar to friends for their family and will continue to do so. Thank you.

I am delighted and relieved to be here and so well looked after. The staff are so friendly and efficient all the time. First Class