- UK Care Homes Search
- Care Homes in England
- Care Homes in South West England
- Care Homes in Wiltshire
- Care Homes in Swindon Area
- Care Homes in Swindon
- Princess Lodge Care Centre care home

If anyone is thinking of putting a family member in there I would highly recommend themKaren R(Daughter of Resident/Service User)

enable my sister and myself to communicate with mum from the USA using video conferencing.Sue M(Daughter of Resident/Service User)

I'm 100% happy with the care, such a warm family environment, it's just so nice there. XGail M(Daughter-in-law of Resident/Service User)

If anyone is thinking of putting a family member in there I would highly recommend themKaren R(Daughter of Resident/Service User)

enable my sister and myself to communicate with mum from the USA using video conferencing.Sue M(Daughter of Resident/Service User)

I'm 100% happy with the care, such a warm family environment, it's just so nice there. XGail M(Daughter-in-law of Resident/Service User)

Princess Lodge Care Centre is situated near to local amenities and is well served by public transport. It is a modern home with en suite facilities in all rooms. There are large communal areas with access to a secure garden. To arrange a visit, please call in or ring to make an appointment.
Care Provided by Princess Lodge Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Princess Lodge Care Centre for full pricing details and T&Cs.
Contact Princess Lodge Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Emanuel Olari(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (85)
Princess Lodge Care Centre Reviews (73)
Princess Lodge Care Centre has a Review Score of 9.7 (9.741) out of 10, based on 27 reviews in the last 2 years.
Over all time Princess Lodge Care Centre has 73 reviews.
Since mum has been in Princess Lodge, we've been able to go away, something we've not been able to do for 25 years. It's nice to know mums cared for, it's peace of mind. I've got a new lease of life. Mum is cared for, and good care is everything to us.
Thank you very much for the appreciation and recognition shown towards our team in your review. We really appreciate your kind words; it means so much to the team that you can feel able to go away and be assured your mum is being cared for.
I'm happy with the calls I get, as I am my uncles next of kin, asking for my consent for various things. I really like when I'm called to let me know my uncle is resident of the week.
We struggled taking my uncle out for lunch recently and have been offered the option of using the residents lounge for a family gathering. What a fantastic idea. So pleased we can get to see him, with other family members, without the worry of him needing to use the 'facilities'. This option will make the event stress free and alot better for my uncle. Thanks to the hospitality service manager for facilitating this.
Thanks to all the staff team for their consistent, caring, friendly and respectful approach.
Thank you very much for the appreciation and recognition shown towards our team in your review.We really appreciate your kind words, they have really boosted the morale of the staff.
I am an ex-nurse and have worked in many Nursing Homes over the years, I have found this Care Home to be one of the best I have ever encountered, the staff bend over backwards to help the resident and their family. They have a number of activities during the year, which are very well organised and attended. The rooms are always clean and tidy, and the food is very good. I would highly recommend this Care Home.
Thank you very much for taking the time to write such a wonderful review and share your experience. I will share your amazing feedback with our team as I am sure they will be very happy when they see it.
As a family we were quite apprehensive of our relative going into Princess Lodge. From day one we were greeted by a friendly team and now after 9months we still get that warm greeting at reception. My sister has dementia and I observe her nearly every day being treated with such kindness and professionalism. Whether it be the care staff, nurses, cleaners or the management team they all talk to her and always use her name. Her room is always spotless, her clothes are well looked after by the laundry services and the kitchen provide her with a varied menu. Entertainment is provided for her if she wishes and as a family we are invited along to many of the events. It's lovely to see how the staff, despite many challenges treat EVERYONE with such kindness and dignity. It's lovely to see staff who really do care about their work, and nothing is too much trouble. As a family we are really pleased and grateful to all that work together to make this home the safe and welcoming place it is.
Thank you so much for taking the time to write such a lovely review of our home. The team at Princess Lodge strive to make everyone feel welcome and they will be delighted to hear your kind words.
After nearly a month he increased his mobility, regained his appetite and to go home and live independently.
The staff were professional, caring and thorough.
The Centre was clean, comfortable with numerous facilities.
My father really enjoyed his stay there.
Thank you
Highly recommended. I'm completely happy that my person is extremely well looked after, safe, secure and stimulated.
The two receptionists are absolutely amazing. One of them helped to settle Mum in when she arrived and put her at ease. My mum is a very difficult person, the staff are completely unfazed by this and have always treated her with kindness despite her bad behaviour. Very impressed with the home and the staff.
Dear Stacey, thank you for taking the time to leave us a review and share the experience that you have had at Princess Lodge. We are so pleased that you and your mother had a great experience. I will share your amazing feedback with our team as I am sure they will be very happy when they see it.
My mother arrived at Princess Lodge in January. She has been treated with great kindness and looked after well. Whilst all the staff are very good, some are outstanding - I always know when one particular nurse is on duty as my mum’s hair is always freshly washed by her. The staff have been kind and supportive to me at this particularly difficult time. Nothing is too much trouble for them. Everyone greets me with a friendly smile. The rooms are clean and well-equipped. In terms of activities, there is always something going on but my mother is, sadly, not in a fit state to participate.
Thank you for your kind review of the home, we are pleased that you are happy with the home and the care provided to Mum and the family. I have shared your review with the team who were delighted to hear your thoughts. Thank you.
We cannot rate the care that Mum receives at Princess Lodge highly enough. The atmosphere is always so calm and welcoming and the staff are all so incredibly warm and friendly and seem to really care, and that means so, so much. Whenever we visit we're always greeted by cheery smiles - even remembering where we travel from to see Mum each time. It's the personal touches that make all the difference. It feels like we're being cared for as much as Mum is whenever we're there, and that really matters because the visits aren't always easy. Mum has severe dementia and although seems to recognise us as people she knows (we're her children) she can't understand what we're saying when we try to talk to her and we can't understand her when she's talking away in her own world. It's emotionally draining but bearable because she seems so happy and content, and clearly has an amazing relationship with the staff. It makes leaving her there bearable and that's worth everything to us.
Dear Claire, Thank you so much for your review, the team were delighted to hear that you are pleased with the care provided to Mum. We are pleased that you find the atmosphere calm and welcoming. It is so important to us as a team that we provide a warm welcome to the home. We look forward to welcoming you back to the home on your next visit.
I'm pleased to provide this review of my engagement and visits from Australia to Princess Lodge, Swindon between November 2022 and my mother's death on July 27th, 2023. The back story best illustrates the professionalism and care provided to my mother given England and Australia time zone differences and tyranny of distance, The management, staff, nurses and carers at Princess Lodge are a very rare breed who, despite the challenges, went above and beyond to keep me informed of the health and well-being of my mother during her care at Princess Lodge This was evident during my visits in November 2022, May 2023, and July 2023 upon my mother's death. Maintaining an empathetic understanding to a situation not usual, the Princess Lodge team maintained regular calls and e-mails to put us at ease. In particular, I want to acknowledge the incredible professionalism and patience shown by the Princess Lodge Manager. Incredible people and experience.
It was our privilege to be able to care for your mum. The team was touched by your kind words about the level of care provided. We were happy that we were able to support you and your family. Thank you.
When visiting, always greeted by cheerful staff asking how we are. Mum is always well dressed, hair brushed, happy and singing praises of the staff. Room is always clean and tidy. Nothing seems too much trouble if we request anything for Mum. Activities are many and varied to keep Mum interested and alert.
Thank you for your review of the home, we are pleased to know that you are happy with the cleanliness of the home and that mum enjoys the activities provided. We look forward to seeing you soon.
Dan, Hospitality Manager
It is reassuring Mum is in very good hands at Princess Lodge. She is well looked after, always looking smart, healthy and happy. The staff are brilliant from the reception/office staff to the carers and nurses - nothing is too much trouble. I would recommend Princess Lodge to others.
Thank you for taking the time to leave a review of the home. We are pleased that you are happy with the team and would recommend us. Your review has really encouraged the team, Thank you.
Dan, Hospitality Manager
My mum was admitted to Princess Lodge Care Centre for end of life care in December 2022. Unfortunately, she wasn't there long as she passed away in January. Throughout her time in Princess Lodge, she had wonderful, kind, attentive care. Not only were the staff kind with mum, they were also very kind with me. From the time I first viewed the home, everyone was friendly and couldn't do enough to help. I had a very comfortable feeling about mum being there. When she was admitted, I could always get through on the phone to talk to someone and if I was told someone would call me back they always would. That was a great comfort for me as I live a long way away and couldn't visit. Mum liked being there and felt safe, comfortable and well cared for. I thoroughly recommended Princess Lodge.
During Dad's stay at Princess Lodge Care Home, he was very well looked after with care and dignity. As a family, we were made to feel welcome by all members of staff. They became in a way, our second family. We had no concerns about Dad being in your care because he was so well looked after. Nothing was too much trouble for the staff and they would go out of their way to accommodate Dad if the kitchen didn't have something he asked for. We would have no hesitation in recommending your care to anyone. Thank you for all you have done for our dad.
I always enjoy visiting my friend in the care home. The staff and management are always welcoming, polite and helpful. Nothing is too much trouble for them. The care home is beautiful and spotlessly clean. It is so lovely, enjoying a cup of tea and some cake with my friend. I can see how happy she is living there, which is so reassuring for me.
Excellent care home, well managed with friendly dedicated staff. Nothing is too much trouble, residents are regularly monitored with a good range of activities to keep them occupied. Regular relatives meetings are also arranged to seek views and ideas.
As soon as I walked in, a member of staff greeted me and was very nice. She showed me to my friend's room. I did notice what a very nice place it was and very clean. The staff were very friendly. Will be happy to call again.
The compassion, empathy and understanding of the whole team, including management, showed my partner and my family during my partner's time at Princess Lodge was just exemplary. They went above and beyond to ensure we felt and were part of my partner's circle of care, thus making his time at Princess Lodge as best as it could be. My partner had precious time with his grandchild and family, which he did not experience elsewhere. This meant the world to us.
Our dear and very special dad was well looked after for a year. The team became our extended family and go the extra mile to make everyone feel safe and secure.
I was apprehensive about my mum going into a care centre, but I needn't have worried - I'm so glad we picked Princess Lodge Care Centre. All the staff are amazing, very professional, caring and go out of their way to help! My mum has a mental illness and dementia and they always treat her with kindness and dignity. We could not have picked a better place for my mum to be looked after and would highly recommend Princess Lodge.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 October 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Princess Lodge Care Centre.
There are no upcoming events for Princess Lodge Care Centre.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Maria Mallaband Care Group Ltd
Meet the Team (8)

I have been a Registered Nurse for over 8 Years and providing the people living with us at Princess Lodge with an environment where they receive excellence in all aspects of their care is of the utmost importance to me. I started my career working in the Isle of Wight as a care assistant for over a year before moving to Northampton where I joined MMCG in 2017.
Starting as a nurse with MMCG, I received the support I needed to improve my skills and gain the knowledge needed to be promoted to deputy manager. I continued my career progression and went on to become a nurse practitioner in the clinical quality team, and finally moved to be a quality excellence partner to support homes at a national level, one of which was Princess Lodge.
I enjoyed supporting Princess Lodge and the people working and living at the home and I was pleased to have been given the opportunity to manage it in 2022.
Shortly after and under my management I am proud to say that we got a CQC good rating which I believe is attributed in part, to the home-from-home feel that has been created.
I operate an open-door policy for the people living, working, and visiting Princess Lodge so they always have an opportunity to speak to me within a supportive environment.

Dan was delighted to be appointed to the newly created position of Hospitality Services Manager at Princess Lodge in April 2022.
His hospitality career started at the age of 16 in a Cardiff hotel. Since graduating from Cardiff Met University, he has worked in a range of different hospitality roles and organisations.
He enjoys working with the team at Princess Lodge to ensure the home delivers a high-quality service and products, and is always on hand to make an event that extra bit special.
He is passionate about making every moment count for those who live at Princess Lodge and their families.

Georgia started working at Princess Lodge as a Receptionist, but has since taken on a dual role and now helps with care too.
She started working in care around 8 years ago, working both in care home and domicillary care settings. She then decided to get back into a more administrative role but wanted to stay in the care sector as she enjoyed it so much, so when the role of a receptionist at Princess Lodge came up it was the perfect opportunity.
Georgia particularly likes to spend as much time as possible with the residents, making sure they receive the highest quality care, and enjoys building great relationships with their family members too.
In her own time, she enjoys long walks with her daughter and her two dogs.

She loves chatting to the residents as she goes about her work, and she believes a simple greeting is enough to put a smile on anyone’s face. She is the sort of person that always looks for a silver lining; our ray of sunshine in the home.
Originally from a village in Dorset, she moved to Swindon to be closer to her daughters and grandchildren.

She particularly enjoys spending time in group activities, including singing, dancing, baking, gardening, and crafts.
Issy is passionate about making every moment count for the people in our care.

She enjoys making a difference in the lives of the residents, and feels they make a difference in her own life. Whether in a group activity or on a 121 session, learning about their backgrounds, life lessons and their general outlook on life gives her a different perspective on her own.
Yulee's particular interest is introducing the residents to new and exciting experiences, such as different country cultural days, tasting food from around the world or bringing unusual animals into the home.
She says every moment is special when we can bring a smile to a resident's face.

As our chef, she spends her time preparing, cooking and serving nutritionally balanced meals. She loves spending time with the residents, discussing new menus and making sure she includes their favourites.
She says the best thing about her job is watching the residents and their loved ones enjoy the food she has cooked for them, and even ask for seconds!
In her spare time she loves exploring new places with her family.

Abhijith is making a significant impact on both our residents and the team at Princess Lodge. In addition to his primary responsibilities as a Care Assistant, Abhijith has taken on several key roles that underscore his commitment and expertise.
He serves as a Day Maker, providing thorough induction training for new staff members to ensure they are well-equipped to deliver high-quality care. He is also a qualified Moving and Handling Trainer and Fire Trainer, working with our team to deliver exceptional safety standards and operational efficiency.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Princess Lodge Care Centre to verify any information. View our terms and conditions. Princess Lodge Care Centre has an Enhanced Service -more info.