Barchester White Lodge Care Home

Braydon, Swindon SN5 0AD
Review Us
9.9 209 Reviews
  • Barchester White Lodge Care Home, Swindon
White Lodge Care Home is a converted hunting property, thoroughly renovated for the practice of professional care within picturesque surroundings, with a lake for its backdrop.

Highly qualified staff provide person-centred care to adults with residential and nursing needs, and to those living with dementia, and work tirelessly to enrich the lives of residents through expert care and meaningful occupation.

A programme of activities is offered, including special events and entertainment and regular trips out and about. A music therapy programme is also provided through group and one-to-one sessions. The home also has a professional Head Chef, who leads the kitchen tea, and they work together to create nutritious and delicious menus for residents, families and guests to enjoy.

A warm welcome always awaits you at White Lodge, so please feel free to stop by and take a look around.

Care Provided by Barchester White Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1377

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester White Lodge Care Home to find out the exact price for your requirements.

Contact Barchester White Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester White Lodge Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Ramona Gherendi (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Visitors always welcome. Pop in for a coffee.

Parking

  • Plenty of parking on site.

Barchester White Lodge Care Home Reviews (209)

9.9

Barchester White Lodge Care Home has a Review Score of 9.9 (9.874) out of 10, based on 38 reviews in the last 2 years.
Over all time Barchester White Lodge Care Home has 209 reviews.

Overall Experience
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Review from Jon S (Son of Resident) published on 14 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, very high-grade rooms and facilities.
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Review from Beti-Ann M (Daughter of Resident) published on 11 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into White Lodge straight after a long flight from Australia. The staff have been amazing, welcoming and so kind. The administrator and receptionist have gone above and beyond the normal. Nothing has been too much bother from our first enquiry until she moved in. Absolutely outstanding.
Mum says it's all so friendly, warm and homely. She loves it.
Thank you so much for your kindness.
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Review from Keith B (Brother of Resident) published on 26 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very conscientious and caring. Always on the end of the phone if needed.
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Review from Susan E (Daughter of Resident) published on 6 August 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father stayed here for respite and with him having dementia he was a bit apprehensive, but on seeing him toward the end of his stay he was loving it. He said the staff were lovely and couldn't do enough for him. He was taken in his wheelchair around the grounds which he found to be lovely as he was
looking at the flowers, being a keen gardener in his younger years.
Would recommend White Lodge Care Home for sure.
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Review from D P (Resident) published on 5 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very kind and make me laugh a lot. I have made a lot of good friends with them. Important because most of the residents are much older than me.
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Review from J S (Daughter of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been resident at White Lodge since January. I have found the carers and the management to be very responsive to requests and observations about his care, which is so important for us as Dad has difficulty expressing his needs.
His dedicated carers are kind, respectful and encouraging.
The
atmosphere at White Lodge is both cheerful and peaceful, rooms are pleasnat and family and friends are made very welcome.
The house is in a beautiful setting. Dad is content and we are reassured he is well cared for.
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Review from Mike B (Son of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum always appears well cared for. Staff are always friendly and interested. I feel that my mum is safe and looked after at White Lodge.
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Review from Craig A (Son of Resident) published on 24 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother went into hospital and then 2 other care homes before coming to you. She stayed in bed and lost weight. Since coming to you, she has put on 4kgs and is getting out of bed. Also, she is socialising with the other residents. I am very impressed as even when she lived at home, she refused and
we had many arguments over this, to go out and socialise.
Reply from Ken Bishop, General Manager at Barchester White Lodge Care HomeAs a team at White Lodge, we value promoting health and wellbeing to all our residents, we are pleased to be recognised for the hard work and dedication of our caring staff.
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Review from B B (Wife of Resident) published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been resident at White Lodge since 2012. During the ensuing years, he has been extremely well looked after, I could not wish for a better, caring environment for him.
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Review from Chris B (Son-in-law of Resident) published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is like visiting a relative in a hotel. Good use of space - plenty of choices for a quiet corner. Good for talking with someone who has trouble concentrating. Staff always seem welcoming and happy. The whole place seems to be an orderly calm experience.
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Review from Elizabeth B (Niece of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When my Aunt was admitted 4 years ago, the home was excellent in every respect. It is still good but standards have slipped to a degree. The actual nursing care is still very good.
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Review from Caroline B (Daughter of Resident) published on 18 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum only arrived here in February after transferring from another home. This place is a breath of fresh air! Very comfortable and feels like "home". Cannot fault the staff whatever their roles they are kind and polite and treat Mum with respect.
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Review from Anne W (Friend of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I called in with a friend of ours to bring in her husband for respite for her. We thought that the staff were very friendly and all seemed excellent.
We were very impressed.
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Review from Jim W (Cousin of Resident) published on 12 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good food, very friendly staff and clean.
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Review from Adrian S (Nephew of Resident) published on 30 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My uncle has recently moved into Barchester White Lodge Care Home. We have noticed a vast improvement in him and wanted to note that we are extremely pleased with his change in mood and the care that he is receiving.


Our Grandmother has also been a resident here for nearly two years and since she

moved there the quality of care that she now receives is much improved from the previous home she was in and she is much happier as a result of this.
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Review from Maggie M (Wife of Resident) published on 18 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband entered White Lodge on 21 August 2017. He has advanced Alzheimer's disease and has not spoken for many months. Today, while listening to Country and Western music in the sitting room at Tree Tops, I asked if he was enjoying the music, to which he replied a joyous yes.


He seems much more

alert than in his previous care home and is kept both clean and comfortable.


It is a relief to know his needs are being met.

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Review from Andrew E (Son of Resident) published on 21 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved in 8 weeks ago. None of us knew what to expect but we were welcomed warmly and much re-assured. 8 weeks later and mum has benefitted from the care she has received. She is safe, cared for and well-nourished. Most of all, she is happy and engaging well with staff and residents alike. We are
very pleased with our decision and our choice of care home. Thank you from all the family.
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Review from Kathleen R (Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After spending three lots of respite care in White Lodge and trying out three other homes, I decided to become permanent here. After 6 weeks I am satisfied I made the correct choice. Nothing will ever be perfect, the food is boring and very often cold on arrival (my pet hate). Medication time is
unreliable. I understand this is unavoidable. The staff are wonderful.
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Review from Viv W (Daughter-in-law of Resident) published on 3 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very efficient, helpful staff assisting with the transfer from York Hospital to the care home. His arrival was warm and welcoming along with a hot meal. He has felt comfortable and happy as he can be as he is very poorly. Good for the family too as we can come and go as we please and most of the time,
there is support for us too.
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Review from Muriel M (Wife of Resident) published on 4 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find White Lodge a very nice, friendly home. The staff here are very nice caring people and they always try to be helpful to my husband and are patient with him when sometimes he can be difficult. He has a nice room with a lovely view and the grounds are lovely to walk around in the summer. I feel
I can visit him at any time and am always made welcome by the staff. Overall my husband is in good hands here.
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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Barchester White Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.874 for Barchester White Lodge Care Home is calculated as follows: ( (404 Excellents x 5) + (43 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 454 Ratings = 4.874
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester White Lodge Care Home is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (23)

Ramona

Ramona Gherendi

Job Title: General Manager Joined: 2018

I am Ramona Gherendi and I am the General Manager here at White Lodge.


I joined Barchester in 2018 as a Clinical Lead, progressing to Deputy Manager and then General Manager of White Lodge in 2020. My focus at White Lodge is to ensure residents have the best possible life and experiences every single day, supported by the skilled and caring team here. I am committed to person-centred care for all our residents and my door is always open to them and their families.


I have a real passion for nursing beginning my nursing career in 2004 in Romania as a cardiac nurse. I moved to the UK with my family in 2011 and I have worked in adult general nursing in the UK since then.


For anyone considering care for themselves or for a loved one, our doors are open for you to visit and meet the team.

Tomcy

Tomcy Jacob

Job Title: Unit Manager Joined: 2022

Hi, my name is Tomcy, and I'm the Unit Manager here at White Lodge Care Home. I am a Registered General Nurse and have been working here for over three years.

Thresiamma

Thresiamma Skariya

Job Title: Unit Manager Joined: 2006

Hello. I am Thresiamma and I qualified as a nurse in 1984. I joined the White Lodge team in 2006, as a Senior Nurse.


Over the years I have undertaken additional training and been promoted to Unit Manager on the Treetops Unit. I really enjoy my role, ensuring that people get the care and support they need in our lovely community. I also like getting to know resident's families, so that they are reassured their loved ones are well looked after.

Minimol

Minimol Thomas

Job Title: Senior Registered General Nurse Joined: 2004

Hi, my name is Minimol and I am a Senior Registered General Nurse here at White Lodge. I'm extremely proud to say I have been a nurse here for over 20 years and wouldn't have it any other way as I love the people we look after and the team we have.

Elizabeth

Elizabeth Sikazwe

Job Title: Registered Nurse Joined: 2003

Hello. I am Elizabeth. I qualified as a nurse in 1985 and joined White Lodge in 2003 as a Registered Nurse. I really enjoy making sure residents get the medical support they need to feel as well as they can. I always ensure that residents' medication and treatment are reviewed regularly. I also ensure that the team understands and follows nursing processes.

Nita

Nita Rana

Job Title: Registered General Nurse Joined: 2018

Hello. I am Nita. I joined White Lodge as a Carer in 2018 and have since qualified as a Care Practitioner and then onto a Nurse and have spent the last year working as a Registered General Nurse in the home. I am originally from Nepal and now live in Swindon with my family. I enjoy my work at White Lodge, supporting residents with their care and making life as comfortable and enjoyable as I can. I work with a great team here and I feel encouraged to develop my professional skills. I like meeting new residents and their families so that I can make their move here as smooth as it can be.

Precious

Precious Alimele

Job Title: Registered General Nurse Joined: 2024

Hello. I am Precious. I qualified as a nurse in 2020, and I joined White Lodge in 2024 as a general assistant. I transitioned to become a Registered General Nurse in 2025. Before joining white lodge, I have practised in various teaching hospitals and acute settings, as well as completing a master’s degree in Clinical Nursing in South East England. I am really passionate about supporting the residents in their day-to-day life, and supporting them to live more fulfilled lives through good team collaboration and person-centred support plans. I enjoy being part of the team and making a difference every day in the lives of the residents we care for.

Alina

Alina Gurung

Job Title: Care Practitioner Joined: 2023

Hi, my name is Alina and I have been a Care Assistant here at White Lodge for 3 years. I am now also a trainee Care Practitioner here at the home.

Niloy

Niloy Saha

Job Title: Trainee Care Practitioner Joined: 2021

Hi, my name is Niloy, and I am a Care Practitioner at White Lodge.


My journey started at White Lodge in March 2022 as a regional care assistant. I am a trained Dementia champion in the home, and I love working in our Memory Lane community. Despite my roles, I have supported the Activity team in the home.


My passion is to support residents with meaningful life enrichment activities, ensuring the people we look after have purpose, meaningful life and lives with joy every day. I am also the ENABLE champion at White Lodge. During my journey, I have completed my IAO level 3 in Adult care and also successfully completed my Care Practitioner program and have been promoted to Care Practitioner.


I am proud to be a part of this hardworking and enthusiastic team. We aim to deliver person-centred and a premium quality of care to our residents at White Lodge care home.

Marichu

Marichu Forneste

Job Title: Senior Care Assistant Joined: 2019

Hi, my name is Marichu, and I am a Senior Care Assistant at White Lodge. I have been here for 5 years, of which I worked my first 4 years as a care assistant before earning a promotion to Senior Carer.

Bimi

Bimi Xavier

Job Title: Senior Care Assistant Joined: 2022

Hi, my name is Bimi and I have spent the past 2 years looking after our residents at White Lodge Care Home. I love making a difference and take great pride in ensuring our residents are well cared for and looked after.

Riva

Riva D'Silva

Job Title: Senior Care Assistant Joined: 2014

Hi, my name is Riva and I work as a Senior Carer at White Lodge. Having spent 10 years as a Care Assistant I was incredibly proud to be promoted to Senior Carer and love what I do here at White Lodge.

Suraj

Suraj Sulochanan Rethi

Job Title: Senior Care Assistant Joined: 2022

Hi, my name is Suraj, and I am a Senior Carer at White Lodge.


I began my journey at White Lodge in Aug 2022 as a Care Assistant, where I developed a strong passion for delivering premium-quality, person-centred care. Through commitment and hard work, I have progressed into my current role as a Senior Carer.


During my career, I successfully completed my NVQ Level 3, which has strengthened my knowledge, skills, and confidence in providing care and supporting both residents and colleagues. Alongside my care role, I have also supported life enrichment activities within the home, helping to create meaningful experiences that promote wellbeing, independence, and social engagement for residents.


Life enrichment activities play a vital role in enhancing the quality of life, bringing purpose, joy, and a sense of connection to each day. I take pride in encouraging residents to participate in activities that reflect their interests, abilities, and life stories.


I am proud to be part of the dedicated team at White Lodge and to contribute to creating a warm, supportive, and enriching environment for our residents.

Akshay

Akshay Shajahan

Job Title: Care Assistant Joined: 2022

Hi, my name is Akshay, and I'm a care assistant here at White Lodge Care Home. I have been working here for over 2 years and take great pride in keeping our residents safe and well.

Lilly

Lilly Brooke

Job Title: Administrative Assistant Joined: 2025

Hello, my name is Lilly. I started working at White Lodge July 2025 as a care assistant and since promoted to Admin Assistant after recently moving to Swindon. I thoroughly enjoy both roles in which I have undertook here at White Lodge.
Despite moving to administration, I am still able to actively get involved with both the residents and their families throughout the day and develop my relationships within the home, whether that be through the engaging and diverse events/ activities or providing residents with a friendly face to chat with throughout the day, I enjoy hearing about the stories and events that have made all of our residents the unique person they are today. On a daily basis, I welcome all visitors into the home, provide refreshments, assist with the daily running and accounts. If I am not working at the front desk and welcoming visitors, you will find me having meaningful conversations with various residents throughout the home.
I am proud to be a member of the fantastic, caring team we are lucky to have here at White Lodge. Please do not hesitate to get in touch with any queries you may have and I will endeavour to assist you!

Shayla

Shayla Sharmeen

Job Title: Activities Coordinator Joined: 2022

Hi my name is Shayla and I'm the activities coordinator here at White Lodge.


Prior to taking the position, I worked as a care assistant within the home for 2 years loving every minute of my role. My passion is very much in supporting the day to day lives of the people we care for, it is important to me that our weekly calendar offers rich experiences with music from live entertainers, as well as arts and crafts tailored to individual abilities.


Getting to know our residents better is so important, and through regular family and friends’ meetings we can gain a greater understanding of their loved ones' interests and life prior to joining White Lodge that will make for an enriched activities program to be developed, one that keeps them at the heart of the local community. I look forward to getting to know you, and your loved ones.


We are always open to new ideas. If you would like to get involved in any of our Life Enrichment activities or have a skill, or project you'd like to share with our residents, please click here to contact me direct. New entertainers and community links are always welcome.

Ben

Ben Linge

Job Title: Head of Maintenance Joined: 2026

Hi, my name is Ben and I have started working at White Lodge in January 2026.


Previously, I used to work in a primary school.


I am so glad to be able to assist residents of White Lodge with any odd jobs, big or small!


In my spare time, I enjoy spending time with my wife and son, and videography and flying my drone.

Lou

Lou Hale

Job Title: Maintenance Assistant Joined: 2022

Hi, I’m Lou, and I’m the Maintenance Assistant here at White Lodge Care Home. I take real pride in making sure our home is safe, comfortable, and well looked after for everyone who lives and works here. I enjoy doing safety checks, or helping out with the everyday upkeep, I enjoy keeping things running smoothly behind the scenes. What I love most about my job is being part of such a caring team and knowing that the work I do helps our residents feel at home and happy.

Nigel

Nigel Kidd

Job Title: Head Of Maintenance (Bank) Joined: 2021

As Head of Maintenance (Bank) at White Lodge Care Home, I’m responsible for overseeing all aspects of the home’s maintenance and safety operations. My role involves managing maintenance schedules, ensuring compliance with health and safety standards, and supporting the team in maintaining a high-quality environment for residents and staff. With a hands-on approach and a strong focus on reliability and efficiency, I take pride in ensuring our facilities are safe, comfortable, and well cared for. I’m passionate about creating a well-maintained setting that allows our care team to focus on what matters most providing outstanding care and support to our residents.

Nichola

Nichola Sylvester

Job Title: Head of Housekeeping Joined: 2022

My name is Nichola Sylvester. I joined Barchester in December 2022 as a part time Laundry Assistant. When a full time position was available I grabbed the opportunity and applied for the position. Before joining Barchester I worked for the Military and that helped to learn discipline in work as well as life. I really enjoy what I do, looking after the home for the residents, talking to them when I am going around, hearing their life stories. I am looking forward to the new role and I give my all to my work.

Joel

Joel Rai

Job Title: Head Chef Joined: 2019

Hi, I’m Joel. I have been part of the White Lodge Care Home team since 2019 and was proud to step into the role of Head Chef last year. During this time, I have developed a strong understanding of our residents' needs and the importance of providing meals that are both nutritious and enjoyable. I take pride in creating menus that respect personal preferences and requirements, ensuring the dining experience remains a positive and comforting one. By maintaining high food safety standards and working closely with the care team, I help support residents’ well-being and quality of life every day.

Tony

Tony Pereira

Job Title: Second Chef Joined: 2008

Hello, my name is Tony. I have been a chef at White Lodge Care Home since 2008. Throughout my time here, I have seen many friendly faces within the home. I am passionate about providing exciting and nutritious food which caters to various dietary requirements for all of our residents here at White Lodge.

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Krishna Harish

Job Title: Home Administrator Joined: 2024

Hi all, I am the Home Administrator at Barchester Healthcare, supporting the day-to-day running of the home through effective administrative and financial support. With a background in accounting and finance, I enjoy working closely with the team to ensure processes run smoothly. I take pride in being approachable and organised, and in supporting residents, families, and colleagues with care and professionalism.

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