Search...

Merlin Court Care Home - Avery Healthcare

The Common, Hyde Lane, Marlborough, Wiltshire SN8 1JR
Avery Healthcare Group Logo
Jobs
Merlin Court Care Home - Avery Healthcare logo
Merlin Court Care Home - Avery Healthcare, Marlborough
Merlin Court Care Home - Avery Healthcare, Marlborough
Merlin Court Care Home - Avery Healthcare, Marlborough

Located just a short walk from the heart of the historic market town of Marlborough, Merlin Court provides residential, respite and dementia care. Adjacent to Marlborough Common and only a short two-minute drive from the A346 Swindon Road, the home boasts dedicated and long-serving staff, ensuring consistency in the care they provide. The primary focus is on the well-being of residents, celebrating their lives and facilitating a fulfilling lifestyle.

Recently refurbished,...  

Care Provided by Merlin Court Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,550
Residential Dementia CareFrom £1,550From £1,650

Contact Merlin Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Les Johnson (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (58)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Open 24 hours

Parking

  • Parking freely available

Merlin Court Care Home - Avery Healthcare Reviews (77)

Submit a Review
9.7

Merlin Court Care Home - Avery Healthcare has a Review Score of 9.7 (9.678) out of 10, based on 21 reviews in the last 2 years. Over all time Merlin Court Care Home - Avery Healthcare has 77 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Merlin Court Care Home - Avery Healthcare
Loading...
Showing 77 reviews matching selected criteria
Review from Stephanie D (Friend of Resident) published on 21 August 2019 Submitted via Postal Card
Overall Experience

The staff have always been extremely kind, caring and helpful to my friend and towards me when visiting. They make a point of getting to know their patients very well and do all they can to make them feel relaxed and at home. The care could not be faulted and I would recommend this care home 100%.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A O (Daughter of Resident) published on 1 August 2019 Submitted via Postal Card
Overall Experience

Merlin Court is a very well run care home. The reception area, lounges, dining room and cafe are very pleasant and attractively designed. A range of activities are programmed every day for the residents which they can enjoy and where they can socialise with the other residents. The residents are well cared for in every respect from the food and drinks they are served, to the help they are given with routines such as washing and dressing. Most importantly the carers show great kindness and consideration to the residents who appreciate greatly their cheerful manner. There is a good community atmosphere in the home which each resident is part of.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hilary H (Niece of Resident) published on 23 January 2019 Submitted via Website
Overall Experience
My Aunt, who had dementia, was a resident for over 2 years. She was cared for in a very caring, calm way which enabled her to feel settled and content. Her personal choices were respected. She was a great pianist and the staff maintained this interest and she played the homes piano regularly.
The staff were friendly, professional and knowledgable and she received excellent end of life care with the support from the district nurses.

The Care Home has a calm, happy feel to it. The staff are very welcoming, high standard of housekeeping, good food and a varied activities programme.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Philip H (Husband of Resident) published on 10 October 2018 Submitted via Postal Card
Overall Experience
Very welcoming and caring staff.
A peaceful and very pleasant atmosphere.
Comfortable and sensibly designed rooms.
Food is quite good but not superlative.
Gardens need more draught free areas.

Activities have been varied and enjoyable.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet S (Granddaughter of Resident) published on 8 May 2018 Submitted via Website
Overall Experience
We cannot thank the staff enough for their care and support to my grandmother during the last year of her life. My parents were so well looked after when Gran died, they really made her final days calm and peaceful as she wanted without going to the hospital.

This really is a friendly and welcoming place to live with lovely staff who always go the extra mile to help.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John O (Son of Resident) published on 2 May 2018 Submitted via Website
Overall Experience

Thought the professionalism of the staff was outstanding, showing care and consideration to my mother.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda C (Daughter of Resident) published on 13 September 2017 Submitted via Website
Overall Experience

My Mum was admitted to Merlin Court Care Home in July this year for rest bite, recommended by her doctor. She is now going to be a permanent resident. In the short time she has been there we have seen such a difference with her and she has improved so much. My mum seems very happy and the care she is receiving is excellent. All of the staff are very friendly which has made the transition much easier for all of the family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T A (Friend of Resident) published on 31 August 2017 Submitted via Postal Card
Overall Experience
Such a pleasant, light, friendly and very well presented care home.
Merlin Court provided a lovely reception room for my friend to celebrate her 60th wedding anniversary. The atmosphere of the residence was excellent, friendly and comfortable and very clean. Very well appointed with an attractive garden. All in all one of the nicest care homes I have seen.

(Ps I was a care home deputy matron for some years and have worked in most Wiltshire nursing homes none as nice as this one.)

Facilities
Care / Support
No Rating
Cleanliness
Treated with Dignity
No Rating
Food & Drink
No Rating
Staff
Activities
No Rating
Management
No Rating
Safety / Security
No Rating
Rooms
Value for Money
No Rating
Review from Lys F (Daughter of Resident) published on 11 August 2017 Submitted via Postal Card
Overall Experience

A wonderful care home with fantastic staff. Very clean and bright and friendly. My mother was very happy with her fortnight here and I'd be happy for her to come again. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mike C (Son of Resident) published on 19 June 2017 Submitted via Website
Overall Experience

My father went into Merlin Court late 2016. From the outset, it has been a great success. The staff are really caring, always positive and happy and always kind to both my father and the family when we visit. He was very concerned about ending his days in a home - based on the old perception of people all sat around a television for the whole day. Merlin Court is ideal - the whole set up feels very welcoming (more hotel than care home), his room is of a good size and we were able to bring in his furniture to make it feel like home. He needed more support than we could get for him at home - and the staff are fantastic at providing that without him feeling he has lost his independence. We couldn't be happier - and relieved! The move to Merlin Court has exceeded our expectations.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet C (Daughter of Resident) published on 25 May 2017 Submitted via Postal Card
Overall Experience

My mother went into the care home last November and we were all pleased she had been fortunate in finding such a lovely place. Unfortunately, she was unwell over Christmas, which we think was caused by the stress of moving. The staff are to be thanked for their kindness and patience and encouragement in helping mum to settle into her new environment and to join in with lots of activities that are provided. It is a great comfort to our family that mum is being well looked after and that she is happy now.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I W (Son of Resident) published on 27 April 2017 Submitted via Postal Card
Overall Experience

My mother has been in a number of care homes for respite care in the area around Marlborough, there is no doubt in my mind that Merlin Court is by far the best in terms of the care the staff take in looking after their clients.

Facilities
Care / Support
No Rating
Cleanliness
Treated with Dignity
No Rating
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J G (Resident / Service User) published on 14 April 2017 Submitted via Postal Card
Overall Experience

Completely satisfactory.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Jean J (Relative of Resident) published on 28 March 2017 Submitted via Postal Card
Overall Experience

My husband was at Merlin Court for just three months until he died. He was looked after extremely well, staff, as he said, were "very cheerful" and he was treated with dignity at a very difficult time for him with loss of motivation and self-respect. I would thoroughly recommend Merlin Court. My husband needed a high level of nursing care this was well provided. The home itself was very supportive to me and my family throughout this sad time.

Facilities
No Rating
Care / Support
Cleanliness
No Rating
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
No Rating
Rooms
Value for Money
No Rating
Review from Lorraine D (Friend of Resident) published on 27 March 2017 Submitted via Website
Overall Experience
I was extremely impressed as soon as I entered Merlin court. It is very welcoming, very clean and important to me did not smell. The staff are very helpful, nothing is too much. There are members of staff with residents all the time. My friend looked healthy, clean and tidy.

I would highly recommend Merlin Court to anyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D W (Daughter of Resident) published on 16 February 2017 Submitted via Postal Card
Overall Experience
I cannot praise Avery Care Home, Merlin Court in Malborough highly enough.

The recent refurbishment has resulted in top of the range rooms and facilities. The staff and management are 100% attentive, caring and welcoming. My mother, aged 99 says she "couldn't be in a nicer place" and we completely agree.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sheena M (Daughter of Resident) published on 4 January 2017 Submitted via Postal Card
Overall Experience
My mother has had Alzheimer's for about 5/6 years. She has been at Merlin Court since April 2015 and we have been extremely happy with her care. If anything, things are better now.

Mum is quite poorly at present and we cannot fault her care in calling the doctor and looking after her while confined to bed. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (9) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 19 Feb 2025

    Kelly O'Donnell, Admin at Merlin Court Care Home, will be cutting off her luscious locks in aid of The Little Princess Trust at a special charity event on 15th April...

Upcoming Events

There are no upcoming events for Merlin Court Care Home - Avery Healthcare.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Merlin Court Care Home - Avery Healthcare.

Meet the Team (9)

Les Johnson
Les JohnsonJob Title:General ManagerJoined: 2026

I have worked in social care since 1992, and in this time I have managed many homes and teams across different sectors of the care industry.

I am new to Merlin Court and Avery Healthcare, but I am very excited to work in such a caring home in the lovely town of Marlborough.

In my spare time, I am a musician, and I am married with two grown-up sons.

Tahmina Akhi
Tahmina AkhiJob Title:Senior Care AssistantJoined: 2023

I like to spend time with people and enjoy getting to know about their past, as this gives me pleasure in spending time with them. I love what I do more and more day by day.

Before I came to the UK, I worked in a hospital where I also worked shifts.

Qualifications that I have gained include a Bachelor's degree in Civil Engineering, which is my proudest achievement. I am lucky to have a very good family, and I enjoy my job by getting to know everyone.

Rasheed Layeni
Rasheed LayeniJob Title:Care AssistantJoined: 2023

I have worked in care for around 4-5 years before arriving in the UK, I have also looked after my parents when living in Africa. I think that I am good at my job because I am doing exactly what is expected of me by ensuring that I follow the care plan.

My proudest achievement would be bringing my children up and now that they are here with me also.

Lidia Fernandes
Lidia FernandesJob Title:Care AssistantJoined: 2018

I want to make sure that I give the residents a difference between being at home and being in a care home, especially when families are away as we are like one big family. I ensure that everyone is comfortable with us by spending time with them and getting to know them. I was a teacher before this and I wanted something different. Merlin Court is my first care job since moving to the UK.

Qualifications that I have gained are Teaching and Hairdressing, I also have a lot of other qualifications.

My proudest achievement would be that I like to see the residents smile in the morning especially when they say "we missed you".

Shah Prachy
Shah PrachyJob Title:Senior Care AssistantJoined: 2023

I like to help people, which is why I enjoy working here at Merlin, as it is like a home and not a care home. I have three years of experience working within the care sector.

My proudest achievement is that I like to make people happy by laughing and joking.

Daniel Rajan
Daniel RajanJob Title:Care AssistantJoined: 2006

I feel that I am a very happy person and I work with older people who are like my grandparents.

I have ten years experience within the care sector.

I have qualifications that I gained at high school and also Essol Level 2.

I have not held any other positions within the care sector.

My proudest achievement would be my wife who is a nurse in Savernake Hospital. My son who finished university and is working as a cardio physiologist in St Georg's hospital in London.

Esther Githuku
Esther GithukuJob Title:Care AssistantJoined: 2023

I am hardworking and passionate about my job, I feel that I am a patient person.

I have worked at Merlin for a year and a half.

Qualifications gained within the care sector would be ensuring that confidentiality is upheld, Safeguarding awareness, patience and resilient, I ensure that I am empathetic and compassionate, I feel that I have better communication skills, I am able to participate as part of a team.

Other positions held within the care sector is a care assistant and also a support worker.

My proudest achievement would be making a positive impact within the organisation, welcoming challenges, exceeding expectations, achieving academic achievements with a variety of certificates.

Julie Francis
Julie FrancisJob Title:Care AssistantJoined: 2020

I'm a people person, I love looking after people and making sure that they are happy and smiling, clean and presentable. I also enjoy talking to them and seeing if there's any concern's.

I have two years experience within the care sector before working at Merlin Court.

I have a hairdressing qualification.

I originally started working as a part of the housekeeping team when I first started at Merlin.

My proudest achievement would be having my sons.

Babs Rogers
Babs RogersJob Title:Care AssistantJoined: 2018

I am very cheerful and happy. I love to care for people and make sure they are getting the best they can out of later life. I love seeing the residents happy and doing activities with them.

My proudest achievement is working within the care sector for 34 years and still love working with residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Merlin Court Care Home - Avery Healthcare to verify any information. View our terms and conditions. Merlin Court Care Home - Avery Healthcare has an Enhanced Service -more info.