I can honestly say this place is absolutely brilliant.Dave M(Brother of Resident/Service User)
Their love, care and kindness has no bounds. The biggest thank you to them all.Chris K(Daughter of Resident/Service User)
Top marks for lovely food, which Mum really enjoys.L M(Daughter of Resident/Service User)
I can honestly say this place is absolutely brilliant.Dave M(Brother of Resident/Service User)
Their love, care and kindness has no bounds. The biggest thank you to them all.Chris K(Daughter of Resident/Service User)
Top marks for lovely food, which Mum really enjoys.L M(Daughter of Resident/Service User)
Trowbridge Oaks is a homely care home offering nursing, residential, palliative and respite care.
The landscaped gardens at this well equipped modern home are fully wheelchair accessible and can be enjoyed by all residents on sunny days.
A bright conservatory can be enjoyed whatever the weather. Many of the well-furnished bedrooms have garden views, and all have been furnished and decorated to create a homely feel.
A varied seasonal menu is...
Trowbridge Oaks is a homely care home offering nursing, residential, palliative and respite care.
The landscaped gardens at this well equipped modern home are fully wheelchair accessible and can be enjoyed by all residents on sunny days.
A bright conservatory can be enjoyed whatever the weather. Many of the well-furnished bedrooms have garden views, and all have been furnished and decorated to create a homely feel.
A varied seasonal menu is prepared using fresh produce and there are always hot and cold options. The chef also caters for individual tastes and special needs.
Residents are encouraged to get involved with home life, whether helping with light gardening or spending time socialising at mealtimes.
For more information about life in the home, please visit their Facebook page: Search 'Bupa UK Trowbridge Oaks Care Home'.
Contact Trowbridge Oaks Care Home to confirm what's included and get a personalised quote:
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
The price(s) shown are provided by the care home. Contact Trowbridge Oaks Care Home for full pricing details and T&Cs.
Trowbridge Oaks Care Home has a Review Score of 9.5 (9.469) out of 10, based on 28 reviews in the last 2 years.
Over all time Trowbridge Oaks Care Home has 99 reviews.
We visit two friends on a monthly basis and the standard of care, cleanliness and security does not vary. The activity manager has done a splendid job of decorating the caravan room this year and always has a happy smile for residents and visitors alike.
We visit two friends on a monthly basis and the standard of care, cleanliness and security does not vary. The activity manager has done a splendid job of decorating the caravan room this year and always has a happy smile for residents and visitors alike.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service
An excellent home.
An excellent home.
Thank you for your review of Trowbridge Oaks Care Home. We are pleased to hear that you have had a positive experience with the home. We will share your feedback on to the home's manager. The Bupa Customer Care Team.
My mother has settled into Trowbridge Oaks Care Home in a very short period of time and I am very impressed with the kindness and care from the staff. The staff are very friendly and positive with visitors and nothing seems too much trouble. The Monday morning entertainment was amazing - funny and...
My mother has settled into Trowbridge Oaks Care Home in a very short period of time and I am very impressed with the kindness and care from the staff. The staff are very friendly and positive with visitors and nothing seems too much trouble. The Monday morning entertainment was amazing - funny and inclusive. A great atmosphere all round.
Thank you for your review of Trowbridge Oaks Care Home. We are pleased to hear that you and your mum have had a positive experience at the home and appreciate your comments regarding friendless of the staff and great overall atmosphere. We will share your comments with the home's manager. The Bupa Customer Care Team
Acceptable. Generally most helpful.
Acceptable. Generally most helpful.
Thank you for your review of Trowbridge Oaks Care Home. We appreciate your comments and are pleased to hear that overall you find the home helpful. We will share your comments with the home's manager. The Bupa Customer Care Team.
Rooms are kept clean.
Rooms are kept clean.
Thank you for your review of Trowbridge Oaks Care Home. We are pleased to hear that you have had a positive experience at the home and appreciate your comments regarding the cheerful and helpful staff. We will share your comments with the home's manager. The Bupa Customer Care Team.
Outstanding care in every respect. Cannot be faulted. The nurse is a national Treasure.
Outstanding care in every respect. Cannot be faulted. The nurse is a national Treasure.
Thank you for your review of Trowbridge Oaks Care Home, we are pleased to hear that you are happy with the care given to the resident at this home. We appreciate your comments and will share this with the care home's manager. The Bupa Customer Care Team
Ever since my partner came to stay at Trowbridge Oaks Care Home, he has received first class care. I can leave him knowing that his best interests have been met and that I can relax and feel better in myself with that knowledge. All the staff are so professional and very kind and supportive to all...
Ever since my partner came to stay at Trowbridge Oaks Care Home, he has received first class care. I can leave him knowing that his best interests have been met and that I can relax and feel better in myself with that knowledge. All the staff are so professional and very kind and supportive to all our family.
Thank you for your review of Trowbridge Oaks Care Home, we are pleased to hear that your partner is being well cared for. We appreciate your comments and glad that you are being well supported by the staff. We will share your comments with the care homes manager. The Bupa Customer Care Team.
I think the activities are...
I think the activities are quite varied. Something for everyone's taste. It's really helpful to have visiting time so casual as it helps the family.
Thank you for your review of Trowbridge Oaks Care Home. We are pleased to hear that your Brother enjoyed his stay and it has helped lift his mood. We appreciate your comments on the activities provided for the residents and glad to hear the staff were able to accommodate to your brothers preferences. We will share your feedback with the care homes manager, The Bupa Customer Care Team.
From what we saw, we were very impressed.
From what we saw, we were very impressed.
Thank you for your review of Trowbridge Oaks care home, we are pleased to hear that you had a good first impression of the care home. We will pass this on to the care home's manager, The Bupa Customer Care Team.
However, the rooms need some updating and the cleanliness needs to be improved with better and more regular servicing.
The quality, presentation and availability of the food is poor and needs an immediate in-depth...
However, the rooms need some updating and the cleanliness needs to be improved with better and more regular servicing.
The quality, presentation and availability of the food is poor and needs an immediate in-depth review not least because it is an important and enjoyable part of the day.
Thank you for your review, we are pleased to hear that you have had a positive experience of the staff at our home. Your comments are extremely important to us and we will discuss your feedback with the care home's manager to help them continually improve their service. To fully investigate this,...
Thank you for your review, we are pleased to hear that you have had a positive experience of the staff at our home. Your comments are extremely important to us and we will discuss your feedback with the care home's manager to help them continually improve their service. To fully investigate this, please can you contact our customer service team by emailing feedback@bupa.com ? The Bupa Customer Care Team.
My mother was admitted to Trowbridge Oaks after being discharged from hospital far too early and still needing nursing care. The premises and staff were brilliant, the nursing staff were excellent and nothing was too much trouble. A great relief to the family knowing Mum was being cared for...
My mother was admitted to Trowbridge Oaks after being discharged from hospital far too early and still needing nursing care. The premises and staff were brilliant, the nursing staff were excellent and nothing was too much trouble. A great relief to the family knowing Mum was being cared for properly and in comfort. I would highly recommend.
Thank you for your review and kind words. I hope that your mum has now made a good recovery and is back in good health.
My father was transferred from the hospital to Trowbridge Oaks for palliative care. He had already visited The Oaks many times with a church group, and we had also heard good things about the home, so we were happy that a place was available. Sadly, Dad was only there for 10 days before he passed...
My father was transferred from the hospital to Trowbridge Oaks for palliative care. He had already visited The Oaks many times with a church group, and we had also heard good things about the home, so we were happy that a place was available. Sadly, Dad was only there for 10 days before he passed away, but the care he received during that time was second to none; we simply could not have asked for better care. Dad was treated with courtesy, dignity, and respect, but the staff were also friendly and quickly made him feel at home. They also care for the families - we too were treated with professionalism, but in a warm, friendly way. Nothing was too much trouble for the staff, both for the residents and the families. We were told that we could visit at any time of the day or night. After Dad passed away, a candle was lit for him in the entrance, and staff dealt with the doctor and undertaker for us. They were all amazing and we can't thank them enough. We would highly recommend The Oaks.
So sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words, I hope that in time when you look back on the short time that your father spent with us it gives you comfort knowing that he was well cared for.
My friend and other residents were engaged in a singing activity in the main ground floor room. The activity was very well organised and some residents, including my friend, seemed to enjoy it. The activity ended with afternoon tea. The staff were attentive and caring.
My friend and other residents were engaged in a singing activity in the main ground floor room. The activity was very well organised and some residents, including my friend, seemed to enjoy it. The activity ended with afternoon tea. The staff were attentive and caring.
Thank you for your review. I'm so glad to hear that you and your friend enjoyed the singing and hope that you will enjoy many more activities that we have on offer.
Trowbridge Oaks and team gave...
Mum finally passed in the arms of a nurse, her emotion for our loss was genuinely touching. We couldn't have asked for anything more.
So sorry to hear of your loss, please accept our condolences. Thank you for your review and such kind words about our staff. I hope that in time to come the fact that your mum was so well cared for will bring you some comfort.
I found the staff at Trowbridge Oaks to be wonderful. They really cared for, supported and showed love towards my mum in the short time she stayed there.
I found the staff at Trowbridge Oaks to be wonderful. They really cared for, supported and showed love towards my mum in the short time she stayed there.
So sorry to hear of your loss. Please accept our condolences. Thank you for your kind review I will pass your comments onto the home.
We are very happy with the care our Mum gets. She has many skin lotions etc to be treated with. We are always very pleased to find Mum is downstairs along with staff as Mum is very sociable and loves to be with other people.
We are very happy with the care our Mum gets. She has many skin lotions etc to be treated with. We are always very pleased to find Mum is downstairs along with staff as Mum is very sociable and loves to be with other people.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and the service and care you have been receiving, we appreciate your comments about our home and will share your comments with the home’s manager.
The Bupa Customer Care Team.
My wife has been a resident for over three years, and I visit The Oaks every day. My observations are that the cleanliness is of a high standard. The staff are polite and show a high standard of care. The daily menu is always varied with the food being presented in a caring manner, especially as my...
My wife has been a resident for over three years, and I visit The Oaks every day. My observations are that the cleanliness is of a high standard. The staff are polite and show a high standard of care. The daily menu is always varied with the food being presented in a caring manner, especially as my wife is unable to feed herself. Entertainment, which is available on most days is always appreciated. The building and grounds are kept in a good condition.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Overall, the care provided is good. The facilities are modern and the staff keep it clean.
Overall, the care provided is good. The facilities are modern and the staff keep it clean.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Staff were extremely helpful on arrival, we spoke with the duty manager who informed us of fee's and what is included at the care home. The manager then showed us around the facilities and a bedroom. The bedroom was fairly spacious and had a separate wash basin and toilet. The dining area was...
Staff were extremely helpful on arrival, we spoke with the duty manager who informed us of fee's and what is included at the care home. The manager then showed us around the facilities and a bedroom. The bedroom was fairly spacious and had a separate wash basin and toilet. The dining area was lovely, very comfortable and clean. The lounge area was warm, clean and really well decorated. The staff were very polite and welcoming. All areas of the building were very clean and the outside space is adequate.
Thank you for your review, we are pleased to hear about your positive experience of our home and will share your comments with the homes manager. The Bupa Customer Care Team.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Trowbridge Oaks Care Home offers lots of modern conveniences to make life as comfortable as possible. Each room is comfortably equipped with en-suite facilities and the dining rooms have attractively set tables with a bright and airy feel.
A local artist recently paid a visit to Trowbridge Oaks Bupa Care Home to add a dash of colour to the residents’ rooms. Samson van Wingerden is a local multimedia...
Twenty-one staff members from across six Bupa care homes have joined forces to raise over £4,000 for Cancer Research UK. The team of carers climbed 6.4km to the summit of...
Residents at Trowbridge Oaks Bupa Care Home were delighted to recently welcome Jammy and Sugar – two ponies – to their home. Trowbridge Oaks’ activities co-ordinator, Beth Powlesland, invited A...
There are no upcoming events for Trowbridge Oaks Care Home.
There are no accreditations posted yet for Trowbridge Oaks Care Home.
I have been a care home manager within Bupa for many years – working at care homes in Shockerwick, Chippenham and Cirencester. I joined the team at...
I have been a care home manager within Bupa for many years – working at care homes in Shockerwick, Chippenham and Cirencester. I joined the team at Trowbridge Oaks in January 2022.
Before I become a care home manager, I was deputy manager in one of our Bupa care homes for 2 years.What I enjoy most about working in care services is being able to help others, whether that be residents, family members or my colleagues, and the satisfaction that this brings. No day is the same and I am grateful that I get to work in an environment that is person and family-centric.
I live locally to the care home – in Westbury.Outside of work, I enjoy spending time with my daughter and partner.
I have a passion for anything science fiction and I love visiting theme parks with my family.
I have been a registered nurse at Trowbridge Oaks for more than 20 years and was appointed as deputy manager in June 2022.
I have a hospital...
I have been a registered nurse at Trowbridge Oaks for more than 20 years and was appointed as deputy manager in June 2022.
I have a hospital background, with years of experience as a registered nurse. I made the decision to move to the care sector and fell in love with it.
I enjoy the challenge and responsibility of providing the right level of care for our residents and I find the experience very rewarding.
I live locally to the care home – in Trowbridge. I love spending time with my family when I am not at work.
Before working with Bupa, I was working in the Health and Wellbeing sector through Dance and Holistic Massage. I have always been passionate about...
Before working with Bupa, I was working in the Health and Wellbeing sector through Dance and Holistic Massage. I have always been passionate about person-centred work and about helping people access a better quality of life. My Grandad was in a care home for the end of his life and seeing the team at his care home look after him inspired me to look for work in the care sector. The best part about the job is the people! I’m enjoying connecting with the residents, trying to understand what would bring them joy and fulfilment, as well as hearing about their lives. Our staff team is really welcoming, friendly and hard-working and I’ve loved being embraced into the heart of the home by everyone
I joined the team at Trowbridge Oaks in June 2025. My background is predominantly in education; I’ve taught in senior schools in England and...
I joined the team at Trowbridge Oaks in June 2025. My background is predominantly in education; I’ve taught in senior schools in England and Australia but also been a Head of Year within a primary school setting. I love talking to and helping people so thought many of my skills from teaching would be transferrable to a care home setting.
I really enjoy spending time with the residents - whether this be chatting to them about their past experiences (the history teacher in me loves this!) or seeing them get involved in and enjoying the activities on offer.
My partner James and I have recently moved to Wiltshire from Essex – we have bought close to Melksham. We love to travel (I’ve lived in Australia, Canada and South Africa), enjoy finding new places to eat and play and watch a range of sports.
I joined Trowbridge Oaks in 2015 as a kitchen assistant and was promoted to head chef in August 2023.
I attended Clarendon School where I studied...
I joined Trowbridge Oaks in 2015 as a kitchen assistant and was promoted to head chef in August 2023.
I attended Clarendon School where I studied home economics as an option for my exams and have enjoyed cooking ever since. I owned a coffee shop for 2 years which I thoroughly enjoyed running. I loved getting to engage with my customers. I then became a manager in a canteen for around 2 years. After which I started at Trowbridge Oaks as a kitchen assistant and worked my way up.
What I enjoy the most about my job is that every day is different. The most enjoyable bit about working in care services is knowing that everything you do is helping others. It’s also an honour to work with people that are so kind and make you smile everyday and to know what you do is always appreciated.
I have 4 daughters and 6 grandchildren, who I enjoy spending time with. My hobbies outside of work are gardening and baking. My family and friends are constantly asking me to make cakes for birthdays and special occasions. I also enjoying watching game shows and cooking programmes.
I joined the team at Trowbridge Oaks in 2025 as an accounts administrator.
I have worked in the retail/hire trade for the last 10 years as an...
I joined the team at Trowbridge Oaks in 2025 as an accounts administrator.
I have worked in the retail/hire trade for the last 10 years as an accounts/finance administrator, and before that, I worked for a charity that helped disadvantaged people get back into work and lead more independent lives.
While working at the charity, I felt I was making a difference to the lives of the clients we were helping, and I felt I could continue to make a difference when I moved to the care sector.
I live in Trowbridge, and I have 3 cats. My daughter and her fiancé moved in with me after my husband passed away. I have 3 adult children and 4 grandchildren who keep me occupied, and I have just started trying some crafts.
I spent five years working for the NHS, first as a receptionist, then as a clinical coder and finally as a healthcare assistant. I’ve always loved...
I spent five years working for the NHS, first as a receptionist, then as a clinical coder and finally as a healthcare assistant. I’ve always loved helping people, so when I moved to Trowbridge, I thought I would see what working in the care home sector was like. It was the best decision I have made! I love my job; every day is different, and we are lucky to have such an incredible team.
I have worked for Bupa since April 2022 but have been working in this new role as a housekeeping supervisor since June 2024.
I started as a care...
I have worked for Bupa since April 2022 but have been working in this new role as a housekeeping supervisor since June 2024.
I started as a care assistant at Trowbridge Oaks and I did this for around a year and a half then I decided I wanted to do a bit of housekeeping as well as care so I did a bit of both for a few months but then I made the decision to fully come off of care to go fully into housekeeping in March 2024, this is what lead me to my current role as a housekeeping supervisor.
I originally started my first ever job in a care home setting when I was 18, I started as a housekeeper in a care home but after a few months of working in the care home I found myself wanting to be on the care side more so that’s what started my journey as a carer off and I have worked in a few homes as a care assistant and even once in the community as a senior care assistant before I found my job at Trowbridge oaks.
The thing I enjoy most about working in the care home is spending time with all the residents and their families ensuring they have everything they need and helping to create a nice, homely environment.
I live locally to Trowbridge in Westbury with my partner and our dog. Outside of work, I have a passion for nails, so I also do nails for people from my little salon in my house and have been qualified in nail treatments since June 2023.
I have been doing maintenance work for around 10 years both in schools and in the building industry,
When I found out about the maintenance role at...
I have been doing maintenance work for around 10 years both in schools and in the building industry,
When I found out about the maintenance role at Bupa, I thought it would be an exciting new challenge for me. I really enjoy working with my colleagues and the residents.
I live close to the care home with my lovely partner and two little boys. Outside of work I enjoy socialising with friends, playing skittles and enjoying quality family time.
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