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- Princess Lodge Care Centre care home

If anyone is thinking of putting a family member in there I would highly recommend themKaren R(Daughter of Resident/Service User)

enable my sister and myself to communicate with mum from the USA using video conferencing.Sue M(Daughter of Resident/Service User)

I'm 100% happy with the care, such a warm family environment, it's just so nice there. XGail M(Daughter-in-law of Resident/Service User)

If anyone is thinking of putting a family member in there I would highly recommend themKaren R(Daughter of Resident/Service User)

enable my sister and myself to communicate with mum from the USA using video conferencing.Sue M(Daughter of Resident/Service User)

I'm 100% happy with the care, such a warm family environment, it's just so nice there. XGail M(Daughter-in-law of Resident/Service User)

Princess Lodge Care Centre is situated near to local amenities and is well served by public transport. It is a modern home with en suite facilities in all rooms. There are large communal areas with access to a secure garden. To arrange a visit, please call in or ring to make an appointment.
Care Provided by Princess Lodge Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Princess Lodge Care Centre for full pricing details and T&Cs.
Contact Princess Lodge Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Emanuel Olari(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (85)
Princess Lodge Care Centre Reviews (73)
Princess Lodge Care Centre has a Review Score of 9.7 (9.741) out of 10, based on 27 reviews in the last 2 years.
Over all time Princess Lodge Care Centre has 73 reviews.
I have no problems with this home and would definitely recommend it. The staff are always on hand to talk to and the Manager is exceptional and very easy to talk to. Her door is always open.
My dad is very happy here, I would say this is the best in Swindon. The manager and all care staff are extremely caring, kind, polite, cheerful, friendly and go above and beyond to help my dad and his family feel welcome at all times. This makes it very easy for me to rest assured that dad is in the best possible care. Nothing is too much trouble for any member of staff. I cannot thank or praise the staff enough for helping my dad to keep his independence and dignity for as long as he possibly can.
The care provided by all staff to my aunt for the 4 weeks she was with you was excellent. She was comfortable, treated with dignity and pain-free. The family were kept up to date with everything which was very comforting in her last days. Very professional but homely care, making her final days comfortable and cared for.
I cannot praise the staff at Princess Lodge enough for their professionalism and compassion. Over the last two and a half years they have cared for my mother and indeed her immediate family wonderfully; their sensitivity and support as my mother passed away was significantly over and above any that could reasonably be expected. They made this difficult time so much easier for us.
The example set by the Manager is amazing; her knowledge of and care for all the residents and is incredibly professional. She is supported by a very talented team; all of whom really deserve praise.
My mother was very content at Princess Lodge enjoying jokes and repartee with all the staff who cared for her. As family members is was very reassuring to see how happy she was there; particularly impressive was the time staff would spend feeding her or the care shown when showering and dressing her.
Many thanks
My mum is very content now she is in this care home. She is settled and well looked after. The key to a good care home is staff who actually 'care' and that is what you receive here.
Mum is gaining weight as she is so well fed. Although her condition prevents her from saying how she feels, I can see she is as happy and content as she could be.
Sympathetic and helpful staff, dealing with someone who can be difficult.
I know it has been a short time my father has been in this care home, but so far the care he has received is second to none and amazing. All of the staff from carers, cleaners and management are polite, always smiling and most important are extremely caring. Not only to Dad but to us, his family. The home itself is very clean and tidy. I would say a home from home. We, as a family, are so happy we chose this one.
Very happy with all aspects of care given to my father. I am hyper critical. Everything is within my criticism and I find the whole home from management to staff from care to decoration and entertainment. I find this place is very good. Lots of paperwork. A paper trail.
My mother was in the care of Princess Lodge Care Centre for 3 and a half years. I have nothing but the greatest gratitude for the exceptional care, dignity, respect, time, choice and compassion shown by all the staff who work so hard, under the guidance of the manager, to provide such outstanding care in its entirety. How do you sum up "care"? In this case, four words - "Princess Lodge Care Centre" is at the very "Centre" of the service they provide and deliver.
Having moved from a previous home where she was left in a room alone, her dignity shattered, she was moved to Princess Lodge Swindon. Wow, what a change! She had an excellent room and was looked after 100%. Her smile returned, the staff were fantastic, she was like my old nan before care. As age took its toll she grew as a person and was relaxed about the care. The staff were fantastic and as one would fall in love with this lady of character. Her descent into the next life was treated with dignity respect and never was alone.
I could not have wished for a better place and the dignity given during her passing was so incredible, there not enough words for how my entire family will be forever grateful. Thank you again so much
I actually miss not seeing the staff as they all became extended family.
10 out of 10 and all the gold stars that go with this wonderful care facility.
Prior to the 1-2-1 care that my father received and the new management regime (Nov 2014 award) I felt that his care was poor. The new management and new staff and of course the 1-2-1 care made his life and mine as a visitor so much better. The staff under the new manager are now a great team, looking after not just my father but all residents and their families. I would like to take this opportunity to thank them from the bottom of my heart. They are all without doubt angels from heaven!
My auntie has been in Princess Lodge from April 2016. We are extremely happy with the care that she receives. The home is run very professionally. It also has a very friendly feel and all the staff are very respectful to our auntie who is in the late stages of dementia.
We transferred my Mother 3.5 years ago, at which time she was extremely weak unable to even hold a tea cup. Within one month of being admitted to Princess Lodge she was sitting in her wheelchair eating herself, all her bed sores were healed and she was smiling. I have found the staff at Princess Lodge to be very caring and helpful. They speak to you as if you are a friend and look after mum as if she is a relative of their own, giving her care and attention. Mum is now 101, which just shows how well she has been looked after, unfortunately she is now in bed in her room but when mum first went to stay at Princess Lodge we were pleasantly surprised that we could go for a nice walk and visit any of the three floors of the home they also have a lovely garden which is very peaceful. If there has every been anything we are unhappy about the Manager or Nurse are always available to listen and then put our minds at rest and deal with any problem straight away. It is extremely hard to place relatives into homes but going in the Princess Lodge made it a lot easier.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 October 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Princess Lodge Care Centre.
There are no upcoming events for Princess Lodge Care Centre.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Maria Mallaband Care Group Ltd
Meet the Team (8)

I have been a Registered Nurse for over 8 Years and providing the people living with us at Princess Lodge with an environment where they receive excellence in all aspects of their care is of the utmost importance to me. I started my career working in the Isle of Wight as a care assistant for over a year before moving to Northampton where I joined MMCG in 2017.
Starting as a nurse with MMCG, I received the support I needed to improve my skills and gain the knowledge needed to be promoted to deputy manager. I continued my career progression and went on to become a nurse practitioner in the clinical quality team, and finally moved to be a quality excellence partner to support homes at a national level, one of which was Princess Lodge.
I enjoyed supporting Princess Lodge and the people working and living at the home and I was pleased to have been given the opportunity to manage it in 2022.
Shortly after and under my management I am proud to say that we got a CQC good rating which I believe is attributed in part, to the home-from-home feel that has been created.
I operate an open-door policy for the people living, working, and visiting Princess Lodge so they always have an opportunity to speak to me within a supportive environment.

Dan was delighted to be appointed to the newly created position of Hospitality Services Manager at Princess Lodge in April 2022.
His hospitality career started at the age of 16 in a Cardiff hotel. Since graduating from Cardiff Met University, he has worked in a range of different hospitality roles and organisations.
He enjoys working with the team at Princess Lodge to ensure the home delivers a high-quality service and products, and is always on hand to make an event that extra bit special.
He is passionate about making every moment count for those who live at Princess Lodge and their families.

Georgia started working at Princess Lodge as a Receptionist, but has since taken on a dual role and now helps with care too.
She started working in care around 8 years ago, working both in care home and domicillary care settings. She then decided to get back into a more administrative role but wanted to stay in the care sector as she enjoyed it so much, so when the role of a receptionist at Princess Lodge came up it was the perfect opportunity.
Georgia particularly likes to spend as much time as possible with the residents, making sure they receive the highest quality care, and enjoys building great relationships with their family members too.
In her own time, she enjoys long walks with her daughter and her two dogs.

She loves chatting to the residents as she goes about her work, and she believes a simple greeting is enough to put a smile on anyone’s face. She is the sort of person that always looks for a silver lining; our ray of sunshine in the home.
Originally from a village in Dorset, she moved to Swindon to be closer to her daughters and grandchildren.

She particularly enjoys spending time in group activities, including singing, dancing, baking, gardening, and crafts.
Issy is passionate about making every moment count for the people in our care.

She enjoys making a difference in the lives of the residents, and feels they make a difference in her own life. Whether in a group activity or on a 121 session, learning about their backgrounds, life lessons and their general outlook on life gives her a different perspective on her own.
Yulee's particular interest is introducing the residents to new and exciting experiences, such as different country cultural days, tasting food from around the world or bringing unusual animals into the home.
She says every moment is special when we can bring a smile to a resident's face.

As our chef, she spends her time preparing, cooking and serving nutritionally balanced meals. She loves spending time with the residents, discussing new menus and making sure she includes their favourites.
She says the best thing about her job is watching the residents and their loved ones enjoy the food she has cooked for them, and even ask for seconds!
In her spare time she loves exploring new places with her family.

Abhijith is making a significant impact on both our residents and the team at Princess Lodge. In addition to his primary responsibilities as a Care Assistant, Abhijith has taken on several key roles that underscore his commitment and expertise.
He serves as a Day Maker, providing thorough induction training for new staff members to ensure they are well-equipped to deliver high-quality care. He is also a qualified Moving and Handling Trainer and Fire Trainer, working with our team to deliver exceptional safety standards and operational efficiency.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Princess Lodge Care Centre to verify any information. View our terms and conditions. Princess Lodge Care Centre has an Enhanced Service -more info.