
I can honestly say this place is absolutely brilliant.Dave M(Brother of Resident/Service User)

Their love, care and kindness has no bounds. The biggest thank you to them all.Chris K(Daughter of Resident/Service User)

Top marks for lovely food, which Mum really enjoys.L M(Daughter of Resident/Service User)

I can honestly say this place is absolutely brilliant.Dave M(Brother of Resident/Service User)

Their love, care and kindness has no bounds. The biggest thank you to them all.Chris K(Daughter of Resident/Service User)

Top marks for lovely food, which Mum really enjoys.L M(Daughter of Resident/Service User)

Trowbridge Oaks is a homely care home offering nursing, residential, palliative and respite care.
The landscaped gardens at this well equipped modern home are fully wheelchair accessible and can be enjoyed by all residents on sunny days.
A bright conservatory can be enjoyed whatever the weather. Many of the well-furnished bedrooms have garden views, and all have been furnished and decorated to create a homely feel.
A varied seasonal menu is...
Trowbridge Oaks is a homely care home offering nursing, residential, palliative and respite care.
The landscaped gardens at this well equipped modern home are fully wheelchair accessible and can be enjoyed by all residents on sunny days.
A bright conservatory can be enjoyed whatever the weather. Many of the well-furnished bedrooms have garden views, and all have been furnished and decorated to create a homely feel.
A varied seasonal menu is prepared using fresh produce and there are always hot and cold options. The chef also caters for individual tastes and special needs.
Residents are encouraged to get involved with home life, whether helping with light gardening or spending time socialising at mealtimes.
For more information about life in the home, please visit their Facebook page: Search 'Bupa UK Trowbridge Oaks Care Home'.
Care Provided by Trowbridge Oaks Care Home
Primary Care Categories
- Older Person Care
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- For a maximum of 52 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Trowbridge Oaks Care Home to confirm what's included and get a personalised quote:
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Trowbridge Oaks Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Linda Watts (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (52)
- Single Rooms with ensuite Wet Room (4)
Trowbridge Oaks Care Home Reviews (99)
Trowbridge Oaks Care Home has a Review Score of 9.5 (9.469) out of 10, based on 28 reviews in the last 2 years.
Over all time Trowbridge Oaks Care Home has 99 reviews.
Well, the Trowbridge Oaks certainly pulled out all the stops today. Arrangements had been made for my wife to visit her mother (100 yrs old) in a protected area in the home garden. They managed to get mother-in-law into a wheelchair (first time out of bed for a year) to meet up without any...
Well, the Trowbridge Oaks certainly pulled out all the stops today. Arrangements had been made for my wife to visit her mother (100 yrs old) in a protected area in the home garden. They managed to get mother-in-law into a wheelchair (first time out of bed for a year) to meet up without any noticeable difficulty. The meeting lasted forty-five minutes. All COVID-19 precautions were in place, and more. Staff were excellent in carrying out their duty.
Thank you for trusting us with your mother-in-law's care. We really appreciate your kind words.
Mum, unfortunately, needed to go into care during a challenging time for everyone, but the care and attention she has received from all the amazing carers at Trowbridge Oaks has been second to none. The nurses are incredible, going above and beyond to support Mum and the relationship between Mum...
Mum, unfortunately, needed to go into care during a challenging time for everyone, but the care and attention she has received from all the amazing carers at Trowbridge Oaks has been second to none. The nurses are incredible, going above and beyond to support Mum and the relationship between Mum and her carers is lovely. We had never anticipated having to contemplate a care home and certainly, Mum was always very independent and wanted to stay in her own home. Now, she feels safe and secure which is an immense relief for me. Mum’s happy, I’m happy, what more is there to say.
We really appreciate you taking the time to leave us such lovely comments regarding Trowbridge Oaks Care Home. We are so glad to help you and your family through such a difficult time, and we hope Trowbridge Oaks did everything to make the transition as easy as possible. Please let us know if there is anything else we can do for you or your family.
The lockdown has presented many challenges, and the staff have risen to each one.
My mum was 90 on the 10th of June this year. Due to current...
The lockdown has presented many challenges, and the staff have risen to each one.
My mum was 90 on the 10th of June this year. Due to current restrictions, we were obviously not able to celebrate the day with her.
The staff were again brilliant, they made her feel very special, made a real fuss of her, which she loved.
There were bunting, balloons and a fabulous cake made by the kitchen staff.
The family sent her a video wishing her well, which was played to her on several occasions, and we had the opportunity throughout the day to see her and chat through a video link. I have not seen her so happy for ages.
After the day was over the home sent through photos and video footage of the day.
It made what was destined to be a sad occasion into a happy one for my mum and the entire family.
We really appreciate you taking the time to leave us such lovely comments.
Since the Covid-19 pandemic, Trowbridge Oaks initially organised sending email pictures and generally keeping me in the loop and within a month started weekly Facetime calls with my mother (she is getting used to the tech now). I would like to thank all the staff at Trowbridge Oaks for their hard...
With Covid-19 aside I have always found staff friendly and helpful and when things maybe don't quite go as planned they are receptive to what everyone's needs are.
Thank you to the whole team and hope we can get back to somewhere close to normality soon.
Thank you for your understanding during such a difficult time. We appreciate it is very hard not being able to see your loved one for such a long time. Please let us know if there is anything else, we can do to help.
Dad has been in Trowbridge Oaks since the beginning of the year and we have all been very impressed with all the care he has received. From the initial enquiry, through to moving in, the administration and communication was excellent and really put our minds at ease. Since then, the care he has...
Although it has been very difficult for us not to see Dad during the lockdown, we have been reassured by regular FaceTime calls over the past few months and we know that he is getting the best care.
We really appreciate you taking the time to leave us such lovely comments, thank you.
Trowbridge Oaks have taken great care of my mother for a couple of years now. She is 97-years-old with great physical needs, and her care has been exemplary. The staff are all supportive and loving, helping her with all her daily needs. As a family, we could no longer physically take care of...
When the Covid-19 pandemic began to hit the UK, Trowbridge Oaks quickly shut the home down to visitors, thus ensuring maximum safety of residents. They have had no cases of the virus, thanks to this rapid shut-down and constant vigilance. Family video calls were quickly established which are wonderful.
Thank you for your kind words. We are very happy to hear you are satisfied with the quality of our care.
My father as been here for the end of life care on Monday 20th January. He has settled in very well and the care he is receiving is brilliant. All the staff that work here are great. Nothing is too much trouble. Communication with the nursing staff is very good and they are very sensitive to our...
My father as been here for the end of life care on Monday 20th January. He has settled in very well and the care he is receiving is brilliant. All the staff that work here are great. Nothing is too much trouble. Communication with the nursing staff is very good and they are very sensitive to our concerns and feelings. At least I can go home knowing my dad is being cared for and is in the best place.
Thank you for trusting us with your fathers care. We really appreciate the lovely feedback.
It was good to see mum was moved to the lounge while ongoing work was being carried out this enabling us to chat to. The entertainments coordinator was able to direct us to a relation who is now a resident in this care home.
It was good to see mum was moved to the lounge while ongoing work was being carried out this enabling us to chat to. The entertainments coordinator was able to direct us to a relation who is now a resident in this care home.
My father was been in Trowbridge Oaks for the last 3 weeks and has settled in very well. There is a warm welcome for everyone and excellent care staff and support for all the residents.
My father was been in Trowbridge Oaks for the last 3 weeks and has settled in very well. There is a warm welcome for everyone and excellent care staff and support for all the residents.
It's great to hear your father has settled in well. Thank you for leaving such a lovely review. Best wishes for the future.
I spent the day with Mum and had a great time. Thank you all for your hard work. The day time activity was fantastic, the food was really yummy and Mum enjoyed hers. The staff team are truly amazing - the respect shown to residents is inspiring and an example to other services. I can see that my...
I spent the day with Mum and had a great time. Thank you all for your hard work. The day time activity was fantastic, the food was really yummy and Mum enjoyed hers. The staff team are truly amazing - the respect shown to residents is inspiring and an example to other services. I can see that my mum is happy and content and this is all I could ask for.
Thank you for trusting us with your mother's care. We are very pleased to hear you are happy with the quality of our care.
Well done.
Well done.
Thank you for your kind words, Kev.
A great evening, many thanks, the Oak's team.
A great evening, many thanks, the Oak's team.
Thank you for your review, Marina. We are happy to hear you enjoyed your evening with us.
My nan loves it here and the staff are excellent.
My nan loves it here and the staff are excellent.
Thank you, Pheobe. We really appreciate your feedback.
The care and support for my mother is second to none. The BBQ organised in the garden was marvellous. All the staff were so caring and attentive to all residents to make the evening so sociable for visitors.
The care and support for my mother is second to none. The BBQ organised in the garden was marvellous. All the staff were so caring and attentive to all residents to make the evening so sociable for visitors.
Thank you, John. We really appreciate your praise. We are also very glad to hear that you feel like your mother is well looked after.
I enjoy coming to the Oaks it is so clean and so very friendly. All the residents look so happy and are looked after so well. I would certainly recommend it to anybody and would look forward to coming here myself.
I enjoy coming to the Oaks it is so clean and so very friendly. All the residents look so happy and are looked after so well. I would certainly recommend it to anybody and would look forward to coming here myself.
Thank you for your kind words, Margaret. We really appreciate you taking the time to leave this review.
It is a consolation to us all to know that so much was being done, consistently to try to alleviate his suffering. Thank you.
It is a consolation to us all to know that so much was being done, consistently to try to alleviate his suffering. Thank you.
Thank you for taking the time to leave your review. We are saddened about your husband's passing. We can only hope you can go away from this feeling like he received the best possible care.
Even though my friend has now passed we still attend every Monday morning. The management has said we are welcome to attend and we enjoy...
Even though my friend has now passed we still attend every Monday morning. The management has said we are welcome to attend and we enjoy going there. I would recommend this home to anyone!
Thank you for your kind words.
In the time spent there she has been well looked after by very caring staff.
A lot of the staff have been there during the four years which I think is imperative as they know her and understand...
In the time spent there she has been well looked after by very caring staff.
A lot of the staff have been there during the four years which I think is imperative as they know her and understand her.
Constant turn over of staff is not good for patients or morale of the home.
I cannot fault the staff for their care but would like to see management out and about seeing residents and their visiting families.
Thank you for your kind words. We hope we did everything possible to help you and your family through such a difficult time.
My mum chose Trowbridge Oaks for palliative care, mainly because it was nearest to us, but we are glad she did, all members of staff here made her last few months as good as they could have, she was treated with compassion, kindness and dignity throughout her residence, even though she was not...
My mum chose Trowbridge Oaks for palliative care, mainly because it was nearest to us, but we are glad she did, all members of staff here made her last few months as good as they could have, she was treated with compassion, kindness and dignity throughout her residence, even though she was not easily pleased, she did not faze any of them, we are eternally grateful to them for this, mum was extremely happy here, when she passed in April, we were given exceptional care by every member of the team here. The condolences were genuinely heartfelt for our loss.
We are saddened to hear about your loss. We are glad to help you and your family through such a difficult time and hopefully, you can go away from this feeling like your mum received the best possible care.
He was looked after very well by all the staff and shown such good kindness, care and attention.
His condition is quite complex and fluctuates throughout the day but the staff were prepared for this and coped extremely well with all...
He was looked after very well by all the staff and shown such good kindness, care and attention.
His condition is quite complex and fluctuates throughout the day but the staff were prepared for this and coped extremely well with all his needs.
He seemed happy and content and appeared to have enjoyed his stay.
I am so grateful to the staff for making this such a positive experience for him.
Thank you for taking the time to leave your review. We are thankful you chose Trowbridge Oaks for your husband's recovery. We wish him all the best and hope he enjoyed his stay.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 October 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 22 September 2026Trowbridge Oaks Care Home offers lots of modern conveniences to make life as comfortable as possible. Each room is comfortably equipped with en-suite facilities and the dining rooms have attractively set tables with a bright and airy feel.
News (3) & Events (0)
- 07 Oct 2025
A local artist recently paid a visit to Trowbridge Oaks Bupa Care Home to add a dash of colour to the residents’ rooms. Samson van Wingerden is a local multimedia...
- 08 Jul 2025
Twenty-one staff members from across six Bupa care homes have joined forces to raise over £4,000 for Cancer Research UK. The team of carers climbed 6.4km to the summit of...
- 03 Jul 2025
Residents at Trowbridge Oaks Bupa Care Home were delighted to recently welcome Jammy and Sugar – two ponies – to their home. Trowbridge Oaks’ activities co-ordinator, Beth Powlesland, invited A...
There are no upcoming events for Trowbridge Oaks Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Accreditations
There are no accreditations posted yet for Trowbridge Oaks Care Home.
Meet the Team (9)

I have been a care home manager within Bupa for many years – working at care homes in Shockerwick, Chippenham and Cirencester. I joined the team at...
I have been a care home manager within Bupa for many years – working at care homes in Shockerwick, Chippenham and Cirencester. I joined the team at Trowbridge Oaks in January 2022.
Before I become a care home manager, I was deputy manager in one of our Bupa care homes for 2 years.I qualified as a registered nurse in 2002. I trained and worked in Salisbury Hospital and then moved into the care home sector. I always wanted to work in a care home due to my experiences as a young child visiting the care home which my aunt and uncle owned. In my teenage years, I helped care for my grandmother which further confirmed that I wanted to become a nurse.
What I enjoy most about working in care services is being able to help others, whether that be residents, family members or my colleagues, and the satisfaction that this brings. No day is the same and I am grateful that I get to work in an environment that is person and family-centric.
I live locally to the care home – in Westbury.Outside of work, I enjoy spending time with my daughter and partner.
I have a passion for anything science fiction and I love visiting theme parks with my family.

I have been a registered nurse at Trowbridge Oaks for more than 20 years and was appointed as deputy manager in June 2022.
I have a hospital...
I have been a registered nurse at Trowbridge Oaks for more than 20 years and was appointed as deputy manager in June 2022.
I have a hospital background, with years of experience as a registered nurse. I made the decision to move to the care sector and fell in love with it.
I enjoy the challenge and responsibility of providing the right level of care for our residents and I find the experience very rewarding.
I live locally to the care home – in Trowbridge. I love spending time with my family when I am not at work.

Before working with Bupa, I was working in the Health and Wellbeing sector through Dance and Holistic Massage. I have always been passionate about...
Before working with Bupa, I was working in the Health and Wellbeing sector through Dance and Holistic Massage. I have always been passionate about person-centred work and about helping people access a better quality of life. My Grandad was in a care home for the end of his life and seeing the team at his care home look after him inspired me to look for work in the care sector. The best part about the job is the people! I’m enjoying connecting with the residents, trying to understand what would bring them joy and fulfilment, as well as hearing about their lives. Our staff team is really welcoming, friendly and hard-working and I’ve loved being embraced into the heart of the home by everyone

I joined the team at Trowbridge Oaks in June 2025. My background is predominantly in education; I’ve taught in senior schools in England and...
I joined the team at Trowbridge Oaks in June 2025. My background is predominantly in education; I’ve taught in senior schools in England and Australia but also been a Head of Year within a primary school setting. I love talking to and helping people so thought many of my skills from teaching would be transferrable to a care home setting.
I really enjoy spending time with the residents - whether this be chatting to them about their past experiences (the history teacher in me loves this!) or seeing them get involved in and enjoying the activities on offer.
My partner James and I have recently moved to Wiltshire from Essex – we have bought close to Melksham. We love to travel (I’ve lived in Australia, Canada and South Africa), enjoy finding new places to eat and play and watch a range of sports.

I joined Trowbridge Oaks in 2015 as a kitchen assistant and was promoted to head chef in August 2023.
I attended Clarendon School where I studied...
I joined Trowbridge Oaks in 2015 as a kitchen assistant and was promoted to head chef in August 2023.
I attended Clarendon School where I studied home economics as an option for my exams and have enjoyed cooking ever since. I owned a coffee shop for 2 years which I thoroughly enjoyed running. I loved getting to engage with my customers. I then became a manager in a canteen for around 2 years. After which I started at Trowbridge Oaks as a kitchen assistant and worked my way up.
What I enjoy the most about my job is that every day is different. The most enjoyable bit about working in care services is knowing that everything you do is helping others. It’s also an honour to work with people that are so kind and make you smile everyday and to know what you do is always appreciated.
I have 4 daughters and 6 grandchildren, who I enjoy spending time with. My hobbies outside of work are gardening and baking. My family and friends are constantly asking me to make cakes for birthdays and special occasions. I also enjoying watching game shows and cooking programmes.

I joined the team at Trowbridge Oaks in 2025 as an accounts administrator.
I have worked in the retail/hire trade for the last 10 years as an...
I joined the team at Trowbridge Oaks in 2025 as an accounts administrator.
I have worked in the retail/hire trade for the last 10 years as an accounts/finance administrator, and before that, I worked for a charity that helped disadvantaged people get back into work and lead more independent lives.
While working at the charity, I felt I was making a difference to the lives of the clients we were helping, and I felt I could continue to make a difference when I moved to the care sector.
I live in Trowbridge, and I have 3 cats. My daughter and her fiancé moved in with me after my husband passed away. I have 3 adult children and 4 grandchildren who keep me occupied, and I have just started trying some crafts.

I spent five years working for the NHS, first as a receptionist, then as a clinical coder and finally as a healthcare assistant. I’ve always loved...
I spent five years working for the NHS, first as a receptionist, then as a clinical coder and finally as a healthcare assistant. I’ve always loved helping people, so when I moved to Trowbridge, I thought I would see what working in the care home sector was like. It was the best decision I have made! I love my job; every day is different, and we are lucky to have such an incredible team.

I have worked for Bupa since April 2022 but have been working in this new role as a housekeeping supervisor since June 2024.
I started as a care...
I have worked for Bupa since April 2022 but have been working in this new role as a housekeeping supervisor since June 2024.
I started as a care assistant at Trowbridge Oaks and I did this for around a year and a half then I decided I wanted to do a bit of housekeeping as well as care so I did a bit of both for a few months but then I made the decision to fully come off of care to go fully into housekeeping in March 2024, this is what lead me to my current role as a housekeeping supervisor.
I originally started my first ever job in a care home setting when I was 18, I started as a housekeeper in a care home but after a few months of working in the care home I found myself wanting to be on the care side more so that’s what started my journey as a carer off and I have worked in a few homes as a care assistant and even once in the community as a senior care assistant before I found my job at Trowbridge oaks.
The thing I enjoy most about working in the care home is spending time with all the residents and their families ensuring they have everything they need and helping to create a nice, homely environment.
I live locally to Trowbridge in Westbury with my partner and our dog. Outside of work, I have a passion for nails, so I also do nails for people from my little salon in my house and have been qualified in nail treatments since June 2023.

I have been doing maintenance work for around 10 years both in schools and in the building industry,
When I found out about the maintenance role at...
I have been doing maintenance work for around 10 years both in schools and in the building industry,
When I found out about the maintenance role at Bupa, I thought it would be an exciting new challenge for me. I really enjoy working with my colleagues and the residents.
I live close to the care home with my lovely partner and two little boys. Outside of work I enjoy socialising with friends, playing skittles and enjoying quality family time.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Trowbridge Oaks Care Home to verify any information. View our terms and conditions. Trowbridge Oaks Care Home has an Enhanced Service -what an Enhanced Service includes.