New Day Nursing Home

45 Wynford Road, Acocks Green, Birmingham B27 6JH
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9.5 50 Reviews
  • New Day Nursing Home, Birmingham
New Day Nursing Home specialises in an extensive range of care requirements from nursing to residential care, care needed for adults to those with specific mental health needs and more. They can provide a high standard of care thanks to the skilled team of professionals.

The interior is suitable for adults needing care but also those with a physical disability and people living with dementia or mental health needs. The home's Nurses and Carers are experienced in the challenges of caring for mental health complications, impairments and dementia.
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Care Provided by New Day Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Fees are based on room type (e.g. en-suite vs. non en-suite or shared rooms).
We have provided the starting fees based on non en-suite single rooms.
Ensuite rooms will have an additional fees.
Please contact us for more information on pricing.

Contact New Day Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact New Day Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Ruth Malesa (Regional Manager)

Local Authority / Social Services

Admission Information

  • Ages from 17 to 86

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (7)
  • Single Rooms with Ensuite Wet Room (12)

Visiting

  • Happy to be supporting safe visiting. Please contact the home with your specific visiting request.

Parking

  • Have visitors parking on site. There is also off site parking available on the public roads outside.

New Day Nursing Home Reviews (50)

9.5

New Day Nursing Home has a Review Score of 9.5 (9.463) out of 10, based on 14 reviews in the last 2 years.
Over all time New Day Nursing Home has 50 reviews.

Overall Experience
  • 37
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Date Published
  • 50
  • 7
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  • 14
  • 36
Reviewer Connection to New Day Nursing Home
  • 22
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Total of 50, showing 41-50
Review from Ann T (Daughter of Resident) published on 28 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in Newday Nursing Home for almost five years. He has late-stage dementia.
During his time he has always been very well cared for and looked after. The nurses and carers are very professional and caring.
The home is always very welcoming and exceptionally clean, the food is very
good and the residents always look contented.
I don’t believe my father could have received better care anywhere.
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Review from John B (Partner of Resident) published on 23 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's good and well-run.
Lots going on all the time.
Good staff, helpful staff, clean home and good food.
Everyone is clean, and well looked after.
Is a good company from residents and families.
Lots of entertainment and events.
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Review from Joseph C (Son of Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since April this year, my mother has bee a resident of Newday Nursing Home. She has made vast improvement from a 92-year-old who just slept most of the time to a person who is alert, funny, friendly and walking short distances and joining in with the activities. I can only put this down to the constant
loving, warming, caring staff.
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Review from S K (Daughter of Resident) published on 24 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good quality care. Approachable/friendly staff who greet you happily at all times. Available to answer questions or queries. Incidents that occur involving residents are resolved and acted upon immediately. Events for residents carried out throughout the year i.e. Singing/music etc. Arrangements made
to take residents out weather permitting.
Regular family meetings, ideas are listened to. Activities carried out daily for residents well being. Family involved as well. Good communication.
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Review from S B (Daughter of Resident) published on 4 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care provided is excellent, staff are caring and compassionate, they are responsive to queries/concerns from relatives. Communication with family members is timely and accurate and they strive to involve the family in the care plan at all times. Newday is a well-managed home providing high-level
individual care to the residents.
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Review from Linda B (Daughter of Resident) published on 28 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nothing much to say apart from everything is lovely. The people (carers), the cleanliness, everything.
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Review from Theresa B (Sister of Resident) published on 27 April 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Quite a pleasant care home, staff friendly and welcoming.
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Review from Linda D (Friend of Resident) published on 24 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is a resident in this care home. I visited today for the Christmas party and I have to say the staff and relatives/friends of the inmates were all happy to see their loved ones so well cared for. I would have no hesitation in recommending this care home to anyone needing 24/7 care. The home
is spotlessly clean and the rooms are homely and spacious.
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Review from Margaret B (Daughter of Resident) published on 11 October 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
As a family we were shocked to find our mother (who was looking after herself until Dec 2015) had a fall and since then has been unable to walk or communicate with anyone. After 8 weeks in hospital and 8 weeks in respite, we found Newday Nursing Home which is local to us. We were extremely concerned
to have to have someone else look after our mother but due to the physical problems we are unable to do so ourselves. Finding the right environment for her was difficult.
Mum settled very well into Newday Nursing Home and loves the staff and has been with them since April 2016. There are obviously teething problems but any problem can soon be sorted by talking to the staff. The staff get more smiles and more cheeky comments from her than we do. The home is extremely clean, the staff friendly and the home cooked food is very good. Overall, we can relax in the knowledge that mum is cleaned, cared for and happy where she is. Thank you all at Newday.
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Review from Tina (Daughter of Resident) published on 19 February 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father, in the late stages of vascular dementia, moved into Newday after a long stay in hospital following many falls. The early days were difficult, as dad fell many times looking for my mother and one to one care had not been offered by social services. Although dad has always been a very gentle
man, because of the dementia he now suffers with occasional aggression, usually when tired or needing the toilet, not being able to communicate his needs to the care staff. Every dementia patient is different and after working together as a team, with patience, care, understanding and communication from both family and staff, the care home took the time to figure out the best way to settle my father into a routine that suited both. After a difficult first month, dad is now settling very well, the staff are friendly, caring and attentive. The cleanliness of the home is pristine. Communication is something very important as I live a fair distance away, updates from the staff are frequent.
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Current Review Score: 9.5 (9.463)

Overview of Review Score

The Review Score of 9.5 (9.463) out of 10 for New Day Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.613 for New Day Nursing Home is calculated as follows: ( (104 Excellents x 5) + (55 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 163 Ratings = 4.613
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for New Day Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 11 Mar 2026

We currently have vacancies for new residents and can offer residential, nursing, dementia care as well as short and long term and end of life care. Please contact us or visit our website for more information.

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Awards / Recognitions (0)

Meet the Team (7)

Ruth

Ruth Malesa

Job Title: Registered Home Manager

Ruth is a highly experienced nurse and NMC registrant with over 20 years’ experience in Adult and Social Care in the UK. Originally trained in South Africa, she built a strong clinical foundation across a range of nursing specialisms before continuing her professional development in the UK.


Ruth has been part of the Blissful Carehomes Group for many years, previously serving as Regional Manager and now leading as the Registered Manager at New Day Nursing Home.


She is passionate about ensuring every person who uses our service receives safe, compassionate, and high-quality care. Ruth leads by example and is committed to coaching, developing, and empowering her team. She actively promotes engagement and inclusivity, recognising that every team member plays an important role in enhancing outcomes and enriching the lives of those who live at New Day.

Jetinder

Jetinder Kaur

Job Title: Care Supervisor

Jetinder Kaur, who likes to be known as Ritu, has been part of the team at New Day for over 20 years. Ritu first started here as a Care Assistant has also been a Well-being Coordinator, Nursing Assistant and is now Care Supervisor.


Ritu particularly enjoys caring for those living with Dementia and making each day count. Ritu is passionate about delivering high standards of care, is organised, methodical and has pride in everything that she does.

Catering

Catering Team

Job Title: Head Chef & Chef

Surinder is Head Chef, 20 years service. Surinder enjoys cooking everything fresh daily, real home cooked food, even if it means peeling 50 potatoes every morning! Surinder offers plenty of choices and nothing is too much trouble to cater for.


Hari is our second Chef and been part of the team for 2 years. Hari enjoys creating dishes and new recipes for any special requests.

Lesley

Lesley Hunt

Job Title: Senior Health Care Assistants

Lesley Hunt is one of our Senior Health Care Assistants. In her 20 years here she continues to show compassion and empathy towards those that we support. Lesley leads the team with enthusiasm and a positive attitude to ensure high standards are maintained.

Geethu

Geethu Peter

Job Title: Well-Being Coordinator

Geethu Peter is our Well-Being Coordinator and has been part of the team for 3 years. Geethu enjoys getting to know those that we support, their hobbies and interests. Geethu loves delivering a variety of activities which can include physical, sensory, mentally stimulating and those that build on hand/eye coordination. Some of her time is spent one to one and just having a chat, reminiscing of life experiences.

Toni

Toni Hood

Job Title: Housekeeper

Toni Hood has been with us for over 8 years. Toni is part of the Domestic team and takes pride in keeping the home spotless. Toni enjoys her daily chats with the people that we care for.

Shaheen

Shaheen Kauser

Job Title: Housekeeper

Shaheen Kauser is another long standing team member of over 20 years. Shaheen has worked has a health care assistant but is now part of the domestic team in the laundry. If you want to know anything about infection control, Shaheen is your girl!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact New Day Nursing Home to verify any information. View our terms and conditions. New Day Nursing Home has an Enhanced Service - more info.