The Old Parsonage Nursing & Care Home

My husband has had the most wonderful care since he has been in the Old Parsonage, from August 2018 until he passed away on 23rd November 2019. The staff are excellent and have a fantastic manager, they all go well beyond what would be expected of them. There are welcoming smiles from them all and I and my family could not have been more satisfied with everything. Thank you all so much.

I cannot recommend this care home high enough. The manager and her team are so open, friendly yet professional and the communication is excellent. They went out of their way to make my mum's room personal and welcoming and notice the small details that make a place feel like home. My mother sadly was very unwell when she arrived at The Old Parsonage but the team worked so hard to ensure she had the best care and were so thorough in ensuring she received the specialist help she required. I would definitely recommend The Old Parsonage.

We truly could not ask for more from the manager and her entire team, they are wonderful. Mum is settled and cared for and we thank you.

The level of care and friendliness provided by all members of staff was outstanding. We were able to spend a lot of time with our mother and observe first hand how well patients were treated. Thouroughly recommended.

The care home is extremely well managed - the management, nursing staff and carers are all very committed to delivering an excellent service. The home is cheery, has a very welcoming feel and is spotlessly clean. My mother's care is of the highest quality and I am very reassured to know that she is in a good place that would be hard to better, based on previous bad experiences.

There are lots of organised activities and fundraising events which the residents enjoy. The food is home-cooked and the choices are numerous and varied, catering for each individual. The residents are treated with compassion and understanding. The staff are attentive and have very good rapports with the residents, making each one feel special. I am very grateful to The Old Personage.

Mother came here confused and down. After a couple of days, she was settled, happy, content and enjoying all the attention of the staff. Her sense of humour returned and she's no longer in turmoil. I'm a very happy person knowing my mum is in a lovely care home where she has blossomed and is in good hands. The staff are first class and I can't praise them highly enough.

My father arrived at The Old Parsonage very upset and confused, the care he received, and is still getting, enabled him to calm down and be happy and content. The staff are all lovely, there is always someone around to talk to. Dad has said that the food is very good. The building is old, and therefore not as 'posh' as a modern purpose built care home, but the care and the family atmosphere are far more important than the building, and these are very evident.

Prior to the Old Parsonage we sent him to another home where he had a terrible experience, the staff frightened him, they left him unclean and didn't cater to his needs, we only wish we'd put him in the Old Parsonage sooner.

My Mum spent nine very happy and secure years here. The home is clean, friendly and the manager is the most professional and dedicated person you could wish to meet. Her team are all very caring and are well trained and showed wonderful compassion and caring for my Mum. I would strongly recommend this home to anyone wishing for care, compassion and respect for their elderly relative. When the end came the team on that day showed extreme respect and caring for both my Mum and mine and my sisters needs. We could not have asked for more. I very much miss visiting the Manager and her team of wonderful nurses. This home is a very good example of how elderly care should be. Thank you to the Manager and team.

My mother, who suffers from Alzheimer's, has been resident at the Old Parsonage since 2013. I have visited on a weekly basis. In that time I have witnessed the complete transformation in service quality owing to the huge efforts of new management and the staff. Mum had previously been withdrawn and depressed and along with the onset of Dementia symptoms, had to be moved from her home. Finally Mum was placed there by Social Services Crisis Intervention Team. Since taking residency her mood has altered dramatically to the happy chatty mother I know and love. This is a fantastic care home. The empathy and consideration shown to the residents makes the place feels like one big family lives there. The staff go over and above their job requirements and are always approachable and friendly. All the staff have gone out of their way to facilitate visits at anytime of the day, even providing extra meals to allow me to visit for longer periods. The standard of food is excellent and varied and all dietary additions for Mum have been attentively applied. The home is very clean and the rooms are well presented. The Manager is very professional and I cannot fault in any of my dealings with the Manager as Son/D.O.L.S Rep/ Power of Attorney on behalf of Mum. It is comforting to know she is receiving the highest quality care toward the end of her days and will be treated with dignity and respect. I couldn't wish for my mum to be in a better place.

My mother has been resident in The Old Parsonage since 2010, I admire all the staff in the home as they treat very ill people with dignity and respect. All Carers, Nurses and Management have always been very considerate and kind to both my mother and myself. They are very attentive. Every care is given to all the residents and their needs are always met. The home is a very pleasant, clean and comfortable place to be. There is a good variety of food and the residents are always respected with their individual needs. I would never hesitate to recommend this home as I believe it offers a first class service that fulfills all criteria for success.