What types of Care is Rose Cottage Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rose Cottage Nursing Home have?

There are 19 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Rose Cottage Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rose Cottage Nursing Home to the centre of Swindon?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Rose Cottage Nursing Home, 47 High Street, Haydon Wick, Swindon, Wiltshire SN25 1HU

Review from A B (Daughter of Resident) published on 1 July 2025
Submitted via Website • Report

Overall Experience

What a busy couple of weeks for Rose Cottage. The home had a cake sale on 3rd of June which went down very well with my Mum as she got to choose some of her favourite delights. It was also nice to see & speak to other residents and their families and there was plenty of good humour between everybody.

Residents were able to select what they wanted and sat happily nattering to each other like one big family.

The following week was a BBQ for Residents and Family. Everybody at the home worked really hard to ensure that we had a great time and food was delicious and plentiful. The garden was decorated as a Beach Theme and everybody thoroughly enjoyed themselves.

On both occasions, it was very clear how much The home care about their residents & showed everyone dignity and respect.

Mum has been at Rose Cottage for 6 months now and has settled nicely. She is always quick to tell me how much she likes it there and that she wished she had moved there sooner!

Reply from Lee Thomas, Registered Manager at Rose Cottage Nursing Home

Thank you so much for your lovely feedback. We're so pleased to hear that you and your mum enjoyed the recent events - it means a lot to the team to know their efforts are appreciated. We're also delighted that your mum feels so settled and happy at Rose Cottage.Thank you for your kind words and continued support.Warm regards,Manager

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Review from JOHN R (Relative of Resident) published on 19 May 2025
Submitted via Website • Report

Overall Experience

I expressed a preference for my Step-Uncle to be placed into Rose Cottage after being discharged from Hospital with end of life care needs. I was the only really local family member and his placement near to me enabled me to visit him every day. He was quite ill and bed bound so didn't get to make use

of the communal areas but I certainly spoke to some of the the other residents at times and they all seemed to be very happy there. It is a small home with a very pleasant environment and with a homely feel to it and it always felt very relaxed and welcoming. The Managers, Nurses and Carers involved in his care were really excellent and always welcomed me by my first name and treated my step-uncle with the utmost care and compassion throughout his stay. They were really good at getting him to eat and drink until his condition, as was expected, declined. He was with them for just under a month and a half in all before he passed away peacefully and he was very calm and contented there.

Reply from Lee Thomas, Registered Manager at Rose Cottage Nursing Home

Thank you so much for your kind words. We're truly grateful you chose Rose Cottage for your Step-Uncle's care, and we're glad we could provide comfort and support during his final weeks.It means a lot to our team to hear that you felt welcomed and that he was calm and content. Your message has been shared with everyone involved in his care, and it really touched us all.With heartfelt thanks,The Rose Cottage Nursing Home Team

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Review from Gina H (Daughter of Resident) published on 7 May 2025
Submitted via Website • Report

Overall Experience

Its been just over a year now since Mum moved to Rose Cottage and she continues to blossom. Only today she is telling me how happy she is and settled in her home. The carers are so lovely and kind both to Mum and our family. Only two weeks ago with the help of staff at her home we were able to arrange

a surprise visit from her two sisters. They had not seen each other for two years. The staff were lovely and arranged everything and were as excited as I was to see Mum meet up with her sisters.
I can only keep repeating myself in saying how kind, caring and thoughtful the staff and proprietors are in Rose Cottage. Thank you so much.

Reply from Lee Thomas, Registered Manager at Rose Cottage Nursing Home

Thank you so much for your beautiful message. We are truly touched by your kind words and delighted to hear how happy and settled your mum feels at Rose Cottage. It means the world to us to know that she feels at home and supported here.It was an absolute joy for our team to help arrange the surprise visit from her sisters - moments like that are incredibly special, and we felt honoured to be part of it. Seeing the joy and connection shared among your mum and her sisters reminded us all of why we do what we do.Your appreciation and trust in our care mean everything to us. We'll be sure to share your lovely feedback with the entire team - it will mean so much to them.

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Review from Peter M (Friend of Resident) published on 24 March 2025
Submitted via Website • Report

Overall Experience

Rose Cottage SWINDON is a caring home where my friend has been a resident for several years now. He is very happy there and is well cared for. The staff are very friendly and communicate well. I have no complaints and feel reassured that he is safe and secure.

Reply from Lee Thomas, Registered Manager at Rose Cottage Nursing Home

Thank you for your review of Rose Cottage Swindon.I am glad to hear that you are happy with the care and support we provide to your friend. We appreciate your feedback.

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Review from Susan W (Daughter of Resident) published on 21 March 2025
Submitted via Website • Report

Overall Experience

My mother has been a resident of Rose Cottage for almost a year and since then her general well being and health has improved due to the care of the management and staff. They keep me well informed of any health issues and are quick to react. Residents are encouraged to eat in the communal dining room

and attend activities. The staff even send pictures of my mum enjoying the activities.My father was a resident for three years under different owners and whilst his care needs were well met and the staff caring and competent the facilities and building itself were dated. There has been considerable work, money and effort by the new owners and the home is now bright, airy and well furnished with a lovely garden area where they have hosted family BBQs. Employee turn over is low with most of the original staff there from the days my father was a resident. Rose cottage is small with 20 rooms so it has a general feeling of a family home. Our family could not be more pleased with her care.

Reply from Lee Thomas, Registered Manager at Rose Cottage Nursing Home

Thank you for your kind review. We're so pleased to hear that your mother's health and well-being have improved since joining Rose Cottage. It's great to know that you're happy with the care, communication, and the improvements we've made to the facilities. We're also proud of our long-standing staff and the family-like atmosphere we've fostered. We appreciate your trust and are honored to care for your mother.

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Review from John T (Brother of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience

My older brother has now gone into this home since the end of January. The home was recommended to me by a friend who is already a resident, who moved there from another Nursing home, to find it far better. The staff are very patient, interact well with the residents and make this a very 'happy' home.

There is always activities going, the meals are good and both staff & management are extremely helpfull and caring - it is like joining a new and happy family!

Reply from Lee Thomas, Registered Manager at Rose Cottage Nursing Home

Thank you for your understanding and support during your brother's transition into Rose Cottage. Your kind words and commendations mean a great deal to our entire team.We are committed to providing the highest quality of care to your brother, and we appreciate your partnership in this endeavor.

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Review from Brian H (Nephew of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience

Rose Cottage has such a wonderful, homely atmosphere and such excellent caring staff which I highly recommend. Unfortunately, my 94 year old Aunt did not have long there but received the best care while she was. I wish she had had longer there as she was happy and that was the most important thing,

as she had spent weeks bedbound in hospital, where no one has time to spend with patients. At Rose Cottage she was treated so well, with care and kindness by all the nurses. Her nurse washed her hair which she hadn't had done for weeks which made her feel and look so much better, they cut her nails and even fed her tea to her. We had cups of tea and coffee made for my wife and I when visiting and the staff had time to talk to us about her. All in all, we wished she could have gone to Rose Cottage much sooner and been looked after so well in such a lovely atmosphere. Would highly recommend if you are looking for a home for a loved one.

Reply from Lee Thomas, Manager at Rose Cottage Nursing Home

Thank you so much for taking the time to share your kind and thoughtful review of Rose Cottage. We're truly grateful for your positive feedback and recommendation. It means a great deal to us that your aunt felt happy and well-cared for during her time with us, even if it was brief. Our team always strives to create a warm and welcoming environment where residents feel at home, and we're pleased that this came through in your experience. Your comments about the care and attention your aunt received from our nurses are especially appreciated. We understand how important those personal touches are, and we're glad they made a difference to her and to you. Thank you again for your understanding, support and for sharing your experience on the care home site. We're here for you if you need anything.

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Review from Vikki W (Granddaughter of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience

The care my grandmother is receiving is amazing, she looks healthy, clean, happy. It was a heart wrenching decision to move her to a care home, but after many falls we realised she needed more help. The moment we walked into Rose Cottage we felt welcome, it is small and cosy, the staff are so friendly.

My grandmother is enjoying the lovely freshly cooked meals and is eating better than ever. We now have peace of mind she is safe and well looked after.

Reply from Lee Thomas at Rose Cottage Nursing Home

Thank you very much for all the support, I will pass this review to our team.

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Review from Mike J (Son of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience

My mother has resided in Rose Cottage since January and since she arrived there her general well-being has improved a great deal due to the considerate, consistent care she receives. She is very happy to be there as a resident and has got to know the staff well - they are very friendly and treat her

almost as family, keeping her smiling.
The care and nursing staff are always professional and friendly towards visitors and they inform me very quickly if they have any concerns about Mum's health. This may be a small home compared with some in the locality but from what I've seen they offer the same range of facilities as the larger establishments and I'm sure that being relatively small makes for a more personal experience for the residents.
I greatly recommend Rose Cottage to anyone looking for a nursing home in the area.

Reply from Lee Thomas at Rose Cottage Nursing Home

Thank you. We appreciate your positive feedback! It's fantastic to know that your mum is happy in our nursing home. We strive to create a welcoming atmosphere where residents feel at home and well looked after by our team at Rose Cottage Nursing Home. Your mum likes her own company, reading books and watching TV, rather than coming to the lounge and participating in any kind of activities.

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Review from Kim B (Daughter of Resident) published on 12 March 2024
Submitted via Website • Report

Overall Experience

My mother has been in Rose Cottage for just over a year, compared with previous homes Rose Cottage is the best one in all aspects. My mother is well looked after, her health has improved and she is more aware since she moved in. Her room is always clean and well furnished and we always get a cup of

tea on visits. The staff are very friendly and her needs are forefront in their work, nothing is too much trouble for them and they always have a smiling face and work extremely hard to keep the home in tip-top condition. Management keep us well informed on her health and well-being, always informing us on how she is keeping and are quick to react if she has a problem in health or something else. For us, we very well pleased with Rose Cottage and we wished we got her in much sooner.

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Review from Ellen B (Daughter of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience

I did a review of Rose Cottage a year ago and was more than happy with Mum's care at that time. I would like to add to that now, please.
Since new staff members have taken over the care has improved further. The atmosphere is light and bright and not just because of the new decor, the residents are

more alert and happy to engage with visitors and staff alike. This is also down to the increase in activities.
I visit at least twice a week and always get told how Mum is doing and given a short update on her care plan.
The home is also engaging more with the community and residents have been attending the Memory Cafe run by the Parish Council.
I do not hesitate to recommend Rose Cottage to everyone in the area.

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Review from Rita C (Sister of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience

My brother has lived at Rose Cottage for four years. He suffers from Parkinson's and early-onset Dementia. I feel great comfort that he is treated with dignity and respect. He is also encouraged to eat meals in the dining room with other residents and take part in activities, even though he doesn't

always want to. The home is always clean with a high standard of hygiene, and the food is good too.
The management and staff are always cheerful, kind, caring and friendly. The home has a low turnover of staff, resulting in my brother knowing everyone on a first-name basis.
I am contacted quickly if there are any health problems, and the doctor is called promptly as necessary.
As I live in Cornwall, I am not able to visit as often as I'd like to; however, provision is made for me to Skype with my brother at pre-arranged times, which is great as at least we can speak face-to-face.
I can recommend Rose Cottage to anyone who is looking for total peace of mind that their relatives are well cared for.

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Review from Paul. T (Son of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience

Another 12 months having passed with our Mother resident at Rose Cottage, we can honestly say this has been a trying time for the family due to ill health and age-related issues, however the staff and management at Rose Cottage have kept us informed on all matters and relayed doctor's recommendations

in detail to ensure we the family are fully aware of what is being done to look out for our mother. They have put Mum's well-being to the forefront, and have shown care and kindness towards her over and above what anyone could reasonably expect. Mum has improved albeit she has age-related issues, but she is happy, she cannot praise the staff enough, they are caring, compassionate, and extremely professional in all they do. After 2+ years of care, we would not hesitate to recommend Rose Cottage. As we said before, we cannot fault the care she receives Mum is happy at Rose Cottage and so are we. Thank you to all the staff for being so kind and caring in looking after our loved one.

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Review from Lisa R (Daughter of Resident) published on 15 December 2023
Submitted via Website • Report

Overall Experience

Mother has been a resident now for 12 years, she's very happy there. The staff are attentive to her needs and very respectful of her dignity. They are very quick to contact me if there's something that needs attention or needs my approval. their communication is second to none. The home is very well

maintained and always clean. Mum's hygiene seems excellent. She has access to a hairdresser and chiropodist which she loves.
couldn't ask for better carers. There is a low turnover of staff so the staff really care and take great pride in their job and do a top-notch job of caring for the residents, as they know the likes and dislikes as well as all the little quirks of their residents.

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Review from John P (Partner of Resident) published on 12 June 2022
Submitted via Website • Report

Overall Experience

The owner, manager and staff really make this a very caring care home. Covid precautions were handled brilliantly and now are at a minimal but safe level. I would not hesitate in recommending this care home to anyone looking for a safe and friendly home for their loved one.

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Review from Joanne O (Daughter of Resident) published on 9 November 2021
Submitted via Website • Report

Overall Experience

My dad moved into Rose Cottage in July 2021, having lived in Berkshire most of his life independently but due to failing health, we had to make a difficult decision that a Nursing Home was the safest option for his ongoing care needs.
Since his arrival at Rose Cottage in extremely difficult times with

Covid, it took a while for him to adjust and settle in but throughout all of this all the nurses, staff, and management have welcomed, supported, and been amazing at building a trusting bond with my dad that we have seen, giving him a choice and allowing him to be Independent in a safe environment. Nothing is too much trouble and when medication or doctors are needed the staff ensure this is done promptly, it has been so reassuring to myself and my partner who have been supporting him and has allowed us to enjoy our time with my dad. We can't thank all members of the Team who truly do an amazing job in difficult times.
Knowing my dad is cared for and happy means everything to us.

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Review from Rita S (Daughter of Resident) published on 28 October 2021
Submitted via Website • Report

Overall Experience

If you had told me in January 2021 that my strong independent mum, then 96, would love her nursing home, I would have said no chance but she does. She loves Rose Cottage and all the staff. I am stunned by her transformation from how she was in February 2021 until today and that it is entirely due to

the care of the team. She had previously lost all sense of self-care, hygiene etc and we really feared for her future but is now always looking smart and well cared for and is happy. She adores the staff there and is treated very very well, as we are as her family. She loves the girls who look after her and the management and nursing team and loves the food and all the wonderful treatment she receives. I said a few months ago that everyone who works in Rose Cottage has been touched by the same gold dust and I stick to this. Any issues we have are always dealt with and there is meticulous attention to health and safety whilst taking residents' needs into consideration too.

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Review from Robert S (Son of Resident) published on 30 November 2020
Submitted via Website • Report

Overall Experience

My mother has been a resident of Rose Cottage Nursing Home for two years now and we count ourselves lucky to have found her this nursing home care! It may be a small home in numbers but I think that's positive, she gets more attention and personal care. The staff are friendly and caring. The staff work

hard as a team. We appreciate this home and are reassured mum gets well looked after.

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Review from Wendy M (Daughter of Resident) published on 30 November 2020
Submitted via Website • Report

Overall Experience

My mother went into Rose Cottage in April 2020 due to no longer being able to care for herself. It was just as covid was at its peak so was a very worrying time. Everyone at Rose Cottage made mums move extremely calm and welcomed her with open arms. Within days, mum had settled in so well and this was

entirely down to the fantastic care given to her by all the staff. Due to covid, we are unable to visit her but I’m encouraged to ring anytime and they always cheerfully update me on her condition. Likewise, they ring me immediately if mum is not well and they have to call a doctor. I cannot praise this home enough and would recommend this care home as it’s such a lovely place and not run like a corporate business. Well done Rose Cottage.

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Review from Julie W (Daughter of Resident) published on 30 November 2020
Submitted via Website • Report

Overall Experience

The year of 2020 has been extremely challenging for everyone in one way or another. So my brother and I are thankful to the staff of Rose Cottage for taking such good care of our Mum. She contracted Coronavirus in April of this year at the age of 93 but fought through it very well. Mum had such good

care and attention through this worrying time and our families are grateful for the kindness of the staff. Her meals are served regularly, and she receives her medicines as prescribed. It’s due to the expertise of the administering staff why she is keeping pretty healthy, all things considered. The thing she misses most of all is visiting family in these tough times. But staff are quite happy to allow the family to ring every day and encourage the calls. Mum isn’t interested in watching the tv, or dominoes or bingo sadly. But when the staff play cd's from the past, she is in her element. She sings along to the songs and remembers the words. We would love this to happen more often.

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Rose Cottage Nursing Home

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Other Care Provided

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Good to Know

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Local Authority / Social Services

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Rose Cottage Nursing Home Reviews (31)

Overview of Review Score

Detailed Breakdown of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall Requires improvement

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Frequently Asked Questions about Rose Cottage Nursing Home

What types of Care is Rose Cottage Nursing Home registered for?

How many Rooms does Rose Cottage Nursing Home have?

What are the Facilities & Services at Rose Cottage Nursing Home?

How far is Rose Cottage Nursing Home to the centre of Swindon?

Overall
Requires improvement