Barchester Henford House Care Home

Lot to say about Henford, all good, but this facility is made great by the staff. The staff are brilliant, helpful, caring and patient. I have witnessed the staff on many occasions and am in awe of how they deal with the residents, led well by management. Thank you.

Good quality respite care. So helpful that there are no minimum stay requirements. This flexibility means my husband is happy to take a short break and I can make the most of his funding.

The home is perfect for my husband's present needs, with the right amount of care. He especially enjoys the view from his room window, the meals and has found he can communicate with a couple of the residents.

A family-centric environment with individual care needs provided by staff who know all the residents' names.

The gardens looked beautiful, full of colour.

This is clearly a well-managed, comfortable and caring home.

I can honestly say I would recommend this care home.

I think they are slightly understaffed at weekends.

The staff are absolutely wonderful and caring. It doesn't matter what their job is, they all care for the residents with dignity and kindness. I couldn't have asked for a better place for my Father. I never feel worried about my Father now.

The gardens are lovely and although some of the rooms are small and dark, there is ample opportunity to spend most of the time in a light, pleasant dining area or lounge.

His room is very gloomy and dark and does need freshening up.

When there have been any issues regarding Mum's care or health, it has been easy to sort things out.

It's great we can bring the dogs in to visit.

Advision process made easy in what were difficult circumstances. Dad has settled in quite quickly. Staff encouraging him to be active. They get him up and dressed most days.

Our mother was a resident at Henford House for six years and, during that, she was very happy and appreciated the support and care she was given. Since her passing, we have been well supported by the team at Henford House.

I have attended Henford House since October 2014 for rest breaks. I have always been made welcome and enjoyed every minute of my stay.

My experience covers various sites. Barchester Henford succeeds in giving its clients an unusually satisfying range of things to do. Important for their wellbeing. Never cease to be impressed by the staff's truly caring attitude, despite the often inherent frustrations of their jobs.

Nursing staff are excellent.

From my initial introduction until the sad death of my dear mother. Barchester Henford House Care Home has been exceptional! The entire team was professional and went the extra mile to make sure my mother was happy and comfortable until the end.

As an old friend and LPA for a resident who lived at Henford House for two years I have full admiration for the care and kindness given to him by the home. All the staff were friendly, caring, kind, helpful and when suitable, fun. They were always quick to respond to any incident and the nursing staff gave me complete confidence. There was always a welcome when I visited as well as tea, coffee and cakes. All in all a very run home which I would recommend