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Barchester Henford House Care Home

Lower Marsh Road, Warminster, Wiltshire BA12 9PB
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We found all the staff to be kind, helpful and considerate all times.Marjorie D(Sister of Resident/Service User)
Barchester Henford House Care Home, Warminster
The staff are very professional, and helpful but also very kind and caring to residentsCarole C(Daughter of Resident/Service User)
Barchester Henford House Care Home, Warminster
Henford House Nursing Home is an exceptional care home with dedicated and hard working staffRichard H(Son of Resident/Service User)
Barchester Henford House Care Home, Warminster

Henford House provides 24-hour nursing, residential and respite care for older people that is delivered in a way that promotes independence and dignity.

Staff at the home deliver high quality care services to those they support, with a person-centred approach, and are always interested in getting to know each resident so that they can offer more personalised care.

Moving into a care home can be a difficult transition, so staff at Henford...  

Care Provided by Barchester Henford House Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 49 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,583N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Henford House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Patricia Alton (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (18)

Visiting

  • Visitors welcome at all times

Barchester Henford House Care Home Reviews (99)

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9.7

Barchester Henford House Care Home has a Review Score of 9.7 (9.742) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Henford House Care Home has 99 reviews.

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Review from Marjorie D (Sister of Resident) published on 10 July 2019 Submitted via Postal Card
Overall Experience
We found the car and compassion shown to our family member to be of the highest quality and beyond reproach.
We found all the staff to be kind, helpful and considerate all times.

The facilities were excellent and maintained to the highest order and would express our gratitude and thanks to all concerned.

Reply from Karen Sawyer, Manager at Barchester Henford House Care Home

We really appreciate your lovely comments and they have been passed onto the team. We wish you well and are always here should need us in the furure.

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Review from E D (Respite Resident) published on 29 April 2019 Submitted via Postal Card
Overall Experience

After a very short stay after leaving hospital, it was most enjoyable. Plenty of help and someone on hand all the time.

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Review from Monica D (Wife of Resident) published on 1 April 2019 Submitted via Postal Card
Overall Experience

The staff have been very kind and helpful. The food has been good and sometimes exceptional. The room has been very good and he enjoyed the view from his window.

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Review from Andrea C (Daughter-in-law of Resident) published on 18 December 2018 Submitted via Website
Overall Experience

My mother-in-law moved to Henford to be near family. My background is in care and the home was the only one that I was completely happy with when viewing. Since she has been there, my first impressions have been proven to be right. Every member of staff welcomes us when visiting, nothing is too much trouble and my small grandchildren often visit with me and they are made very welcome and join in the activities which have been amazing. These last few weeks we have joined in with many Xmas activities and thee have been wonderful a truly caring, welcoming home that goes over and above to meet all residents and their family's needs at all times.

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Review from Robin I (Son of Resident) published on 7 December 2018 Submitted via Postal Card
Overall Experience

A little wary to begin with due to a poor experience at a former nursing home. But four weeks into mums stay at Henford House and we've noticed a positive change in mum. She's comfortable and appears to be well cared for keep it up. The food though it could be better or at least hot!!

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Review from Robert L (Friend of Resident) published on 6 December 2018 Submitted via Postal Card
Overall Experience

Having visited on several occasions we have been very impressed with the welcome we have received and the general warmth of the staff. We have always been offered tea and cakes and have spent a very pleasant afternoon.

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Review from L S (Daughter of Resident) published on 30 November 2018 Submitted via Postal Card
Overall Experience
My mother has recently been transferred from hospital. Her move was made with care, compassion and dignity.

Her nursing needs are quite complex but she has been made comfortable and welcome in the home. All staff provide excellent care in making her happy in a new environment. As family members, we have been given advice and guidance to help us through this new experience.

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Review from Valerie D (Resident / Service User) published on 31 October 2018 Submitted via Postal Card
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Very happy here. Everyone is kind and very patient and helpful.

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Review from Peggy B (Wife of Resident) published on 17 October 2018 Submitted via Postal Card
Overall Experience

The home is so beautiful and full of lovely flowers and people.

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Review from N G (Resident / Service User) published on 21 September 2018 Submitted via Postal Card
Overall Experience

I was bought here from hospital after my dislocated hip had been repaired. The treatment and care I have received has been excellent and I shall leave with a pain free hip.

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Review from Edward B (Resident / Service User) published on 17 September 2018 Submitted via Postal Card
Overall Experience

Fairly comfortable.

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Review from C M (Respite Resident) published on 17 September 2018 Submitted via Postal Card
Overall Experience

Everybody was kind and helpful. The staff will do anything to assist on a daily basis. Residents very friendly, lots to do.

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Review from F D (Daughter of Resident) published on 6 August 2018 Submitted via Postal Card
Overall Experience
Clean and welcoming environment.
Staff are very friendly. Lovely and clean and tidy rooms and communal areas.
Plenty of activities.

Very relaxed, just like being at home.

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Review from Lynn C (Daughter of Resident) published on 17 July 2018 Submitted via Postal Card
Overall Experience
My mother was admitted for palliative care. Her garden room is bright and cheerful, overlooking the lovely grounds.
The modern ensuite facilities were essential for her comfort and dignity.
My experience of her care has been excellent. She is well looked after by a friendly and attentive staff.
Unable to eat very well, every effort is made to assist her to eat and the staff will cook anything that might tempt her.

Her needs are quite extensive due to her illness and everything is done to make her comfortable and although not here for long, the staff have got to know her.

Reply from Vivian Laurent, Operations Manager at Barchester Henford House Care Home

Thank you for your lovely comments. It was a pleasure to have your mum at Henford House. It is good to know that you were happy with the care that your mum was getting at Henford House. I have had the pleasure to meet your mum from day one and she was a lovely lady. We are happy to know that the...  

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Review from B V (Friend of Resident) published on 17 July 2018 Submitted via Postal Card
Overall Experience

Staff always helpful and caring with my friend, who needs a lot of care with feeding and personal care, as is in bed all the time.

Reply from Vivian Laurent, Operations Manager at Barchester Henford House Care Home

Thank you for your comments. It is lovely to know that the staff are always helpful, and caring with your friend. The staff always ensure all care needs are met and it is person-centred. I will ensure that your compliment is passed on to the staff. Thank you, Henford House Management Team.

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Review from S B (Daughter of Resident) published on 17 July 2018 Submitted via Postal Card
Overall Experience
All staff are pleasant and helpful. The reception area is welcoming and well staffed.
Tea and coffee and cakes are available for visitors to help themselves.
Care is discreet and well documented.

Rooms are bright and airy. Activities are planned and varied.

Reply from Vivian Laurent, Operations Manager at Barchester Henford House Care Home

Thank you for your review. We are happy that you found the staff pleasant, helpful, care is discreet, well documented and the environment bright and airy. Activities are planned and varied. This sums up what we do best in the home. The staff are very caring. I will ensure that your compliment is passed on to the staff. Thank you, Henford House Management Team.

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Review from P L (Cousin of Resident) published on 17 April 2018 Submitted via Postal Card
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Excellent care.

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Review from Carole C (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

I found Henford House care/nursing home to have very high standards in all aspects of the care of my father. The staff are very professional, and helpful but also very kind and caring to residents.

There is a lovely ambience of home and family, and the residents that I have met all seem very settled and 'at home'.

Reply from Lynne Leather, General Manager at Barchester Henford House Care Home

Thank you for the lovely comments, Carole. I will be sure to pass on to the staff. It is always nice for them to receive recognition for their hard work. We are very proud of our warm welcome and friendly ambience at Henford, which we feel is essential for our residents and their families.

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Review from Colette R (Relative of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

Extremely professional and person-centred approach towards the clients. A very high standard of cleanliness and I would be very proud to work for this company.

Reply from Lynne Leather, General Manager at Barchester Henford House Care Home
Hello Colette,

Thank you so much for your kind comments. I am glad you enjoyed your family afternoon and lunch here. I will be sure to pass this on to our staff. They work hard to ensure that our residents are well cared for, with a view to promoting the individual choices they all have. Our...  

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Review from Michael B (Friend of Resident) published on 5 December 2017 Submitted via Postal Card
Overall Experience
Very good - comfortable surroundings.
My friend has never been happier.
Just the atmosphere and friendliness is better than other care homes I've been in.

Lots of space too.

Reply from Lynne Leather, General Manager at Barchester Henford House Care Home
Dear Mr B, Thank you for your kind comments. We are pleased that your friend is happy here and that you find his accommodation clean and tidy.
If there is anything you feel we could improve on for your friend to make his stay even more comfortable, please let us know. I will make sure the staff are informed of your comments.

Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 August 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (58) & Events (0)

News
  • 15 Jun 2026

    Over the past few months, our residents have been working together on a truly charming long-term project with Marta. They have been transforming a doll’s house into a beautifully decorated...

  • 15 Jun 2026

    Our residents have enjoyed a creative afternoon as we gathered for a special Sip & Paint session. The star of the day was Chester the Rabbit, our very own Henford...

  • 15 Jun 2026

    Our residents at Henford were treated to a truly special visit when Chloe’s Mobile Farm brought an adorable lamb to our home, Earl! The moment Earl arrived, the atmosphere changed...

Upcoming Events

There are no upcoming events for Barchester Henford House Care Home.

Awards / Recognitions (105)

Accreditations

There are no accreditations posted yet for Barchester Henford House Care Home.

Meet the Team (10)

Patricia Alton
Patricia AltonJob Title:General ManagerJoined: 2023
My goal is to ensure that all of our residents and their families and visitors feel comfortable and can enjoy being in this beautiful and welcoming environment; and that the staff feel fully supported to perform at their very best.
I began my career as a Speech and Language Therapist, working with adults in hospitals, care homes and in the community. Having moved into leadership and management has provided me the opportunity to drive high standards of care and ensure that people are valued as individuals. I am committed to continuing with these goals in line with the high standards and superior lifestyle delivered throughout Barchester.

The highlight of my work is spending time with the people we support, and I am always available to have a chat about our home, services, staff, and most importantly, our residents.

Karen Kennedy Revers
Karen Kennedy ReversJob Title:Clinical LeadJoined: 2012
I am one of the clinical leads at Henford House and have worked here a number of years. I know the residents well. I work on the night shifts mostly.
I support the nursing and care staff and am available for residents and their family members to chat with and get information from.

I have a young son and l daughter who keep my home life busy!

Colin Marsh
Colin MarshJob Title:Head of MaintenanceJoined: 2022

I joined Henford House in January 2022, coming from the food industry it’s been an interesting change but I find one the best parts of my job is being able to have a chat with residents and hopefully helping to make their day better.

Nicola Welch
Nicola WelchJob Title:Services ManagerJoined: 1991

I have been at Henford House for more than 30 years. I am the Head of Housekeeping and I am responsible for keeping the housekeeping standards high. I am very proud of my role here and have a fantastic team which keeps the home in immaculate condition!

I oversee the laundry and the domestic teams, as well as supporting the kitchen team, I will gladly help out anywhere in the home.

I enjoy my position here, and I am always happy to help our residents and their families with questions or worries.

I have 3 grown-up children and a dog who all keep me very busy outside of work.

Irina Voroneanu
Irina VoroneanuJob Title:RGNJoined: 2014
I have worked in Henford as a nurse since 2014. Many things have changed over that time, but the essence of what we do has never changed.
I am usually found working on days and my husband Daniel works at night here.
I am always happy to help out with any questions you may have about your loved ones here. I am in regular contact with the doctors and pharmacies to ensure medications are checked regularly, and our residents are healthy.

I originally came from Romania and can speak fluent Italian.

Debbie Phillips
Debbie PhillipsJob Title:Activities Co-ordinatorJoined: 2014

I joined Henford House in March 2014; after five and a half years of domiciliary care, this position became available at Henford and I decided that it would be great to do more of the fun things in life with residents! It is great here at home; we get along so well and truly have some laughs. Residents have a wide range of activities to participate in each week, including armchair exercises, bingo sessions, singalongs, musical entertainment, pottery, manicures, celebrations and much more. It is very rewarding knowing that people are grateful for the work I've done when I go. Working here has also given me the opportunity to gain my Level 2 NAPA certificate.

Lisa Ellis
Lisa EllisJob Title:Admin assistant/ReceptionistJoined: 2015

I have worked at Henford House for many years and enjoy my role. We all work together as a team and its a very happy place to be. I love being involved with the residents and even took on some care shifts. We are one big family!

Dorota Roszman
Dorota RoszmanJob Title:Care AssistantJoined: 2016

I joined Henford House Care Home as a Care assistant in June 2016. I very much enjoy my role here.

Katharine Hardy
Katharine HardyJob Title:GardenerJoined: 1967
I joined Henford House Care Home in 1989 as the Gardener, I thoroughly enjoy my job.
The grounds are fabulous, and I have taken great pride in building a beautiful environment for our residents and visitors to enjoy - weather permitting.

I also hold a weekly Gardening club with the Residents, which is very popular. Many of the residents have had a life-long interest and passion for gardening, and it is wonderful that I am able to support them to continue with this.

Amanda Woods
Amanda WoodsJob Title:Laundry AssistantJoined: 1997
I joined Henford House in 1997 as a Laundry assistant and had my 25 years of Service award celebrations in 2022. I'm working towards my 30 year aware now!
Working as a laundry assistant here is much more than just working in the laundry - I get to spend time with every resident, and have been able to build friendships with many of them.

This is a beautiful place to work.

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