New Day Nursing Home

My mother has severe Alzheimer’s/dementia and receives excellent care at Newday. The carers, nurses and support staff are compassionate, committed and professional and the home is clean, bright and welcoming. The staff are also very supportive of our family, as illustrated during the challenging time of COVID-19 when we have not been able to visit my mother. They have provided regular updates and the opportunity to see her via video calls, which is a huge help.

Anyone who has a loved one placed there is indeed most fortunate.

I have found the care and attention given to the residents; is exceptional. The staff are very caring and are always there to help.

I have been treated with dignity by the staff. Cleanliness is excellent. Safety/security and care/support are good. Overall standard good. Value for money excellent. We enjoy exercise, quizzes etc.

What attracted me to this care home, way above aesthetics was the interaction I had with service uses when I viewed this home. They were smiling, chatty and had plenty to say about the home, all positive. Everyone was clean, smart and well presented. My soon to be 90-year-old mother is the happiest and physically comfortable I've seen her. The furniture is well suited to her physical needs, in comparison to the past, she rarely complains of pain. Her bedroom is always clean, fresh and made up. Not once have I encountered unpleasant smells, spills nor mess in this home, in my experience this is rare.

Special occasions always recognised and celebrated.

I don’t believe my father could have received better care anywhere.

Lots of entertainment and events.

Since April this year, my mother has bee a resident of Newday Nursing Home. She has made vast improvement from a 92-year-old who just slept most of the time to a person who is alert, funny, friendly and walking short distances and joining in with the activities. I can only put this down to the constant loving, warming, caring staff.

Regular family meetings, ideas are listened to. Activities carried out daily for residents well being. Family involved as well. Good communication.

The care provided is excellent, staff are caring and compassionate, they are responsive to queries/concerns from relatives. Communication with family members is timely and accurate and they strive to involve the family in the care plan at all times. Newday is a well-managed home providing high-level individual care to the residents.

Nothing much to say apart from everything is lovely. The people (carers), the cleanliness, everything.

Quite a pleasant care home, staff friendly and welcoming.

My friend is a resident in this care home. I visited today for the Christmas party and I have to say the staff and relatives/friends of the inmates were all happy to see their loved ones so well cared for. I would have no hesitation in recommending this care home to anyone needing 24/7 care. The home is spotlessly clean and the rooms are homely and spacious.

Mum settled very well into Newday Nursing Home and loves the staff and has been with them since April 2016. There are obviously teething problems but any problem can soon be sorted by talking to the staff. The staff get more smiles and more cheeky comments from her than we do. The home is extremely clean, the staff friendly and the home cooked food is very good. Overall, we can relax in the knowledge that mum is cleaned, cared for and happy where she is. Thank you all at Newday.

My father, in the late stages of vascular dementia, moved into Newday after a long stay in hospital following many falls. The early days were difficult, as dad fell many times looking for my mother and one to one care had not been offered by social services. Although dad has always been a very gentle man, because of the dementia he now suffers with occasional aggression, usually when tired or needing the toilet, not being able to communicate his needs to the care staff. Every dementia patient is different and after working together as a team, with patience, care, understanding and communication from both family and staff, the care home took the time to figure out the best way to settle my father into a routine that suited both. After a difficult first month, dad is now settling very well, the staff are friendly, caring and attentive. The cleanliness of the home is pristine. Communication is something very important as I live a fair distance away, updates from the staff are frequent.